# DMC Healthcare

> Delivering Healthier Outcomes


## Posts

### News | DMC Healthcare Named Finalist for HSJ Awards 2025

[vc_row][vc_column][vc_column_text css=".vc_custom_1733749116373{margin-bottom: 30px !important;}"]We are proud to announce that our project, focused on reducing dermatology patient waiting lists in Lincolnshire as part of the post-COVID recovery effort, has been selected as a finalist for both the HSJ Independent Healthcare Providers Awards 2025 and the HSJ Partnership Awards 2025![/vc_column_text][vc_empty_space][vc_single_image image="16744" img_size="Full" alignment="center" css=""][vc_empty_space][vc_column_text css=".vc_custom_1733749656148{margin-bottom: 30px !important;}"]This initiative, developed in collaboration with Lincolnshire ICB, United Lincolnshire Teaching Hospitals NHS Trust (ULTH), and the Lincolnshire Elective Activity Coordination Hub (EACH), has been recognised for its impact on improving patient care through effective partnership and innovative solutions.[/vc_column_text][vc_single_image image="16748" img_size="Full" alignment="center" css=""][vc_column_text css=".vc_custom_1733749875717{margin-bottom: 30px !important;}"]We are grateful for the hard work and dedication of all our partners in making this achievement possible. Stay tuned for more updates as we move closer to the awards ceremony.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner type="full-width mc-parallax"][vc_column_inner width="1/2" css=".vc_custom_1725966887769{background-color: #23b9ce !important;}"][vc_empty_space height="10"][vc_custom_heading text="Full Project Case Study" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Read Now" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1725968032644{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcase-study%2Flincolnshire-icb-and-united-lincolnshire-hospitals-nhs-trust%2F|title:About%20Us" el_class="text-aqua"][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1725966895823{background-color: #4f8cf5 !important;}"][vc_empty_space height="10"][vc_custom_heading text="Our Dermatology Service" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Explore More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1725968096243{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology" el_class="text-aqua"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="35"][/vc_column][/vc_row]

### News | Partnering with the NHS to Tackle 2025's Challenges: DMC Healthcare's Commitment

[vc_row][vc_column][vc_empty_space][vc_custom_heading text="The Government’s NHS Budget Announcement and Its Implications" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1731672362770{margin-bottom: 0px !important;}"]In the 2025 NHS budget announcement, the government committed to its largest funding increase since 2010 (excluding COVID-related funding). A significant portion of this funding will focus on reducing waiting lists and enhancing patient care, with the target of delivering 40,000 additional elective appointments per week. Additionally, the government has introduced a league table to rank NHS trusts based on performance indicators, including waiting times and patient satisfaction. This will place added pressure on healthcare providers to demonstrate tangible improvements. Source[/vc_column_text][vc_empty_space height="30"][vc_single_image image="16694" img_size="Medium" alignment="center" css=""][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="DMC Healthcare’s Commitment to Supporting the NHS in 2025" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1731670823717{margin-bottom: 0px !important;}"]At DMC Healthcare, with over 55 years of experience working alongside NHS trusts, we have an in-depth understanding of the evolving landscape of both NHS operations and patient needs. Our integrated clinical services provide cost-effective, scalable solutions to manage patient care pathways, optimise resources, and improve clinical outcomes. Here's how we will continue to work in partnership with NHS trusts to address the challenges of 2025.[/vc_column_text][vc_empty_space height="30"][vc_custom_heading text="Optimising NHS Capacity with Integrated Clinical Services" font_container="tag:h2|font_size:18|text_align:left|color:%233156a0" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1731671190750{margin-top: -30px !important;margin-bottom: 0px !important;}"]We deliver bespoke care pathways, combining insourced services to optimise NHS premises and outsourced solutions to meet growing demand. Our approach streamlines operations, cuts wait times, and improves care quality, while empowering NHS trusts with training and technology to boost staff satisfaction and overall efficiency.[/vc_column_text][vc_empty_space height="10"][vc_custom_heading text="Tailored Solutions to Tackle NHS Trust Challenges" font_container="tag:h2|font_size:18|text_align:left|color:%233156a0" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1731671323596{margin-top: -30px !important;margin-bottom: 0px !important;}"]Offering flexibility and rapid mobilisation, we craft custom solutions to address complex waiting lists and specialty-specific challenges, delivering effective, targeted care.[/vc_column_text][vc_empty_space height="10"][vc_custom_heading text="Transforming Patient Experience for Greater Satisfaction" font_container="tag:h2|font_size:18|text_align:left|color:%233156a0" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1731671364194{margin-top: -30px !important;margin-bottom: 0px !important;}"]We focus on improving patient communication and streamlining processes to ensure smoother journeys, reduce delays, and increase satisfaction.[/vc_column_text][vc_empty_space height="10"][vc_custom_heading text="Maximising Resources with Cost-Effective Solutions" font_container="tag:h2|font_size:18|text_align:left|color:%233156a0" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1731671342894{margin-top: -30px !important;margin-bottom: 0px !important;}"]We implement resource-efficient strategies that maximise NHS resources and ensure long-term value. By optimising operational processes and offering scalable solutions, we support trusts in managing demand while reducing costs without compromising on care quality.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row css=".vc_custom_1726226148320{padding-top: 25px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background: #23b9ce url(https://dmchealthcare.co.uk/wp-content/uploads/2024/05/DMC-Gradient.png?id=15735) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 35px !important;}"][vc_column][vc_column_text css=".vc_custom_1731671600889{margin-bottom: 0px !important;}" el_class="text-white"] "As we enter 2025, the NHS is under unprecedented pressure. At DMC Healthcare, we are more committed than ever to providing solutions that make a real difference. With over 55 years working with the NHS, we have stood by the NHS, adapting, innovating, and delivering with the expertise and agility needed to tackle today's challenges. We don’t just respond to immediate needs—we actively seek out future solutions that will drive long-term impact. With our innovative services and efficient approach, we are helping NHS trusts reduce waiting times, enhance patient care, and achieve healthier outcomes for all. Our mission is clear: to ensure the NHS can continue to deliver the best possible care, every single day, in the face of growing demands."


 
Anil Gupta, Group Managing Director, DMC Healthcare
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text css=".vc_custom_1731671665919{margin-bottom: 0px !important;}"]We are ready to support your needs, helping to deliver healthier patient outcomes while elevating your organisation’s capabilities. Contact us to learn how our integrated clinical services can help you achieve your goals.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_row_inner type="full-width mc-parallax"][vc_column_inner width="1/2" css=".vc_custom_1725966887769{background-color: #23b9ce !important;}"][vc_empty_space height="10"][vc_custom_heading text="Contact Us" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Contact Us" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1731671759975{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcontact%2F|title:Contact|target:_blank" el_class="text-aqua"][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1725966895823{background-color: #4f8cf5 !important;}"][vc_empty_space height="10"][vc_custom_heading text="News and Events" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Latest Updates" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1726156978326{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fnews%2F|title:News%20%26%20Events|target:_blank" el_class="text-aqua"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="35"][/vc_column][/vc_row]

### People Story | Jacek Adamek | Consultant Colorectal Surgeon, Endoscopy

[vc_row top_margin="page-margin-top"][vc_column][vc_separator border_width="2"][vc_custom_heading text="Jacek Adamek, Consultant Colorectal Surgeon, Endoscopy, talks about his role within DMC and his experiences at Whipps Cross Hospital." font_container="tag:h2|text_align:left|color:%2328b8ce" use_theme_fonts="yes" css=".vc_custom_1721296962157{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="16244" img_size="Large" alignment="center" css=".vc_custom_1730723889386{margin: 20px !important;}"][vc_custom_heading text="``When did you first join DMC?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=""][vc_column_text css=""]I am a consultant colorectal Laparoscopic Surgeon and Clinical Director for Surgery at an NHS Trust, and began working with DMC in August 2019, after being introduced to the organisation through a friend of mine.[/vc_column_text][vc_message message_box_color="warning" css=".vc_custom_1721298251573{margin-top: 50px !important;}"]
What is a Colorectal Laparoscopic Surgeon?
Laparoscopic colorectal surgery is also known as 'keyhole' or 'minimally invasive' surgery, and is a specialised technique which allows bowel cancer surgery operations to be performed through several small 'keyhole' incisions. It facilitates Enhanced Recovery After Surgery (ERAS) with the benefits of a faster recovery, less pain and fewer wound problems compared to traditional open surgery.[/vc_message][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="What is your role within DMC?" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=""][vc_column_text css=""]Simply, my role is as an endoscopist, but I am also the endoscopy lead for the bowel screening program, in which on a daily basis I engage various specialised skills in my clinical practice.[/vc_column_text][vc_message message_box_color="warning" css=".vc_custom_1721298219481{margin-top: 50px !important;}"]
Bowel Cancer Screening
The Bowel Cancer Screening programme is an NHS check to check for bowel cancer. If you are between the ages of 54 - 74, you are currently eligible for this initiative. Bowel cancer is the 3rd most common type of cancer, and this screening programme increases the likelihood of early diagnosis, which in turn increases the ease with which the cancer can be treated.[/vc_message][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``What do you look forward to when arriving at work for DMC?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=""][vc_column_text css=""]




I conduct my work for DMC at Whipps Cross Hospital, where DMC have been providing insourced endoscopy services since 2016, and I particularly enjoy the professionalism of the nursing team we have at the hospital.




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column css=".vc_custom_1721297731014{margin-top: 75px !important;}"][vc_row_inner][vc_column_inner css=".vc_custom_1721297946374{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: rgba(253,197,18,0.23) !important;*background-color: rgb(253,197,18) !important;border-radius: 5px !important;border-color: #000000 !important;}"][vc_single_image image="16242" img_size="Large" alignment="center" css=""][vc_column_text css=""]
DMC have been providing insourced weekend activities to Whipps Cross Hospital - part of the Barts Health NHS Trust - since 2016, and through management of waiting lists and improvement of patient safety and timeliness have assisted Whipps Cross in securing a successful JAG accreditation and subsequent re-accreditation in 2022.
Read more about our work at Whipps Cross University Hospitals with this link.
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Have there been any highlights at DMC so far?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=""][vc_column_text css=""]




To be honest, I consider every list I do at Whipps Cross with the brilliant team - both clinicians and nurses - as a collective highlight!




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Away from work, what do you enjoy doing in your spare time?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=""][vc_column_text css=""]




On the one hand, a hobby I love is reading. On the other, however, I love to engage in sporting activities that gets the adrenaline pumping! I particularly enjoy playing squash, going out onto the road on the bicycle and navigating the ski slopes to name a few...and you might even see me on a motorbike too!




[/vc_column_text][vc_single_image image="16240" img_size="Medium" alignment="center" css=".vc_custom_1721297211886{margin-top: 50px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Final thoughts on DMC?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=""][vc_column_text css=""]




I am very happy to be part of the DMC family, and I am very pleased to work with such a well-led nursing team where the professionalism is absolutely second to none. My experiences with the team are so great because not only is there professionalism, but there is also a culture built around a friendly approach where everyone is very respectful of all other team members.




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_message message_box_color="alert-info" css=".vc_custom_1721296741898{margin-top: 50px !important;}"]Interested in joining DMC Healthcare?

Get in touch: recruitment@dmchealthcare.co.uk

To read more about our work with Whipps Cross University Hospital, follow this link:[/vc_message][/vc_column][/vc_row][vc_section][/vc_section]

### News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks

[vc_row][vc_column][vc_empty_space][vc_custom_heading text="DMC Healthcare Delivers Insourced Audiology Clinic in Just Two Weeks" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1726238943989{margin-bottom: 0px !important;}"]DMC Healthcare is proud to announce the successful mobilisation of an insourced audiology clinic within an exceptional two-week timeframe. This rapid deployment underscores our capability to meet the critical needs of NHS Trusts, delivering efficient, high-quality solutions that ensure continuity of care.[/vc_column_text][vc_empty_space height="30"][vc_single_image image="16485" img_size="full" alignment="center" css=""][vc_empty_space height="15"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="Responding to the Needs of United Lincolnshire Hospitals NHS Foundation Trust" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_empty_space height="30"][vc_single_image image="16496" img_size="Medium" alignment="center" css=""][vc_empty_space height="15"][vc_column_text css=".vc_custom_1726224244416{margin-bottom: 0px !important;}"]Facing a significant patient backlog of over 3,225 within its ENT service, United Lincolnshire Hospitals NHS Foundation Trust required urgent audiology support to address this challenge. In response, DMC Healthcare was commissioned to provide a standalone, fully managed audiology service within the Trust’s ENT departments, staffed by highly experienced audiology professionals.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="A Trusted Partner with a Comprehensive Service Offering" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1726224262848{margin-bottom: 0px !important;}"]As a trusted NHS partner with over 55 years of experience, DMC Healthcare specialises in managing complete patient care pathways from GP referral to discharge. We work across Integrated Care Systems to provide tailored solutions that deliver seamless patient journeys and the best possible clinical outcomes. Our Gold Standard processes ensure that each service is designed to meet the specific needs of the Trust while upholding the highest standards of patient care.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row css=".vc_custom_1726226148320{padding-top: 25px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background: #23b9ce url(https://dmchealthcare.co.uk/wp-content/uploads/2024/05/DMC-Gradient.png?id=15735) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 35px !important;}"][vc_column][vc_column_text css=".vc_custom_1726226071143{margin-bottom: 0px !important;}" el_class="text-white"] "Our longstanding partnership with United Lincolnshire Hospitals NHS Foundation Trust reflects the deep trust and understanding we've developed over years of collaboration. This strong relationship, coupled with our extensive experience, enabled us to swiftly mobilise the audiology clinic to address their urgent needs. At DMC Healthcare, we are always ready to deploy our capacity and specialised expertise to support the NHS. Our commitment to maintaining the highest standards of patient care ensures we provide effective, reliable support tailored to the unique needs of each Trust we work with."


Dr Ravi Gupta, Group Medical Director, DMC Healthcare
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="Rapid Mobilisation: From Contract Award to Care in Two Weeks" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1726224277665{margin-bottom: 0px !important;}"]What sets this clinic apart is the speed and precision with which it was mobilised. Within two weeks of contract award, DMC Healthcare initiated and operationalised the audiology service—a remarkable achievement that highlights our capacity for rapid response.

Our mobilisation process is built upon clear communication and close collaboration with stakeholders. From an initial service kick-off call within 1-2 working days of contract award, to regular progress updates and site visits, we ensure that every aspect of the project is meticulously planned and executed. This proactive approach allows us to identify and resolve any challenges quickly, ensuring a smooth launch and effective service delivery.

DMC Healthcare remains committed to supporting NHS Trusts in meeting their service needs with speed, efficiency, and the highest quality of care.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row css=".vc_custom_1726226209008{padding-top: 25px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2024/05/DMC-Gradient.png?id=15735) !important;border-radius: 35px !important;}"][vc_column][vc_column_text css=".vc_custom_1726238992250{margin-bottom: 0px !important;}" el_class="text-white"] "Mobilising this insourced audiology clinic in just two weeks really shows the dedication and skill of our team at DMC Healthcare. We worked closely with United Lincolnshire Hospitals NHS Foundation Trust to get everything up and running quickly and smoothly, ensuring we could meet the growing need for audiology care. This achievement highlights our ability to deliver fast, reliable healthcare solutions without compromising on quality or patient care."

Chris Saunders, Head of Operations, DMC Healthcare
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_row_inner type="full-width mc-parallax"][vc_column_inner width="1/2" css=".vc_custom_1725966887769{background-color: #23b9ce !important;}"][vc_empty_space height="10"][vc_custom_heading text="Discover More Case Studies" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="See More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1726157005013{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcase-studies-2%2F|title:Case%20Studies|target:_blank" el_class="text-aqua"][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1725966895823{background-color: #4f8cf5 !important;}"][vc_empty_space height="10"][vc_custom_heading text="News and Events" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Latest Updates" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1726156978326{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fnews%2F|title:News%20%26%20Events|target:_blank" el_class="text-aqua"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="35"][/vc_column][/vc_row]

### News | DMC Healthcare Recognised at QIC Dermatology Awards for Reducing Waiting Times and Improving Patient Care in Lincolnshire

[vc_row][vc_column][vc_custom_heading text="The Collaborative Impact of Lincolnshire ICB-ULHT-DMC Healthcare Partnership on Reducing Patient Waiting Lists in Lincolnshire Dermatology Post-COVID Recovery" font_container="tag:h2|font_size:18|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:800%20bold%20regular%3A800%3Anormal" css=""][vc_empty_space height="30"][vc_single_image image="16418" img_size="full" alignment="center" css=""][vc_empty_space height="15"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=".vc_custom_1725968655392{margin-bottom: 30px !important;}"]We are proud to announce that DMC Healthcare, alongside Lincolnshire ICB and United Lincolnshire Hospitals NHS Trust (ULHT), has received the Commended Award at the 2024 Quality in Care (QiC) Dermatology Awards. This recognises our joint efforts to improve care for patients with skin conditions by reducing waiting times in Lincolnshire.[/vc_column_text][vc_custom_heading text="Judges' Comments" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1725892407466{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

"DMC Healthcare’s work really streamlined referrals and reduced waiting times overall. It was an excellent entry, and impressed with the collaboration between so many stakeholders. It had nearly 8,000 patients and showed a 58% reduction in waiting, truly impressive. It was a brilliant idea and impressive in what it achieved."

 

QIC Dermatology Award Judge

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="Collaborative Success" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1725963439478{margin-bottom: 0px !important;}"]Due to the impact of Covid-19, the Dermatology waiting list surged to nearly 8000 patients, with wait times exceeding 100 weeks. In response, Lincolnshire ICB and United Lincolnshire Hospitals NHS Trust (ULHT) established the Lincolnshire EACH (Elective Activity Coordination Hub) team to validate the entire waiting list, while DMC Healthcare provided crucial support for almost 3000 patients confirmed for treatment.[/vc_column_text][vc_column_text css=".vc_custom_1725975358909{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

"Since 2017, we’ve been dedicated to enhancing dermatology services across Lincolnshire, with particular focus on the rural and coastal areas. Our collaboration with United Lincolnshire Hospitals NHS Trust, which began in 2022, was aimed at addressing the escalating waiting lists exacerbated by the Covid-19 pandemic.

 

DMC Healthcare was fully prepared and ready to step in. Our highly skilled dermatology multidisciplinary team, equipped with the necessary capacity and expertise, played a pivotal role in reducing waiting times and ensuring a smooth, high-quality experience for our patients.

 

This award reflects the success of our joint efforts and the readiness of our team. We are proud of what we’ve achieved and remain committed to continuing our work to improve patient care."

 

Dr Sanjiv Agarwal, Dermatology Clinical Lead, DMC Healthcare

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="Innovative Solutions" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_single_image image="16393" img_size="full" alignment="center" css=".vc_custom_1725963341612{margin-top: 25px !important;margin-bottom: 25px !important;}"][vc_column_text css=".vc_custom_1725897402507{margin-bottom: 0px !important;}"]Together, we launched dermatology clinics at Grantham Hospital in April 2022. The EACH team proactively validated waiting lists, while DMC Healthcare provided consistent care despite staff shortages. Regular data collection on patient visits, recalls, and biopsies ensured smooth, informed service delivery, highlighting the importance of continuity in care.[/vc_column_text][vc_column_text css=".vc_custom_1725964395588{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

"We chose DMC as a partner because we have an established relationship and they have an interest in Lincolnshire already. They have proven to be a good provider and have delivered services in the rural areas successfully for a considerable time.

We had good communication prior to starting this waiting list initiative. The previous service was quite limited and set within boundaries. When we started talking about this as an option, DMC was flexible and proactively offered to work with us. We continue to have a very open dialogue and DMC are very approachable. "

 

Karen Byfield, Head of Contracts, Lincolnshire Integrated Care Board

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_custom_heading text="Long-Term Impact" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=""][vc_column_text css=".vc_custom_1725897434465{margin-bottom: 0px !important;}"]Our partnership’s success not only reduced waiting times by 58% but also set the stage for continued collaboration. This project serves as a model for future initiatives aimed at improving healthcare delivery across multiple specialities, with plans for wider implementation.[/vc_column_text][vc_single_image image="16430" img_size="full" alignment="center" css=".vc_custom_1725964125977{margin-top: 25px !important;margin-bottom: 25px !important;}"][vc_column_text css=".vc_custom_1725892243079{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

"DMC’s work in Lincolnshire is an excellent demonstration of how to manage long-waiting patients on the routine dermatology waiting list."

 

Dr Julia Schofield MBE, Associate Professor University of Hertfordshire, Consultant Dermatologist United Lincolnshire Hospitals NHS Trust, Dermatology Clinical Lead NHS England Outpatient Recovery and Transformation Programme

[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner type="full-width mc-parallax"][vc_column_inner width="1/2" css=".vc_custom_1725966887769{background-color: #23b9ce !important;}"][vc_empty_space height="10"][vc_custom_heading text="Read Full Case Study" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Read Now" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1725968032644{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcase-study%2Flincolnshire-icb-and-united-lincolnshire-hospitals-nhs-trust%2F|title:About%20Us" el_class="text-aqua"][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1725966895823{background-color: #4f8cf5 !important;}"][vc_empty_space height="10"][vc_custom_heading text="Our Dermatology Service" font_container="tag:h2|font_size:20|text_align:center|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_btn title="Explore More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1725968096243{margin-top: 40px !important;border-top-width: 0px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology" el_class="text-aqua"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="35"][/vc_column][/vc_row]

### News | DMC Group secure ISO recognition

[vc_row css=".vc_custom_1721896606024{margin-bottom: 50px !important;}"][vc_column][vc_column_text css=""]DMC Group, which incorporates DMC Healthcare and DMC Radiology Reporting, is delighted to have secured three separate accreditations: ISO 9001, ISO 14001 and ISO 27001. According to the ISO auditors, DMC ranks in the top 2% for achievements and system quality based on the recent inspection.[/vc_column_text][vc_column_text css=""]The International Organisation for Standardisation, or ISO, is a global network of the world's leading standardisers, and these particular certifications recognise DMC Group's exceptional quality standards in the following:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="16355" img_size="4000x1338" alignment="center" css=""][/vc_column][/vc_row][vc_row css=".vc_custom_1721897284060{margin-left: 20px !important;}"][vc_column type="mc-smart-column" width="1/6"][vc_column_text css=""]
ISO 9001
Quality Management Systems
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ISO 14001
Environmental Management Systems
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ISO 27001
Information Security, Cybersecurity and Privacy Protection
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Rigorous clinical governance is fundamental to our provision of healthcare services. We understand the critical importance of not just offering these services, but ensuring that they are of the highest quality, directly improving patient outcomes.

Achieving these certifications sets DMC Group apart as a preferred supplier to the NHS for integrated clinical services. Our adherence to internationally recognised standards assures our clients and partners of our dedication to excellence and continuous improvement. This recognition strengthens our reputation, making us a trusted leader in healthcare and a go-to partner for comprehensive, high-quality clinical solutions.

According to the Global Patient Safety Report and Action Plan from the World Health Organisation published in 2023, more than 3 million deaths occur annually due to unsafe care. Estimates suggest that as many as 4 in 10 patients are harmed in primary and ambulatory settings, while up to 80% of this harm can be avoided. This underscores the necessity of investing in quality within our services as we expand healthcare access. Our achievement of these certifications reflects our unwavering commitment to patient safety.

Moreoever, we are proud to see our commitment to minimising our environmental footprint has been recognised by our successful ISO 14001 award. DMC understands the importance of environmental sustainability, and most recently have developed a low ecological-footprint Head Office space which saved:

 	2,957kg of landfill & incineration material
 	6,370kg of carbon

For more information on how DMC Group are looking to minimise our footprint, visit our Sustainability page.


[/vc_column_text][vc_hoverbox image="16312" primary_title="" hover_title="" hover_background_color="custom" hover_custom_background="#afd698" css=".vc_custom_1721733691060{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;}"]
DMC Group is proud to have received the ISO 14001 certification, which recognises excellent Environmental Management Systems. In recent development of a new Head Office space, DMC saved:


 	2,957kg of landfill and incineration material
 	6,378kg of carbon

[/vc_hoverbox][vc_column_text css=""]Dr Bárbara Marinho, Quality and Governance Manager, commented:
As a doctor and manager, I am very proud of our quality achievements. 'First, do no harm' is the most fundamental principle of any healthcare service. In healthcare, there is compelling evidence of a huge burden of avoidable patient harm globally across developed and developing healthcare systems. This has major human, moral, ethical and financial implications. These certifications reflect our continuous improvements in patient care and ensure a safer working environment for our doctors and healthcare professionals, making DMC a safe and reliable choice for our clients and patients, putting us above and beyond while demonstrating our leadership in healthcare excellence. In addition, we are thrilled to learn from the auditor's inspection that we are considered to rank among the top 2% of companies which they have audited!
Last summer, DMC Radiology Reporting received a GOOD rating from the Care Quality Commission following a short-notice inspection. Read more here. Additionally, we achieved Cyber Essentials and Cyber Essentials Plus certifications, demonstrating our commitment to robust cyber-security and compliance with industry standards. These certifications enhance our credibility and assure clients and stakeholders of our dedication to information security.

Special thanks to Bárbara; Emma Summers, Quality and Governance Co-ordinator; Ambika Gupta, our Estates and Marketing Manager; Pritika Gupta, our CEO; Arjun Gupta, IT Enterprise Architect; and Dhiren Grover, IT Consultant; for each of their tireless efforts in our various successful applications.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_cta h2="" color="pink" add_button="bottom" btn_title="Click Me" btn_color="info" btn_align="center" css=".vc_custom_1721811949358{margin-top: 50px !important;}" btn_button_block="true"]
We invite you to learn more about how DMC Group can support your healthcare needs with our certified excellence and integrated clinical services. Partner with us and experience the benefits of working with a certified leader in the healthcare sector. For more information, click the button below:
[/vc_cta][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=""]To find out more about our Radiology Reporting services, please contact radiology@dmchealthcare.co.uk





DMC Healthcare is a leading provider of dermatology, radiology reporting, primary care and in-sourced endoscopy services and has had a deep heritage in the NHS since 1967.[/vc_column_text][/vc_column][/vc_row]

### Partnership: United Lincolnshire Hospitals NHS Trust

[vc_row][vc_column][vc_custom_heading text="Gastroenterology patients in Lincolnshire will have shorter waits for outpatient appointments thanks to a new partnership" font_container="tag:h2|font_size:18|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:800%20bold%20regular%3A800%3Anormal"][vc_empty_space height="30"][vc_single_image image="15657" img_size="full" alignment="center"][vc_empty_space height="15"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=".vc_custom_1714569707095{margin-bottom: 30px !important;}"]DMC Healthcare is supporting United Lincolnshire Hospitals NHS Trust (ULHT) to reduce its longest waiting patients for gastroenterology outpatient appointments. By working together, the aim is that no patients will be waiting longer than 78 weeks for a gastroenterology outpatient appointment. The Trust is continuing to run the service, with support from DMC Healthcare at weekends. DMC was able to rapidly mobilise the weekend service, seeing patients within just two weeks. The first weekend clinic was delivered on 24/25 June and already by the end of July, 250 patients had been seen.[/vc_column_text][vc_column_text css=".vc_custom_1714569668839{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

Becky Briggs, Head of Contracting, ULHT

"Working with DMC Healthcare has been a positive experience so far. They are communicative and from the very first discussions to mobilisation, it has been a frictionless process with any concerns rapidly addressed."

[/vc_column_text][vc_column_text css=".vc_custom_1714569697009{margin-bottom: 30px !important;}"]
DMC Healthcare had already been running a community dermatology service in Lincolnshire since 2017, so there was a certain degree of knowledge about the organisation within the ULHT business unit. It made sense to ask DMC to set up Gastroenterology Outpatients weekend clinics.
[/vc_column_text][vc_custom_heading text="Aims:" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal"][vc_single_image image="15645" img_size="Full" alignment="center"][vc_custom_heading text="Advantages of working with DMC" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal"][vc_column_text css=".vc_custom_1714562618816{margin-bottom: 0px !important;}"]Through our partnership, ULHT has highlighted key advantages of working with DMC:[/vc_column_text][vc_single_image image="15640" img_size="Full" alignment="center"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=".vc_custom_1714564418820{margin-bottom: 30px !important;}"]Within just 2 weeks from the commencement of initial discussions to the operational launch, DMC and ULHT efficiently completed the entire mobilisation process.[/vc_column_text][vc_single_image image="15641" img_size="Full" alignment="center"][vc_column_text css=".vc_custom_1714564226234{margin-bottom: 30px !important;}"]DMC maintains a consistent schedule of meetings prior to and following weekend clinics, ensuring seamless resolution of any potential issues.[/vc_column_text][vc_column_text css=".vc_custom_1714569578136{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

Anthony Norman, Consultant gastroenterologist, Head of Service at ULHT

"I have found the engagement with DMC very positive. The mobilisation of the service was rapid and smoothly undertaken. DMC are seeing around 80 patients each weekend. There is simply no way we could have generated that throughput internally. My advice to other Trusts considering outsourcing is to make sure your business units have the IT, admin and the diagnostics lined up before work commences.

Having a single point of contact for both operational and clinical issues is extremely helpful. It is refreshing to see the passion and commitment shown by the individuals we are working with, and I have a great deal of confidence in the quality of the work coming through. With an older patient population, the conversion to diagnostics and discharge is in line with our own outcomes.”

It’s been a pleasure to be able to expand our service beyond community dermatology and rapidly support Lincolnshire further in the field of Gastroenterology Outpatients with our existing, highly skilled team of gastroenterologists. This is very much a partnership and I look forward to helping and supporting the Trust wherever we can."

[/vc_column_text][vc_custom_heading text="Patient Feedback" font_container="tag:h2|font_size:24|text_align:left|color:%234f8cf5" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal"][vc_column_text css=".vc_custom_1714568907158{margin-bottom: 30px !important;}"]Although the service is based in Grantham, DMC is supporting patients throughout the county. Patient feedback has been extremely positive so far:[/vc_column_text][vc_single_image image="15647" img_size="Full" alignment="center"][vc_column_text css=".vc_custom_1714569461679{margin-bottom: 30px !important;}"]DMC’s recent patient survey also contained many positive patient quotes, including:[/vc_column_text][vc_single_image image="15648" img_size="Full" alignment="center"][vc_empty_space height="15"][vc_separator][vc_column_text css=".vc_custom_1714565940191{margin-top: 10px !important;padding-top: 10px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #ffffff !important;}"]

Pritika Gupta, COO, DMC Healthcare

"It’s been a pleasure to be able to expand our service beyond community dermatology and rapidly support Lincolnshire further in the field of Gastroenterology Outpatients with our existing, highly skilled team of gastroenterologists. This is very much a partnership and I look forward to helping and supporting the Trust wherever we can."

[/vc_column_text][vc_separator][/vc_column][vc_column][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="35"][/vc_column][/vc_row][vc_row type="full-width mc-parallax" equal_height="yes" el_class="text-center"][vc_column width="1/2" css=".vc_custom_1713953856383{padding-top: 10px !important;padding-left: 60px !important;background-color: #4f8cf5 !important;}"]About DMC Healthcare[vc_btn title="Find Out More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fabout-us%2F|title:About%20Us" el_class="text-aqua" css=".vc_custom_1713954272100{margin-top: 40px !important;border-top-width: 0px !important;}"][/vc_column][vc_column width="1/2" css=".vc_custom_1713954139735{padding-top: 10px !important;background-color: #23b9ce !important;}"]About Insourcing Gastro & Endoscopy[vc_btn title="Find Out More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fendoscopy%2F|title:Gastro%20%26%20Endoscopy" el_class="text-aqua" css=".vc_custom_1713954247643{margin-top: 15px !important;border-top-width: 0px !important;}"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"][/vc_column][/vc_row]

### TRUST Values : 2024 Update

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As we usher in the New Year and look forward to everything that 2024 has in store for DMC Healthcare, we are also given an opportunity to reflect on 2023, and how we have promoted and re-inforced our vital TRUST values.
[/vc_column_text][vc_column_text css=".vc_custom_1710507248889{margin-top: 25px !important;}"]
So what exactly are the TRUST values?


In short, TRUST defines not only the way we deliver our services, but also how we treat our patients and inspire our colleagues to make a real difference. Established formally in 2021, these values are the essence of DMC's identity, proudly co-produced by colleagues, for colleagues, and are fundamental to our internal and external affairs.
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 T - We strive to create a strong sense of teamwork among each of our service lines. R - Respect for one another and importantly for the patient. U - Take the time to listen and understand the needs of our staff and patients. S - We are supportive and truly care about patients, customer and colleagues. T - Whatever we do, we do it together. 

 

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A trusted NHS partner since 1967
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How have we looked to uphold the TRUST values, and where might we see these in action?
Our monthly People Stories articles shed light on the many individuals who ensure the performance of the wider company, and highlight those who are exceptional in their work and serve as a pillar for DMC Healthcare. From Sisters within our Endoscopy Service to the Heads of Operations in our Radiology Reporting and Healthcare units, we are lucky to have such a diverse and dedicated group of people who define DMC and our TRUST values. To read some of these, click here. We have also enjoyed reflecting our gratitude for our team members in several of our events in 2023. In particular, the Christmas Party - which was held local to our Chadwick Road and Crystal Palace Road surgeries - was an enjoyable evening where our whole team were able to reconnect in person and reminisce on a successful year over pizza, cocktails and dancing!
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Looking forward
The goal now is to continue the good work from 2023 as we move forward to another exciting year ahead. We see the TRUST values as a core part of the DMC identity, and as such are committing to them as we continue our growth. Initially curated from within our workforce, we will seek regular feedback on how we are best able to implement this ethos and persist with making DMC Healthcare a great environment in which to work.
If you have any suggestions, please register your thoughts in the following Microsoft Form by clicking here.
In the meantime, we would like to thank everyone for being part of the DMC family...without you, we wouldn't be the same!
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Interested in joining the DMC family?
Send us an email at recruitment@dmchealthcare.co.uk
We look forward to hearing from you!
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### People Story | Kerry Barrett | Key Account Manager, Endoscopy & Dermatology Services, DMC Healthcare

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Kerry Barrett explains why her character is perfect for a career in healthcare and why working at DMC has been life changing, after 22 years in the NHS." font_container="tag:p|font_size:25|text_align:center|color:%2328b8ce" use_theme_fonts="yes" css=".vc_custom_1710949916318{margin-top: -25px !important;}"][vc_separator border_width="2" css=".vc_custom_1710949945287{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I was at my local NHS Foundation Trust for 22 years``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I've always loved anything medical and wish I'd studied to be a doctor. I had my first child when I was quite young and started working in my local hospital on an evening. Soon after this, my NHS career took off. I started off working part time in catering services office and then transferred over to the medico-legal team dealing with third party claim requests. From there, I went into Legal services working with the Trust solicitor and completed a Capsticks clinical risk and claims management course.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I moved into governance and thought I was going to change the world!``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I really loved the idea of being able to change a process to improve patient outcomes. I was invested in making things better. After a few years, I felt jaded as things weren't changing, there were many pressures on staff and a lack of investment & buy-in. I used to work for DMC's former governance manager, and she asked if I'd like to come and work with her, the rest is history and I've been at DMC ever since.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I joined DMC's governance team in January 2021``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I started off as quality and governance lead for primary care. I prepared for CQC visits, dealing with compliance, policies, incidents and complaints, making sure lessons were learnt and embedded to drive change to improve the service. I also carried out audits and made sure any findings from the audits were acted upon.




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My character makes me perfect for a career in healthcare. I've always been a natural risk assessor, just ask my sons! Having worked in Governance for several years, dealing with S.I's and complaints including highly emotive cases, this does emotionally impact you and you must be empathetic, a critical thinker along with having emotional intelligence to investigate and find the root cause of whatever you are dealing with.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="15499" img_size="Large" alignment="center" css=".vc_custom_1710933383719{margin-bottom: 50px !important;}"][vc_custom_heading text="``Started my new role in May 2022``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




Changing direction in my career, I moved to a new role as account manager for dermatology. My role is to manage the contracts end-to-end, owning and managing the relationships, ensuring the DMC delivers a frictionless patient experience of the highest quality, wherever needed. I am responsible for overseeing the mobilisation and delivery of contracts.

I also prepare all the quarterly quality reports, carry out the CRM meetings with our stakeholders in the ICB. I also review and update policies and procedures, ensuring that they're up to date and in-line with industry best practice and that they're fit for purpose. I'm also currently in the process of implementing PSIRF throughout the organisation.




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For DMC, my priority is to see growth and stability. We nurture our staff, which in turn helps ensure all our contracts are running successfully. I aim to provide a seamless service to all our stakeholders and Trusts. First and foremost, we're here to help patients and ensure they are treated in a timely, professional manner and support the NHS by reducing their waiting lists.




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I troubleshoot and like to solve issues, which is necessary in an operational setting, but I couldn't do it without the support of my colleagues who are a great team. I'm proud to be part of trying to fix something for the bigger picture. Now more than ever the NHS is really struggling so if I can help to ease that pressure, by providing a service for patients in the community that allows them to access a service and be seen for their condition quicker, then it's incredibly fulfilling.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I love the flexibility of home working``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




DMC has been leading the way with innovation in terms of hybrid working. I work remotely full time and enjoy coming to our lovely new office space at Head Office once a month, it's great to see my colleagues and get treated to lunch from the bosses, that's always a nice gesture. No day is the same and you truly do learn something new every day at DMC.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I've learnt so much at DMC``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text css=".vc_custom_1710933398681{margin-bottom: 50px !important;}"]I've really broadened my knowledge base. I never thought I'd be able to mobilise a new contract but now I'm adept at understanding the number of sessions required, KPIs, financing and contracting, I even know the requirements of fitting a cryotherapy dewar![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``My advice to others is don't be institutionalised and take the jump. They say the grass isn't always greener, however it could be filled with flowers!``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1709306811625{margin-top: 25px !important;}"][vc_column_text]




My future is about being successful in my realm, and maybe becoming a CQC inspector! My advice to others is - don't be institutionalised and stuck in a rut. I was 22 years in the NHS and I thought I'd be working there when I was 80, I'd be the little old lady volunteer. However, working at DMC has truly allowed me to grow and fly. It's really refreshing working for a smaller family run organisation - you don't feel like a number and you truly feel appreciated. 

I feel respected by my peers and my ideas and opinions are listened to. We all look out for each other and offer advice and support.


Outside work, I like good food and visiting National Trust properties and places of interest. I also love my cats (I am a self-confessed crazy cat lady), riding my bike and in the summer, you'll find me in my garden tending to my rose bushes or walking along a beach at sunset. I also enjoy watching Arsenal...but don't hold that against me!


 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=".vc_custom_1705487549735{margin-bottom: 50px !important;}"][vc_custom_heading text="``Working at DMC has been life changing. I want to thank DMC for giving me the opportunity. I was that jaded person and although you have your tough days, you feel very supported by a great team. It's truly been game changing and I feel I'm a different person now to the person I was back in 2021.``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1709307096016{margin-top: -10px !important;}"][/vc_column][/vc_row][vc_row][vc_column][vc_message message_box_color="alert-info" css=".vc_custom_1709123164786{margin-top: 50px !important;}"]Interested in joining DMC Healthcare?

Get in touch: recruitment@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### People Story | Leighton Mitchell | Head of Business Development, DMC Healthcare

[vc_row top_margin="page-margin-top"][vc_column][vc_separator border_width="2"][vc_custom_heading text="Leighton Mitchell, Head of Business Development at DMC Healthcare, talks through his sales journey to date and his plans for DMC." font_container="tag:h3|text_align:left|color:%2328b8ce" use_theme_fonts="yes" css=".vc_custom_1708509357257{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Believe it or not, being a sales man wasn't always my dream``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I was enamoured by war stories as a child and became a keen military history nerd, probably starting with my love of hearing my grandads' WW2 stories, as well as having uncles in the army and navy. I joined the Air Cadets at 13 where I relished the fantastic experiences it offered and by 17, I had made the rank of Sergeant. I very much considered myself a patriot, so in the aftermath of 9/11, I set my heart on going to Sandhurst and becoming an officer in the Parachute Regiment. After developing a deep interest for media and current affairs at college, I started my degree in Media Studies at Worcester University whilst preparing myself physically for life in the infantry. In my final year, a family bereavement put my plans on hold and ultimately changed my life trajectory, which with hindsight, will have literally allowed me to dodge a bullet in Iraq![/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My uncle put me on an unexpected and uncomfortable path”" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




My uncle Robin has always been my mentor and has taught me a lot of what I know about business, via his very successful access control company. I had already set up several small businesses of my own, including being an event promoter and Avon representative. Rob understood that I couldn't be tied down to a desk job and persuaded me that sales could offer me the variety and 'action' that I needed, as well as the fact that there was no better skill to learn in business. He started his career selling Kirby vacuum cleaners door to door and convinced me that this was the best sales experience he ever had. I followed in his footsteps knocking doors for British Gas. It was an unforgiving role, starting in a freezing Birmingham winter, travelling by public transport, but I stuck with it and after a week of trying, I finally made my first sale.




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Everything escalated quickly from that first sale, and within a few weeks I had become a keen student of sales psychology. I was promoted after 6 months, tasked with training new starters and was making good money for a university graduate! I became somewhat addicted to the buzz of my success and sales education. I ended up staying well over the 6 months I had originally planned and even won an award for being in the top 2% of advisors in the country at the year mark. At this point I was 'sold' and embarked on my sales career in earnest.




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After passing an evaluation day with the premier graduate recruitment agency at the time, I decided that either medical or IT sales would suit me best and was subsequently offered an account manager role at an Auto-ID reseller called Worldwide solutions. I learned a lot, and after several sizeable successes was promoted to internal sales manager and given field sales experience supporting the business development managers. The company also agreed to fund an Advanced Diploma with the Institute of Sales and Marketing Management (ISMM) which I relished despite the challenge.




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While at Worldwide Solutions, I was headhunted to work for a market leader in RFID and barcoding solutions called DataScan Solutions. I managed the south of England, dealing with large blue-chip clients, including car manufacturers, household name food and drug companies, the MOD, NHS and many more! In my mid-20's, this was all very exciting and a job I enjoyed immensely due to the pioneering tech and seniority of stakeholders I was dealing with. This passion was reflected in my performance, as I won several industry awards.




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Sales has always been a means to an end to set up my own company. Now in my late-twenties, I felt that my RFID expertise and connections made it the perfect time to brand out and set up on my own. I started "The RFID Company" under Global Frequency Ltd, in partnership with one of the World's leading RFID experts who I had worked with extensively at DataScan, rolling out some of the World's largest RFID projects at that time.




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Our vision was to revolutionise the NHS with RFID. Using this pioneering technology, NHS hospitals could track their high value equipment and streamline processes with staff in real time across a whole hospital site. During my research, I learned that on average, a typical hospital loses £150,000 of equipment per year as well as having serious issues with tracing at-risk patients and infants. Alas, the NHS wasn't yet ready, but we developed some fantastic solutions for NHS mental health and Special Care Baby Units as well as having success internationally at Singapore General Hospital, where we introduced a SARS patient tracking system as well as pioneering systems in Australia and France. We also worked with large corporate companies such as Everest Windows and Ocado and randomly became a market leader in marathon tracking systems internationally! My colleague eventually had to step back due to health issues and I sold the company to our software partner.

During this time, I also developed an events social media platform called Scenefly, borne out of my love of music events promotions. Our events company ran regular events across London including hosting the biggest boat party on the Thames for 3 years running! We launched the Scenefly site at 5 leading universities and attracted sponsorship from Casio and Relentless Energy Drinks. Alongside this, I set up a sales and marketing consultancy company and ended up being employed full time by one of my customers after deciding it was time to get back to what I enjoyed the most - being out on the road in front of customers.




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My time spent working within the NHS with the RFID Company and my consultancy work had given me great job satisfaction. I also loved working with nurses, I've always had the utmost respect for the work they do stemming from my grandmother and other prominent figures in my life being NHS nurses. They always continue to impress me with their hard work, empathy and often very humorous, infectious personalities. Around this time, I became particularly interested in infection control following 2 very serious hospital acquired infection incidents within the family.

I researched and approached the Endoscopy Infection Prevention market leader Cantel and subsequently started a role covering the Southwest of England and South Wales. Many of the Sisters and Nurses I worked with during this time would become genuine friends who made me feel part of the family. Of course, there were business discussions and selling of products, but we shared a mutual passion for patient safety and creating positive clinical outcomes. This respect peaked during the genuinely scary time that came with the COVID lockdowns which rightfully made them national heroes! The big difference between my previous corporate experience and the NHS was that things are more personal within healthcare and by working in partnership with medical professionals, I really felt like we were making a positive difference and supporting the amazing work that the NHS does every single day.

I very much enjoyed my time at Cantel, where a very consultative approach was required. I became a senior member of the team and became involved in developing nurse education programmes as part of a global training team. A recent acquisition then changed the patient focus of the business, which forced me to reconsider my future career path. After various interviews and job offers which didn't suit my aspirations, DMC Healthcare came out of the blue. I was immediately impressed by how motivated and driven the management team were, as well as the impressive level of clinical expertise derived from over 55 years of working within NHS. This combined with the very topical and pragmatic benefits of utilising insourcing and outsourcing models to reduce NHS waiting lists, made DMC an undeniable progression, where I could make a real and tangible difference to patients' lives.




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I've always employed a consultative approach, aiming to solve a problem by understanding it from a customer's perspective, more precisely, the near-limitless range of human perspective. However, one thing I've learned, is that no matter how unique we think we are, the vast majority need and want the same things in life, including to be listened to and understood. My belief is human altruism and empathy is a driving factor in my career and life. For me, the original and still arguably best self-help book, Dale Carnege's 'How to Win Friends and Influence People' put it best: 'Building genuine interest means walking a mile in your customers' shoes'. This book has inspired me greatly throughout my career and I still often use its principles even 20 years after first reading it. Of course, sales training has evolved a lot since the 1930's, something I've made sure I keep up to date with by attending courses annually and reading around the subject, as well as delivering my own.




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Although I'm new to DMC and still on a steep learning curve, the supportiveness and professionalism of the team has surpassed my expectations. I'm invested in the culture which always aims to go the extra mile for our partners. The long-standing ethos that drives the company is impressive and inspirational, with a team that has the clinical experience and expertise to deliver 'frictionless' integrated services. This is reflected in the glowing praise we consistently receive from our customers.

With an excellent strategy and solid foundation in place, I'm excited to be a central part of building on the successful DMC model and scaling the business steadily to ensure we don't need to compromise on quality. I believe in the vision from the board, and now my priority is making this vision a reality.

 




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A sales career certainly isn't for everyone, one of my biggest observations over the years has been that the self-procleaimed 'golden tongues' with clichés about selling sand to Arabs, rarely last more than a few years before the almost daily rejection becomes too damaging to an ego. When delivering training, I go to great lengths to sell the message that selling is much more about listening that it is talking, where the key skill is understanding your customer and tailoring your questions accordingly. Or as my first ever sales manager at British Gas put it: '2 ears one mouth'! Whether you're convincing a partner to go on a holiday, or selling yourself at a job interview, everyone is always selling in one way or another, so it's an essential skill to constantly work on. More generally, try to do what you enjoy. If you don't, then what's the point? life's too short to not enjoy your job, when you'll spend half your life doing it!

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="15434" img_size="Large" alignment="center" css=".vc_custom_1709123056045{margin-bottom: 50px !important;}"][vc_custom_heading text="``Managing a healthy work-life balance``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text css=".vc_custom_1708514464408{margin-bottom: -10px !important;}"]




Nowadays my favourite activity is spending as much time as possible with my two favourite little people, Florence and Roman. I still try and stay in decent shape at the gym and have always been involved in one sport or another since childhood. I received my black-belt in Sankukai karate at 17 and since then have tried my hand at most other fighting disciplines including boxing, kick-boxing, MMA and have even had a Thai-boxing match in Thailand. Besides getting kicked in the face, I'm a keen astronomer and history fan, and so happy for the kids to have recently wanted to start metal detecting! Of course I also enjoy socialising with friends and family, but generally I'm running around  in circles after the children these days!

 




[/vc_column_text][vc_separator css=".vc_custom_1705487549735{margin-bottom: 50px !important;}"][vc_message message_box_color="alert-info" css=".vc_custom_1709123164786{margin-top: 50px !important;}"]Interested in joining DMC Healthcare?

Get in touch: recruitment@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### People Story | Dr Shawn Halpin | Medical Director and Consultant Neuroradiologist, DMC Radiology Reporting

[vc_row top_margin="page-margin-top"][vc_column][vc_separator border_width="2"][vc_custom_heading text="Dr Shawn Halpin, experienced Consultant Neuroradiologist and Medical Director at DMC Radiology Reporting tells us about his impressive career, his pioneering work in advanced interventional neuroradiology and his plans at DMC." font_container="tag:h3|text_align:left|color:%233156a0" use_theme_fonts="yes" css=".vc_custom_1705484599265{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I chose DMC due to their emphasis on delivering high quality reports via subspeciality radiologists``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I was captivated by the challenge of radiology``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Coming from a long line of doctors on both sides of the family spanning generations, I initially resisted the notion of joining the medical profession. However, I ultimately applied to medical school and successfully graduated in 1982.

During my time as a trainee at King's College Hospital in London, I had the opportunity to witness advanced interventional radiology procedures. Captivated by the complexity of this field, I decided to specialise in radiology. Later, while working at Atkinson Morley Hospital in Wimbledon (part of St George's Hospital), I encountered Jamie Ambrose who worked hand in hand with Godfrey Hounsfield to create the world's first CT scanner. He was an exceptionally inspirational figure who encouraged me to specialise in neuroradiology.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My interest in neuroradiology began to grow”" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I had a particular focus on brain perfusion and complex MRI techniques such as spectroscopy and DTI. I set up and ran the diagnostic and interventional neuroradiology service, based at the University Hospital of Wales in Cardiff for 24 years (1993-2018).




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I took great pride in developing the interventional neuroradiology service from its inception. We built a national and international reputation for the service. We significantly lowered the mortality/morbidity rate for intracranial aneurysms in high-risk cases, and introduced techniques which are used all over the world.

Given that it was an emerging specialty, there were continuous advancements in the equipment and scope of work. My arrival at Cardiff coincided with the introduction of the MRI service and, over the years, we significantly expanded its capabilities. Our focus included the treatment of a notable number of patients experiencing acute stroke.

I also held the role of chair at the UK Neurointerventional Group (UKNG), a special interest group of the Royal College of Radiologists (RCR).




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I've always been interested in understanding why certain mistakes made by doctors are considered medically negligent while others are not. This curiosity in medico-legal topics - and specifically within the realm of radiology - motivated me to pursue a degree in my 50s, an endeavour I really enjoyed.

When I left Cardiff, I continued my interest in medico-legal work, and carried out radiology reporting working for various Hospital Trusts.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I first worked with DMC in 2018``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




After reporting for DMC for a few years, I was asked to take on a leadership role due to the increasing workload. I assumed the position of Medical Director, where my primary focus was on clinical governance.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I strongly advocate seeking the opinion of a subspecialist``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I chose DMC Healthcare because I believed the company's ethos aligned better with my preferences, compared to other providers. There is a significant emphasis on delivering high quality reports via subspecialty radiologists. For example, issues related to the brain or clavicle are handled by dedicated subspecialist neuro or MSK radiologists. In contrast, there's a perception that other providers might address the issue through the use of a generalist, potentially resulting in reporting discrepancies.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``A focus on dedicated subspecialists``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




DMC is clinically led and the leadership has a really good handle on the future of the service. Our dedicated subspecialists understand the nuances and patient-management choices that may not be familiar with generalist colleagues.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Major challenges due to growing demand``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




There is a growing demand and insufficient radiologists to meet this demand. Consequently, there is significant pressure to generate reports quickly and in an accurate manner. The heightened emphasis on the performance of radiologists necessitates the tightening of governance structures. The comprehensive audit we conduct on our radiologists, which surpasses the industry average, is both time-consuming and meticulous. In my role as Medical Director, I bear the overall responsibility for addressing any issues that arise.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC is different as it is run by doctors``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




We make every effort to minimise potential issues, and the supervision and audit of our colleagues are conducted by individuals who recognise that radiologists may occasionally make mistakes. Our approach is non-judgmental and we provide constructive feedback, encouraging them to enhance their practices when needed.

During the COVID-19 pandemic, many radiology out-patient services went on hold and I stepped back from the role, but I re-assumed the position in November 2023. The company has become much busier. Throughput is significantly higher and the number of radiologists has increased. At the same time, the level of oversight and governance has increased in medicine, so there is a lot more to do.




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``My advice to others``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1706545293324{margin-top: 25px !important;}"][vc_column_text]




The vast majority of our work is NHS outsourcing. For radiologists considering reporting with us, my suggestion is to begin gradually. Report only on cases that align with your comfort level alongside your hospital responsibilities, and refrain from reporting when you are physically or mentally fatigued.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``In my spare time``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1706545312477{margin-top: -10px !important;}"][vc_column_text]




I like watching rugby, travelling and spending time with my family, including two granddaughters, three sons and a daughter who is an international korfball player.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``The delivery of exceptional audit processes``" font_container="tag:h3|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text css=".vc_custom_1706545330566{margin-bottom: -10px !important;}"]




It is important to understand not only whether discrepancies have happened but the causes of errors to help colleagues improve where necessary.

 




[/vc_column_text][vc_separator css=".vc_custom_1705487549735{margin-bottom: 50px !important;}"][vc_custom_heading text="``We have a significant role to play in supporting the NHS reduce their waiting lists, particularly in the areas of complex radiology interventions in cardiac, thoracic or the brain.``" font_container="tag:h2|text_align:center|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1705487352357{margin-bottom: 50px !important;}"][vc_message message_box_color="sandy_brown" css=".vc_custom_1705487583619{margin-top: 50px !important;}"]For more information on our Radiology Reporting services.

If you're considering a career with us, reach out to radiology@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row]

### People Story | Ian Paulo Detran | Endoscopy Nurse at DMC Healthcare

[vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="14829" img_size="500 x 500" alignment="center"][vc_separator border_width="2"][vc_custom_heading text="Ian Paulo Detran, Endoscopy Nurse at DMC Healthcare, tells us about his work in insourcing and how he has really developed in the role." font_container="tag:h3|text_align:left|color:%233156a0" use_theme_fonts="yes" css=".vc_custom_1700137722348{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I get to learn new things at DMC and use it within my day job.``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]When I left school, I applied for an engineering degree as well as nursing, but opted for a nursing degree as it was very popular in the Philippines. After graduation I worked in a private hospital as a dialysis nurse and general ward nurse for 3 years.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“After about 2 months I was able to be independent as an endoscopy nurse”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I moved to the UK in 2015 and my first role was as a respiratory nurse in a respiratory ward at St Peters in Surrey for one year. Then my friend introduced me to the endoscopy department where I worked for 2 years. It was very different. I didn't have a background in theatre but my colleagues were very supportive and I was able to get into the role quite easily.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I feel comfortable with emergency cases``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




The fact that you and the doctor are working closely together and that you are being relied upon makes you feel you are needed on the job.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I moved to Whipps Cross Hospital``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




The move came about because my wife, also a nurse, secured a role in London and I joined DMC in August 2021. I work for Whipps Cross from Monday to Friday and at the weekends I work for DMC, with a day off on Wednesday.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I have learnt a lot with DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I'm an expert in basic endoscopy and bleeding cases. I'm very familiar with how everybody works and the strengths and weaknesses of each team member including the doctors.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="14827" img_size="450 x 650" alignment="center" css=".vc_custom_1700138182272{margin-bottom: 75px !important;}"][vc_custom_heading text="``Everyone is really pleasant``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I particularly want to commend our lead nurse, Ed. He's brought a different form of leadership which is very fair and reasonable. It makes you feel secure with what you're doing. You feel safe because you know he's got your back.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I'm happy if the patient is happy with the service``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




If the patient is content and feels safe, I feel I've done an efficient job. I'm always happy to hear when patients say that they didn't expect the procedure would be that good or efficient, perhaps expecting to be there for half a day. For most people, the average stay of a patient would be a maximum of 90 minutes and on a good day the best would be 45 minutes within our department at DMC.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Everyone knows what they are doing and is competent``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I've picked up a lot of good practices with how DMC is being managed. On one occasion, the lead nurse implemented a protocol for specimen checking, which I have brought into my permanent job and it is making our service much better.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``My advice to others``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




It will be hard for the first 2 months of doing an insourcing job but once you've started you get used to the routine, the new practices and the people and it comes easier. Just keep pushing through. You learn the rights and wrongs and you learn to work independently and build your confidence. I've really noticed how I've developed in the role.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``DMC is really flexible``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




If you are not comfortable in doing something, you can just discuss it with the lead nurse and he will make all reasonable adjustments.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``I feel honoured because I work with very good endoscopy nurses``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




Most of the team are all senior nurses so I feel very honoured to be working with them. In addition, I feel DMC has some excellent endoscopists and I'm still amazed at how well they do their jobs. Working at DMC is very enjoyable and I'd recommend anyone to work with DMC.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``Outside work, my wife and I enjoy hiking, having just tackled Helvellyn in the Lake District!``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row][vc_column][vc_message icon_type="openiconic" icon_openiconic="vc-oi vc-oi-dial" css=".vc_custom_1706531153794{margin-top: 25px !important;}"]

Interested in working for DMC Healthcare?
Contact us either at endoscopy@dmchealthcare.co.uk or visit our website: dmchealthcare.co.uk/endoscopy
[/vc_message][/vc_column][/vc_row]

### Announcement | Experienced Consultant Neuroradiologist secures Medical Director role at DMC Radiology Reporting

[vc_row][vc_column][vc_single_image image="15383" img_size="Large" alignment="center"][vc_column_text css=".vc_custom_1700562927498{margin-top: 50px !important;}"]
Dr Shawn Halpin joined DMC Radiology Reporting on 1 November 2023 as Medical Director bringing with him an impressive career and pioneering work in advanced interventional neuroradiology.
[/vc_column_text][vc_column_text]


DMC Radiology Reporting is a leading UK teleradiology company, established in 2013 and co-founded by senior radiologists, Professor Sujal Desai and Professor Simon Padley, in a joint venture with the DMC Healthcare Group.




With a growing demand for radiology reporting and an insufficient number of radiologists to meet this demand, there is significant pressure to generate reports reliably and in a timely manner.

DMC Radiology Reporting is proud of its meticulous and comprehensive auditing which surpasses the industry average. In his role as Medical Director, Dr Halpin bears overall responsibility for the performance of radiologists and governance structures.

Dr Shawn Halpin says:
"I chose to work with DMC Radiology Reporting because the company's ethos aligns better with my preferences, compared to other providers. There is a significant emphasis on delivering high quality reports via subspecialty radiologists. DMC is clinically led and by using dedicated subspecialists, we deliver higher quality reports than those generated from generalists who might not appreciate the nuances and management choices that are available."
Professor Sujal Desai, Clinical Director and co-founder added:
"DMC Radiology Reporting has a significant role to play in supporting the NHS reduce their waiting lists, particularly in the areas of complex radiology interventions in cardiac, thoracic or the brain. We are very pleased that Dr Halpin has joined our team to ensure the delivery of exceptional audit processes and continuous improvement."
After graduating from King's College Hospital in 1982, Dr Halpin gained significant experience in neuroradiology, with a particular focus on brain perfusion and complex MRI techniques. He set up and ran the diagnostic and interventional neuroradiology service at the University Hospital of Wales in Cardiff for 24 years, significantly reducing mortality/morbidity rates.

With a keen interest in medico-legal topics and specifically within the realm of radiology, he was motivated to pursue a master's degree in law in 2008.

A recent story in the Telegraph described a scan that came through to Dr Halpin on a Saturday. He recognised a life-threatening condition and directly contacted the patient. This demonstrated the effectiveness of using a subspecialist clinical radiologist, who knew the patient needed an urgent operation and which hospital he should go to. He was also able to explain what the operation entailed and reassure him about the process.

In October 2023, DMC Radiology Reporting was thrilled to receive a 'GOOD' rating by Care Quality Commission (CQC). CQC acknowledged DMC's strengths in implementing best practice and relevant guidelines, along with their respectful and supportive leadership in the service.


[/vc_column_text][vc_column_text css=".vc_custom_1705593166102{margin-top: 75px !important;}"]Link to the Telegraph article

Our CQC inspection can be found here.

If you are looking for a career with DMC Healthcare, we offer a supportive and innovative environment. Our team members are here because they truly strive to be the best they can be. https://dmchealthcare.co.uk/careers/

To find out more about our Radiology Reporting services please click here,

Or get in touch radiology@dmchealthcare.co.uk





[/vc_column_text][/vc_column][/vc_row]

### People Story | Dr Bárbara Marinho | Quality & Governance Manager

[vc_row top_margin="page-margin-top"][vc_column][vc_separator border_width="2"][vc_custom_heading text="Dr Bárbara Marinho, Quality & Governance Manager at DMC Healthcare, explains the driving force behind her passion for making a positive impact on patient care. She is now leveraging her impressive clinical expertise and a decade of experience in research and medical administration into her new role in governance at DMC." font_container="tag:h3|text_align:left|color:%233156a0" use_theme_fonts="yes" css=".vc_custom_1702308334874{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC is empowering my passion to drive meaningful change in healthcare``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I've always wanted to be a doctor``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Growing up in Brazil, the loss of my elder sister at a young age - due to the most malignant form of brain cancer - has shaped my determination to honour her legacy and become a doctor. Since then, I've been deeply motivated to enhance my healthcare knowledge and impact, ensuring that I stay in the forefront of advancement in my field.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My education began with a degree in Medicine at Potiguar University, Brazil”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




Subsequently, I earned my initial scholarship from the Brazilian government, enabling me to pursue studies in London. This marked the start of a journey that led me to study in five countries and twelve universities worldwide, supported by excellence-based scholarships and awards.

My academic pursuits included an intercalated degree at Queen Mary University, London. I furthered my education with post-graduate training in Clinical Research at Harvard University, Global Health at the University of Oslo, and Medical Administration at Quantic School of Business and Technology in Washington, DC.

While in Norway, I had the honour of being recognised as "the best international student" among a cohort of over 1000 students. A noteworthy achievement was being chosen as the first Brazilian to complete the NASA training program in Principles of Aviation and Aerospace Medicine, in collaboration with the University of Texas in 2019.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="15291" img_size="450 x 650" alignment="center" css=".vc_custom_1701950209385{margin-bottom: 75px !important;}"][vc_custom_heading text="``My early work with WHO addressed the Covid challenge``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I had the privilege of being part of the Epidemiological Intelligence team at the World Health Organization in Washington, DC from 2019 to 2020. As one of the first individuals to report the emergence of SARS-CoV-2, I actively contributed to addressing this global healthcare emergency.

Recognised as a recipient of the Ibero-American scholarship from Santander, I completed an Intercalated Degree in Medicine at Universidad CEU San Pablo in Madrid, Spain. My certifications include Global Health from Harvard University, Medical Education from Stanford University, and Public Health from Johns Hopkins University.

Among 33,000 applicants, I was honoured to be one of the 32 winners of the Fundação Estudar Fellowship, a highly competitive selection process in Brazil for professionals aspiring to become leaders and change-makers in their respective fields. I created the company Medfellow in Brazil to help achieve outstanding opportunities for students, helping over 150 Brazilians to study abroad.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I've always wanted to work in the UK``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




In 2023, after my wife graduated, we commenced our search for employment in the UK and successfully secured the role at DMC in October.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I soon got to know the people behind the values``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I met the leadership team who were very welcoming and I immediately felt at home. The team is really supportive and the leadership group is always receptive to new ideas. I soon gained an understanding of the company's history, values and vision. It was refreshing to get to know the individuals embodying these values and witness their genuine dedication to quality, an aspect often obscured in larger organisations.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I have a strong focus on best practice``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




My role in governance gives me the ability to oversee DMC's different services. As a medical doctor, I have always strived to be the best but sometimes the policies restrict you. Best practice in some countries is sometimes constrained for financial reasons. So now, having control over the governance in healthcare settings, we can make sure we are taking care of our organisation and giving the best patient care.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``It's a very exciting time at DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




We are submitting various applications for accreditations to ensure we have the best quality services across all our business units, from ISO, IT and quality imaging. For example, we are embarking on a new IT radiology project to ensure the best calibration of monitors for all our radiologists and ensuring the best quality in terms of RCR standards.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I enjoy working with everyone at DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




In my current hybrid role, I deeply appreciate the company's culture and the positive working relationships I am building with my colleagues, both in the office and remotely.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``My ambition is to keep offering an excellent service for patients``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I hope to help DMC grow in all service areas and maybe expand the business units in terms of adding a range of different services.




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column css=".vc_custom_1701950802311{margin-top: 25px !important;}"][vc_custom_heading text="``Outside of DMC work``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I love watching all kinds of sports, particularly football and volleyball. On Saturdays I work as a medical doctor at an outpatient clinic in London and I also work as research lead for post trauma hand rehabilitation for developing countries at the University of Brighton and Queen Victoria Hospital, West Sussex.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``My advice to others would be to come as soon as possible``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I've learned about the company's future trajectory and delved into its history. It's evident that a strong sense of humanity permeates every role, whether one is a clinical professional or involved in support services. Regardless of the position, the fundamental purpose is to deliver exceptional service to people.

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``I would sum up working at DMC with one word - Trust``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1700845961574{margin-bottom: 50px !important;}"][vc_separator][vc_message message_box_color="turquoise"]If you're considering a career with us:

 	reach out to recruitment@dmchealthcare.co.uk

[/vc_message][/vc_column][/vc_row]

### People Story | Greta Adique | Sister and Endoscopy Nurse

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Greta Adique, Sister and Endoscopy nurse at DMC Healthcare, tells us more about her work and explains the excellent teamwork and reporting systems." font_container="tag:h2|text_align:left|color:%233156a0" use_theme_fonts="yes" css=".vc_custom_1697646509964{margin-top: -25px !important;margin-bottom: 25px !important;}"][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“Its like a family at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes" css=".vc_custom_1697646594803{margin-top: -25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’ve always wanted to be a nurse”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




At a young age I was attracted to the white uniform and cap. I studied nursing in the Philippines and went on to work for 6 years in the general hospital, before I went to Dubai and worked as a nurse for 13 years.

I have a wide range of experience from A&E, caring for the elderly, in respiratory and I decided to move to the UK, where my first assignment was working on a stroke ward for 5 years. I also worked in the community.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I joined Whipps Cross Hospital in 2005”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




It was there where I met my husband, who was a nurse on the same ward. It was suggested that I move over to either theatre or endoscopy, and I chose endoscopy as it was more convenient to have the day shifts (particularly as we had a small child at the time!), so I joined the endoscopy department there in 2010.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I found I really like endoscopy”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




Through the work in Whipps Cross Hospital's endoscopy department, I began to like being in endoscopy and colonoscopy, and I find the investigations and diagnoses of those in the early stages of cancer particularly interesting. I also enjoy the challenges of working in a procedure room.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I love to reassure patients``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




As I've been doing it for so many years, I know what is going on in the room. So many people are scared about the scope and the investigation itself, and naturally are worried about what the result of the investigation will be, so I like to reassure them that we are there to comfort them throughout the procedure. I perform the pre-assessment, tell them about the sedation and how long everything takes.


I am then able to inform them if there is a cancer present, and can describe what will happen and the next steps, whilst also being able to say if the cancer has been caught at an early stage. I've known many patients in this unit who were perhaps diagnosed in their 50s, yet are still doing well now in their 80s!



[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC is a blessing to me``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




DMC came in as an insourcing arrangement in May 2017 to support the hospital. I was able to learn some excellent practices from them, and we continuously learn from each other.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I really enjoy the teamwork``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




It really is like a family. We look after each other and the doctors and nurses are open to suggestions which are in turn listened to. I work 4 days a week in my unit, and 2 days at the weekend with DMC.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``There are many benefits to working with DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




First of all, it's good pay. Secondly, the teamwork really means that even when we are busy, we don't feel it as strongly because everyone works really well together. Thirdly, we have a good system in terms of reporting, and you feel safe that you did the right things during the procedure. Finally, the lead endoscopy nurse is excellent, so we feel confident and secure that we are supported.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The escalation procedure is very thorough”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




If you're dealing with a cancer patient, we have an excellent escalation procedure to direct said patient to other clinicians: it is very quick, and we know exactly what to do with nothing being missed. I call the colorectal nurses the next day to check  that they have received the report, for example in the case of cancer in the bowel, and then the specialist nurses will call the patients, monitor the histology and request a CT scan or whatever the patient needs.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``As a sister, I have additional responsibilities.``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I keep the equipment and computers safe and collect all the documents that we need. I make sure all the equipment, such as biopsy equipment, is available in the unit, and I also check that the place is safe, that we have enough scopes, and the computer system is working, among other things. I make sure the environment and the temperature in which the staff are working is not too hot or cold: my priority is to make sure everyone is comfortable. 

 




[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text="``I'm very happy in my role and with DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




DMC is extremely supportive and they look after us. At Christmas, the leadership team will attend the party...I really enjoy working with DMC!

 




[/vc_column_text][vc_separator][vc_message message_box_color="orange"]Interested in knowing more about our insourcing service? Please email endoscopy@dmchealthcare.co.uk. 

If you're considering a career with us, reach out to recruitment@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### News | DMC Radiology Reporting selected onto the NHS SBS Framework Agreement for Reporting Services - Teleradiology

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About NHS Shared Business Services DMC Imaging, also known as DMC Radiology Reporting, is proud to be selected onto the NHS Shared Business Services (SBS) framework agreement for Reporting Services - Teleradiology, which runs to 31 July 2027.
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The Teleradiology Reporting Services Framework Agreement supports the increasingly popular use of teleradiology services to meet the current and future needs of NHS radiology reporting. The framework supports early diagnosis of patients through the quick turnaround of medical imaging scans.




DMC Radiology Reporting is a leading UK teleradiology company, co-founded by Professor Sujal Desai and Professor Simon Padley, senior cardiothoracic radiologists at Royal Brompton Hospital each with a 30-year history of service delivery, in a joint venture with the DMC Healthcare Group. DMC Radiology Reporting prides itself on its strong commitment to innovation, efficiency and rigorous clinical governance, making it a trusted and experienced partner to NHS hospital Trusts and independent healthcare providers, with a team of sub-specialty trained radiologists covering such specialties as PET-CT, TLHC, cardiac MRI and more.

Ian French, Principal Category Manager (Health), NHS Shared Business Services said:
"Our vision is to help the NHS to save money and enhance quality so that the NHS can improve health, innovate to save lives, and deliver better outcomes with care and compassion. Our Reporting Services - Teleradiology framework agreement and its awarded supplier base has been carefully evaluated for their overall price, quality and social value commitments. Together with our suppliers, such as DMC Healthcare, we help the NHS organisations deliver on their objectives, meet the demands of the national agenda, and achieve successful outcomes by ensuring the NHS Shared Business Services makes life easier for NHS employees, patients, and suppliers alike."
Scoring highly on quality, service and social value, the NHS SBS Sourcing team noted that DMC Radiology Reporting was shown to have provided a strong methodology for delivering comprehensive customer service, monitoring reporting turnaround times, delivering innovation and for fighting climate change.

Pritika Gupta, Chief Operating Officer at DMC Healthcare commented:
"Working in partnership with NHS Trusts, we are proud to have selected on the SBS framework to expand our services in order to deliver fast, accurate radiology reporting. We are dedicated to assisting our clients in handling waiting list pressures, tackling workforce shortages, and managing the extraordinary increase in demand for radiology reporting services."
In October, DMC Radiology Reporting was thrilled to receive a 'GOOD' rating by Care Quality Commission (CQC) following a short-notice inspection this summer. Commended for its adherence to mandatory training, safeguarding, high quality reporting, record-keeping, and staffing, the CQC also acknowledged DMC's strengths in implementing best practice and relevant guidelines, along with their respectful and supportive leadership in the service.


About DMC Healthcare


DMC Healthcare has been providing NHS services since 1967 and partners entrust them to support their teams to tackle waiting lists through access to their network of sub-specialty trained consultant radiologists.


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 About NHS Shared Business Services

 	NHS Shared Business Services (NHS SBS) was created in 2004 by the Department of Health and Social Care (DHSC) to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, it makes life easier for NHS employees, patients and suppliers, and deliver value for money to the taxpayer. 
 	Proud members of the NHS family, NHS SBS is the country's leading supplier of corporate services to the NHS and manages over 40 framework agreements covering a wide range of clinical and corporate goods and services.
 	Committed to being a force for good, NHS SBS is dedicated to acting responsibly and sustainably at organisational, team and individual level. Sharing common values and unity of purpose with the rest of the NHS family, its solutions are underpinned by cutting edge technologies and the teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.

If you are looking for a career with DMC Healthcare, we offer a supportive and innovative environment. Our team members are here because they truly strive to be the best they can be. https://dmchealthcare.co.uk/careers/

To find out more about our Radiology Reporting services please contact radiology@dmchealthcare.co.uk





DMC Healthcare is a leading provider of insourced and outsourced services such as dermatology, radiology reporting, endoscopy, urology, ENT and gynaecology and has had a deep heritage in the NHS since 1967 in Primary Care. [/vc_column_text][/vc_column][/vc_row]

### Event | BIR Annual Congress 2023

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DMC Radiology Reporting 'Silver Sponsors' at the 2023 British Institute of Radiology Annual Congress, Royal College of Physicians
[/vc_column_text][vc_column_text]DMC Radiology Reporting were recent Silver Sponsors of the BIR Annual Congress 2023, which took place at the Royal College of Physicians in London on the 2-3 November. Our team made connections with many radiologists over the 2-day conference and had access to various insightful lectures from many prestigious guest speakers, including the likes of ex-Deputy Chief Medical Officer Jonathan Van Tam. As many as 300 delegates were expected to attend over the two day conference.

Alex McLuckie, Head of Operations for DMC Radiology Reporting, described the event:
"The team and I managed to meet some really talented professionals from a broad range of expertise. I really enjoyed the event and am looking forward to seeing what next year's looks like."
Mohsan Javed, Operations Manager, was also present at DMC's exhibition stand and had the following to say on the congress:
"It was a great opportunity to network with various radiologists and provide them with insight on how DMC Radiology Reporting can enable them to have a healthy work and life balance. It was also a perfect opportunity to demo our day-to-day reporting system showing how our company can help them seamlessly report on patient studies."
Thank you to the BIR and each of the delegates and exhibitors we had the pleasure of meeting...we are already excited for next year![/vc_column_text][vc_separator css=".vc_custom_1700042303615{margin-top: 50px !important;}"][vc_column_text css=".vc_custom_1699536629627{margin-top: 50px !important;}"]
"The Work You Want, When You Want & As Much as You Want"
As always, we are delighted to recruit experienced radiologists, so to spend two days engaging with many at the BIR congress was particularly rewarding. DMC Radiology Reporting delivers fast, accurate radiology reporting with strong commitment to innovation, efficiency and rigorous clinical governance, which make it a trusted and experienced partner to NHS Trusts and independent healthcare providers. Moreover, we take pride in our subspecialty work and actively look to support radiologists with specialty interests. Our Operations Team do not pressurise radiologists with work: we also have no minimum working requirements.[/vc_column_text][vc_message message_box_color="pink" css=".vc_custom_1699536843427{margin-top: 40px !important;}"]
If you are interested in a career at DMC Radiology Reporting, visit our recruitment site here or contact our Head of Operations - Alex.McLuckie@dmchealthcare.co.uk 
[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_media_grid grid_id="vc_gid:1701357644145-1175f662-15a5-1" include="14783,14782,14781,14777,14775,14774" css=".vc_custom_1701078702704{margin-top: 25px !important;background-color: #ee766c !important;}"][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="14805" img_size="Medium" alignment="center"][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### Event | RCR Annual Conference 2023

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DMC Radiology Reporting proud 'Gold Sponsors' at the 2023 Royal College of Radiologists Annual Conference, ICC Birmingham
[/vc_column_text][vc_column_text]DMC Radiology Reporting were recent proud Gold Sponsors of the 2023 RCR Annual Conference. Our team met and engaged with many leading UK radiologists, and had the unique opportunity to hear numerous insightful lectures over the 2-day congress. Over 12th-13th October, the ICC Birmingham played host to over 500 delegates attending in-person, with another 500 joining virtually.

Professor Sujal Desai, a co-founder of DMC Radiology Reporting and a consultant thoracic radiologist, described the event:
"This has been fantastic! Above all, it has been a pleasure to be a Gold Sponsor at such an event, given how important it is not only to support the Royal College of Radiologists, which is the premier organisation for radiologists in the UK, but also to interact with radiologists as we have."
On why this conference forms such a significant date in the calendar for the company:
"Founded in 2012 DMC Radiology Reporting has grown steadily. It is important to attend such events and have our presence felt among radiologists, so that we are able to engage and ultimately encourage radiologists to come on board with DMC Radiology Reporting and work at our exciting company!"
On hopes for the future of the company:
"In the main, like any company, we want to grow and increasingly have our name recognised; our ethos of subspecialist radiology is key to our success...we aim to provide a great service both to the NHS and the private sector."
[/vc_column_text][vc_column_text css=".vc_custom_1698416459477{margin-top: 25px !important;}"]The RR team had the pleasure of meeting many delegates from near and afar - with some coming from as far afield as Iraq and Qatar![/vc_column_text][vc_column_text css=".vc_custom_1698417366456{margin-top: 50px !important;}"]
Our Work Ethos for You:
"The Work You Want, When You Want & As Much as You Want"
We are always delighted to recruit experienced radiologists, so it was a pleasure to connect with many at the conference. DMC Radiology Reporting delivers fast, accurate radiology reporting with innovation and efficiency, providing reassurance to the NHS Trusts and other clients. We also operate on a slick, cloud-based zero footprint technology platform. All of this is underpinned by our rigorous audit and governance processes. To this end, DMC Radiology Reporting are delighted to confirm the 2023 'Good' grading by the Care Quality Commission for a recent inspection.

Compared to our teleradiology competitors, we are small but this makes us nimble and able to adapt our relationship with radiologists to suit a healthier work-life balance. Our Operations Team do not pressurise radiologists with work: we also have no minimum working requirements and our on-boarding process is swift.[/vc_column_text][vc_message message_box_color="sandy_brown" icon_fontawesome="fas fa-map-pin" css=".vc_custom_1698417380603{margin-top: 40px !important;}"]Our Radiology Reporting team is excited to also be attending the upcoming BIR Annual Congress on 2-3 November, so be sure to come and meet us there!

If you are interested in a career at DMC Radiology Reporting, visit our recruitment site here, or contact recruitment@dmchealthcare.co.uk [/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_media_grid element_width="6" grid_id="vc_gid:1698417389574-3db73dc2-fdff-3" include="14664,14659,14658,14577,14576,14575"][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### People Story | Chris Saunders | Head of Operations, Dermatology & Endoscopy

[vc_row top_margin="page-margin-top"][vc_column][vc_separator border_width="2"][vc_custom_heading text="Chris Saunders, Head of Operations for Dermatology and Endoscopy, talks about his unusual career journey, how he came to realise that healthcare was the industry for him and why DMC is an outstanding organisation to work for." font_container="tag:h3|text_align:left|color:%233156a0" use_theme_fonts="yes" css=".vc_custom_1698398530763{margin-top: 25px !important;}"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC possesses an exceptional team that is united in its purpose, striving to grow and improve the organisation for the betterment of patients.``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]After holding various positions, such as working as a chef and a van driver, it was at the age of 22 that I made the decision to attend university to study anthropology.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I moved to Australia with my girlfriend (now wife!)”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




At the beginning of our careers we believed that we might not have the opportunity to travel later in life. Consequently, we devoted a year to travel Australia and explore the country whilst also working. However, we realised that we missed our family and friends so we decided to return home, albeit missing the weather and the beach!




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="14617" img_size="450 x 650" alignment="center" css=".vc_custom_1697642151192{margin-bottom: 75px !important;}"][vc_custom_heading text="``I decided on a career in healthcare``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




My primary motivator stems from the sense that each day I feel like I'm working towards something that benefits people in a profound way. Healthcare holds immense significance for everyone. While I'm not a clinician, I derive great pride from knowing that both the strategies I implement and the team I oversee are genuinely making a difference to people's health and well-being.




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An opening came up at the Royal Brompton as head of administration and I was there for 6 years, setting up a brand new private patient unit which offered diagnostics and outpatient appointments for lung and heart patients. I hired all the staff and opened the service to the public, and while it started as a building site, by the time I left we were seeing 2000 patients a month.

As the clinic was running itself, I felt my work had been completed and I was keen to pursue a role supporting NHS patients, so decided to join Omnes ENT as the general manager. I had to learn a lot about RTT and how we manage contracts with ICBs. I was working from home full time, and began to realise how much I missed being in an office, so made the decision to move to DMC.




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The team is excellent, displaying a cohesive alignment with the company's strategic vision, as everyone is working harmoniously towards the same goals. I see a significant number of dedicated and passionate people striving to ensure the delivery of outstanding services.




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I'm a strong senior manager with the ability to understand and interpret data. My role in dermatology and endoscopy operations involves sound commercial decision making, being highly organised and leading a team to deliver multi-site operations.




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It is essential that all the NHS contracts that I oversee are able to deliver and exceed on their performance and operational KPIs. Dealing with patient feedback and incidents falls under my remit as well. An important part of patient management is to deal with feedback quickly and swiftly. You need to learn from any incidents and put a clear process in place to ensure learning happens.




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The main benefit with working at DMC so far is being back in an office and having the one to one time with the team. Seeing everyone- from the directors to the admin staff- is really important for me.




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I know people who have started their careers as receptionists and are now managing clinics. I've encouraged them to carry out management training and created roles where they can gain the necessary experience in line management by supervising a smaller team, to help them progress.

 




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It's easy to stay in the same job, but I feel it is really important to try and empower people to grow.

 




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With a decade of experience in healthcare, I believe it is crucial to enact changes when they are necessary. My career path involved diverse roles and later attending university. If I had enrolled at 18, I think I might have left by 19. Career advancement and life journeys aren't universally structured: each person follows a unique path. So my advice is to trust your instincts and have the confidence to make the decisions you deem necessary. Let your inspiration stem from your own ideas rather than conforming to external expectations.

 




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The media often highlights the difficulties faced by the NHS, and significant efforts have been made to enhance the situation. However, what truly captivated me is the passionate individuals who work in healthcare and consistently give their best efforts. Their level of commitment is unparalleled and distinguishes them from professionals in any other field.

 




[/vc_column_text][vc_separator][vc_message message_box_color="purple"]For more information on our Endoscopy and Dermatology services, just click on them!

If you're considering a career with us, reach out to recruitment@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row]

### News | CQC announce 'Good' rating for DMC Radiology Reporting

[vc_row][vc_column][vc_single_image image="14736" img_size="Large" alignment="center"][vc_column_text]DMC Healthcare's radiology business, DMC Radiology Reporting, is proud to have received a 'Good' rating by Care Quality Commission (CQC) following the short-notice inspection this summer. DMC Radiology Reporting is a leading UK teleradiology company, established in 2013 and co-founded by senior radiologists, Professor Sujal Desai and Professor Simon Padley, in a joint venture with the DMC Healthcare Group.[/vc_column_text][vc_column_text]


DMC Radiology Reporting prides itself on its strong commitment to innovation, efficiency and rigorous clinical governance, making it a trusted and experienced partner to NHS hospital Trusts and independent healthcare providers. 




 Professor Sujal Desai, Clinical Director and co-founder, commented:
"We are delighted with the CQC assessment of our service which has been graded 'GOOD' across the domains of Safe, Effective, Responsive, and Well-Led. From the outset, DMC Radiology Reporting has sought to deliver an exceptional reporting service with its teams of highly-skilled subspeciality trained consultant radiologists. We remain committed to supporting our clients in managing waiting list pressures, addressing workforce shortages, and addressing the unparalleled surge in demand for radiology reporting services."
The service was praised for its compliance with the provision of mandatory training, safeguarding, suitability of imaging services equipment, quality of reporting, record keeping and staffing. The CQC highlighted a 96% compliance rate for completion of safeguarding training and a 95% compliance to mandatory training.

A particular strength was the way the service worked to best practice and relevant guidelines, working to The Royal College of Radiologists' standards for the provision of teleradiology, covering data transfer; reporting; communication of the results; and quality assurance.

Professor Simon Padley, Clinical Director and co-founder, added:
"We take pride in the CQC recognition of our strengths in the well-led domain. We extend our heartfelt gratitude to our dedicated teams for their unwavering commitment to our vision. Our 'TRUST' values, which embody Teamwork, Respect, Understanding, Support and Togetherness, have truly stood out. These values form the foundation of how we provide our services, care for patients, and inspire colleagues to make a difference."
It was noted the service had sufficient staff with the right qualifications, skills, training and experience in undertaking interpretation and reporting. The Level 3 trained safeguarding lead proactively liaises with the relevant trust's safeguarding leads, creating bespoke approved safeguarding pathways. The service has a clear pathway for urgent findings and its audit process for managing the performance of radiologists was also a key highlight.

CQC also underlined that the leaders ran its service well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued and were clear about their roles and accountabilities.


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The full inspection report can be found here.
If you are looking for a career with DMC Healthcare, we offer a supportive and innovative environment. Our team members are here because they truly strive to be the best they can be. https://dmchealthcare.co.uk/careers/

To find out more about our Radiology Reporting services please contact radiology@dmchealthcare.co.uk





DMC Healthcare is a leading provider of dermatology, radiology reporting, primary care and in-sourced endoscopy services and has had a deep heritage in the NHS since 1967.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### News | DMC Healthcare announces Dermatology partnership with Hull Trust to ease waiting list pressures

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DMC Healthcare has made a big impact on dermatology waiting lists, seeing 500 patients in 2 months, relieving pressure on existing services and improving patient experience.

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DMC Healthcare, a leading provider of dermatology, endoscopy and radiology reporting services, is working closely with Hull University Teaching Hospitals NHS Trust for the provision of insourced dermatology services, including minor surgery and photo lesion clinics, to help reduce patient waiting times. NHS Humber and North Yorkshire Integrated Care Board (ICB) contracted with DMC Healthcare in October 2022. 


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Jamie Hanlon, Divisional General Manager at Hull University Teaching Hospitals NHS Trust, commented "We are really excited that we have an opportunity not only to improve patient experience but to significantly reduce waiting times by working collaboratively with an established community provider. This demonstrates the importance of working in partnership to ensure that patients are seen and treated in the most appropriate place by the most appropriate person."

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As a result of the COVID-19 pandemic, all routine dermatology appointments in the Hull Trust were temporarily suspended. Appointments for acute dermatology and skin cancer continued but waiting lists grew to around 3500 patients waiting for a first outpatient appointment, treatment or diagnosis. 


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Mr Hanlon continued "We found that waiting times varied between acute and community providers, which was also impacting upon the speed with which some patients were able to access care. By strengthening our relationships with the full range of providers post-pandemic, we have been able to improve patient experience and reduce waiting times dramatically for people across our area."

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Unfortunately, some patient waits reached 104 weeks for treatment which would normally have taken 6 weeks. Patients can be reassured that no harm has been caused due to delays.

Every other weekend, DMC run bumper clinics staffed by four consultants and a team of nurses. From a patient perspective there is no difference to the care they receive or the location they receive it. Many patients have appreciated being given a slot on a weekend, alleviating the need to take time off work.


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The longest wait reached 104 weeks in Oct 2022. Now, in September 2023, the average waiting time for a first outpatient appointment is 5 weeks and average waiting time for treatment is 17 weeks* demonstrating the excellent progress that has been made due to internal efforts and the benefit of additional capacity from DMC, who are helping the Trust to bring the overall length of wait down.

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Dr Ravi Gupta, Group Medical Director at DMC added 

"We welcome the opportunity to deliver insourced Dermatology Minor Surgery services with the Hull Trust. We are a trusted provider in the local area with experience and a track record for providing both community and insourced services nationally. Working with Hull, we are ensuring that patients receive the most appropriate assessment, diagnosis and treatment within the specified target times, as a result of the timely transfer of clinical and administrative information and appropriate monitoring of the patient journey"

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Every Trust across England has a target set by NHS England to reduce waits to 65 weeks by the end of March 2024. Hull is working in line with the constitutional requests and is successfully reducing their waiting lists.

DMC’s photo lesion clinic is highly advanced and has proven extremely useful because for some patients not needing to have minor surgery, they have been given assurance that the lesion is ok and to adopt a watch and wait approach. This is fantastic for the patient and their own self management as they know they can contact DMC or the hospital if they have any concerns.

Future plans being discussed involve establishing firmer relationships across the Integrated Care Board, expanding patient education, lesion management and embracing technical advances and AI for long term management.


[/vc_column_text][vc_empty_space][vc_column_text el_class="text-20 quote-text text-white" css=".vc_custom_1697211054486{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;background-color: #23b9ce !important;}"]
DMC’s dermatology service is clinically led by Group Medical Director Dr Ravi Gupta and National Dermatology Clinical Lead Dr Sanjiv Agarwal.
[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column css=".vc_custom_1696415345027{margin-top: 30px !important;}"]Patient Information[vc_column_text]If a patient has been placed on the waiting list and they are expecting an appointment, they can direct any queries to the Trust’s Appointments and Referrals Centre - tel 01482 604444. Further details on clinic locations are available on the hospital website - www.hey.nhs.uk[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50"][/vc_column][/vc_row][vc_row type="full-width mc-parallax" equal_height="yes" el_class="text-center"][vc_column width="1/2" css=".vc_custom_1697212374536{padding-top: 10px !important;padding-left: 60px !important;background-color: #4f8cf5 !important;}"]About DMC Healthcare[vc_btn title="Find Out More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fabout-us%2F|title:About%20Us" el_class="text-aqua" css=".vc_custom_1697212412885{padding-top: 10px !important;}"][/vc_column][vc_column width="1/2" css=".vc_custom_1697212388755{padding-top: 10px !important;padding-left: 60px !important;background-color: #37a7dc !important;}"]About DMC Dermatology[vc_btn title="Find Out More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fteams%2Fdermatology%2F|title:About%20Us" el_class="text-aqua" css=".vc_custom_1697212419653{padding-top: 10px !important;}"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50"][/vc_column][/vc_row]

### Blog | Growth of DMC’s Lesion Photo Clinics Create New Career Paths for HCAs

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In our latest blog, Pritika Gupta, Chief Operating Officer tells us about how investing in innovation and colleague development have always been key priorities. In its latest initiative, DMC is able to combine the two.

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Interestingly, we see a strong correlation to DMC’s priorities in innovation and colleague development and the new NHS Mandate, published recently.  
The Mandate "We need to enable the health service to deliver and recover in 2 key ways: through supporting innovation and the adoption of the right digital health technologies, and through ensuring the workforce is well supported to continue to deliver the excellent care they provide."

[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1696414640122{margin-top: 30px !important;}"][vc_column][vc_custom_heading text="Skin cancer is the most common cancer in the UK" font_container="tag:h2|font_size:20|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal"][vc_column_text]As waiting lists continue to grow, dermatology services receive more urgent referrals for suspected cancer than any other specialty.  About half of the one million dermatology referrals per year are suspected skin cancer two-week wait referrals, and patients diagnosed with melanoma and squamous cell carcinoma make up about 6% of all two-week wait skin referrals source.

The traditional pathway for skin cancer two-week wait referrals requires all patients to attend a secondary care dermatology department for a face-to-face appointment. However, we know that a significant proportion of patients referred have non-relevant skin lesions. In fact a local Trust told me the other day that of the 150 patients they see a week, only 4% are true cancer cases.

So to manage suspected skin cancer two-week wait referrals in a more streamlined way, systems are being told to consider adopting a range of different services to meet local need. This includes the use of teledermatology for a new virtual pathway to significantly reduce the need for patients to attend hospital.[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1696414640122{margin-top: 30px !important;}"][vc_column][vc_custom_heading text="Lesion Photo Clinics (LPC) – how does it work?" font_container="tag:h2|font_size:20|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal"][vc_column_text]DMC’s Lesion Photo Clinic service is provided to patients through a Consultant-led service. Patients can be referred into DMC’s LPC pathway and assessed if suitable. After a face to face appointment, we capture a dermatascopic photograph which is automatically uploaded in the patients’ record. After review by our pool of Consultant Dermatologists, the treatment plan is shared with the patient and GP.[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1707144989830{margin-top: 30px !important;background-color: #4f8cf5 !important;}"][vc_column][vc_column_text css=".vc_custom_1707145744356{padding-top: 10px !important;padding-bottom: 10px !important;padding-left: 25px !important;background-color: #4f8cf5 !important;}"]
Explore more about Lesion Photo Clinic
[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1696414640122{margin-top: 30px !important;}"][vc_column][vc_custom_heading text="HCAs trained as lesion photo clinic practitioners" font_container="tag:h2|font_size:20|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal"][vc_column_text]Our Healthcare Assistants (HCAs) have always played a key role in patient care, possessing strong communication and organisation skills with a kind and caring attitude. It’s an honour to hear feedback from our HCAs, that they love the team spirit at DMC and they tell us we offer great flexibility, fitting roles around people’s schedule and family life.

Now we are training HCAs to be LPC practitioners, developing their skills over several weeks, working with our Clinical Lead in telederm sessions, shadowing and once fully signed off, are working as LPC practitioners in charge of their own clinics working locally with their laptop, dermatoscope and phone.

Divyank Subhedar joined DMC as an HCA in February 2023 whilst studying for PLABs to become a doctor in the UK and is now working as a LPC practitioner and really enjoying the responsibility and autonomy.
“I’m doing a clinical masters in dermatology and did my undergraduate clinical training in India. DMC is a nice company to work for and the role of a lesion photo clinic practitioner is quite close to a clinical job whereby you get to interact with the patient, take the patient history and carry out the examination.

 

All the patients I have seen have been very happy with their experience. I’m able to show them the photos I have taken and they feel they have had an intricate examination of the wound or lesion. Every patient is important and although the % of cancer diagnosis is very low, if we feel that any lesion is suspicious we take it very seriously.

 

As a healthcare professional, one of the primary goals is to provide comfort, support, and information to patients. It's always a positive sign when a patient leaves an appointment feeling more reassured than when they arrived.” 
[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1696414640122{margin-top: 30px !important;}"][vc_column][vc_custom_heading text="The right people for the right job" font_container="tag:h2|font_size:20|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal"][vc_column_text]The best thing about being able to develop people from within to new roles, is that colleagues really appreciate the training and career progression which aids staff retention. For patients they are able to see an experienced practitioner quickly and efficiently and importantly receive their diagnosis and treatment much faster. Secondary care is benefiting too, by only seeing patients who need to be seen, helping reduce waiting lists.

We continue to innovate and support our clinicians to provide patient-centered care, developing multidisciplinary teams and employing evidence-based practice.

As the NHS attempts to move on from one of the most intense winters ever and strives to get through six months of industrial action, DMC’s focus is on helping systems reduce their waiting lists. There has never been a more important time to innovate and look after our teams.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column css=".vc_custom_1696415345027{margin-top: 30px !important;}"][vc_column_text]



See our latest vacancies here.
Email: recruitment@dmchealthcare.co.uk   Call us: 0207 635 1012[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### People Story | Alex McLuckie | Head of Operations, DMC Radiology Reporting

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Alex McLuckie, Head of Operations at DMC Radiology Reporting, tells us about his career to date and why he is passionate about Nuclear Medicine. He shares his early thoughts on working at DMC." font_container="tag:h2|text_align:left|color:%233156a0" use_theme_fonts="yes"][vc_separator border_width="2"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``My professional ethos focuses on enhancing healthcare services on a large scale``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I have a love of science which led me to study Nuclear Medicine at Newcastle University, Australia. After moving to the UK and starting my career, I completed a Masters in Leadership and Management from Kingston University school of Business and Law.




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When I first arrived in London in 2012, I began my career at Guys and St Thomas' as a Nuclear Medicine practitioner, a role that lasted 2.5 years.

I eventually moved to the leading independent imaging services provider where I remained for 5.5 years, carrying out a range of roles including registered manager, and clinical lead for PET/CT. I only left to become the head of medical imaging for a private hospital.


One of my proudest achievements is absorbing diagnostic CT service and a PET/CT department, improving efficiency and increasing throughput and diversifying both service KPIs. I was also the research lead for London, overseeing the majority of research scanning including bringing a new radioactive tracer to market.



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I believe this desire is rooted in my aspiration to make a positive impact on the world and my deep passion for science. Consequently, I chose to study Nuclear Medicine as a means to ensure that I can contribute meaningfully. Nuclear Medicine plays a significant role in healthcare by imaging molecular processes rather than just anatomical structures. Its profound impact on cancer is evident, as it aids in comprehending tumour metabolism and effectively tracking the effects of therapy.




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When working clinically you only see one person at a time. This frustrated me as it limits how service improvements can be scaled. My study and experience in leadership and management has helped refine my approach and understanding when enhancing the processes and overall functioning of an entire system, ensuring improved outcomes for every individual in larger patient populations.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I joined DMC Healthcare in May 2023``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]With a vision to grow the organisation and build on its success, my primary responsibility is to oversee regulatory reporting operations to expand client capacity by ensuring rapid turnaround, maintaining clinical excellence, and upholding the highest governance standards.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``What attracts me to teleradiology is that it undeniably represents the future``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




The industry is so fast moving and there is always going to be a skills shortage. Teleradiology helps bridge that gap making it an international service. There is a strong link between teleradiology and AI which will continue to have a big impact in the future. Ultimately, AI has the capacity to aid in reporting, significantly impacting research, particularly in fields like dementia through brain imaging, where our understanding is currently limited.




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I like the office/clinical environment (based in a GP surgery), the location, the leadership, and the growing team. Senior leadership is highly committed to enhancing clinical outcomes and is making significant strides in investing in the industry and enhancing the service, which deeply resonates with me.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC is a progressive and rapidly growing environment that still has an intimate feel``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




The advice I would offer to others is to consider joining DMC, as the company is big enough to hold financial stability but also manages to maintain an intimate vibe. Your input is valued, and you are more than just a statistic. Access to senior management is immediate and readily available every day.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][vc_message message_box_color="alert-info"]Interested in knowing more about our Radiology Reporting? Please email radiology@dmchealthcare.co.uk. 

If you're considering a career with us, reach out to recruitment@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

### Blog | The Radiology Workforce Challenge

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DMC Radiology Reporting co-founder and clinical director Professor Sujal Desai, career-long cardiac and thoracic radiologist, talks about the role of AI and the upcoming RCR annual conference.
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There is widespread recognition of shortfalls in the radiology workforce not only in the UK but also worldwide. According to the RCRi, the UK has a 29% shortfall of clinical radiologists, which is expected to rise to 40% in five years at the current trajectory without further intervention. The NHS Long Term Workforce Planii states that, by 2037, unless more is done, two-thirds of over 65-year-olds will have multiple health conditions and that, inaction in the face of demographic change is forecast to leave the overall NHS workforce shortfall of between 260,000 and 360,000 FTEs by 2036-37. 




"It is a fact that the numbers of radiologists in the UK has never kept pace with the growth in other specialities."

 Not surprisingly, when considering the numbers of radiologists per 100,000 population, the UK resides perilously close to the bottom of the European league tables!

Radiology, as a speciality, continues to grow in complexity. The days of simply reviewing x-ray examinations have long passed. The need for ever-greater specialisation in radiology is widely acknowledged. One area where this will certainly be true is in the field of lung cancer screening – as the NHS/government programme for ‘Targeted Lung Health Checks’ is rolled-out nationally, the need for highly-skilled and trained thoracic radiologists will grow. 

 
The role of AI in Radiology

 


Much is spoken about the role of Artificial Intelligence (or AI) in medicine in general but in radiology specifically. While AI undoubtedly will have a role to play, the notion that AI will solve the workforce challenges is perhaps overoptimistic!  More likely than not, the radiologist of the future will be the radiologist working with AI than the radiologist replaced by AI. There is little doubt that AI has the capacity to make many tasks easier which, ultimately, will have a bearing on improved patient care.

In my field of thoracic radiology, monitoring diseases frequently entails quantifying or assessing the extent of disease, a task that is inevitably prone to human error and between-observer variation. By contrast, AI does not suffer from such issues and can more reliably determine patterns of disease and changes in severity which is of particular value when monitoring.



"AI algorithms are already showing considerable promise in quickly and accurately analysing medical images -- from plain x-ray studies to more complex CT and MRI examinations -- detecting abnormalities, highlighting potential areas of concern, and iding radiologists in making diagnoses. This capability extends across all domains of radiology."



As with any new technology a degree of healthy cynicism must be maintained. The volume of data potentially generated by AI algorithm is seemingly voluminous, much of which may have no clinical / prognostic meaning.  

 


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Learn more about working with DMC Radiology Reporting
DMC Radiology Reporting offers radiologists a chance to be at the forefront of teleradiology, in a company that is growing. As a smaller company you have more influence compared to larger organisations that are well established and have set ways so it may be very difficult to change practice. We ask for no minimum working requirements, and offer competitive incentive and bonus schemes in addition to market rate reimbursement. 
We are always looking to grow our team of experienced radiologists as demand continues to grow.
Email: recruitment@dmchealthcare.co.uk  

Call us: 0207 635 1070[/vc_column_text][vc_message message_box_color="white" icon_fontawesome="fas fa-arrow-alt-circle-right" css=".vc_custom_1707828581472{margin-top: 35px !important;}"]DMC Radiology Reporting is a leading UK teleradiology provider, co-founded by internationally recognised consultant radiologists Professor Sujal Desai and Professor Simon Padley, in partnership with DMC Healthcare (est. 1967, also providing consultant-led Dermatology & insourced Endoscopy services). 

Visit www.dmchealthcare.co.uk/radiology-reporting to find out more.[/vc_message][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row]

### People Story | Dr Sudeep Tanwar  | Consultant Gastroenterologist and Hepatologist

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Dr Sudeep Tanwar, Consultant Gastroenterologist and Hepatologist, DMC Healthcare talks about how a commitment to high quality endoscopists, nurses and coordinators means there is no weakness in the chain." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“We’ve done well to help reduce waiting lists and improve patient outcomes at Whipps Cross”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’ve always liked science and maths”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




It was a natural progression thereafter to go into medicine. Once you graduate you find your way into a speciality that suits your personality and what you’re good at. Endoscopy is a good mix of surgery and medicine. We need to be inquisitive, creative and think broadly. We also need to be good with patients and be patient.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I qualified in 2001”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I completed specialist Gastroenterology training at Guy's and St Thomas' Hospital Medical School. I trained at numerous centres of excellence including University College Hospital, St Mary’s Hospital, King’s College Hospital and the Royal Free Hospital. In my penultimate year, I was selected in open national competition for the London Deanery Advanced Hepatology Fellowship.

I undertook a four-year PhD research fellowship within the prestigious UCL Institute for Liver and Digestive Health where I now work as an Honorary Associate Professor. In 2014, I was appointed as a Consultant Gastroenterologist with a specialist interest in HPB medicine and interventional endoscopy at Barts Health NHS Trust.




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I have more than 30 publications on a broad range of subjects such as diagnostic testing, HPB medicine, Gastrointestinal Cancer, Inflammatory Bowel Disease, anaemia and gastrointestinal malignancy. I have the largest published experience in the UK of endoscopic gallbladder stenting as a non-operative procedure.




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Alongside expertise in minimally invasive diagnostic techniques, I perform complex endoscopic procedures such as enteral stenting and ERCP using advanced endoscopic techniques that avoid the need for formal surgery.




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It was proving very difficult to get every list filled over the weekend with good quality endoscopists. So the transition to DMC meant that we were able to get 3 rooms working every Saturday and Sunday with good quality endoscopists offering a high standard of care.

I work for DMC at the weekend and I was able to witness how things were before and how they are after. I can point out that we are offering improved levels of endoscopy competence and we are better able to meet the waiting list demands which were not able to be met previously.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``The DMC team is a nice family``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




We’ve been working together for a few years now and we all get on really well. There’s the odd social event and we enjoy working with each other. We have fun, in addition to working hard.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``We work to very high standards at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




As an insourcing company, I’ve worked for others and it’s much more enjoyable to work with DMC. We are committed to high quality endoscopists, nurses and coordinators. That’s one of the key strengths of DMC. There are no weaknesses in the chain with DMC.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’m really proud of our waiting list work”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




We have done really well to significantly reduce our waiting lists despite the COVID pandemic and have delivered high quality care. We have diagnosed countless numbers of patients with serious gastrointestinal conditions who have gone on to have successful treatment.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“What I like most about DMC is the ability to work in a high-quality team where we all continue to learn from each other.”

" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row][vc_column][vc_message message_box_color="grey"]Interested in knowing more about our insourcing service? Please email endoscopy@dmchealthcare.co.uk. 

If you're considering a career with us, reach out to recruitment@dmchealthcare.co.uk[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_separator color="white"][/vc_column][/vc_row]

### News | DMC Healthcare helps reduce radiology reporting backlogs in North Cumbria

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DMC Healthcare, a leading independent provider of radiology reporting, primary care, dermatology and endoscopy services, has been supporting North Cumbria Integrated Care NHS Foundation Trust to tackle backlogs in radiology reporting services. The reporting backlog of CT/MRI cases grew to a peak of 2800 but is now down to 600.
North Cumbria Integrated Care (NCIC) NHS Foundation Trust provides health services to a population of half a million people with a shared vision to provide safe, high, quality care for our patients every time. The Trust awarded the Radiology Reporting contract to DMC Healthcare in 2022, due to their previous work in the area and their high level of quality. Work includes reporting 350 routine examinations per week and a greater number of exams that reside in a backlog for reporting. In addition, DMC carry out independent audits of radiologists to provide reassurance of the level of reporting throughout the Trust.

Gemma Richardson, Lead Radiographer, North Cumbria Integrated Care NHS Foundation Trust added “Like many other Trusts we experienced a backlog in reporting due to increasing demands and DMC Radiology Reporting has supported the Trust in reducing the backlog and getting it back down to manageable levels. They have been helpful and understanding and met the CT and MRI needs of the department and we are continuing to work with them.”

DMC Radiology Reporting was founded by leading practitioners who sought to bring to market the service they themselves would commission. Subspecialist, clinically-led, UK-registered radiologists using the best reporting technology available are supported by a responsive operations team.

Professor Sujal Desal, Consultant Radiologist at DMC Healthcare added “Having previously worked in the region, we are thrilled to have been asked to come back and support the Trust tackle their waiting lists and provide a quality service. We are looking forward to bringing efficiency, great patient outcomes and high quality care to the North Cumbria health system, and are fully focused on our commitment to vigorous clinical governance.”

DMC’s “get it right first time” approach, saves time and money and they have enviably low discrepancy rates (below 1%), as verified by independent auditors. Their consistent and recognisable reporting house style and team of active consultant radiologists working in the NHS, enables seamless patient care.
In addition, DMC is uniquely placed to support NHS targeted lung health checks, with a national subject matter lead and bespoke technology, meeting the demand for high quality, accurate reporting services across the UK.
Learn more about DMC Healthcare’s Radiology Reporting services here
About DMC Healthcare
Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare works with 30+ NHS organisations and other partners, treating up to 100,000 patients each year. DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, a leading partner for radiology reporting, insourced routine endoscopy services and MSK community services. With waiting list pressures, workforce shortages and unprecedented demand, DMC Healthcare is focused on solving capacity deficits with a firm eye on quality and robust clinical governance.
 

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### People Story | Mohsan Javed  | Radiology Operations Manager

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Mohsan Javed, Operations Manager, Radiology Reporting division tells us about why he loves his job at DMC and how he is learning new things every day." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I always strive to provide clear direction and support to my team and make sure I listen to their feedback”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




After completing my education, I focused to secure a job quite quickly and I wanted to use my skills to branch into the world whilst also learning new skills.

One of my first jobs was in retail, which enabled me to understand the customer service environment. I was soon promoted to a supervisory role where not only did I feel grateful for the opportunity, but I also felt a great deal of responsibility to support and train my team to ensure our site was a success. I then moved to work within telecommunications and worked my way up to a managerial role. I really enjoyed the sales aspect and that feeling of accomplishment when I was able to fulfil a customer’s expectations.




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After around 4 years of working in retail, I was ready for my next challenge. I always had a passion for helping people and I first entered the healthcare sector as an admin lead. I felt my previous roles had generated a great set of transferrable skills which could be put to good use in a role supporting patients. My day-to-day role consisted of overseeing the bookings team and managing referrals. I account managed our clinicians and oversaw patient appointments.




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In order to further my career, I decided to move onto a new challenge within the area specific to radiology. I worked at a private diagnostics centre in North London. It was a really interesting experience as I supported the development of the organisation as they transitioned through a period of brand change.

I worked as part of a specialist department who provided MRI scans for claustrophobic patients. I was given the opportunity to progress in my career and achieved a managerial post. Whilst moving to healthcare was a challenge initially, I began to understand a lot of the medical terminology and with time became more confident.




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I was always keen to help people and wanted to make a positive change to patient pathways. I felt like I’d achieved a lot in my previous role but was ready for my next challenge and I joined DMC Healthcare in January 2021. I was attracted by DMC’s values, growth, and job opportunities.




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When I understood what the job entailed, I instantly got to grips with what was needed. Coming in as a senior operations lead with a background within radiology was a perfect next role for me.




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I like a challenge. I have frequent meetings with our clients to ensure we meet turnaround times against agreed SLAs for patient volumes to be reported. I’m driven to make sure everything gets completed promptly and correctly. The aim is to always ensure the needs of the client are met.




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I really enjoyed taking part in the charity walk as I got to meet a lot of our staff members across the whole of the company. It was a fun day for an amazing cause!




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I enjoy working from home and have the flexibility to attend head office for meetings. My role enables a great work-life balance and in turn I feel I am more productive. The radiology team is great, everyone really gets on. I couldn’t have asked for a better team.




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I’d like to utilise what I’ve gained working in the department and past experiences and use it as a stepping stone to further my career.




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If you work for DMC or are someone who’s looking for a new career, I’d really recommend DMC. Any department will make sure you are looked after.




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It’s an interesting place to work and I’m still learning. I’m much more familiar with the medical terminologies now. It makes liaison with doctors so much easier when you are relaying information on, and you also learn. But at the end of the day, you are avoiding any delays to patient care. 




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### People Story | Dr Rory Kidd | GP with Extended Role (GPwER)

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Dr Rory Kidd, GP with special interest in Dermatology, DMC Healthcare, talks about his 24 year long career as a GP and how working at DMC has expanded his dermatology knowledge and helped him have a more satisfying week at work." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC has been very supportive and offered superb flexibility``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I always knew I wanted to be a doctor”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I liked science and microbiology at school and it went from there. I was an undergraduate in London at Guys and St Thomas’s Hospital and I carried out GP training in Lancaster Royal Infirmary. I started working as a GP in 1998, later moving to Southport and Ormskirk hospitals.




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When I was training as a GP, I applied for a clinical assistant post in dermatology at Rochdale Infirmary. I gained a post graduate diploma in this subject from the University of Wales Medical School in 2002.




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I am particularly interested in the diagnosis of skin cancer and it’s something I’ve managed to pursue, carrying out minor surgical procedures. I currently work three days per week in an NHS practice.




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On the strength of our previous working relationship, a doctor who already works for DMC encouraged me to apply. Here I provide dermatology appointments and minor surgical procedures in the community, initially in Southport and then Sefton. It’s a speciality and transferrable skill I have taken back to my GP role and it’s allowed me to be a better GP. I have a special interest in dermoscopy which you can use in general practice to help with diagnosis and correct referral pathways.




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Currently I work in the dermatology centre in Warrington, one session per week. There is a big backlog of patients waiting for treatment and a huge number of follow up patients.




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The fact DMC has allowed me to be flexible with my working arrangements is a tremendous plus. They have allowed me to do extra sessions when I have the time and have been really supportive, sorting out any problems, such as IT.




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They’ve allowed me to fit my dermatology interest in with my GP role. If I’d have worked in the hospital, that wouldn’t have been possible.

Working in a dermatology centre has allowed me to expand my range of skills and experience. We’ve identified some serious skin problems and people’s lives have been helped through my work in DMC.




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There are good opportunities at DMC and it’s a rewarding job.




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I’ve learnt a lot from DMC and it’s helped me have a more satisfying week at work. The problem with being a GP is the work is relentless and it wears you down. DMC has allowed me to develop myself.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``DMC is a very supportive organisation. They have allowed me to be flexible with my working arrangements and do extra sessions when I have the time. Working at Bridgewater has allowed me to look at the full range of dermatology patients enabling me to expand my range of experience.”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_single_image image="13576" img_size="full"][/vc_column][/vc_row]

### Blog | Thoracic Imaging Masterclass was a great success

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Thoracic Imaging Masterclass a great success. 100% rated the course as excellent or good
DMC Radiology Reporting were really pleased to welcome so many people to the Cavendish Conference Centre at the end of February for the Thoracic Imaging Masterclass, run in conjunction with Royal College of Radiologists & Royal Brompton Hospital.
Our co-founders Professor Simon Padley and Professor Sujal Desai have been involved in education for over three decades and have commented that it was one of the best conferences they have had the privilege to lead.
With short relevant presentations concentrating on the key priorities and content informed by feedback from multiple previous events, the event covered many topics from airways and vasculature to interstitial lung diseases.
Feedback from the Thoracic Imaging masterclass

96% felt the course objectives were completely or substantially met
94% of respondents rated our speakers either 4 or 5 out of 5
Half of respondents agreed that they felt the knowledge and skills gained from this event would change their practice.
96% of respondents participated in the interactive voting sessions
97% felt that the sessions enhanced their learning

Delegate quotes 
The overwhelming majority of respondents expressed positive comments on all speakers. Specific comments highlighted how the speakers were brilliant and engaging and catered for the varied career stages that were in attendance. Comments included:

“Punchy talks with succinct, good examples”
“I thoroughly enjoyed both days”
“Amazing Dr Sujal Desai and his way of engaging the audience!”
 

We are always on the look out for experienced radiologists. DMC delivers fast, accurate radiology reporting with innovation and efficiency, providing reassurance to the health Trusts with a rigorous commitment to clinical governance.
Compared to other teleradiology companies, we are small, nimble and able to adapt our relationship with radiologists to suit work life balance. Our ops team won’t pressurise you with work you can’t fit in, and we can communicate by whatever method you are most happy with. We are still growing so we have a more personal relationship with all our radiologists.

If you would like to find out more about working at DMC, please get in touch with recruitment@dmchealthcare.co.uk.
Read about Dr Katherine Miszkiel, Consultant Neuroradiologist, who tells us about her diverse career, what she likes about working with DMC Radiology Reporting and how she found it an interesting and exciting opportunity that she wanted to be part of.
See our previous blog - With activity numbers ramping up in our radiology departments, Professor Simon Padley, Clinical Director DMC Radiology Reporting, reflects on where we have come from and where we are going.

 
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### People Story | Brenda Riley | Dermatology Healthcare Assistant

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Brenda Riley, Healthcare Assistant (HCA), Dermatology joined DMC in August 2022 and tells us all about what she loves about her role and how it fits within her lifestyle." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’ve always had a passion for caring for others”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




Growing up in the Caribbean Island of Dominica, from a tender age I’ve always wanted to be a nurse. I’ve always loved caring for others. Even at school, I would look after those who are smaller than me. The opportunity to go into nursing didn’t materialise and therefore I had a broad range of jobs including secretarial, working in a computer company, petrol station assistant, care worker and my final job was in a supermarket deli decorating cakes.




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Because my dad was British, I was able to come over to England and I came here in 2007. I knew I didn’t want to go back to the job I was doing previously, and I had to opportunity to do an access course in nursing and midwifery which I commenced but wasn’t able to complete, for a number of reasons. I applied for a HCA role in an NHS hospital. I excelled at the interview and in numeracy and literacy and was so happy to be selected for the job in October 2008 despite strong competition.

On the first day of work it was a very hard shift, we were short staffed and I was new in the role. They told me to just follow them and watch what they were doing and eventually I got to know everything and went on study days.




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Over the years, I’ve been a HCA in many different departments, including the dementia team and have learnt so much. I can tell a lot of things about patients.

Having never had the opportunity to be a RCN, despite many colleagues telling me I would make a great nurse and because I’m nearly 57, I’ve lost the zeal to do it. So I opted for early retirement last year and my last day was 31 Jan 2022. In May 2022, I started back at the hospital part time. A doctor who was a family friend told me about DMC Healthcare and the HCA dermatology role and I thought it sounded really interesting so I started working with DMC part time in August 2022.




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I didn’t have dermatology experience previously but my colleague is a very good teacher and every day you learn something different. Compared to the hospital which is more complex and you are under constant pressure, this role is all about chaperoning the patient through their treatment and supporting the doctor. This includes helping with minor surgeries. I was quite amazed as I’d heard of biopsies before but never realised they were so simple.




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With my experience, if I’m with a doctor and he’s doing a minor op, I would be able to tell if the patient is becoming unwell and I know what needs to be done.




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The communication is very good and the team is very helpful. We all help each other and that speaks volumes for having a very good team. You can share your ideas as well.




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It works well as I do two 12 hour days with the hospital and two shorter days with DMC. They are able to fit around my schedule, as I also help to look after my granddaughter so it fits around my family life as well.

The other day, because of my experience with dementia, we had a patient with advanced dementia so I was able to try various techniques to get her settled. I know how to engage with a whole different range of patients, and I make sure I’m always being compassionate.




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You need to be able to communicate, have computer skills and also everything done here requires privacy, dignity and patient confidentiality. If you have those qualities and skills, and willing to work as a team, you’ll love it here.

You need to have respect not only for the patient but for your colleagues and anyone you come into contact with. I would advise anyone to work at DMC as you may find it’s not as stressful as other roles, but you are making a real difference to people’s lives. You have to pay attention to everything that’s going around you, always be kind and considerate and engage the patient in conversation.




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I’m learning a lot, it’s a new experience and I’m working with a new team of workers but I feel very confident and very happy to be working here. I also like going to the different areas around Barking, Havering and Redbridge which makes it so interesting.

Outside of work, I love cooking, singing, dancing and socialising.




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### People Story | Beverly Blissett | Endoscopy Staff Nurse

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Beverly Blissett, Endoscopy Staff Nurse at DMC Healthcare, tells us about carrying out her nursing degree in her 30s and how she is constantly learning and feels thoroughly supported at DMC." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``There is always something new for you to learn with endoscopy``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I have always been a very caring person”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




From a young age, I’ve always wanted to be a nurse. Whenever my younger siblings had an accident, I’d be the one who would help them and get a cloth if they were bleeding. I was born in Jamaica and came to the UK in 1992 when I was 28.




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I took on various jobs, working in a factory and then a nursing home for 6 months. I applied to Whipps Cross and decided to go to college to carry out an access to nursing course and went on to study nursing full time at Southbank University in my 30s. My husband supported me and our two children and whilst challenging, I never gave up.




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I was lucky that on my last university placement at Whipps Cross Hospital's endoscopy department, my matron liked me so much, she insisted I come back to work there. So I applied and immediately fitted in. After 6 months I was made a senior staff nurse and in less than a year I was made a sister.




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I like to meet people and I love new challenges. There is always something new for you to learn with endoscopy. I like talking with patients and you get ideas from the relatives as well.




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I always try to make sure that when I speak, the patients understood what I’m saying and I, in turn, understand what the patient is saying. In nursing sometimes you have to compromise and the patient is always right. It is hard so you need to make sure you explain and let them put their point across to you. I always give them my number and tell them that if they are not happy, to give me a call. That way we hardly ever get any complaints.




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I always get on with all the coordinators and I find DMC very open. They will make sure we are aware of any courses and they make sure we always have something to eat and have our breaks, making sure you are ok.




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I work with DMC on the weekend and during the week work at Whipps Cross Hospital. I’m able to get a lot of good ideas from DMC and the doctors are very caring. It’s a very lovely company. They are very accommodating, and support whatever you need development wise. Next week I’m attending a course on endo-surgical insight into colorectal and oesophageal submucosal space.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I could not have chosen a better organisation to work for. They are friendly, informative and a great bunch of people``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row]

### People Story | Dr Katherine Miszkiel  | Consultant Neuroradiologist

[vc_row top_margin="page-margin-top"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_custom_heading text="View Katherine's story here" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_btn title="Download" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2023%2F03%2FDMC_Staff_Stories_Katherine-Miszkiel.pdf"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Dr Katherine Miszkiel, Consultant Neuroradiologist tells us about her diverse career, what she likes about working with DMC Radiology Reporting and how she found it an interesting and exciting opportunity that she wanted to be part of." font_container="tag:h2|text_align:left|color:%23000000" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The variety of work keeps you on your toes and DMC is so flexible and supportive.”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I was always good at sciences at school”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I don’t come from a medical family. My parents, who were Polish immigrants, advised me to pursue a profession with a good career path, so I did my required A Levels and trained at the Southampton University Medical School from 1983-1988 and qualified with a Bachelor of Medicine with Distinction in Clinical Medicine.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I am proud to have received Awards for my work”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I was awarded the Altounyan and Millard Prize and the Edith and Herbert Newitt Medical Prize. Working with the respiratory team in the 4th year, I carried out a research project which resulted in the manufacturers of asthma inhalers having to reconfigure the composition as the preservative used caused paradoxical bronchoconstriction; I presented the results at the British Thoracic Society meeting in Edinburgh in 1987.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My passion is carrying out procedures”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I started my post grad career in London, with a 2 year SHO medical rotation which included 6 months at Guys Hospital doing neurology, which I found fascinating. What I really liked was carrying out procedures such as lumbar punctures.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The radiologists at Guys were always really happy and enjoyed their work”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I noticed how happy and chatty the radiologists were, compared to other medical specialties. It was this environment that inspired me to pursue radiology.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I joined the specialist register for Clinical Radiology in 1998”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I started at UCLH NHS Trust in 1998 as a Consultant Neuroradiologist at the National Hospital for Neurology & Neurosurgery (NHNN) and at Moorfields Eye Hospital in 2000.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I have published over 80 research papers”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’m regularly invited to speak at meetings in the UK and lecture annually on MSc programmes at Moorfields and NHNN.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I have worked with DMC Healthcare since 2014”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’ve known the DMC Clinical leads for a long time having worked with them previously. We get on very well and I was asked if I’d like to join the DMC reporting team. It sounded like an interesting and exciting opportunity that I wanted to be part of.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I took it on as additional work – it’s so flexible”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I let them know my evening or weekend capacity and they send over a list of scans to report. I work 4 full days in my NHS job, in other institutions and am also the Training Programme Director for the Pan-London neurology training scheme; therefore, I started off doing a few hours reporting in the evenings, twice a week.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’ve never had a negative experience at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My role has evolved into auditing the accuracy and quality of neuroradiological reports ”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]As the needs of the company evolved and more radiologists were joining, they needed someone to audit a proportion of their scans. This is vital work to make sure DMC is maintaining very high quality, accurate reports and thus patient safety. As a very senior neuroradiologist it was an appropriate role for me to take on.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="There are many benefits working at DMC:" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]

 	Easy communication - There is a very good robust way of communicating unexpected findings and you know things will be actioned.
 	Great variety of work - Sometimes work in the private sector may not be “so exciting” but because you are providing outsourcing for NHS Trusts, there will always be a wide variety of pathology.
 	Flexible, tailored workload - They tailor the workload they assign to you and are very understanding of your availability and commitments.
 	Excellent IT support - They set me up with the equipment at home and I always get a prompt response to any queries.
 	Prompt payment - I’ve never had to chase.
 	Governance - The governance mechanisms are set up very well.

[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``Competitive rates``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]DMC’s rates are certainly higher than a lot of other companies I’m aware of. They are not always complex cases, so you can get through a reasonable amount of work which enables you to build up your fees. The clinical directors regularly review those fees to make sure they are fair.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I’m approaching retirement at 60 but I don’t intend to give up``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]In time I will think about scaling back certain aspects of my job. With technology changing and AI taking a much bigger role, you must also let the new generation play a bigger role in the development of the speciality.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I would advise juniors to build up their portfolio of private work``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]That may mean working for different companies or institutions. It’s easier to build it up and scale it back in later years if your circumstances change.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``For retirees my advice is to consider DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]It’s something that may prove very useful as you get older. You don’t have to completely give up your clinical work and can carry on being busy and using your skills. We need skilled specialists in outsourcing companies to provide high quality work.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I’ve really enjoyed working with DMC``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’ve been able to feedback very freely to the Clinical Directors who really do care about the direction of the company and making it good for staff and good for patients. It’s not all about the dollar bills. They have established a really good reputation and know what’s required to make it a success because they are busy working radiologists in the NHS and academia.[/vc_column_text][/vc_column][/vc_row]

### Blog | DMC Radiology Reporting on Teleradiology and the NHS

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With activity numbers ramping up in our radiology departments, Professor Simon Padley, Clinical Director DMC Radiology Reporting, reflects on where we have come from and where we are going.
A workforce challenge like no other…!
The current challenges in the NHS are unprecedented with ever-rising demand and a workforce struggling to keep pace. Staff shortages in many areas are nowhere more acute than in radiology: it is a sad fact that the UK lags significantly behind most of mainland Europe with only 8.5 radiologists per 100,000 population, compared to a European average of 13, based on latest estimates. The following Royal College of Radiologists’ (RCR) census data also make for grim reading:

~2000 full-time consultant clinical radiologist posts unfilled across the UK
Consultant radiologist workforce is short-staffed by one third; 39% workforce shortfall forecast by 2026 (equating to 3166 full time radiologists)
Delays in the reporting of radiology examinations results in long waits for patients and risks of delayed diagnosis
1 in 3 consultant radiologists experienced work-related stress

The RCR is right to be concerned and the problem is compounded by a trend for experienced consultants being nudged to retire at the earliest opportunity, not least because of current punitive pension tax policies.
Thinking outside the box & fostering new ways of working.

It is a fact that teleradiology companies are now part of the NHS landscape; a majority of NHS Trusts now rely heavily on outsourced teleradiology reporting to cope with demand caused not only by the chronic shortage of radiologists but also backlogs exacerbated by the COVID-19 pandemic. The shift to ‘working from home’, so common during the pandemic, has serendipitously impacted on teleradiology practice — radiologists working for teleradiology companies overwhelmingly do so in their own time and generally from home. Increasing technological sophistication — for instance, the availability of cloud-based PACS — has further helped the teleradiology sector to evolve.
I know that the teleradiology community helps to address this capacity shortfall; at DMC Radiology Reporting, we are proud of our ethos of working with GMC-registered/FRCR-radiologists with sub-specialty interests.

“There has never been a time when departments need teleradiology more than they do today.”  

Post Covid working practices have changed. With the continued use of virtual consultations at my Trust, we have seen a significant fall in plain radiographs, once part of the routine of coming to clinic. Paradoxically there has been a simultaneous significant (~20%) rise in the number of requests for CT examinations, showing that there has been no decline in the demand complex cross sectional imaging.
Looking further afield. 
As with other teleradiology companies, the staffing crisis has pushed us at DMC Radiology Reporting to engage actively with independently-verified international partners.
Progress has been made by the College in discussions with the Department of Health, leading to a welcome shift in perceptions about overseas colleagues. I am convinced there will be an important contribution to the UK radiology reporting workload by FRCR accredited radiologists working from home in other countries. These individuals, who have often worked and trained alongside us in our departments, will be held to the same licensing and professional qualification standards as UK-based radiologists in substantive NHS consultant posts. This paradigm shift has already started, with nighttime teleradiology cover being provided from the other side of the globe by radiologists working under much more suitable conditions than the middle of the night interpretations many of us have traditionally provided.
The 2nd Royal College of Radiologists-Royal Brompton Hospital, ‘Masterclass in Thoracic Imaging’ 23-24 February 2023
All of the above highlights the ever-evolving need for good quality teaching. DMC Radiology Reporting Ltd are proud sponsors of the 2nd RCR-RBH Masterclass in Thoracic Imaging. This RBH thoracic imaging course has been running in a variety of forms for more than two decades. Discussions are already underway with our new international reporting partners for extension of this teaching to an overseas training academy. This reflects the direction of travel with RCR examination centres already operational in other countries including India, Singapore and Hong Kong
The RCR-RBH course has been incredibly popular. This underlines our appetite, as a professional body, to return to Face-to-Face meetings. Thank you for joining us in February 2023. We look forward to seeing you in the near future!
 



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### Event | DMC sponsor the RCR Thoracic Imaging Masterclass

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Thursday 23 and Friday 24 February 2023Cavendish Conference Centre, 22 Duchess Mews, London, W1G 9DT
Join us here at the second in the successful Royal College of Radiologists-Royal Brompton Hospital Masterclass Series in Thoracic Imaging. 

DMC Radiology Reporting Clinical Directors and course organisers - Professors Sujal Desai and Simon Padley - are senior cardiac and thoracic radiologists with a career-long history of service delivery, education and training.
This two-day course is intended for radiologists at all levels of seniority and the topics covered are designed to be of value not only to junior radiologists but also to more senior radiologists wishing to refresh knowledge of aspects of thoracic imaging.
Why attend?

This course is designed to hold the attention of the delegate, with short relevant presentations concentrating on the key elements, with content informed by feedback from multiple previous events.
This course is designed to bring delegates right up-to-date with the current issues in a range of important areas for chest imaging.
This course has something for everyone be it consultants who need a refresher and junior radiologists at an earlier stage in their careers

Feedback from the last Thoracic Imaging masterclass

86% of delegates felt they achieved their learning objectives for this event
94% of respondents participated in interactive voting and found that it enhanced their learning experience.
A number of respondents said that after attending this event their confidence in reporting will have improved.

Sign up to the event here
Join our team of Radiologists:

Excellent work life balance
Incentives for high volume reporters
Efficient processes
Workload matched to your skill set
Outstanding clinical leadership


 
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Join our radiology reporting team – recruitment@dmchealthcare.co.uk 
DMC Healthcare is a leading, national provider working in partnership with NHS Trusts. 
We deliver:– fast, accurate radiology reporting– innovation and efficiency– rigorous clinical governance
Find out more  |  Get in touch  |  Read our blog
 
If you attended our event and didn’t manage to fill in our feedback form, please fill in here


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### Blog | RCR Thoracic Image Masterclass | DMC Radiology Reporting co-directors, Professor Sujal Desai and Professor Simon Padley, describe the upcoming 2nd Masterclass in Thoracic Imaging

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Co-directors of DMC Radiology Reporting talk about the challenges in thoracic imaging and why you should attend the next Thoracic Imaging Masterclass. 
Working in partnership with NHS Trusts, DMC Radiology Reporting delivers fast, accurate radiology reporting with innovation and efficiency, providing reassurance to the health Trusts with a rigorous commitment to clinical governance which sets the company apart.The clinical directors of DMC Radiology Reporting are career-long cardiac and thoracic radiologists with a long history of service delivery, education and training, mainly based at the Royal Brompton Hospital. In addition to organising courses, Professors Desai and Padley have a national and international reputation having been invited speakers and faculty members at numerous radiological and non-radiological meetings, with consistently high feedback.


Professor Simon Padley explains: “We have been involved in education for over 3 decades. There are lots of courses out there. Some are good, some are really good. In this day and age, the organisers know only too well that it is very easy to sit in the audience and deal with your emails rather than follow the lecturer on the podium.

So this course is designed to hold the attention of the delegate, with short relevant presentations concentrating on the elements that are really important, with content informed by feedback from multiple previous events.
Face-to-face courses have key benefits, as well as short comings. We think most of us have missed social networking and the cross pollination that occurs face-to-face. We are certainly looking forward to returning to this tried and tested successful format!”



Professor Sujal Desai continues: “Most of us who undertake general radiology spend a fair amount of time interpreting chest x-rays and chest CT studies, either in isolation or part as of multidisciplinary
 working. We will need to understand the current issues in chest imaging, be it lung cancer, nodules, thromboembolic disease or interstitial lung disease. This course is designed to cover all of the hot topics and bring delegates right up-to-date. We feel this course has something for everyone be it consultants who need a ‘refresher’ and junior radiologists at an earlier stage in their careers’

This is the second in the Royal College of Radiologists-Royal Brompton Hospital Masterclass Series in Thoracic Imaging with an exceptional faculty covering important and state-of-the art topics in thoracic imaging.
Feedback from the last Thoracic Imaging masterclass

86% of delegates felt they achieved their learning objectives for this event
94% of respondents participated in interactive voting and found that it enhanced their learning experience.
A number of respondents said that after attending this event their confidence in reporting will have improved.

Delegate quotes 

I have significantly increased my knowledge and confidence when reporting HRCT
I got a good grounding in the concepts involved in chest CT
I had a thorough review of interstitial lung diseases which was my main objective. In addition to this all other topics were covered in a great detail.
I was able to understand the latest concepts about chest radiology
It was fantastic! Friendly and knowledgeable speakers
This course is excellent and has helped me understand the pathology of chest disease and how it is translated into imaging, how to determine the different patterns of disease and I learnt of new pathologies we do not encounter in DGH setting.

The delegates that attend this course should, at the end, feel fully up-to-date with the current issues and have also consolidated their knowledge in a range of important areas for chest imaging.
 

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Thoracic Imaging Masterclass: Thursday 23 and Friday 24 February 2023
Course Organisers Professor Sujal R Desai & Professor Simon Padley
Sign up here
This two-day course is the 2nd in the Royal College of Radiologists-Royal Brompton Hospital Masterclass Series in Thoracic Imaging. The course is intended for radiologists at all levels of seniority and the topics covered is designed to be of value not only to junior radiologists (preparing for the FRCR Part II examination) but also to more senior radiologists wishing to refresh knowledge of aspects of thoracic imaging.
The sessions will cover the fundamentals of thoracic anatomy, imaging techniques and the key radiological signs. There will be a systematic review of all major disease categories including lung cancer, interstitial lung diseases, pleural disorders, vascular disease and thoracic intervention. As in the first Masterclass, didactic lectures will be interspersed with interactive case-based teaching by experts in the field.


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### People Story | Dr Verena Caelius  | Consultant Dermatologist and Allergist

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Dr Verena Caelius, Consultant Dermatologist and Allergist at DMC Healthcare, tells us about her career to date and how much she enjoys the support from DMC, due to their approachability, flexibility and their brilliant patient care." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I'm proud that DMC enables me to work in a different country, in the profession I was trained in.``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I always wanted to be a doctor and was the first person in my family to go into medicine”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I carried out an internship in a hospital skin clinic in Northern Germany in preparation for medical school, attending the university at Regensburg, Bavaria and graduated in Medicine in Munich, Germany. Quite early on I developed a passion for research which led to my first job as a researcher in a dermatology lab at the renowned university hospital in Leipzig, Germany. This included 2 years of research in Toll like receptors (TLR) and 8 months of research on TLR signalling at BC Cancer Centre, Vancouver, Canada.

I returned to Germany and started my formal dermatology training at the renowned University Hospital in Erlangen, Bavaria in 2007. I was there for 7 years, being trained in all aspects of Dermatology, including minor surgery. I also had 2 children during that time. Following a rigorous oral exam, I qualified as a Specialist in Dermatology and Venereology in 2014 and an Allergologist in 2016 and started to work in the community more.




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You need a clinical eye and very often with skin conditions you can make an immediate diagnosis. Anyone, children and adults of all ages, can suffer from skin diseases. There are multiple conditions and in my role you can carry out surgery, be involved in very complex treatments like inflammatory skin diseases and a big part of it is oncology/skin cancer and melanoma patients.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I moved to London and joined DMC in Oct 2017”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




My husband is half British and we always had the plan of moving to London before my son started school. The move was quite straightforward. I obtained my license to practice in the UK and updated my Linked In profile - looking for opportunities in London - and DMC contacted me.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I was surprised how easy it was to find work”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




It seems there are not as many trained dermatologists in the UK. The biggest change was that there could be long delays if someone needs to be seen in secondary care or admitting to hospital. I currently cover the Barking, Havering and Redbridge areas, with clinics in Hornchurch, South Woodford and Ilford.  I also previously worked at Homerton Hospital in their allergy department.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I like many things about DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




 	Location – There is a large variety of clinic locations and you can pick the most convenient for you.
 	Well-equipped clinics - Internet access is really good which is a huge asset as it would lead to delays if I couldn’t get the computers running.
 	Excellent HCAs support – We all have a dedicated HCA (Healthcare assistant) who provides all the stock, injections, makes sure the cryotank is filled up, computers are up and running etc. They are in the room with you which is something I really appreciate. They are really hard working and go the extra mile to support me in my clinic and of course the patients.
 	Communication is superb - Patient queries can be handled without delay. There is good communications between admin teams and the clinicians.
 	Digital and IT systems – their systems are excellent, for example if a prescription is missing, I can easily do it from anywhere in the world, as they provide laptop. Or I can do it for a colleague. Everything is paperless unlike other places where you have to manually write one out. Here I just send it to the patient’s pharmacy and we don’t need a printer, saving time.
 	Digital dictation – this allows you to complete patient notes straight after the appointment and it substantially increases the quality of the letter which is sent to the GP and the patient as well.




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Having a dedicated HCA is a massive strength because they make sure the patient is here and bring them into the room, so they don’t get lost in the building. Also, they assist if blood results are missing, they can log in and retrieve them. They help with blood forms, book the next appointment for the patients if needed e.g. for injections or acne.




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Payment has been recently changed to sessional pay so you’re not likely to cram patients in and you can really focus on them.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC help me with my appraisal”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




In the process of the mandatory annual appraisal, DMC support me with providing clinical and colleague feedback, which has been a great help.




[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’m able to combine family life and work life”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




I have great flexibility, which is great for a busy family life. The clinics are planned in advance but if you need to make a short notice change e.g. a school issue or if my husband is travelling they are able to move a clinic from the morning to the afternoon for example.




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You very quickly adapt to the language and systems. I had no idea what to expect but I gave it a go and was confident I would find a way to continue with my work. Lucky for me everything fell into place.







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### People Story | Sarah Diamond | Dermatology Operations Manager

[vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="Sarah Diamond, Dermatology Operations Manager, tells us how she adapted perfectly to her role at DMC Healthcare, which connects her caring nature with her ardent planning qualities." font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``The job is perfect for me as it requires empathy and great organisation.``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I always wanted to be a nurse or midwife”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]




My mum was a matron in a nursing home, where I used to help out and sit with patients, so I’ve always wanted to go into the caring field. However, I opted to move into the world of work rather than university at 18 and carried out a NVQ 3 in business administration.




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I liaised closely with Welsh Councils and after 2 years I moved to a credit card. After a year I applied for a workforce planning secondment, a position I held for 10 years. This was the start of my planning carer, monitoring adherence, developing the capacity plan, analysing demand spikes to maintain the correct number of staff on the rota. I took redundancy after I had my two children.




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I then moved to a consulting, transformation and digital services business, initially on a short term contract in Chester which turned into an 8 year career. I worked in different contracts which continued my experience in resource and capacity planning, covering PPI contracts, pensions and medical records.




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I was recommended by a friend and commenced my career at DMC as a workforce analyst, looking at capacity plans in the dermatology team, helping structure the clinics. I’d look at historical data and the referrals coming in and build a workforce plan so that RTT and our targets were being met. As I was looking in depth into the operational side of thing - I love to delve in and know how everything works – I could identify areas where our admin processes could be more efficient.




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Living in North Wales, I didn’t have any experience of community services. Because I’d previously worked for a very large company with set structures and processes, I was pleasantly surprised by how DMC is very open to change and the leadership team listen and take your recommendations on board. It’s great not to have to go through a lot of hoops, as you have direct contact with the Board. 




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After 9 months, I was promoted to operations manager and now manage a growing team of around 45 administrators and HCAs. We meet up quarterly to complete workshops and training sessions and have monthly meetings with the senior leadership team to cover governance and operational agendas.




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They are a fantastic, resilient team who just want to do their very best for their patients and the family-oriented culture really helps. We get so many compliments about how empathic our teams are.




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We’ve had to adapt to a new way of working from home, with the support of the Board. I’ve got teenagers and it’s invaluable to know mum’s at home.




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The introduction of digital dictation, streamlining previously lengthy admin processes and reviewing the histology process has helped to reduce waiting times. Some skin conditions are very debilitating. The skin is everything that you see and if I can get patients seen quicker and treated, that for me is the win.




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I want to carry on in this role and I feel there is so much more I can do. We have streamlined a lot of processes and are getting the right people on board at every level. We’re learning from our mistakes, so we are extremely prepared when new contracts come on board.







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Coming from the planning world, none of us set out to be planners. Now I realise that within my friendship group, I organise our nights out and trips away. The senior team actively encouraged me to look at the operational side.










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I put my hands up and went for the secondments and roles that came along. I did consider going to university as a mature student but I didn’t want to take time away from my children. I know I can help people in this role. I know I can get patients into clinics and get them seen.













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There is a lot of work that goes into putting on dermatology clinics and getting the jigsaw to fit together but when it does and you know patients have been seen, it makes all the hard work worth it.













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### Blog | DMC Endoscopy | DMC explains the importance of experienced nurses to provide high quality endoscopy care

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In this blog, DMC Healthcare’s talented Lead Endoscopy Nurse Ed Obra, talks about the importance of investing in focused, dedicated, stable teams.

Endoscopy is a high priority core service, integral to the diagnosis and treatment of digestive cancers and other serious gut and nutritional disorders.
With significant waiting list pressures, endoscopy departments continue to have under capacity, coupled with endemic workforce gaps across clinical and admin/IT teams. DMC Healthcare has been providing NHS services since 1967 and our partners entrust us to deal with high risk patient groups.
I run the endoscopy department, ensuring the service is clinically safe, following the protocols set out by JAG[1] and BSG[2], in coordination with the local Trust. I’m also involved in recruitment, auditing and policy development.

Originally from the Philippines, I’ve made a name for myself in the insourcing world since moving to the UK in 2010. Joining DMC in June 2022, I soon recognised that DMC really looks after the welfare of everyone involved and the DMC leadership team have their heart in what we do - they really care.

Staffing remains a major concern for Trusts, whether that be insufficient numbers or the wrong skill mix of staff, which results in cancelled lists and increased patient anxiety.
My number one priority is to focus on providing a safe, high quality endoscopy service with people at the heart. I’ve been given the freedom to grow in my role as a service manager and I’m really pleased that all our nurses are now 100% compliant with their training.
This means we are helping the NHS do their procedures more rapidly after referral, cutting down patient anxiety and improving detections of cancer.

Nurses are so integral – an endoscopy service couldn’t run without the nurses – we are part of the team who looks after the patients and we have to be technically proficient to assist in endoscopy cases.
We’re proud to be supported by our clinical lead Dr John Devlin, Senior Consultant Gastroenterologist at Kings College Hospital, who is dedicated to quality, governance, education and continual improvement.
We deliver on average 12-14 points per list with enhanced clinical outcomes. Our end-to-end admin and clinical solution increases productivity through process refinement, enhanced bowel prep, reduced DNA rates and increased patient satisfaction.

To learn more about how DMC can support the NHS tackle growing demand and significant waiting list pressures with our highly responsive, consultant-led, insourced endoscopy services,  contact: endoscopy@dmchealthcare.co.uk

Read more about Ed here

 

[1] JAG (Joint Advisory Group on GI Endoscopy) accreditation means that patients can have increased confidence in their endoscopy service and be assured of the same quality of care no matter where their endoscopy takes place, provided it is JAG accredited.

[2] BSG - The British Society of Gastroenterology

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### People Story | Ed Obra | Endoscopy Lead Nurse/Service Manager

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When I was finishing school, I thought I could be a lawyer, teacher or accountant so applied for lots of universities and was accepted. I then realised there was such a big demand for nursing in the Philippines, so I carried out my Bachelor of Science in Nursing from 2002-2006.




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Not only has it enabled me financially to buy property but it has given me a passport to travel. Nursing is a transferrable skill. Wherever you
go there will always be a need for nurses. It is physically demanding and mentally straining but I love the camaraderie and the impact we can make on patient’s lives.

I was working in a hospital in the Philippines in a medical training ward for two years and a friend of mine suggested I apply to work in the UK as my sister was already working in the UK as a nurse




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My route to the UK was pretty straight forward. I did my English test and applied through the NMC (Nursing Medical Council) and a North West London Trust actually conducted interviews in the Philippines. I arrived in the UK in September 2010.




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I worked as a ward nurse and later a senior charge nurse for six years at St Marks Hospital, part of North West London Hospital Trust, the leading national and international referral centre for intestinal and colorectal disorders. The hospital is one of only 14 worldwide to be recognised as a centre of excellence by the World Organisation of Digestive Endoscopy. I was very proud to be nominated for an “excellent nurse” award and to be a manager at the age of 29.




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It was pretty challenging at first, working with a mix of different nationalities and endoscopy is difficult to learn, particularly as you are working for world renowned doctors who have very high expectations. This means you need to be world class as well. I managed a team of nurses and doctors in providing endoscopy services to NHS hospitals across the UK to help achieve waiting time targets.




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In September 2019 myself and my partner moved to Australia but it didn’t work out well for various reasons including a serious bush fire and of course Covid. So we decided to return to the UK in October 2021. I was working as an endoscopy nurse in Australia where the dynamics are different, most of the work being embedded within the theatre.




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On return to the UK, I ran a team in Sheffield Teaching Hospital for 6 months and then we decided to move back to London. I contacted the manager at Whipps Cross University Hospital and she offered me the post.




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The working environment at Whipps Cross is very different. It’s not an endoscopy factory. There is harmony and it feels like you are working with family members in the department. My role entails running the department and ensuring it is clinically safe, following the protocols set out by JAG and BSG, in coordination with the local Trust. I’m also involved in recruitment, auditing and policies.




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They are hands on and it feels like a family approach, really looking after the welfare of everyone involved, from the patients to the staff. They have their heart in it and they really care. They are very keen on holding events to meet the nurses and doctors - not all Directors would do that.




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It’s a nice working environment and they have given me the freedom to grow in my role as a service manager. My most recent achievement is making sure the nurses are 100% compliant with their training.







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I’m pro quality and am excited to be able to excel at providing a safe, high quality service. I am enjoying my job and have found the perfect work-life balance with one day in the office, two days clinical, and one day working from home.










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It takes time and whatever training you receive, make sure you take it seriously as it helps you to become a better person both personally and professionally. It opens up a lot of opportunities.

In my spare time I like walking my two French Bulldogs, watching Netflix and am looking forward to visiting my family in the Philippines in the new year.













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### Blog | Increasing Capacity Framework (ICF) | DMC Healthcare successfully appointed

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DMC’s expertise in solving capacity deficits, delivering high quality services and robust clinical governance is recognised through ICF award.


DMC Healthcare, a leading independent provider of dermatology, radiology reporting, endoscopy and community services, has successfully been appointed to the Increasing Capacity Framework (ICF) commencing 1st August 2022.

The ICF has been established by NHS England, to support commissioners and Trusts with a quick and easy route to contract with the independent sector for elective care services on a set of standard terms and conditions.


“With waiting list pressures, workforce shortages and unprecedented demand, DMC Healthcare is excited to be part of the framework, which ensures that the buying process is fully compliant with procurement legislation. It also demonstrates that we have been successfully assessed for our financial stability, track record, governance, experience and professional ability.”
 Dr Ravi Gupta, Group Medical Director, DMC Healthcare


DMC Healthcare will provide several services through the framework including consultant-led dermatology and radiology reporting.

Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare works with 30+ NHS organisations and other partners, treating up to 100,000 patients each year. DMC provides a managed service for Trusts which means that our clinicians work with us regularly and know the standards that we work to.
For more information about the framework, please visit increasingcapacityframework@nhs.net
 

About DMC Healthcare

DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, a leading partner for radiology reporting, in-sourced routine endoscopy services and MSK community services.

With a deep heritage in the NHS since 1967, DMC Healthcare brings innovation, efficiency and great patient outcomes to the local health system. Its commitment to vigorous clinical governance and safety sets it apart, making it a trusted and experienced partner.

A strong provider in the NHS ecosystem, DMC delivers healthier outcomes by always putting the patient first. Our experienced clinical and operational teams are available to add capacity and help tackle waiting lists.
 
 
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### Blog | DMC Radiology Reporting | ‘The Right Study by the Right Radiologist at the Right Time’

Meeting turnaround times safely and efficiently is a key priority for our clients as they strive to reduce reporting backlogs. This blog explores how DMC Radiology Reporting are meeting these challenges.





Tanya Singh, Head of Radiology Operations and Business Development at DMC Radiology Reporting, is passionate about ensuring the highest quality of reporting. She explains



“Our customers in the NHS and independent diagnostic centres have very specific needs. We work hard to ensure that our reports are in line with agreed standard templates and that the clinical question, stated in the referral information, is answered first time. This maximises efficiency for both us and our customers, but it can only be done by having the right radiologist reporting the right study at the right time” Tanya Singh - Head of Radiology Operations and Business Development 





In 2013, Professor Simon Padley, Professor Sujal Desai, Dr Ravi Gupta and Anil Gupta co-founded DMC Radiology Reporting. The company has been growing ever since, focussing on a sub-speciality, high-quality outsourced reporting model.



It is a fact that radiology departments across the NHS are at breaking point. According to the Royal College of Radiologists Census, the consultant radiologist workforce is short-staffed by ~30% of the required number of posts. More worrying is the 39% workforce shortfall forecast by 2026, equating to 3166 full time radiologists. Delays in the reporting of radiology examinations results in long waits for patients, not to mention the risks of delayed diagnosis. Not surprisingly there are knock-on effects on radiologists across the board: indeed, the data suggest that 1 in 3 consultant radiologists experienced work-related stress.



Tanya continues




“DMC Healthcare has recently recruited 15 radiologists. We are continuing to recruit more radiology team members, to increase capacity and meet the requirements of our clients. We have also grown our administration team to bolster our internal resources to better deliver our services. 



Our teams work closely and benefit from a family-oriented ethos which encourages openness, better working relationships and a supportive environment.



We are heavily investing in the right technologies, keeping a close watch on emerging AI tools, and constantly seeking the right partners and the resources to take DMC Radiology Reporting to its next level of development.”




Find out more about working with DMC Radiology Reporting by contacting Tanya Singh, Head of Radiology Business and Operations, tanya.singh@dmc.local

### People Story | Adrienne Christie | Dermatology Team Leader for Service Coordinators and Call Administrators

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Throughout school and sixth form I worked at a café. When I finished sixth form, I ended up running the café single handed for the next two years. It was in the park on the Isle of Sheppey and in the summer, it was very busy and a big responsibility, for instance making sure we had enough stock and staff, dealing with the payroll etc.
I then moved on to do a one-year Apprenticeship in Business Administration for a mental health IAPT service with an independent healthcare provider. They were very supportive, and I had coursework to do. I was their first apprentice in that service and a tutor came in once a month. It was great to be able to use my hands-on experience in my job role and use it as examples and evidence of my work.
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After two years, I was sadly made redundant as Covid meant that the admin team moved up north. 
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I saw an advert for Team Leader for the service coordinators and call administrators and thought it sounded similar to my current role. I was reasonably new to managing a team and was enjoying this and wanted to continue to progress my career. The job was local to me and I thought I’d give it a go. 
I was successful in the interview and I soon realised that it may be a little harder to motivate the team. I’m a positive person and whilst it was difficult at the beginning, everyone is lovely and a pleasure to work with and all the service and call administrators work to the best of their ability and as a team. 
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I support our service admin and call administrators, run appraisals, one to ones, probations and hire new staff. There are currently 18 members of my team and I make sure rotas are finished, carry out call audits, ensuring tasks are completed. I support with the complaints process and help my team when we are short staffed. 
We are still happy working from home, everyone seems to be working well and productivity is high. 
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For example, the other week we had a last-minute dermatology clinic put on and we struggled to support it with some people being on leave. We made sure the documents were uploaded and patient clinics were full and pulled out all the stops to support each other to run a successful last-minute clinic. 
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I’m self-motivated with how I plan my day. I get up, go to the gym at 7.30am, I get home at 8.30am and I’m ready to start work at 9am. I enjoy what I do. 
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It’s great to have flexible working, for example if I need to go to an appointment I can start early or finish later.
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I would like to progress but it’s knowing what I want to go into. I’ve only been managing admin teams for a couple of years, and I know there are opportunities to further my career with DMC. 
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My team within DMC Healthcare is great because we support each other. My manager and the operations team are all there to support and will help each other out when needed.
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### People Story | Colin Gentle | Estates and Facilities Assistant Manager

[vc_row top_margin="page-margin-top"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_custom_heading text="View Colin's story here " font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_btn title="Download " link="url:http%3A%2F%2Fdmc.local%2Fwp-content%2Fuploads%2F2022%2F09%2FDMC_Staff_Stories_Colin_Gentle.pdf"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``There’s never a dull day at DMC and it’s very rewarding.``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Colin Gentle, Estates and Facilities Assistant Manager tells us about how being brought up in a business-oriented family has instilled hard work and a desire to learn, and how this has led to three promotions at DMC.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I didn’t know what I wanted to do after school”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I decided on a sports management degree at Coventry University as I liked business and loved playing football. My parents ran a newsagent which I worked in from a very early age so I’ve grown up in a hard working environment that has rubbed off on me. After university, I worked alongside my grandad in his T-shirt business, joining as a director and spent 2 years doubling the size of the company. I then decided to move on and get a career. But first I wanted to see the world. So I went travelling for a year to Asia and Australia which was amazing, doing a 2-week introductory tour and ended up getting a job as tour leader.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I came back to the UK in June 2018”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I applied for all sorts of jobs including travel and recruitment roles and then a family member who was head of primary care for DMC at the time, suggested I apply for a role at DMC. I was successful and joined DMC in Sept 2018 as project manager in primary care.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“As project manager I learnt so much``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]The role was really interesting, mainly focusing on the mobilisation of new GP practices, ensuring plans are followed and remain on schedule from project initiation to closure. Responsibilities include HR, IT, finance and assisting with the TUPE process, introducing DMC procedures and the novation of contract agreements. I’d come in and speak to the staff and get involved in marketing and compliance of local CQC guidelines. It was a great learning curve and allowed me to see all sides of the business, with the aim of delivering better care to patients.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My advice is follow your passion”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Driven by my colleague Kerry, we have done a lot of work to improve awareness of menopause. I produced a video along with a symptom checker - it’s not just about hot flushes. Your GP is out there to help with the 100s of symptoms and the effect on people’s lives and work[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I then moved over to estates site lead”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Due to the experience gained, after a year I ended up doing a lot of work on compliance, fire safety, water safety etc and I knew the process for CQC compliance. SoI concentrated on making sure all sites were complaint with their health and safety along with procurement work for the next two years.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“From August 2021 I became Estates and Facilities Assistant Manager”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Then the company was looking for a new estates manager. I put myself forward and was successful. I currently work in a wide range of areas under the estates umbrella, ensuring smooth operations and compliance atDMC’s local GP sites and over 40 sites around the country for our dermatology and community services contracts. Six months ago, I had another promotion whereby I’m now managing the head office, with more responsibility such as rent reviews, service charges, lease agreements and the more technical aspects.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC has given me so many opportunities”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I got the job with no experience of the NHS or estates. DMC has allowed me to grow into a variety of different roles. They supported me and gave me responsibilities at a young age. They stuck with me and let me train up and learn.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I don’t think I’d be where I am today if it wasn’t for DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]They have given me a great opportunity to move toLondon and be an expert in estates and compliance. The opportunity to grow and learn is a big thing at DMC. The more opportunities I’m given, the better.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC is a family run business and you can really feel that”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]The directors and family are very personable, the support is really good and I’ve built a great working relationship with them. I’m also proud to have worked with people that have wonderful knowledge and experience, eg some great doctors and clinicians, an in house lawyer, IT programme engineers and data teams - you learn a lot from them.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My future is to continue to grow at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]The next step for me is looking to grow as an estates manager and have my own estates team. I’d love to have a mini-me. As DMC grows the team will grow. I love it here. I have a lot of friends here and I play football every Thursday in a 5-a-side team.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My advice is to take every opportunity with both hands”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Be willing to learn. Be eager. That’s why I’ve got to where I am. If you are someone who is wanting to grow your career, you can move on quite quickly at DMC. There is never a dull day at DMC and although I’m not involved directly in patient care, having a nice, safe facility they can come in and use, and having staff coming into a nice environment gives me a lot of job satisfaction, seeing people comfortable and happy.[/vc_column_text][/vc_column][/vc_row]

### People Story | Dr Luigi Citarella | Dermatologist Consultant

[vc_row top_margin="page-margin-top"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_custom_heading text="View Luigi's story here " font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_btn title="Download " link="url:http%3A%2F%2Fdmc.local%2Fwp-content%2Fuploads%2F2022%2F07%2FDMC_Staff_Stories_Luigi_Citarella.pdf"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“Medicine and human science are my passions”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I was born in Italy and have over 20 years’ experience in the field of dermatology. As the first person in a very large Italian family to go into medicine, I’ve always been interested in science and I took this direction as I like the scientific method and the rational view of the world.

I went to the university in Rome. The first 3 years cover general medicine and in the last three years I began to specialise, with a growing passion for applied science in
the management of the human body and skin diseases. The career path is very long and I saw that dermatology takes into account clinical and surgical but also research. I learnt that dermatology requires quite versatile skills, is very eclectic and the clinical eye is very important.

Another important part is there is a lot of connection with other medical conditions and you are able to prevent as well as cure systemic diseases. I was very happy to be pursuing this career path and began work in Italy in a hospital in Rome and eventually became more independent and worked in the community.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I was purely dermatology focused on skin disease”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]For 4 yrs during my specialist training I split my time between Austria at Graz hospital and Italy. Graz University Hospital is a very important research centre in histology of the skin. This gave me the laboratory expertise I needed to my clinical pathological correlation. We organised complex clinics at which we always discussed with the pathologist the histology result.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“In 2014 I moved to the UK”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]In the UK, for 2 years I worked with an excellent professor who specialised in histology of the skin - Prof Rino Cerio, Consultant in Dermatology e Prof. in Dermatopathology, Royal London Hospital (Barts Health NHS Trust). The main reason was I wanted to boost my career in terms of research. When we work too long in the hospital we forget the investigative aspects. I was keen on extending my research and investigation into skin cancer. My career as a Dermatologist Consultant has spanned Lewisham Greenwich NHS Trust, University Hospital Lewisham and Queen Elizabeth Hospital in London and Monklands University Hospital in Glasgow (NHS Scotland).[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I joined DMC in Summer 2021”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I wasn’t planning to stay in the UK very long, but I met the love of my life. I also love London. In some ways London and Rome are so very well connected and they complete each other - combining the humanistic culture of Rome and the scientific culture of London.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I work with DMC 2 days a week at the moment”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]l really like the mission and vision of DMC. When I met the Team, management and wider colleagues it was a confirmation that they are a brilliant Team.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I like they are really focused on IT and efficient systems”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I like that everything is digitalised and they are at the cutting edge in the way they manage the IT with digital notes and it is completely paperless. DMC understood how to reduce paper and be more dynamic and direct in terms of GP and result letters. At DMC we can give confirmation back to the patient within 2-3 working days. DMC uses both EMIS and SystmOne as Patient Record systems.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I like their very organised approach in terms of care and management of patients”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Having the support of the dedicated DMC healthcare assistants (HCA) is brilliant. They offer competent help around me which allows me to do extra treatment. You don’t have a dedicated HCA in the hospital environment, where usually one HCA covers 3-4 consultants.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The support is brilliant”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]They provide all the instruments, computer, printer and the room is very organised. The HCA’s also have a home computer so we can communicate online and they are able to send letters, reminders, links to the patient information etc in a few minutes. This is definitely not available everywhere, where letters are sent in the post after being typed up via a dictaphone leading to delays.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The dedicated HCA offers 360 degree assistance”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]You have someone with you to chaperone and assist in the care of the patient. They prepare the bed and accommodate the patient at all times, reassuring those who may be anxious. I have to prepare and read the paperwork and it’s great teamwork, meaning there is no time where the patients feel neglected.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“This is why I want to be here - it’s brilliant”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]We support everyone with a holistic approach and we can get immediate support from colleagues. I’m so happy here as DMC gives extra value, to have everything more organised, reduces any complaints with great planning. It’s a welcoming place with a lot of brilliant care.[/vc_column_text][/vc_column][/vc_row]

### People Story | Emma Summers | Business Support Assistant

[vc_row top_margin="page-margin-top"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_custom_heading text="View Emma's story here " font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_btn title="Download " link="url:http%3A%2F%2Fdmc.local%2Fwp-content%2Fuploads%2F2022%2F06%2FDMC_Staff_Stories_Emma_Summers_V2.pdf"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I had a varied career before entering healthcare”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]When I was at school, my ambition was to work with children but after college I started working in a hotel one Friday night and ended up staying there for 6 years, working my way up to duty manager. In 2003 I opted to change to a career in retail and worked for House of Fraser for 10 years, completing a management course and was manager of the men’s and ladieswear floors. I then held store manager positions at USC and Claire’s
Accessories for 5 years.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I couldn’t think of a more perfect job for me”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]If I had to write a list of all the different aspects in a job I loved, this would be it. I like the fact that the role is so varied and every day is different. I hadn’t done this
type of job before but I’m a keen learner with a massive willingness to learn. I like being a sponge and absorbing everything and then putting what I’ve learnt into action.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I joined DMC Healthcare on 1 December 2020”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]The recruitment role was my first insight into healthcare and I’d also cared for my elderly grandfather. So I applied for a Business Support Assistant position with DMC Healthcare and was successful.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I love helping people”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I like to be someone who is contributing to change and love that we are all working towards the same goal of providing an outstanding service for our patients and our colleagues - we’re all one team.

I’m grateful to DMC for giving me the opportunity to do this role as I’ve not had much experience in health. However my customer service experience and communication skills have proven strong assets. I’m based at home, but we do have regular trips to head office to support with various tasks.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’ve learnt so many new skills and been really supported by everyone in the business”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I call them my “Emma questions” as I’m always asking questions and feel really comfortable to ask as that’s how the team has made me feel.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“Praise and recognition is brilliant”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I received a really nice welcome card when I first started. It’s recognised when you’ve done something good – a thank you goes a long way[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I love the flexibility at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]When I worked in retail, none of my weekends were free and holidays were restricted but now I soak up every minute I can get with family and friends and when I had my first Christmas off in 16 years, my husband and I celebrated by travelling to New York. My team were the priority for years and it’s nice to have it the other way round.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’m proud of my achievements”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’m proud of what I’ve learnt. Here’s a flavour of the kind of projects I’m involved in:
• Creating the vision and “Trust” values. It’s so important for everyone to come together and be involved.
• DMC’s first charity event where we raised over £3000 for Mind UK.
• I’ve had an involvement in every aspect of the organisation whether it’s radiology, endoscopy, dermatology, primary care or at Board level.
• I organise the external meetings and produce the minutes.
• I’ve produced newsletters to communicate to internal teams.
• Various compliance work such as making sure mandatory training is compliant.
• Involved in HR, moving from paper files to electronic.
• Coding and scanning documents onto Docman.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="My advice to others with good customer service skills?" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’d say bring the skills you have gained in your past and just be yourself. No matter what industry you’re in, customer service is customer service. You can bring that skill set into the healthcare setting.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``What about the future?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’d like to develop to a more senior role and attend various courses that will help improve my skill set.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``How would you sum up DMC?``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I’m thoroughly enjoying working for DMC and enjoy being part of the team and contributing to the one goal we are all aiming for - to provide an outstanding experience for our patients and for us all to deliver the Trust values.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My skill set has gone from 10% from when I started to one million % now!”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Knowledge is a massive thing for me and I’m learning about all aspects of the healthcare sector.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column top_margin="page-margin-top"][vc_single_image image="11431" img_size="670x893"][/vc_column][/vc_row]

### People Story | Dr Lou Toms-Whittle | Primary Care Clinical Lead

[vc_row top_margin="page-margin-top"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_custom_heading text="View Lou's story here " font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_btn title="Download " link="url:http%3A%2F%2Fdmc.local%2Fwp-content%2Fuploads%2F2022%2F05%2FDMC_Staff_Stories_Dr-Lou-V2-1.pdf"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“From a young age, my family encouraged me to go into medicine”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I completed my A levels which covered the three sciences and English literature. After training at Bristol University, I worked as a junior doctor in Swindon before moving to Guy’s and St Thomas’ Hospital for GP training.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I joined DMC in August 2017”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]My friend was working for DMC at the time and head-hunted me to Sheppey, where I become clinical lead. I met the practice manager and was invited in to meet the team – it was the team that sealed it for me. They are an absolutely amazing team of colleagues.

DMC offered me the opportunity to further my career and become clinical lead, followed by primary care clinical lead. It has also allowed me to develop my interests.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I love the breadth and diversity medicine offers and the ability to help people”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I didn’t really enjoy hospital medicine as much as primary care. Here you can really get to know the patient, their families and the community in which they live. That’s what drew me to be a GP.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The NHS is a limited resource”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I believe in the NHS and hearing about the healthcare systems in other countries lead me to understand that we are so privileged to have a healthcare system that is free at point of access, no questions asked. It is something I want to protect and running the best it can. Making sure the population can help themselves by promoting selfcare is one way to preserve the NHS.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I’ve worked in the NHS for over 13 years”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I work as a GP in South London and Kent. Whilst working, I taught medical students at King’s College London medical school and ran simulated clinics at the RCGP. For a couple of years, I ran healthcare inequalities workshops in the LGBT+ community.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My advice is follow your passion”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Driven by my colleague Kerry, we have done a lot of work to improve awareness of menopause. I produced a video along with a symptom checker - it’s not just about hot flushes. Your GP is out there to help with the 100s of symptoms and the effect on people’s lives and work[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My passion is helping as many people as possible”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]As a salaried GP, you can perhaps help 30 people in a day. As a clinical lead means you can shape healthcare for 9000 people. But as a primary care lead, I can potentially help tens of thousands of people.

I look at governance and how we can work smarter, not harder. So many healthcare workers are burning out as pressures increase. I took the learning and what was working well from one site and extrapolated that across the organisation. I undertook a process review, looking at population types and needs.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“LGBT+ campaign at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I commenced the campaign in one practice, having noticed an increase in the number of trans patients, particularly young people. I reached out to local charities and asked them what more can we do as a surgery.

I then ran a health inequalities workshop and staff training, highlighting the barriers, based on the feedback from the charities, as I was keen not to make assumptions based on one voice. We focussed on pronouns, preferred names, gender expression, romantic/platonic attraction, discussing why there are higher rates of alcohol and drug abuse, loneliness, domestic abuse, and wider health inequalities.

We also attended a youth pride event featuring Ellie’s journal. At the end, we gathered tons of feedback and ideas. As a result, DMC has instigated wider training programmes for staff, gender neutral toilets, more inclusive registration forms and more.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC offered me the ability to work at scale”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I continue to strive towards improving patient care with a particular focus on working with communities, health and social care providers and the voluntary sector to achieve equity in healthcare. I’m particularly proud of improving the DMC healthcare experience for the LGBTQ+ community.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“There is so much opportunity in primary care”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]You can specialise in a multitude of areas - dermatology, prison doctor, mental health, alcohol abuse etc. There are also opportunities on the business side - to look at the processes, working at scale or having a specialist role with the Integrated care system.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“Menopause campaign at DMC”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Driven by my colleague Kerry, we have done a lot of work to improve awareness of menopause. I produced a video along with a symptom checker - it’s not just about hot flushes. Your GP is out there to help with the 100s of symptoms and the effect on people’s lives and work.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC has given me the ability to realise my ambitions”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I really welcome the opportunities that I’ve had and the ability to work at scale. It has allowed me to strive to provide good healthcare for our patients. I’ve worked with some absolutely amazing colleagues over the years.[/vc_column_text][/vc_column][/vc_row]

### People Story | Leigh Rose | Lead Endoscopy Nurse

[vc_row top_margin="page-margin-top"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_custom_heading text="View Leigh's story here " font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_btn title="Download " link="url:http%3A%2F%2Fdmc.local%2Fwp-content%2Fuploads%2F2022%2F04%2FDMC_Staff_Stories_Leigh_Rose.pdf"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC Healthcare is dynamic and very responsive. You really feel like you are part of a family.”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I didn't take a straightforward route into nursing and started working in a bank at 16. At 20 I had a child and when I returned to work, I worked in finance for a global magazine group.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``I always wanted to be a nurse from a young age``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I came to realise that I like endoscopy because there is a different relationship between you and the medics. On the ward, the medics dictate what drugs, what time, what treatments etc. Whereas in endoscopy, the doctors can't do their job without the nurses.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="``In 2011 I was headhunted and became a sister``" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I started a role running a unit at the Ilford treatment centre and ended up taking my first lead position. After about 3 years, I moved to BUPACromwell Hospital and twice received the prize forGreat customer care. Whilst there, I met Dr Devlin, clinical lead at DMC and he invited me to come over to DMC where I joined in Sept 2018.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“There’s great teamwork and there is real respect for what we do”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Endoscopy has changed a lot over the years. The nurses need to have the technical knowledge and skills as ultimately the doctor can’t give the patient the full range of treatment without it. We’re constantly learning, either on the job but also external courses and we in turn train others. We also attend the BSG annual 2 day event.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“I have a team of 35-40 nurses who I’m directly responsible for”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]Some of the nurses are endoscopy experts who may or may not have jobs in the NHS and work for us on a freelance basis. Some are recovery specialist nurses and some are admission nurses.They all feel like it’s a family.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“The switch from finance to nursing was very different”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]It was a bit hard at first and I couldn’t have done it without some of the best HCA’s I’ve ever worked with. They taught me everything.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“Empathy and sensitivity are key attributes”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]As I’m dealing with a fast paced environment, I must respond to change in a timely manner and ensure changes are communicated to all members of the team. Working with patients and their relatives requires the ability to communicate complex medical information and to handle difficult situations with tact and sensitivity.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC is a great company – they know you as a person”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I quite like that DMC is a small company where you are seen as a person and not just a name amongst many 100s or 1000s. You have autonomy but they are there to support you when you need it. If you ask for equipment or IT they are very supportive.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“My advice to others would be to just go for it “" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]If you fancy a change of career, I’d say go in with open eyes. It can be emotionally draining, and you need a lot of resilience, but I think for most people they’ll be hooked forever. I can’t imagine doing anything else now[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC suits my lifestyle well”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]I work part time as a contractor. I work most weekends and 2 days admin in the week. This allows me time to pursue my own interests which currently include learning to play the saxophone and I am just about to join a ‘big band’ to experience playing with others.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_custom_heading text="“DMC is a dynamic and exciting company”" font_container="tag:h2|text_align:left|color:%2322b8cd" use_theme_fonts="yes"][vc_column_text]They are always trying to grow the service and are very responsive to your needs. They are really friendly and you feel you are truly part of a family. We see a lot of the leadership team and feel valued.[/vc_column_text][/vc_column][/vc_row]

### News | DMC Healthcare work with Insource Data to enhance Governance and Patient Data

Data governance and accuracy of healthcare reporting bolstered as DMC Healthcare collaborate with Insource to commission Reporting-as-as-Service (RaaS).
Insource Ltd, the leading elective care solutions and data management provider to the NHS, is delighted to welcome DMC Healthcare, a leading independent provider of primary care, dermatology, endoscopy and radiology reporting, as its most recent managed services customer.  Reporting-as-a-Service (RaaS) allows patient-level activity data to be gathered from the multiple source systems across DMC Healthcare locations and provide fully validated, automated KPI activity reports.  This data allows DMC Healthcare to accurately report their performance against contract directly to their NHS commissioners .

Starting with the dermatology data, Insource will provide monthly activity reports against contract Key Performance Indicators (KPIs) for each of their NHS Commisioners, as well as national Referral-to-Treatment (RTT) waiting list dataset reporting, all to the required operational and national data quality standards.  Insource will also provide community services invoicing data, by clinic and consultant, and weekly PTLs (Patient Tracking Lists) for care management.

A strong provider in the NHS ecosystem, DMC Healthcare has played a significant role in service delivery since 1967, helping to reduce health inequalities. From being at the sharp end of the patient journey by delivering fast, accurate radiology reporting, consultant-led dermatology and in-sourced endoscopy services, DMC Healthcare remains committed to supporting the NHS by adding capacity and helping reduce waiting lists. DMC Healthcare fully believe that service management should be digitised where possible to provide more holistic care and is intent on maintaining clear lines of communication with all its commissioners.

As Pritika Gupta, Corporate Strategy Director at DMC, stated, “Our primary aim is to ensure complete openness and transparency with our NHS commissioners.  We needed a detailed understanding of our activity levels to ensure care is being effectively delivered across all our services.  We wanted to ensure we were meeting our targeted new referrals, minor ops, follow ups and triage rates. With Insource we now have accurate, validated submissions that pinpoint exactly what care we’re delivering, where and when.  We will now be able to use this consolidated, uniform picture for effective capacity planning and business management.”

DMC Healthcare has always sought to be at the forefront of data and innovation and has strived to find a new solution provider for their data management and reporting processes.

Pritika Gupta continues, “We were delighted to find Insource.  Their proven data platform is in use throughout the NHS and it can be deployed in bite-sized modules and easily configured to our specialty community needs. Leaving the data management to the experts has paid off for us as we are able to uncover unforeseen issues, that are now being corrected almost in real time. Insource is giving us more confidence in our data and we look forward to a long and collaborative association.”

The initial plan is to roll out across dermatology first, then endoscopy, radiology reporting and other community services. Already DMC Healthcare is looking to the next phase where they can create a single unified version of the truth from all their data for detailed operational management. DMC Healthcare is a strong believer in clinical and information governance and are wanting to link into their existing Datix patient safety/incident solution and with Insource’ powerful data governance capabilities, to begin the journey to becoming a truly data-driven organisation.

DMC Healthcare like other specialist providers, have many of the statutory and mandatory reporting requirements commensurate with larger NHS hospitals.  At Insource, our solutions are powered by a configurable data automation platform, so they can be provided as a managed service honed against the specific needs of individual hospitals, specialty trusts or independent providers. Our most popular services Data-as-a-Service (DaaS) and Reporting-as-a-Service (RaaS) provide all the operational data management and reporting expertise of larger organisations as a packaged automated service, so smaller healthcare providers can have the same level of proficiency without the technology investment outlay.

Jackie Sawyer, Insource Independent Sector Director, stated: “The team at DMC Healthcare is a pleasure to work with as they completely get the importance of what can be achieved with accurate, on-demand data and appreciate how data automation makes this possible and affordable. They needed data confidence and we’ve already been able to give them that.  Our data platform automates complex data acquisition, consolidation and validation processes from their disparate source systems – including EMIS and SystmOne – and produces the accurate reporting outputs tailored to their needs. And whilst their primary driver was to improve the accuracy and timeliness of their reporting, they also see a broader vision of what’s possible.  With unified data DMC can not only see activity against contracts but will also be able use this data for their own insight and view activity to steer the growth of the company.”

### News | DMC Healthcare launches its new internal values – TRUST

At DMC Healthcare (DMC) we have taken active steps in the last year to enhance the current governance arrangements and formalise a robust reporting process. This has progressed well, with many of our colleagues inputting into the process, and as part of this review it was agreed to revisit the Vision and Values held by the organisation.



Coproduced by colleagues, our TRUST values reinforce that what we do is built on strong teamwork, respect for one another and importantly respect for the patient, we take time to listen and understand everyone’s needs, we’re supportive and truly care and whatever we do, we do it together.



The group also collaborated to design a logo that will help remind our staff of what our 5 values are.









Our TRUST values underpin the way we deliver our services, treat our patients and inspire our colleagues to make a difference. They are the essence of the company’s identity and set DMC apart from others.



Our Group Managing Director, Anil Gupta created a video that was sent to all colleagues across DMC as to what the values mean to him.



 




https://vimeo.com/639984037

### Resources | Menopause Symptoms Questionnaire

This can be used to monitor symptoms and is worth doing regularly to assess how symptoms change with time or with treatment.



Please print this page and indicate the extent to which you are bothered at the moment by any of these symptoms by placing a tick in the appropriate box:







Symptoms
Not at all 0
A little 1
Quite a bit 2
Extremely 3
Comment


Heart beating quickly or strongly
 
 
 
 
 


Feeling tense or nervous
 
 
 
 
 


Difficulty in sleeping
 
 
 
 
 


Memory Problems
 
 
 
 
 


Attacks of anxiety, panic
 
 
 
 
 


Difficulty in concentrating
 
 
 
 
 


Feeling tired or lacking in energy
 
 
 
 
 


Loss of interest in most things
 
 
 
 
 


Feeling unhappy or depressed
 
 
 
 
 


Crying spells
 
 
 
 
 


Irritability
 
 
 
 
 


Feeling dizzy or faint
 
 
 
 
 


Pressure or tightness in head
 
 
 
 
 


Tinnitus (ringing or buzzing in ear)
 
 
 
 
 


Headaches
 
 
 
 
 


Muscle or joint pains
 
 
 
 
 


Pins and needles in any part of the body
 
 
 
 
 


Breathing difficulties
 
 
 
 
 


Hot flushes
 
 
 
 
 


Sweating at night
 
 
 
 
 


Loss of interest in sex
 
 
 
 
 


Urinary Symptoms
 
 
 
 
 


Symptoms due to vaginal dryness
 
 
 
 
 


Periods – Are you bleeding?
 
 
 
 
 


SCORE
 
 
 
 
 







 

### News | DMC staff organise charity walk from Church View to Sheppey

DMC Healthcare are organising a charity walk for all staff on Sunday 12th September 2021.



The walk will start at DMC Church View Practice to DMC Sheppey Healthcare Centre via DMC Iwade Health Centre, in Kent.



The idea was initiated through a conversation “How we have not met colleagues Face to Face” since working remotely through the Covid Pandemic. We believe that our Mental Health is extremely important and the walk is a great way to support Mind UK and ourselves with our Mental Wellbeing.



We have also been championing “Ellie’s Journal”, the story of young woman who raised awareness on mental health through her thought-provoking social media posts. Find out more about Ellie’s Journal here. We have Mental Health Nurses available at our practices to support our patient’s mental health needs.



Mind UK offers information and advice to people with mental health problems and lobbies government and local authorities on their behalf. We welcome all donations via our Just Giving Page.



We have received a lot of interest from the local community and would like to thank Eurovia and Apollo painting contractors for sponsoring the event and South East Water and House of Fraser Maidstone for generously supporting the event. DMC directors and DMC staff members from each of the practices will be there in unification. Members of Kent & Medway CCG will also be joining us.



Thanks also to the amazing volunteers and marshals who will be helping us on the day. If you would like to help, please email info@dmc.local

### People Story | Helen Greengrass | Operations Development Manager

[vc_row][vc_column][vc_column_text] Happy Retirement to Helen Greengrass who has served 18 years with DMC Healthcare!
[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_column_text]What is the highlight of your time at DMC?I have done so many different roles at DMC and I enjoyed them all. I joined DMC as Projects and data. Sarah Parsons introduced me to you [Anil], I had an interview with you Anil and Charlotte, the then Practice Manager, when Pritika was very young. I took on the Assistant Practice Manager role working with Raj, dealing with patients and complaints. Then went to Business Development (BD) Team in the portacabin, was part of the MOMS, founder member with Raj, Charlotte, Naresh, Ravi and Anil. Then went to Ops with Deborah and Sabina, onto inform and evolution then mobilisation. Back to the BD Team and here ever since. We’ve had some big wins in the Business Development Team. I was also involved in Vita Sana for a bit too.I wasn’t a big fan of change before I came to DMC, but I have certainly learnt to adapt to change which has been really good for me.Going to India was a great highlight. Loved the experience and the amazing trip. Saw so much, met so many lovely people and did many lovely things. Loved the whole trip to India and I am very grateful.I also set up yoga classes at DMC Crystal Palace Road and then DMC Chadwick Road.[/vc_column_text][vc_column_text]What would you say is DMC?A round overview of DMC from your perspective.Innovative, fast moving, always challenging, always interesting, always changing, fast growing.It was just one surgery to start with, in the space of 18 years look at everything that has happened now. Fast growing indeed.Family values which are important to me, I enjoyedthat coming from a corporate background. Different and challenging to begin with but I have really enjoyed being part of the family, the DMC family.[/vc_column_text][vc_column_text]What message would you like to leave your colleagues?Helen: I have met so many lovely people since working with DMC. I would like to say that they all contribute to the success we’ve had over the years and that I will miss them all. Every single person brings their own contribution to the company.Anil: DMC has been maturing as an organisation. We are more mature today than we were 18 years ago. My message would be, keep on maturing, do not give up. Take it to where it should be. It should be a fantastic organic family rather than just a corporate carbuncle.Helen: So, mine would be to carry on contributing. Making your individual contribution. The sum of the parts is greater than the individual and it works that way. The more people proactively contribute the more people get out of their work and career.[/vc_column_text][vc_column_text]What advice would you give to people just starting their careers?You get back what you give. If you give of yourself to a job, then you will get that back in terms of reward, job satisfaction, respect and reward from your colleagues. And learn as much as you can. If you are asked to do different things just do them as that is how you will learn and grow and develop.[/vc_column_text][vc_column_text]What will you miss the most?Working with people. My colleagues and my work. If Iwasn’t at home, I would really miss the head office, the vibe and environment. The validation of working withother people, camaraderie.[/vc_column_text][vc_column_text]What are you looking forward to when you retire?Helen: I keep saying to people who ask me, I am looking forward to not having any plans. For years I have had the routine of going to work. For someone who likes routine it will be good for me not to have that for a while. See where life takes me, hoping to travel who knows when that will happen. Spend more quality time with friends and family. I would like to do some coding for DMC. Volunteering in the food banks.Helen: Because I am very sedentary, I am looking forward to being more active. Walking, swimming, being out. So, I am not sitting all the time. Who knows if I will do any or all of these things!Anil: I would not mind having you as a non-exec director. You are the person I come back to for advice.[/vc_column_text][vc_column_text]Will you be throwing a retirement party?Helen: No, you will. *laughs*Anil: When my dad retired, he said ‘tell me what you want me to do, and I’ll attend’.Helen: Right, I’ll butt out now, put my marker down.Anil: What I miss being at CPR is going down to the pub and organising some drinks and crisps. You have your own list of attendees apparently. *laughs*Helen: That was called the Upland Tavern then. I would love for your dad, Dr Senior Gupta, to be there. I’m inviting myself to my own party!Anil: It’s about having people there that mean something to you. It will be lovely.[/vc_column_text][vc_column_text]
Delivering Healthier Outcomeswww.dmchealthcare.co.uk[/vc_column_text][/vc_column][/vc_row]

### News | Ellie's Story | A Mental Health Campaign

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At DMC Healthcare we take your mental health seriously, with Mental Health Nurses available at our practices we aim to support our patient’s mental health needs.

We have developed a campaign that aims to support young people, this is based on Ellie’s story who like many teenagers struggled with anxiety, felt low, sad and often grumpy and stressed but Ellie chose to refocus her energy, which made her feel positive, relaxed and calm.  The downloadable journal and video below will guide you on Ellie’s journey and offer guidance and signposting support.

Ellie chose happy, and so can you…

 
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_video link="https://www.youtube.com/watch?v=mrMmoQFCUmI"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

 
Ellie’s Journal – watch this video to learn more




Please download the Mental Health Journal (PDF) here.
 [/vc_column_text][/vc_column][/vc_row]

### People Story | Michelle Kneller | Lead Healthcare Assistant

[vc_row][vc_column][vc_column_text]

Michelle Kneller, 47, Lead Healthcare Assistant (HCA), Dermatology Service, based in Essex at DMC Healthcare, tells us about her career to date and why she loves her job and helping others.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]A personal tragedy inspired me to retrain as a HCA and help others
When I left school, I trained and worked for 18 years as a chef in outside catering where I cooked for the Queen, Sultan of Bruni and in livery halls in London. I also worked in restaurants and schools to tie in with my family life and latterly as a school meals auditor for the local CCG.

Then something happened that dramatically changed my career. I lost my mum to cancer in 2007. Seeing how the hospital and ambulance staff looked after my mum so brilliantly made me want to help other people.[/vc_column_text][vc_column_text]Helping others has always been in my nature, but my loss spurred me on to change my career
I continued with my auditor job and at every spare moment I volunteered for St John’s Ambulance on emergency call outs as a technician, whilst carrying out extensive training. Looking back, it was a distraction from dwelling on my loss. I later secured a fulltime role.[/vc_column_text][vc_column_text]It wasn’t a struggle to learn - it came naturally
Next, I worked on a hospital cardiac ward and that’s where I did my qualification as a Healthcare Assistant. It was a very rewarding role, although it can be quite heart breaking when you lose a patient. It was also quite different, providing meals, washing, dressing, taking observations and lots more. The only problem was the abuse encountered from difficult patients so after nearly 3 years I looked for a new challenge.

It was at this time I needed an operation for a pituitary gland tumour which then led to me contracting meningitis in hospital. What should have been a 3 week recovery meant I was off work for 3 months. Unfortunately, I couldn’t cope with the nights anymore and it affected my memory and attention span initially.[/vc_column_text][vc_column_text]After a DMC taster interview I was hooked – I really wanted this job
I then saw an advert for DMC and carried out a taster interview which involved watching a minor surgery and that was it – I was hooked! I made contact the next day and said I really want this job. I may not have taken the role if it was a routine dermatology clinic but when I attended the minor surgery clinic, I said yes I want to do this.

So I joined DMC Healthcare in August 2017 as a Healthcare Assistant (HCA) and after about a year into the role, I was offered the post of Lead HCA and now manage a team of up to 6 HCAs and provide cover for our contracts in the north.[/vc_column_text][vc_column_text]The dermatology environment is so interesting
We start at 8.00am - an hour before the clinic. We set up the IT equipment and if it is a minor surgery, we need to make sure we have the packs, blades, punch biopsies and cleaning equipment all ready. During the day we assist the surgeon. We produce the patient letters, carry out patient surveys and make sure the patient is ok. Then we clean up and go home.

In normal times, we do this with 40-50 patients a day. During Covid, we are still seeing 40 patients but they are not all face to face appointments – some are virtual whereby the patient sends in their photos and the doctor calls them.[/vc_column_text][vc_column_text]We see the young, the old and the in-between which makes it so interesting
It’s fascinating that you can actually see the difference we make to the moles, dermatitis, psoriasis and eczema whereas other conditions are invisible.[/vc_column_text][vc_column_text]Some patients are really grateful and give you fantastic feedback
On one occasion, one of our doctors was ill so another doctor agreed to see their patients, but that involved a bit of a wait. So I went out to the shop and bought them all a chocolate bar. Everyone was grateful that they were able to be seen and have a sweet snack whilst waiting.[/vc_column_text][vc_column_text]We’ve got a very close team – they’re brilliant
There is never a problem with contacting anyone, at any time. We respect each other and always have each other’s back. So I feel DMC really supports me. They are always contactable - nothing is too much of a bother.[/vc_column_text][vc_column_text]My future is definitely as a HCA
I have a forever job in my head and that is a HCA in a GP practice. This would allow me to concentrate my time in one location. As for outside of work, I love going to the gym and spending time with my 2 year old Grandson.[/vc_column_text][vc_column_text]DMC is so supportive
As I mentioned, there is always someone to talk to if there’s a problem. It was nice to receive two cards in the post from the Chief Executive thanking me for my work and support. If there’s a problem, we discuss it as a group and there is no blame.
If I can help others out, I will. If I can’t, I find a way – I’m good at solving problems.[/vc_column_text][vc_column_text]If you are interested in a career at DMC Healthcare, contact ????
Delivering Healthier Outcomes
dmchealthcare.co.uk[/vc_column_text][/vc_column][/vc_row]

### News | DMC Healthcare welcomes Helen Hayes MP to first virtual tour of innovative Dulwich surgery

[vc_row][vc_column][vc_column_text]
On 1 July 2020, DMC Healthcare welcomed Helen Hayes, MP for Dulwich and West Norwood and shadow minister for the Cabinet Office, to DMC Crystal Palace Road surgery. The virtual meeting was structured to include an overview of their innovative approach to mental health and technology, a guided tour and meetings with the multi-disciplinary team (MDT). 
Photo from left top to bottom right: Cecilia Thompson, Health Care Assistant; Meenakshi Battu, Practice Manager; Kate Murphy-Morris, Mental Health Nurse; Marjorie Simpson, Practice Nurse; Dr Gertrud Buerstedde, GP lead; Alice Luetchford, patient; Helen Hayes MP; Dr Nadeem Moghal, CEO

Helen Hayes MP commented “I’m really glad to have had the opportunity to meet the DMC team and understand how they are supporting patients and staff despite the Covid restrictions. I was particularly interested to see the priority being placed on primary care mental health services, which is an area I prioritise in Parliament. I was pleased to have the opportunity to meet with Alice and to hear of her experience as a patient of DMC and the support the practice has provided and I am grateful to her for sharing her story.” 

DMC Healthcare opened its first GP practice in 1967 in Dulwich and in 1994, the Health Secretary at the time opened the new state of the art building for Dulwich Medical Centre on Crystal Palace Road. Today it is a thriving, modern building supporting over 9,000 patients in the Dulwich area.  

Nadeem Moghal, CEO, DMC Healthcare added “It was excellent to hear Ms Hayes say that it is those providers that have deep roots in the community that deliver better for patients, which chimes very well with our values and of course DMC Healthcare is deeply embedded in the community, founded in Southwark in 1967.”  

“The visit revealed a very real sense of team working along with a strong passion for the work we do despite the challenges. The powerful impact the team has on patient lives doesn’t always come through in discussions with commissioners and regulators which are very much numbers-driven, so it was great to highlight the positive, life changing stories in amongst all the challenges.” 

DMC made the decision 7 years ago to invest in community psychiatric nursing despite there being no central funding for a primary care model of this kind.  

Kate Murphy-Morris, lead Mental Health Nurse explained how the multi-disciplinary approach at DMC has proved transformational. “DMC was the first practice to invest in a mental health nurse, 7 years ago, embedding mental health care within primary care. Access to mental health care is immediate, appointments are bookable on the day, with no lengthy referral routes which is revolutionary and covers services for children, adults and older people with any mental health concern. We promote psychological and self management strategies as well as medication following the evidence-base.”  

“With Covid we have seen a big increase in anxiety and depression due to people being very socially isolated. So we have been proactively reaching out to people to offer support. We also help people with serious mental illnesses look after their physical health which is important, given their greater physical health morbidity. We do lots of important mental health promotion in the surgery. I see this as an essential role in primary care, yet it is very rare.”  

Patient Alice Luetchford described the support she has received from DMC and how she has lived with depression and anxiety for 15 years “I've never been as mentally well as I have since I've worked with the mental health nurse. She was there and supportive when other services aren't, and the practical, day-to-day strategies and techniques suggested by her are crucial for returning to and maintaining positive mental health. Encouraged by Kate, I have used painting as a self-care strategy for my mental health and am currently exhibiting paintings as a thank you which is displayed in the DMC surgeries to help brighten up your day.”

Watch a video interview with Alice Luetchford at our Chadwick Road practice here To find out more about Alice's artwork please visit: https://www.aliceluetchfordartist.com/To follow @AliceLuetchford via Twitter

 

The practice team discussed how they have coped during Covid, with an enduring focus on patient safety and supporting each other:

Dr Gertrud Buerstedde, GP lead, who has worked in the NHS for 30 years, described how DMC’s innovative approach to digital health has provided an essential foundation for supporting patients during lockdown. “Covid has meant that services had to change overnight. Face to face contact with patients has been replaced where possible with digital healthcare, telephone and video consultations, home working, electronic prescribing and home monitoring.” 
Meenakshi Battu, Practice Manager, is keen to ensure all colleagues are well equipped and supported during Covid. “Changes have been so frequent due to revised NHS guidance and we quickly developed a hot and cold hub site ensuring the safety of staff and patients in vulnerable groups. With the help of our efficient team, we provide proactive care to our high risk patients.”  
Cecilia Thompson, Health Care Assistant, 11 years at DMC added “Making sure patients are fully supported is my key aim. My role includes ensuring we have adequate PPE at this challenging time, calling patients to make sure they are supported at home with shopping and medication, and if they just want someone to talk to, we can refer patients to a befriending service.”  
Marjorie Simpson, Practice Nurse, has worked as a nurse in the NHS for over 50 years and joined DMC in 1999. “It was mind blowing to see how DMC immediately put Covid support systems in place, making sure no patient was left out, for example through our pharmacist. Patients also are very grateful to still be able to get their child immunised or get their dressings done, which in turn releases pressure on hospitals.” 


About  

DMC Healthcare is a leading provider of primary care, radiology reporting, consultant-led dermatology services, endoscopy and community services to the NHS. We run GP surgeries in 13 GP practice buildings across West Kent, Southwark, Maidstone, Medway. DMC Healthcare is firmly rooted in the NHS, having been the partner of choice for 50 years and currently work with 30+ NHS organisations and other partners, treating over 100,000 patients each year across 19 CCGs. 

www.dmchealthcare.co.uk  
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### Service Update | Covid-19

A service update to reassure you that we are still here to help you during this difficult time.



Considering the ongoing situation relating to COVID-19, and the advice issued by the Prime Minster yesterday 23/03/20 we have taken the decision to close our calls centres temporarily. This is to ensure the safety of our staff. 



This will be with immediate effect from 24/03/2020. We also would like to re-assure you that we are taking steps to contact patients.  We ask that you email contact us via email for any urgent enquires: 



DMC.Adminstration@nhs.net



The health, safety and wellbeing of our Staff and Patients during this time is our priority. 



We are not currently offering Face to Face appointments, but we will be in contact with you to arrange alternative solutions. 



For further health information please go to https://111.nhs.uk/covid-19 



Thank you for your support during these exceptional circumstances. 

### DMC Advice | 4 dermatology tips for people with skin conditions

Over and above government advice on handwashing and reducing coronavirus transmission, people with dry scaly skin conditions such as eczema and psoriasis may wish to follow the additional advice:




There is no evidence that dry scaly skin conditions such as eczema or psoriasis are more likely to acquiring or transmit coronavirus 
Topical medications such as emollients or steroids should not be shared between individuals. There is no evidence to suggest their regular use on the skin increases the risk of acquiring or transmitting coronavirus. However, wash your hands before you apply your treatment creams to your skin. 
Alcohol gel and frequent soap and water hand washing will aggravate some people with hand eczema. To reduce the need to hand wash, wear disposable non-powdered gloves, but change them if your hands become sweaty underneath the gloves. Also carry around your own hand cream to moisturise your hands after you have washed them. 
Soap substitutes may not be as good as ordinary soap at killing coronavirus when hand washing.




Dr Tony DownsClinical Director of Dermatology for DMC Healthcare

### Careers | Why did you choose to work at DMC?

https://vimeo.com/345025173




This weeks topic is:Why did you choose to work at DMC? 



Dr Gertrud Buerstedde, DMC Chadwick Road, explains what makes DMC Healthcare a great choice for experienced GP's looking for the right role. We are currently looking for talented, passionate GP's who share our mission to deliver healthier outcomes. We have a number of salaried GP posts across London and Kent regions. Come and speak to us over a coffee and some breakfast.



Find out more about DMC Careers.


## Pages

### Gynaecology

[vc_row][vc_column][vc_column_text]
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width"][vc_column][rev_slider_vc alias="ent-audiology-home-page-1" mc_navigation="0"][/vc_column][/vc_row][vc_section][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][vc_row equal_height="yes"][vc_column][vc_empty_space height="70px"]Consultant Led Gynaecology Care Seamlessly Delivered[vc_column_text css=""]
Our consultant-led Gynaecology service offers end-to-end care across general, specialist and one-stop clinics including ultrasound, hysteroscopy, and colposcopy. Aligned to NHS pathways, it supports outpatient diagnosis and treatment for a wide range of women’s health needs, with flexible delivery in community and acute settings.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][vc_row_inner][vc_column_inner width="1/4"][vc_single_image image="16711" img_size="342x342" css=""][/vc_column_inner][vc_column_inner width="3/4"][vc_column_text css=""]
Mr Kumar Kunde
Consultant Gynaecologist and Obstetrician, Guy’s and St Thomas’ Hospital
Mr Kunde is responsible for the overall quality assurance of our clinical team – ensuring our service adheres to national clinical standards – as well as engaging with trust clinical directors to ensure strong partnerships, ultimately delivering the best possible patient care outcome and experience.
Read more 
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1753114555747{background-color: #FFFFFF !important;}"][vc_row type="full-width" full_width="stretch_row_content" el_class="offer-block"][vc_column][vc_empty_space height="120"]Multiple Delivery Models, One Trusted Partner[vc_column_text css=""]
Value-based care, built around you and your patients, never one-size-fits-all.
[/vc_column_text][vc_empty_space height="70px"][vc_single_image image="17621" img_size="Full" alignment="center" css=""][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Consultant-Led Models
Delivered by NHS-substantive staff, ensuring clinical oversight, continuity, and quality.
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Strong Governance & Patients Outcomes
With national and local NHS standards
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Value base healthcare
Efficient, transparent delivery that supports commissioner budgets
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Flexible service models
Tailored to meet system priorities and patient pathways
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Comprehensive Case Acceptance
All cases, including complex, are managed by clinical need
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
7-day operations
Responsive scheduling and extended access
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Multidisciplinary teams
Including NHS-experienced consultants, nurses, and operational staff
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Digitally enabled
Ready for full digital integration, including e-RS, shared systems and scalable infrastructure
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1753112742650{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2025/07/DMCH-Website-Banner-5.png?id=18055) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][vc_row][vc_column]Complete Pathway Ownership[vc_empty_space][vc_column_text css=""]
Our consultant-led Gynaecology service offers end-to-end care across general, specialist and one-stop clinics including ultrasound, hysteroscopy, and colposcopy. Aligned to NHS pathways, it supports outpatient diagnosis and treatment for a wide range of women’s health needs, with flexible delivery in community and acute settings.
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Admin & Validation
Referral processing, IPT coordination, consultant-led triage, waiting list validation, appointment booking, PTL and PIFU management, data reporting, and patient experience tracking.
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Outpatients & Remote
General and one-stop clinics (ultrasound, hysteroscopy, colposcopy), menopause, fertility, contraception, menstrual disorders, pelvic pain, prolapse, and 2WW rapid access.
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Diagnostic
Pelvic and transvaginal ultrasound scanning.
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Treatment
Outpatient hysteroscopy.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][/vc_section][vc_section][vc_row type="full-width" el_class="contact-banner"][vc_column][vc_row_inner equal_height="yes" content_placement="middle" el_class="contact-banner-inner"][vc_column_inner el_class="contact-banner-image" width="2/5"][vc_single_image image="18052" img_size="full" css=""][/vc_column_inner][vc_column_inner el_class="contact-banner-text" width="3/5"][vc_column_text css="" el_class="text-aqua"]

Let’s Deliver Healthier Outcomes, Together
One vision. One partnership. Better health for every community.

 

commercial@dmchealthcare.co.uk
0207 635 1050

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### Dermatology

[vc_row type="full-width"][vc_column][rev_slider_vc alias="endoscopy-slider-11-1"][/vc_column][/vc_row][vc_section css=".vc_custom_1753096784630{background-color: #FFFFFF !important;}"][vc_row][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"]Clinically-Led Dermatology Care[vc_column_text css=""]
Our scalable dermatology service models support NHS elective recovery plans by reducing RTT breaches, tackling backlog pressures, and improving patient flow. We deliver end-to-end pathways, from triage to treatment, under the clinical leadership of NHS-substantive consultant dermatologists.
[/vc_column_text][vc_empty_space height="32"][/vc_column][/vc_row][vc_row css=".vc_custom_1753098392720{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2024/05/DMC-Gradient.png?id=15735) !important;border-radius: 25px !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="70px"][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/3"][vc_single_image image="17211" img_size="Full" alignment="center" css="" el_class="role-model-img"][vc_column_text css=""]
99%
RTT compliance within 18 weeks
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"][vc_single_image image="17221" img_size="Full" alignment="center" css="" el_class="role-model-img"][vc_column_text css=""]
2.6
Weeks median waiting time to first appointment
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"][vc_single_image image="17222" img_size="Full" alignment="center" css="" el_class="role-model-img"][vc_column_text css=""]
1st
in delivering RTT Compliance
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="50px"][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/3"][vc_single_image image="17226" img_size="Full" alignment="center" css="" el_class="role-model-img"][vc_column_text css=""]
>60k
Patients treated per annum
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65%
First appointment discharge rate
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6%
Secondary care referral rate
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="70px"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1752848092712{background-color: #FFFFFF !important;}" el_class="dual-cols"][vc_row type="full-width" full_width="stretch_row" css=".vc_custom_1670343700245{background-color: #ffffff !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="75px"]Our Clinical Lead[vc_empty_space height="45px"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row equal_height="yes" el_class="dual-cols-container"][vc_column el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1670362930512{background-color: #f7f7f7 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/4"][vc_single_image image="17074" img_size="342x342" css=""][/vc_column_inner][vc_column_inner width="3/4"][vc_column_text css=""]
Dr Sanjiv Agarwal
Lead Cancer Dermatologist and Deputy Clinical Lead, Milton Keynes University Hospital
Dr. Sanjiv Agarwal is a senior clinical leader with over 20 years' experience in healthcare innovation, specializing in dermatology and digital care. He has led national improvements in skin cancer care, introduced teledermatology at DMC Healthcare, and founded Diabetacare and 4 Ways Healthcare.
Read more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1753263644497{background-color: #FFFFFF !important;}"][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" el_class="offer-block" el_id="offer"][vc_column]Multiple Delivery Models, One Trusted PartnerValue-Based care, built around you and your patients, never one size fit all.[vc_empty_space height="70px"][vc_single_image image="17621" img_size="Full" alignment="center" css=""][vc_row_inner equal_height="yes" disable_element="yes"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number"][/vc_column_text][vc_column_text el_class="text-content"]
Highly responsive, consultant-led, in-sourced endoscopy services
supporting the NHS to tackle growing demand and significant waiting lists pressures[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text el_class="number"]2[/vc_column_text][vc_column_text el_class="text-content"]
Clinically-led and experienced workforce
supporting NHS teams to deliver endoscopy services in the right place at the right time[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" disable_element="yes"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text el_class="number"]3[/vc_column_text][vc_column_text el_class="text-content"]
Safe, high quality care to every person every day
reducing the need for repeat tests, optimising patient outcomes and ensuring correct follow up[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text el_class="number"]4[/vc_column_text][vc_column_text el_class="text-content"]
Efficient and effective, innovative services
constantly reviewed to improve workflows, offering true value and high quality[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" el_class="selling-point-sec" css=".vc_custom_1752820190310{padding-top: 60px !important;}"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Consultant-Led Models
Delivered by NHS-substantive staff, ensuring clinical oversight, continuity, and quality.[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Strong Governance & Patients Outcomes
Compliant with national and local NHS standards.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Value-Based healthcare
Efficient, transparent delivery that supports commissioner budgets.[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Flexible Service Models
Tailored to meet system priorities and patient pathways.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Comprehensive Case Acceptance
All cases, including complex ones, are managed based on clinical need.[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
7-day operations
Responsive scheduling and extended access.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Multidisciplinary teams
Including NHS-experienced consultants, nurses, and operational staff.[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Digitally enabled
Ready for full digital integration, including e-RS, shared systems and scalable infrastructure.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_row type="full-width mc-parallax" full_width="stretch_row_content_no_spaces" disable_element="yes" el_class="fw-cta" css=".vc_custom_1752582303266{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/12/Endoscopy-01-min.png?id=12522) !important;}"][vc_column][vc_column_text el_class="call-us"]
Call us today for safe and competent endoscopy support
[/vc_column_text][vc_btn title="Contact us" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1686746737142{padding-top: 30px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcontact%2F|title:Our%20Services" el_class="text-aqua"][/vc_column][/vc_row][vc_section css=".vc_custom_1753102765582{background: #FFFFFF url(https://dmchealthcare.co.uk/wp-content/uploads/2025/07/DMCH-Website-Banner-4.png?id=18029) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_row content_placement="middle"][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"]Complete Pathway Ownership[vc_column_text css=""]
Our consultant-led dermatology service offers a fully managed, NHS-aligned pathway that accepts all cases (routine and complex) delivered in person or remotely, with seamless NHS system integration and a patient-focused approach.
[/vc_column_text][vc_empty_space height="70px"][/vc_column][/vc_row][vc_row][vc_column width="1/4"]
Admin & Validation
Referral processing, IPT handling, triage, booking, PTL management, PIFU, data and attendance validation, admin support, and patient experience.
[/vc_column][vc_column width="1/4"]
Outpatients & Remote
Dermatology and paediatric clinics, one-stop and FDS pathways, complex dermatosis care, post-op follow-up, isotretinoin, A&G, teledermatology, lesion photo, and remote assessments.
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Diagnostic
Skin cancer checks with dermoscopy and skin biopsies.
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Treatment
Cryotherapy, minor ops, day case procedures, curettage and cautery, excision biopsies, flap and graft surgery, complex skin surgery, intralesional steroid injections, and management of complex dermatology cases.
[/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces"][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1753101680403{background-color: #FFFFFF !important;}"][vc_row type="full-width" full_width="stretch_row_content_no_spaces"][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][vc_column_text css=""]
Digitally Enabled and Patient Centred
Our technology is built to drive efficiency, improve patient outcomes, and support elective recovery. Each tool is fully
integrated into our service model and overseen through robust governance, with consultant leadership at every step.
[/vc_column_text][vc_raw_html 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[/vc_raw_html][vc_empty_space height="70px"][/vc_column][vc_column][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces"][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_row type="full-width" el_id="challenges"][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"]Award-winning ‘National Role Model'[vc_empty_space height="32"][vc_column_text css=""]

Recognised for elective recovery and impact on health inequalities, our dermatology service sets the national standard for safe, scalable, and patient-focused care.
[/vc_column_text][vc_empty_space height="32"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="17977" img_size="Large" alignment="center" style="vc_box_rounded" css=".vc_custom_1753096695927{border-radius: 25px !important;}"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="17976" img_size="Large" alignment="center" style="vc_box_rounded" css=".vc_custom_1753096708527{border-radius: 25px !important;}"][/vc_column_inner][/vc_row_inner][vc_empty_space height="32"][vc_row_inner][vc_column_inner][vc_column_text css=".vc_custom_1753096254501{padding: 60px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2024/05/DMC-Gradient.png?id=15735) !important;border-radius: 25px !important;}"]

"Judges praised the project for its outstanding partnership working, achieving major reductions in waiting times and tackling health inequalities in rural and coastal communities. They highlighted the success of the blended insourcing and integrated care model in delivering faster, safer patient outcomes, with excellent satisfaction rates.
The initiative was described as a national blueprint for elective recovery, with clear potential for scaling across other specialties and regions."
 
Judges' Feedback
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="32"][vc_btn title="Read Full Case Study" shape="square" color="peacoc" align="center" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css="" add_icon="true"][vc_empty_space height="100px"][/vc_column][/vc_row][vc_section][vc_row type="full-width mc-parallax" css=".vc_custom_1687474401390{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/Patients-test-bg-1.jpg?id=13700) !important;}" el_id="patients"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="100px" el_class="top-spacer"]High Patient Satisfaction and Recommendation Score[vc_empty_space el_class="testimonials-spacer"]

### Gastroenterology & Endoscopy

[vc_row type="full-width"][vc_column][rev_slider_vc alias="endoscopy-slider-11"][/vc_column][/vc_row][vc_row type="full-width" el_id="challenges"][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"]Consultant-Led Gastroenterology and Endoscopy to JAG Standards[vc_column_text css="" el_class="align-center"]
Our Gastroenterology and Endoscopy services are built to deliver early diagnosis, RTT compliance, andcancer pathway performance. Led by expert consultants, we provide high JAG productivity, excellentpatient experience, and full alignment with national KPIs. We support Trusts to deliver safer, faster, and more effective care.
[/vc_column_text][vc_empty_space height="70px"][/vc_column][/vc_row][vc_section disable_element="yes" css=".vc_custom_1752570538532{background-color: #ffffff !important;}"][vc_row type="full-width" full_width="stretch_row_content_no_spaces" equal_height="yes" el_class="challenges" css=".vc_custom_1670329828123{background-color: #ffffff !important;}"][vc_column width="1/4"][vc_column_text el_class="text-20"]
Waiting lists
Endoscopy departments continue to have under capacity, despite growing demand.[/vc_column_text][/vc_column][vc_column width="1/4"][vc_column_text]
Weekday capacity
Bowel cancer screening and interventional procedures taking up weekday capacity at the expense of the diagnostic 2 week wait patient journey.[/vc_column_text][/vc_column][vc_column width="1/4"][vc_column_text]
Workforce constraints
Endemic workforce gaps across clinical and admin/IT teams.[/vc_column_text][/vc_column][vc_column width="1/4"][vc_column_text]
List productivity
Fragmented administration, high DNA rates, dropped lists and poor bowel preparation, resulting in poor list productivity.[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section][vc_row type="full-width" full_width="stretch_row_content_no_spaces" equal_height="yes" el_class="challenges"][vc_column width="1/6"][vc_column_text css="" el_class="text-20"]
32%
Adenoma Detection
[/vc_column_text][/vc_column][vc_column width="1/6"][vc_column_text css=""]
90%
Caecal Intubation
[/vc_column_text][/vc_column][vc_column width="1/6"][vc_column_text css=""]
90%
Rectal Retroversion
[/vc_column_text][/vc_column][vc_column width="1/6"][vc_column_text css=""]
99%
Gastroscopy Completeness of Procedure
[/vc_column_text][/vc_column][vc_column width="1/6"][vc_column_text css=""]
99%
Patients Recommendation Score
[/vc_column_text][/vc_column][vc_column width="1/6"][vc_column_text css=""]
96%
Patients Satisfaction Score
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_row type="full-width" full_width="stretch_row" css=".vc_custom_1670343700245{background-color: #ffffff !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="75px"]Our Clinical Lead[vc_empty_space height="45px"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_section css=".vc_custom_1752848092712{background-color: #FFFFFF !important;}" el_class="dual-cols"][vc_row equal_height="yes" el_class="dual-cols-container"][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1670362930512{background-color: #f7f7f7 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="10960" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]Our clinical lead is Dr John Devlin, Senior Consultant Gastroenterologist at Kings College Hospital, who is dedicated to quality, governance, education and continual improvement.

Read more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1670362925269{background-color: #f7f7f7 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="13529" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]Our Endoscopy Lead Nurse/Service Manager, Ed Obra is proud to be providing a safe, high quality endoscopy service at DMC.

Read more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][vc_row type="full-width" disable_element="yes" css=".vc_custom_1752575821562{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/07/Component-9-–-1.png?id=11441) !important;}" el_class="no-controls"][vc_column el_class="parallax-testimonial-wrapper"][vc_row_inner el_class="white"][vc_column_inner][vc_empty_space height="100px"]

### ENT & Audiology

[vc_row][vc_column][vc_column_text]
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width"][vc_column][rev_slider_vc alias="dermatology-patient-resource-1" mc_navigation="0"][/vc_column][/vc_row][vc_section][vc_row][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"]Consultant-Led ENT and Audiology Care, Seamlessly Delivered[vc_empty_space height="70px"][vc_column_text css=""]
Our integrated Ear, Nose and Throat (ENT) and Audiology services are fully consultant-led and aligned with NHS standards. Our scalable, smart solutions improve patient outcomes, support RTT recovery, and help reduce backlogs. Designed to give commissioners confidence, our pathways offer end-to-end clinical services overseen by NHS-substantive consultants, ensuring continuity, governance, and patient-centred care at every stage.
[/vc_column_text][vc_empty_space height="70px"][/vc_column][/vc_row][vc_row][vc_column width="1/5"]30%[vc_column_text css=".vc_custom_1752749589659{margin-top: -25px !important;}"]
Average Discharge Rate
[/vc_column_text][/vc_column][vc_column width="1/5"]2[vc_column_text css=".vc_custom_1752749628170{margin-top: -25px !important;}"]
Weeks Fastest Mobilisation
[/vc_column_text][/vc_column][vc_column width="1/5"]11%[vc_column_text css=".vc_custom_1752749635838{margin-top: -25px !important;}"]
Average DNA Rate
[/vc_column_text][/vc_column][vc_column width="1/5"]94%[vc_column_text css=".vc_custom_1752768897624{margin-top: -25px !important;}"]
Patient Recommendation Score
[/vc_column_text][/vc_column][vc_column width="1/5"]92%[vc_column_text css=".vc_custom_1752768904665{margin-top: -25px !important;}"]
Patients Satisfaction Score
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1752750630153{background-color: #FFFFFF !important;}" el_class="dual-cols"][vc_row][vc_column][vc_empty_space height="70px"][vc_empty_space height="70px"]Our Clinical Leads[vc_empty_space height="70px"][/vc_column][/vc_row][vc_row equal_height="yes" el_class="dual-cols-container"][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" el_class="dual-cols-single" css=".vc_custom_1752750425656{background-color: #F8F8F8 !important;}"][vc_column_inner width="1/2"][vc_single_image image="16939" img_size="342x342" css=""][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text css=""]
Mr Vikas Acharya
ENT Clinical Lead
Consultant Rhinologist, Facial Plastic and ENT Surgeon, University College London Hospitals
Read more 
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/2"][vc_row_inner css=".vc_custom_1752750740916{background-color: #F8F8F8 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="16938" img_size="342x342" css=""][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text css=""]
James Harrison
Audiology Lead
Deputy Head of Audiology, Sherwood Forest Hospitals
Read more 
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="70px"][/vc_column][/vc_row][/vc_section][vc_section][vc_row type="full-width" full_width="stretch_row_content" el_class="offer-block"][vc_column][vc_empty_space height="120"]Multiple Delivery Models, One Trusted Partner[vc_column_text css=""]
Value-based care, built around you and your patients, never one-size-fits-all.
[/vc_column_text][vc_empty_space height="70px"][vc_single_image image="17621" img_size="Full" alignment="center" css=""][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Consultant-Led Models
Delivered by NHS-substantive staff, ensuring clinical oversight, continuity, and quality.
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Strong Governance & Patients Outcomes
Compliant with national and local NHS standards.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Value-Based healthcare
Efficient, transparent delivery that supports commissioner budgets.
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Flexible Service Models
Tailored to meet system priorities and patient pathways.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Comprehensive Case Acceptance
All cases, including complex ones, are managed based on clinical need.
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
7-day operations
Responsive scheduling and extended access.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][vc_row_inner equal_height="yes" el_class="selling-point-sec"][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Multidisciplinary teams
Including NHS-experienced consultants, nurses, and operational staff.
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="offer-single" width="1/2"][vc_column_text css="" el_class="number check-icon-sec"][/vc_column_text][vc_column_text css="" el_class="text-content"]
Digitally enabled
Ready for full digital integration, including e-RS, shared systems and scalable infrastructure.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="15"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1752754310005{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2025/07/ENT-BG-Webpage-1.png?id=17644) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][vc_row][vc_column]Complete Pathway Ownership[vc_empty_space height="50px"][vc_column_text css=""]
Our ENT and Audiology services are consultant-led and built to manage both general and subspecialty pathways. Delivered face-to-face or virtually, we integrate with NHS systems to ensure safe, timely care across the full pathway.
[/vc_column_text][vc_empty_space height="50px"][vc_row_inner el_class="flex-box repeater-overlay"][vc_column_inner width="1/4"]

Admin & Validation
Referral processing, booking, triage coordination, PTL management, attendance tracking, and patient communications across the full pathway.
[/vc_column_inner][vc_column_inner width="1/4"]

Outpatients & Remote
Face-to-face and virtual clinics covering general and subspecialty ENT and Audiology services, including condition-specific and one-stop models.
[/vc_column_inner][vc_column_inner width="1/4"]

Diagnostic
ENT and Audiology investigations including audiometry, tympanometry, nasal endoscopy, and other functional assessments.
[/vc_column_inner][vc_column_inner width="1/4"]

Treatment
ENT day case procedures and audiology interventions including hearing aid provision and vestibular rehabilitation.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1752754969514{background-color: #2A6385 !important;}"][vc_row][vc_column][vc_empty_space height="120"]Audiology Recovery at United Lincolnshire Teaching Hospitals NHS Trust[vc_empty_space height="50px"][vc_column_text css=""]
In response to ENT and audiology backlogs at United Lincolnshire Hospitals NHS Trust, DMC Healthcare rapidly mobilised, within 2 weeks, a consultant-led audiology service to support RTT recovery and restore access. The fully managed pathway delivered high patient satisfaction, strong utilisation, and streamlined booking in partnership with Trust teams.
[/vc_column_text][vc_empty_space height="50px"][vc_column_text css=".vc_custom_1752769787494{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 20px !important;padding-left: 50px !important;background-color: #FFFFFF !important;border-radius: 25px !important;}"]
 
"Working with DMC Healthcare has been a positive experience so far. They are communicative and from the very first discussions to mobilisation, it has been a frictionless process with any concerns rapidly addressed."
 
Head of Contracting, ULTH
 
[/vc_column_text][vc_empty_space height="120"][vc_btn title="Read Full Case Study" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css="" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcase-study%2Faddressing-audiology-backlogs-at-united-lincolnshire-hospitals-nhs-trust%2F|target:_blank" el_class="text-aqua"][vc_empty_space height="120"][/vc_column][/vc_row][/vc_section][vc_section][vc_row][vc_column][vc_empty_space height="120"][/vc_column][/vc_row][vc_row type="full-width mc-parallax" el_class="no-controls"][vc_column][vc_row_inner][vc_column_inner]High Patient Satisfaction and Recommendation Score[vc_empty_space height="50"][vc_column_text css=""]
Consistently rated highly by patients and professionals, our model brings together clinical leadership, digital efficiency, and seamless collaboration to deliver strong outcomes, positive experiences, and lasting trust across the care journey.
[/vc_column_text][vc_empty_space height="50"][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/4"][vc_empty_space height="50"][/vc_column_inner][vc_column_inner width="1/4"]94%[vc_column_text css=".vc_custom_1752769152819{margin-top: -25px !important;}"]
Patient RecommendationScore
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"]92%[vc_column_text css=".vc_custom_1752769160489{margin-top: -25px !important;}"]
Patient SatisfactionScore
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_empty_space height="50"][/vc_column_inner][/vc_row_inner][vc_empty_space height="70"][vc_row_inner el_class="white testimonials-block" css=".vc_custom_1752756633049{padding-top: 0px !important;padding-right: 80px !important;padding-bottom: 80px !important;padding-left: 80px !important;background-color: #23B9CE !important;border-radius: 25px !important;}"][vc_column_inner][vc_empty_space]

### Home-2

[vc_row type="full-width"][vc_column][rev_slider_vc alias="test-home-slider"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces" gap="30" equal_height="yes" content_placement="bottom" el_class="fw-text-img background-overlay"][vc_column width="1/3" offset="vc_hidden-xs"][vc_single_image image="11703" img_size="large" alignment="right"][/vc_column][vc_column width="1/3"][vc_empty_space height="100px" el_class="top-space"]Working in partnership with the NHS[vc_empty_space height="60px"]DMC Healthcare exists to create a frictionless patient experience of the highest quality, wherever needed.[vc_empty_space height="40px"][vc_column_text el_class="text-20"]
With waiting list pressures, workforce shortages and unprecedented demand, DMC Healthcare is focused on solving capacity deficits with a firm eye on quality and robust clinical governance.
DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, a leading partner for radiology reporting, in-sourced routine endoscopy services and MSK community services.
[/vc_column_text][vc_empty_space height="113px" el_class="bottom-space"][/vc_column][vc_column width="1/3" offset="vc_hidden-xs" css=".vc_custom_1684433350728{padding-right: 80px !important;}"][vc_single_image image="11702" img_size="large"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces"][vc_column css=".vc_custom_1684429597479{padding-top: 75px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}"]Our Services[/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" equal_height="yes" disable_element="yes" el_class="services-tiles-container"][vc_column width="1/3" css=".vc_custom_1669723720883{background-color: #4f8cf5 !important;}" offset="vc_col-xs-12" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text css=".vc_custom_1671716230099{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}" el_class="px-6 lg:px-`{`55px`}`"]
Radiology Reporting
National shortage of radiologists, demand for imaging studies continues to grow

DMC Radiology Reporting Solutions can support the development of the new Community Diagnostic Centres and the Targeted Lung Health Checks Programme.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317869418{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fradiology-reporting%2F|title:Radiology%20Reporting"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:http%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2023%2F08%2FRadiology-Digital-Flyer-Web.pdf|title:Radiology%20Reporting|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1669723172279{background-color: #37a7dc !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text]
Endoscopy
Endoscopy departments continue to have under capacity, despite growing demand

DMC’s endoscopy group is ready to support your team through a network of Consultant Gastroenterologists available for work nationwide.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317824909{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fendoscopy%2F|title:Endoscopy"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2024%2F01%2FEndoscopy-Digital-Flyer-Web.pdf|title:Endoscopy|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1669723179195{background-color: #28bbd2 !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text css=""]
Dermatology
With 4,000+ dermatological conditions, 50% of population consider they have a problem

DMC's dermatology services are award-recognised for delivering a fully managed, seamless patient pathway from referral to treatment.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317881973{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:http%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2023%2F08%2FDermatology-Digital-Flyer-Web.pdf|title:Dermatology|target:_blank"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" equal_height="yes" disable_element="yes" el_class="services-tiles-container"][vc_column width="1/3" css=".vc_custom_1752469588838{background-color: #51a5da !important;}" offset="vc_col-xs-12" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text css=".vc_custom_1752469124258{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}" el_class="px-6 lg:px-`{`55px`}`"]
Gastroenterology and Endoscopy
Endoscopy departments continue to have under capacity, despite growing demand

Our endoscopy and gastroenterology clinical staff bring years of experience in delivering safe, effective, and high-quality care.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317869418{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fradiology-reporting%2F|title:Radiology%20Reporting"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2024%2F09%2FGastro-Endoscopy-Leaflet.pdf|title:Gastroenterology%20and%20Endoscopy|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1752469563446{background-color: #5f8bf2 !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text css=""]
ENT and Audiology
NHS waiting times remain high, with ENT among the longest and increasing steadily for over a decade

DMC'S ENT and audiology service demonstrates strong operational agility, enabling rapid clinic mobilisation, backlog reduction, and RTT compliance.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317824909{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fendoscopy%2F|title:Endoscopy"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2024%2F01%2FEndoscopy-Digital-Flyer-Web.pdf|title:Endoscopy|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1752469457688{background-color: #51a5da !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text css=""]
Gynaecology
Approximately 750,000 women are currently awaiting gynaecological treatment in the UK, highlighting the urgent need for action

DMC's gynaecology team can supply experienced clinical staff to support elective recovery while ensuring safe, effective, and high-quality care.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317881973{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2024%2F09%2FGynaecology-Leaflet.pdf|title:Gynaecology|target:_blank"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" equal_height="yes" el_class="services-tiles-container"][vc_column width="1/4" css=".vc_custom_1752583271606{background-color: #28bbd2 !important;}" el_class="all-logys-section"][vc_column_text css="" el_class="text-white"]
Dermatology
DMC's dermatology services are award-recognised for delivering a fully managed, seamless patient pathway from referral to treatment.
[/vc_column_text][vc_empty_space height="40"][vc_btn title="Explore More" shape="square" color="white" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css=".vc_custom_1753268589737{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology"][/vc_column][vc_column width="1/4" css=".vc_custom_1752583375066{background-color: #51a5da !important;}" offset="vc_col-xs-12" el_class="py-6 lg:py-10 px-6 lg:px-14 all-logys-section"][vc_column_text css=".vc_custom_1753284687637{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}" el_class="text-white"]
Gastroenterology and Endoscopy
Our endoscopy and gastroenterology clinical staff bring years of experience in delivering safe, effective, and high-quality care.
[/vc_column_text][vc_empty_space height="40"][vc_btn title="Explore More" shape="square" color="white" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css=".vc_custom_1753268605322{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fgastroenterology-endoscopy%2F|title:Radiology%20Reporting"][/vc_column][vc_column width="1/4" css=".vc_custom_1752583383083{background-color: #5f8bf2 !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14 all-logys-section"][vc_column_text css="" el_class="text-white"]
ENT and Audiology
DMC'S ENT and audiology service demonstrates strong operational agility, enabling rapid clinic mobilisation, backlog reduction, and RTT compliance.
[/vc_column_text][vc_empty_space height="40"][vc_btn title="Explore More" shape="square" color="white" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css=".vc_custom_1753268617121{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fent-audiology%2F|title:Endoscopy"][/vc_column][vc_column width="1/4" css=".vc_custom_1752583391155{background-color: #51a5da !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14 all-logys-section"][vc_column_text css="" el_class="text-white"]
Gynaecology
DMC's gynaecology team can supply experienced clinical staff to support elective recovery while ensuring safe, effective, and high-quality care.
[/vc_column_text][vc_empty_space height="40"][vc_btn title="Explore More" shape="square" color="white" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css=".vc_custom_1753268626799{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fgynaecology%2F|title:Gynaecology"][/vc_column][/vc_row][vc_row type="full-width" el_class="padding-top-89" css=".vc_custom_1685982927336{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/BG-WAVES.png?id=13348) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_column]Why Choose Us[vc_empty_space height="37px"][vc_row_inner top_margin="page-margin-top" el_class="flex-cols"][vc_column_inner width="1/3"]

				CollaborationWe work closely with our customers and Trusts to provide a customised solution that works for everyone


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				Tailored SolutionsWe can offer Trusts a service that wraps around your specific needs, be it cost control, end-to-end administration, or the levels of activity reporting


			[/vc_column_inner][vc_column_inner width="1/3"]

				Reliable ReportingWe’ve put in place trusted and robust mechanisms for extracting and reporting real-time data, suited for the customer’s contracting needs


			[vc_empty_space]

				Innovative & EfficientTrue value is delivered through advanced digital routes and comprehensive customised reporting


			[/vc_column_inner][vc_column_inner width="1/3"]

				Consultant LedWe drive an empowered and well-governed workforce to optimise patient outcomes thanks to the leadership of leading specialists


			[vc_empty_space]

				Highest Quality CareWe have a track record of sustaining the highest standards of satisfaction, as well as demonstrating that we are always learning and growing


			[/vc_column_inner][/vc_row_inner][vc_empty_space height="80px"][/vc_column][/vc_row][vc_section parallax="content-moving" el_class="fw-cta-btn" css=".vc_custom_1681680169070{background-color: #4f8cf5 !important;}"][vc_row el_class="flex-cols"][vc_column width="2/3"][vc_column_text el_class="p-20"]
Our commitment to vigorous clinical governance sets us apart, making us a trusted partner
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_btn title="Our Quality" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-blue p-20" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-quality%2F|title:Contact%20us"][/vc_column][/vc_row][/vc_section][vc_row type="full-width mc-parallax" el_class="no-controls" css=".vc_custom_1697101940654{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/12/Lung-Health-01-min.png?id=12528) !important;}"][vc_column][vc_row_inner el_class="white testimonials-block"][vc_column_inner][vc_empty_space height="70px"]
			
			
				Everything we do revolves around our patients. We are nothing without them, and we are always working to build a compassionate and high-quality service. One of the most significant tools in our toolbox is patient experience, which allows us to share and apply what we’ve learnt.
				The DMC Quailty & Governance Team
			
				
				
			[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"]Our latest news & events[vc_empty_space height="50px"][vc_basic_grid post_type="post" max_items="50" style="pagination" items_per_page="4" element_width="3" paging_design="none" loop="yes" autoplay="7" item="13409" grid_id="vc_gid:1753284507020-7f690719-8fab-7"][vc_empty_space height="50px"][vc_btn title="See All News" shape="square" color="turquoise" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fnews%2F|title:News|target:_blank"][vc_empty_space height="50px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" el_class="logo-repeater" css=".vc_custom_1701082591868{background-color: #ffffff !important;}"][vc_column][vc_images_carousel images="16861,16862,16863,16864,16865,16866,16867,16868,16869,16870,16871,16872" img_size="full" onclick="custom_link" custom_links_target="_blank" slides_per_view="6" autoplay="yes" hide_prev_next_buttons="yes" wrap="yes" css="" custom_links="#E-8_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" el_class="slider-design"][vc_empty_space height="70px"][/vc_column][/vc_row]

### Sustainability

[vc_row type="full-width"][vc_column el_class="inner-hero-container"][rev_slider_vc alias="graduate-scheme-1"][/vc_column][/vc_row][vc_row css=".vc_custom_1715854045714{padding-top: 45px !important;padding-bottom: 45px !important;}"][vc_column][vc_row_inner css=".vc_custom_1715855298333{margin-top: 15px !important;}"][vc_column_inner width="1/2"][vc_empty_space]Our Commitment to a Greener Future[vc_column_text css="" el_class="font-20"]DMC Healthcare is committed to supporting the NHS’s goal of achieving net zero carbon emissions by 2050. We align with this ambition by adopting sustainable practices and reducing our environmental impact. Our focus is on lowering carbon emissions through transport, facilities, clinical equipment, waste reduction, sustainable procurement, and community engagement.

In line with the NHS’s targets, we aim to achieve net zero for direct emissions by 2040, with an 80% reduction by 2032, and net zero for indirect emissions by 2045. Our ISO 14001, ISO 9001, and ISO 27001 certifications demonstrate our dedication to proactive environmental management, quality assurance, and information security.[/vc_column_text][vc_empty_space]Our Initiatives[vc_column_text css="" el_class="font-20"]Our Carbon Reduction Plan adopts the lowering of our carbon emissions through transport and facilities, clinical equipment and consumables, waste reduction and recycling, sustainable procurement, and community engagement.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="15895" img_size="Full" css=".vc_custom_1715855238112{padding-top: 25px !important;}"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1715854045714{padding-top: 45px !important;padding-bottom: 45px !important;}"][vc_column][vc_row_inner css=".vc_custom_1715860005961{margin-bottom: 0px !important;}"][vc_column_inner]Our Recent Milestones:[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width="1/3"][vc_single_image image="16768" alignment="center" css=""][vc_column_text css=".vc_custom_1736175133507{margin-top: 0px !important;margin-bottom: 0px !important;}"]
Standardisation of hardware across the company and prioritising environmentally conscious brands like Microsoft.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16771" alignment="center" css=""][vc_column_text css=".vc_custom_1736175141273{margin-top: 0px !important;}"]
IT supplies from 100% brand new to now 98% refurbished / used, 2% new, less new device manufacturing required.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16779" alignment="center" css=""][vc_column_text css=".vc_custom_1736175148717{margin-top: 0px !important;}"]
Operating a paperless business model, using digital systems to streamline operations and reduce waste.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/3"][vc_single_image image="16777" alignment="center" css=""][vc_column_text css=".vc_custom_1736175408117{margin-top: 0px !important;}"]
Encouraging employees to go electric, with plan to install an electric car charger point at Head Office.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16780" alignment="center" css=""][vc_column_text css=".vc_custom_1736175416957{margin-top: 0px !important;}"]
Embedding sustainability in our governance with regular newsletters and communications to share achievements and encourage green initiatives.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16781" alignment="center" css=""][vc_column_text css=".vc_custom_1736175458473{margin-top: 0px !important;}"]
Collaborating with local authorities and community groups on initiatives like tree planting and school recycling programmes.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/3"][vc_single_image image="16778" alignment="center" css=""][vc_column_text css=".vc_custom_1736175281910{margin-top: 0px !important;}"]
Prioritising virtual meetings to reduce travel and recruiting locally for onsite roles to minimise travel distances.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16773" alignment="center" css=""][vc_column_text css=".vc_custom_1736175288931{margin-top: 0px !important;}"]
Newly refurbished Head office space, with majority of furniture and fixtures created with second hand and recycled materials.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16769" alignment="center" css=""][vc_column_text css=".vc_custom_1736175295596{margin-top: 0px !important;}"]
Shipping box weight and size reductions of IT Kit, choosing partners who have net Zero goals.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/3"][vc_single_image image="16774" alignment="center" css=""][vc_column_text css=".vc_custom_1736175346292{margin-top: 0px !important;}"]
Sourcing from local vendors to minimise shipping carbon footprint.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16775" alignment="center" css=""][vc_column_text css=".vc_custom_1736175366603{margin-top: 0px !important;}"]
Transitioning from 66% to 100% electric company vehicles within 24 months.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_single_image image="16776" alignment="center" css=""][vc_column_text css=".vc_custom_1736175373957{margin-top: 0px !important;}"]
Encouraging sustainable transport options like public transport and cycling, with financial incentives for greener choices.
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" el_class="contact-banner" css=".vc_custom_1715855138800{padding-top: 90px !important;padding-bottom: 45px !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class="font-20"]
We have recently acheived the ISO14001 certification (May 2024) for Environmental Management to benchmark and improve our environmental management systems and in-turn performance in energy use, transport planning, materials reuse, renewable energy generation, and waste management.
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" el_class="contact-banner" css=".vc_custom_1715855492560{padding-top: 25px !important;padding-bottom: 25px !important;background-color: #00bf63 !important;}"][vc_column][vc_row_inner][vc_column_inner]Get Involved[vc_column_text el_class="font-20 text-white"]
Join us on our journey to a sustainable future. Whether you are a patient, staff member, or community partner, there are many ways to get involved and support our sustainability efforts.
Join us on social media for latest news and updates.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner content_placement="middle"][vc_column_inner width="4/12"][/vc_column_inner][vc_column_inner width="1/12"][vc_icon icon_fontawesome="fab fa-linkedin" color="white" size="lg" align="right" link="url:https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdmc-healthcare%2F"][/vc_column_inner][vc_column_inner width="1/12"][vc_icon icon_fontawesome="fab fa-facebook-square" color="white" size="lg" align="center" link="url:https%3A%2F%2Fwww.facebook.com%2Fdmchealthcare1"][/vc_column_inner][vc_column_inner width="1/12"][vc_icon icon_fontawesome="fab fa-twitter-square" color="white" size="lg" css=".vc_custom_1715856988677{padding-right: 0px !important;}" link="url:https%3A%2F%2Ftwitter.com%2Fdmc_healthcare"][/vc_column_inner][vc_column_inner width="4/12"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Patient Resources

[vc_row type="full-width"][vc_column][rev_slider_vc alias="contact-slider-11" mc_navigation="0"][/vc_column][/vc_row][vc_section content_placement="middle" css=".vc_custom_1731422724003{background-color: #ffffff !important;}"][vc_row content_placement="middle" css=".vc_custom_1731422739479{border-radius: 35px !important;}"][vc_column][vc_empty_space height="100px"][vc_row_inner][vc_column_inner]DMC Patient Leaflets[vc_column_text css=""]Within our DMC Dermatology service, we provide a series of patient leaflets designed to guide you through your skin treatment journey. These resources offer essential information on preparing for and recovering from minor dermatological procedures. Please review the following leaflets that are relevant to your care:[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space height="50"][vc_row_inner][vc_column_inner width="1/3"][vc_single_image image="16647" img_size="Full" alignment="center" onclick="custom_link" img_link_target="_blank" css="" link="https://dmchealthcare.co.uk/wp-content/uploads/2024/11/LPC-Patient-Info-Leaflet.pdf"][/vc_column_inner][vc_column_inner width="1/3"][vc_single_image image="16649" img_size="Full" alignment="center" onclick="custom_link" img_link_target="_blank" css="" link="https://dmchealthcare.co.uk/wp-content/uploads/2024/11/Dermatology-Minor-Operations-Patient-Information-4.pdf"][/vc_column_inner][vc_column_inner width="1/3"][vc_single_image image="16650" img_size="Full" alignment="center" onclick="custom_link" img_link_target="_blank" css="" link="https://dmchealthcare.co.uk/wp-content/uploads/2024/11/06-Wound-care-after-surgery-patient-leaflet.pdf"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="100px"][vc_separator css=""][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1731340396856{background-color: #ffffff !important;}"][vc_row content_placement="middle" css=".vc_custom_1731340287012{background-color: #ffffff !important;}"][vc_column][vc_empty_space height="100px"]Patient Resources for Dermatology[vc_column_text css="" el_class="font-20"]Here you'll find valuable information and resources to help you manage your skin health and empower you to take charge of your wellbeing.[/vc_column_text][vc_empty_space height="50"][/vc_column][/vc_row][/vc_section][vc_section el_id="patient-resources" css=".vc_custom_1731418475249{background-color: #ffffff !important;}"][vc_row content_placement="top" css=".vc_custom_1731424292089{background-color: #ffffff !important;}"][vc_column el_class="flexCenter"][vc_tabs type="type-big"][vc_tab title="Common Skin Conditions" tab_id="1681733440-1-92"][vc_row_inner][vc_column_inner el_class="left-col" width="1/2"][vc_single_image image="16652" img_size="Large" alignment="center" css=""][/vc_column_inner][vc_column_inner el_class="common-skin-conditions right-col" width="1/2"][vc_column_text css=".vc_custom_1731408317688{margin-bottom: 24px !important;}" el_class="services-list-container"]
Common Skin Conditions
[/vc_column_text][vc_column_text css="" el_class="font-20"]Comprehensive information and guidance on various skin conditions from the NHS, designed to help individuals understand symptoms, manage conditions, and explore treatment options for effective self-care and when to seek professional medical assistance.[/vc_column_text][vc_btn title="Acne" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Facne%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Athlete’s Foot" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fathletes-foot%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Cellulitis" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fcellulitis%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Cold Sores" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fcold-sores%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Dermatitiis/Eczema" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fatopic-eczema%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Heat Rash" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fheat-rash-prickly-heat%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Hives" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fhives%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Impetigo" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fimpetigo%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Psoriasis" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fpsoriasis%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Ringworm" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fringworm%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Rosacea" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Frosacea%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Shingles" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fshingles%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_btn title="Vitiligo" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.nhs.uk%2Fconditions%2Fvitiligo%2F|title:Dermatology|target:_blank" el_class="float-button"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="Self-Care Resources" tab_id="1681733440-2-13"][vc_row_inner][vc_column_inner el_class="left-col" width="1/2"][vc_single_image image="16653" img_size="full" css=""][/vc_column_inner][vc_column_inner el_class="right-col" width="1/2"][vc_column_text css=""]
Self-Care Resources
Taking care of your skin is vital for your overall health and well-being. Here are some useful resources to help you understand skincare, manage common conditions, and maintain healthy skin.[/vc_column_text][vc_column_text css=""]
Patient Information Leaflets
Information from the British Association of Dermatologists (BAD) to help you better understand a particular skin condition and advice on living with skin conditions.[/vc_column_text][vc_btn title="Explore More" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.bad.org.uk%2Fpatient-information-leaflets%2F|title:Dermatology|target:_blank" el_class="float-button"][vc_empty_space height="100px"][vc_column_text css=""]
Video Guides
A selection of patient information videos developed by the British Association of Dermatologists in collaboration with St. John’s Institute of Dermatology at Guy’s and St. Thomas’ Hospital. These 'How-to' videos provide useful tips for using treatments effectively.
[/vc_column_text][vc_btn title="Video Guides" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.skinhealthinfo.org.uk%2Fsupport-resources%2Fvideo-guides%2F|title:Dermatology|target:_blank" el_class="float-button"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="Patient Support Resources" tab_id="1681741173653-2-6"][vc_row_inner][vc_column_inner el_class="left-col" width="1/2"][vc_single_image image="16654" img_size="full" css=""][/vc_column_inner][vc_column_inner el_class="right-col" width="1/2"][vc_column_text css=""]
Patient Support Resources
If you need support, here is an alphabetical list of national, regional, and local patient support groups for those with skin conditions. Run by volunteers with the condition, these groups offer valuable emotional support and practical assistance.[/vc_column_text][vc_btn title="Explore More" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:https%3A%2F%2Fwww.skinhealthinfo.org.uk%2Fsupport-resources%2Fpatient-support-groups%2F|title:Dermatology%20Patient%20Support|target:_blank"][/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50"][vc_separator css=""][/vc_column][/vc_row][vc_row content_placement="middle" css=".vc_custom_1731340287012{background-color: #ffffff !important;}"][vc_column][vc_empty_space height="100px"]Patient Support and Feedback[vc_column_text css="" el_class="font-20"]If you have additional questions, wish to provide feedback, or would like to make a complaint, our team welcomes hearing from patients and is fully prepared to assist you.[/vc_column_text][vc_btn title="Email Patient Support" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css="" add_icon="true" link="url:mailto%3Admc.administration%40nhs.net%3Fsubject%3DPatient%20Support|target:_blank" el_class="float-button"][vc_empty_space height="50"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="100px"][/vc_column][/vc_row][/vc_section]

### Our Brand Guidelines

[vc_row type="full-width"][vc_column el_class="inner-hero-container"][rev_slider_vc alias="test-home-slider-12"][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_empty_space height="100"]Our Brand Identity[vc_column_text css="" el_class="font-20"]Welcome to DMC Healthcare's brand guidelines. This guide provides insight into our company culture and the spoken, written, and visual elements integral to our unique, vibrant and collaborative identity. Our frictionless waves and dynamic 2-tone blue palette symbolise our commitment to creating a seamless, high-quality patient experience wherever needed. This guide is essential for maintaining our core brand identity, integrity and TRUST values across all communications, guiding our interactions with our patients and stakeholders alike.





Let’s bring our brand to life together!









 







[/vc_column_text][vc_separator css=""][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_empty_space height="60"][vc_row_inner][vc_column_inner width="1/3"]Logo[vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	Use blue logo for any light backgrounds
 	Use white logo for any dark backgrounds

[/vc_column_text][vc_empty_space][/vc_column_inner][vc_column_inner width="1/3"]Main logo[vc_column_text css="" el_class="font-20"]Our logo is sharp, simple and easily adaptable to all applications - with two colour options for maximum stand out. Our logo is the main symbol people can identify us with.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"]Sub-brand logos[vc_column_text css="" el_class="font-20"]Our sub-brands extend our core brand, each with its unique visual identity representing distinct service lines. Utilising DMC sub-brands enables us to highlight specific service offerings professionally and clearly, enhancing clarity and differentiation.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width="1/3"]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Change the spacing or proportions of the logo
 	Distort or skew the aspect ratio of the logo
 	Rotate or angle the logo
 	Change the colours of the logo
 	Use it to modify or create a new logo

[/vc_column_text][vc_empty_space][vc_btn title="Download Logo" style="flat" shape="square" color="turquoise" size="lg" align="left" i_align="right" i_icon_fontawesome="far fa-arrow-alt-circle-down" css="" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.sharepoint.com%2F%3Au%3A%2Ft%2FDMC_Marketing%2FEftbxL91nglHtqhT2jC3J-wBttthS222I6PFH4EnbM4otw%3Fe%3D4lFZDb%26download%3D1"][/vc_column_inner][vc_column_inner width="1/3"][vc_single_image image="16088" img_size="full" alignment="center" css=""][vc_single_image image="16089" img_size="full" alignment="center" css=""][/vc_column_inner][vc_column_inner width="1/3"][vc_single_image image="16096" img_size="full" alignment="center" css=""]✅ Do[vc_column_text css="" el_class="font-20"]

 	Use for Business-to-Business purpose only.
 	Use for any partnership design work.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Use for any patient document.

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][vc_separator css=""][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_empty_space height="60"][vc_row_inner][vc_column_inner width="1/3"]Clearance Space[vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	Main Logo - Generally leave at least 50% of the size of the logo from the edge of the page / artwork.
 	Sub-brand Logo - Generally leave at least 100% of the size of the logo from the edge of the page / artwork.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Place the logo or icon too far away from the edge of the page / artwork, unless it is the centre focus of the page.

[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"]Main logo[vc_single_image image="16176" img_size="full" alignment="center" css=""][/vc_column_inner][vc_column_inner width="1/3"]Sub-brand logos[vc_single_image image="16177" img_size="full" alignment="center" css=""][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][vc_separator css=""][vc_empty_space height="60"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/3"]Positioning[vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	Place it on top left, top right, bottom left or bottom right only.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Place it in between or within text.

[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"]Main logo[vc_single_image image="16178" img_size="full" alignment="center" css=""][vc_single_image image="16180" img_size="full" alignment="center" css=""][/vc_column_inner][vc_column_inner width="1/3"]Sub-brand logos[vc_single_image image="16179" img_size="full" alignment="center" css=""][vc_single_image image="16181" img_size="full" alignment="center" css=""][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][vc_separator css=""][vc_empty_space height="60"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/3"]Background[vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	Use the blue logo on a light background.
 	Use the white logo on a dark background.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Use logo on a cluttered background.
 	Use the blue logo on a background that either matches the logo's colour or is a dark background.
 	Place the logo on a background that is not a specific DMC colour, unless that colour is designated for a special occasion.

[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"]Main logo[vc_single_image image="16188" img_size="full" alignment="center" css=""][/vc_column_inner][vc_column_inner width="1/3"]Sub-brand logos[vc_single_image image="16189" img_size="full" alignment="center" css=""][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][vc_separator css=""][vc_empty_space height="60"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/3"]Colour[vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	The main two colours of DMC, Sky Blue and Cornflower Blue, should be the primary focus in any designs or artwork, combined to create a 2-tone colour blend.
 	White - A contrasting colour for artworks with a navy blue background or often used as a background itself.
 	Cool Grey - Used with tint variants for text and content accents. This colour should never be used as a background or for large shapes, but rather to compliment them.
 	Charcoal - Used for body text throughout print and digital materials.
 	The brand's secondary colours include deep blue for logo placement and backgrounds, deep turquoise blue for contrast and design variety, royal blue for graphic impact, and royal blue tints for layering effects.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Excessive use of sub-brand or secondary colours to minimise overshadowing the primary colour.
 	Create additional colours for use in design work unless those colours are designated for special occasions.

[/vc_column_text][/vc_column_inner][vc_column_inner width="1/3"]Primary colour[vc_single_image image="16202" img_size="full" alignment="center" css=""]Secondary colour[vc_single_image image="16201" img_size="full" alignment="center" css=""][/vc_column_inner][vc_column_inner width="1/3"]Sub-brand colour[vc_single_image image="16200" img_size="full" alignment="center" css=""][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][vc_separator css=""][vc_empty_space height="60"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/3"]Typography[vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	Open Sans is the typeface used for DMC branding.
 	Use bold or semi-bold for headings, medium for sub-titles, and light or regular for other text.
 	Ensure clear contrast with the background and keep kerning between -10 and 0.
 	Maintain consistent weights and adequate line spacing in paragraphs.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Use any fonts other than Open Sans.

[/vc_column_text][/vc_column_inner][vc_column_inner width="2/3"][vc_single_image image="16206" img_size="full" alignment="center" css=""][vc_empty_space height="60"][vc_btn title="Download Font" style="flat" shape="square" color="turquoise" size="lg" align="left" i_align="right" i_icon_fontawesome="far fa-arrow-alt-circle-down" css="" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare-my.sharepoint.com%2F%3Au%3A%2Fg%2Fpersonal%2Fkasmia_lowthanavijit_dmchealthcare_co_uk%2FEeo-_BBnmOdMkWbhfAOIOQYBt5mrqECg8tN2dg4EpRBIIw%3Fe%3DfM16gj%26download%3D1"][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][vc_separator css=""][vc_empty_space height="60"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1721056026690{margin-top: 0px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/3"]Partnership &Co-branding[vc_column_text css="" el_class="font-20"]In the case of co-branding or partnering with our business partner, to ensure that both brands are presented equally and their mutual value is recognised, we have established the following guidelines:[/vc_column_text][vc_empty_space]✅ Do[vc_column_text css="" el_class="font-20"]

 	DMC Main logo - The space between the two logos should be 50% of the DMC logo's size, with a dividing line in the centre. The partner's logo should not be taller than 75% of the DMC logo's height.
 	DMC Sub-brand logo - The space between the two logos should be equal to the full size of the DMC logo, with a dividing line in the centre. The partner's logo should not be taller than the sub brand logo.

[/vc_column_text][vc_empty_space]❌ Do not[vc_column_text css="" el_class="font-20"]

 	Present the logos in a way that makes them appear unequal in size or prominence.

[/vc_column_text][/vc_column_inner][vc_column_inner width="2/3"]Main logo[vc_single_image image="16210" img_size="full" alignment="center" css=""]Sub-brand logo[vc_single_image image="16211" img_size="full" alignment="center" css=""][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height="60"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row equal_height="yes" content_placement="middle" css=".vc_custom_1721641634899{margin-top: 0px !important;padding-top: 25px !important;padding-bottom: 25px !important;background-color: #4f8cf5 !important;}" el_class="contact-banner"][vc_column][vc_empty_space height="20"][vc_row_inner][vc_column_inner]Start designing[vc_column_text css=".vc_custom_1721641655342{padding-right: 15px !important;padding-left: 15px !important;}" el_class="font-38 text-white"]
Approval from DMC Healthcare is required before publishing or designing materials. For submissions or inquiries, please contact marketing@dmchealthcare.co.uk
[/vc_column_text][vc_empty_space height="32"][vc_btn title="Download Brand Guidelines" style="flat" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="far fa-arrow-alt-circle-down" css="" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2024%2F07%2FDMC-Healthcare-Brand-Guideline-1.pdf|target:_blank"][/vc_column_inner][/vc_row_inner][vc_empty_space height="20"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="60"]Join us on social media for further reference examples and to engage with our latest news and updates.[vc_empty_space height="32"][vc_row_inner content_placement="middle"][vc_column_inner width="4/12"][/vc_column_inner][vc_column_inner width="1/12"][vc_icon icon_fontawesome="fab fa-linkedin" color="turquoise" size="xl" align="right" css="" link="url:https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdmc-healthcare%2F"][/vc_column_inner][vc_column_inner width="1/12"][vc_icon icon_fontawesome="fab fa-facebook-square" color="turquoise" size="xl" align="center" css="" link="url:https%3A%2F%2Fwww.facebook.com%2Fdmchealthcare1"][/vc_column_inner][vc_column_inner width="1/12"][vc_icon icon_fontawesome="fab fa-twitter-square" color="turquoise" size="xl" css="" link="url:https%3A%2F%2Ftwitter.com%2Fdmc_healthcare"][/vc_column_inner][vc_column_inner width="4/12"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Graduate Scheme

[vc_row type="full-width"][vc_column el_class="inner-hero-container"][rev_slider_vc alias="talent-pool-1"][/vc_column][/vc_row][vc_row css=".vc_custom_1696344840406{padding-top: 90px !important;padding-bottom: 90px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_empty_space]Join DMC’s Graduate Scheme and Make a Difference[vc_column_text el_class="font-20"]
Are you a recent graduate looking to kickstart your career in the dynamic world of healthcare? DMC is excited to announce openings for two graduates to join our 2-year graduate scheme. This is a unique opportunity to gain invaluable experience and knowledge about DMC and the National Health Service (NHS), whilst honing your skills across various areas of our business.
[/vc_column_text][vc_empty_space height="50px"]Our Team[vc_column_text el_class="font-20"]DMC takes pride in a diverse workforce, involving a range of talented and knowledgeable experts working together as teams. This includes clinical experts, who constantly strive towards delivering the best patient care, and non-clinical experts and support staff, who revolutionise working methods in the healthcare industry.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="15684" img_size="Full"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" el_class="contact-banner" css=".vc_custom_1715864217564{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/07/Component-9-–-1.png?id=11441) !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="70px"]About the Programme[vc_column_text el_class="text-white"]
During this comprehensive programme, you will rotate through different departments within our company, gaining hands-on experience and insight into various aspects of the business. You will receive mentorship and guidance from industry experts as you embark on this exciting journey of professional development.
[/vc_column_text][vc_empty_space height="90px"][vc_single_image image="15968" img_size="Large" alignment="center" el_class="align-center"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=".vc_custom_1715864412240{padding-top: 45px !important;padding-bottom: 90px !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="15864" img_size="large"][/vc_column_inner][vc_column_inner width="1/2"]Salary & Benefits[vc_column_text el_class="font-20"]

 	Competitive starting salary with scope for quick progression.
 	Comprehensive training and development opportunities.
 	Exposure to a diverse range of projects and challenges.
 	Mentorship from experienced professionals.
 	Potential for career advancement within our company.
 	Access to a Blue Light Card which offers great NHS discounts.

[/vc_column_text][vc_empty_space]Personal Specification[vc_column_text el_class="font-20"]

 	Graduated in the last two years with a 2:1 and above in any subject.
 	Strong communication, organisational, and interpersonal skills.
 	Proactive attitude with a willingness to learn and adapt.
 	Genuine interest in the healthcare industry and our company mission.
 	Experience with MS Office applications, including Word and Excel.
 	Good spelling, grammar, and punctuation skills.
 	Strong attention to detail, analytical mind & ability to work as part of a team and have an organised approach to multi-tasking.

[/vc_column_text][/vc_column_inner][/vc_row_inner]Hiring Process[vc_single_image image="15972" img_size="full" el_class="align-center"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" el_class="contact-banner" css=".vc_custom_1714665031417{padding-top: 25px !important;padding-bottom: 25px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/07/Component-9-–-1.png?id=11441) !important;}"][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class="text-white"]
If you are ready to launch your career with our healthcare company and embark on an exciting journey of growth and discovery, APPLY NOW!
[/vc_column_text][vc_btn title="Apply Now" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.peoplehr.net%2FPages%2FJobBoard%2FOpening.aspx%3Fv%3D941d6cdd-707f-4c43-a4c9-aa282f48fce1" el_class="text-blue p-20" css=".vc_custom_1715865693720{margin-top: 15px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class="testimonial-alt"][vc_column][vc_empty_space height="90px"][vc_column_text el_class="quote-text quote-text-blue"]
Join our dynamic team, where your ideas matter, and your potential is 
nurtured from day one gaining invaluable experience and making 
impactful contributions. We're here to support you at every step of the way!
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text el_class="quote-text quote-text-blue"]

Pritika Gupta
Chief Operating Officer[/vc_column_text][vc_empty_space height="90px"][/vc_column][/vc_row]

### 

[vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column]

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           

                           test qoute

                       

                       

                        

                        

                        

                      

                [/vc_column][/vc_row]

### Case Studies

[vc_row type="full-width"][vc_column el_class="inner-hero-container"][rev_slider_vc alias="case-study-slider"][/vc_column][/vc_row][vc_row el_class="news-grid-container case-study-grid-container" css=".vc_custom_1701161346756{padding-top: 50px !important;padding-bottom: 70px !important;}"][vc_column el_class="news-grid"][vc_column_text el_class="case-study-custom"]
          
        
          
        All
      
          Audiology
        
          Dermatology
        
          Endoscopy
        
          ENT
                
      
        
              
          
            
              
            
          
          
            
              
                United Lincolnshire Teaching Hospitals NHS Trust
              
              [vc_row][vc_column][vc_custom_heading text=”Addressing Audiology Backlogs at United Lincolnshire Hospitals NHS Trust” font_container=”tag:h2|font_size:30|text_align:left|color:%23000000″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal” css=””][vc_empty_space height=”50″][vc_custom_heading text=”The Challenge” font_container=”tag:h2|font_size:30|text_align:left|color:%2323b9ce” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal” css=”.vc_custom_1733228271334{margin-bottom: 15px !important;}”][vc_column_text css=””]United Lincolnshire Teaching Hospitals NHS Trust (ULTH) faced a critical backlog of 3,225 patients requiring Audiology support within its ENT service, highlighting the urgent need for additional capacity. As one of England’s largest acute hospital trusts, serving over 720,000 people, ULTH’s overall waiting list had risen to 71,955 patients by August 2024, with ENT accounting for the largest share at 10,319 cases. Among patients waiting over 52 weeks, ENT and Audiology made up over 40%, reflecting the severe pressures

            
                        
              
                Read more 
                
              
                              
                  Download 
                  
                
                          
          
        
            
          
            
              
            
          
          
            
              
                Lincolnshire ICB and United Lincolnshire Hospitals NHS Trust
              
              [vc_row][vc_column][vc_column_text css=””] The Collaborative Impact of DMC Healthcare Partnership with Lincolnshire ICB and ULHT on Reducing Patient Waiting Lists in Lincolnshire Dermatology Post-COVID Recovery [/vc_column_text][vc_column_text css=””]Due to the impact of Covid-19, the Dermatology waiting list surged to nearly 10.5k patients, with wait times exceeding 100 weeks. In response, Lincolnshire ICB and United Lincolnshire Hospitals NHS Trust (ULHT) established the Lincolnshire EACH (Elective Activity Coordination Hub) team to validate the entire waiting list, while DMC Healthcare provided crucial support for almost 3000 patients confirmed for treatment.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”16393″ img_size=”Full” css=””][vc_empty_space height=”100″][/vc_column][/vc_row][vc_row css=”.vc_custom_1703697741453{margin-bottom: 20px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/11/DMC-Gradient.png?id=15343) !important;}”][vc_column width=”1/2″][vc_custom_heading text=”Outcomes” font_container=”tag:h2|font_size:50|text_align:left|color:%23ffffff” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1703847818185{margin-top: 15px

            
                          
                
                  Testimonial
                
                                  
                    DMC’s work in Lincolnshire is an excellent demonstration of how to manage long-waiting patients on the routine dermatology waiting list.                  
                                                  Dr Julia Schofield MBE, Associate Professor University of Hertfordshire, Consultant Dermatologist United Lincolnshire Hospitals NHS Trust, Dermatology Clinical Lead NHS England Outpatient Recovery and Transformation Programme
                              
                        
              
                Read more 
                
              
                          
          
        
            
          
            
              
            
          
          
            
              
                Whipps Cross University Hospital
              
              [vc_row][vc_column][vc_custom_heading text=”About” font_container=”tag:h2|font_size:30|text_align:left|color:%2323b9ce” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text]Whipps Cross University Hospital, part of Bart’s Health NHS Trust, is located in the London borough of Waltham Forest in East London, and covers a population of approximately one million people. As one of the most diverse boroughs in the country with an estimated 53% of residents from a minority ethnic background, the area has relatively poor health outcomes. Endoscopy is the most commonly performed gastrointestinal procedure and 2 million procedures are performed each year in the UK. Whipps Cross made the decision to insource weekend activities to DMC Healthcare in 2016 in order to manage their

            
                          
                
                  Testimonial
                
                                  
                    We have been working with DMC for a number of years and have always found them to be extremely collaborative, for example in supporting us with our JAG revalidation process. Their clinical quality and expertise are of a very high standard.                  
                                                  General Manager, Whipps Cross University Hospital
                              
                        
              
                Read more 
                
              
                              
                  Download 
                  
                
                          
          
        
        
      [/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" el_class="logo-repeater" css=".vc_custom_1701082511138{background-color: #ffffff !important;}"][vc_column]
			
			
			
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
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### Our vacancies

[vc_row][vc_column][rev_slider_vc alias="our-quality-1"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row el_class="vacancies-intro" css=".vc_custom_1682328144548{background-color: #f7f7f7 !important;}"][vc_column][vc_empty_space height="50px" el_class="top-spacer"][vc_row_inner el_class="uneven-cols"][vc_column_inner el_class="left-col" width="1/2"][vc_column_text el_class="font-20"]
We have varied roles in primary care, radiology reporting, endoscopy, dermatology and community care, helping you progress in your career.
DMC is an equal opportunities employer and takes pride in a diverse workforce, involving a range of talented and knowledgeable experts working together as teams. This includes clinical experts, who constantly strive towards delivering the best patient care, and non-clinical experts and support staff, who revolutionise working methods in the healthcare industry.
[/vc_column_text][/vc_column_inner][vc_column_inner el_class="right-col" width="1/2"][vc_single_image image="13039" img_size="full"][/vc_column_inner][/vc_row_inner][vc_empty_space height="50px"][/vc_column][/vc_row][vc_row type="full-width" el_class="jobs-listing"][vc_column][vc_empty_space height="50px" el_class="top-spacer"]Our Current Vacancies[vc_empty_space height="50px" el_class="header-spacer"][vc_tabs][vc_tab title="All Positions" tab_id="1681901061-1-100"][vc_column_text css=""][/vc_column_text][/vc_tab][vc_tab title="Radiology Reporting" tab_id="1681901500123-2-7"][vc_column_text css=""][/vc_column_text][/vc_tab][vc_tab title="Endoscopy" tab_id="1687348066237-5-5"][vc_column_text css=""][/vc_column_text][/vc_tab][vc_tab title="Dermatology" tab_id="1681901061-2-70"][vc_column_text css=""][/vc_column_text][/vc_tab][vc_tab title="Primary Care" tab_id="1681901514823-3-4"][vc_column_text css=""][/vc_column_text][/vc_tab][vc_tab title="Support Services" tab_id="1681901559875-4-7"][vc_column_text css=""]









[/vc_column_text][/vc_tab][vc_tab title="ENT" tab_id="1728372203290-6-0"][vc_column_text css=""][/vc_column_text][/vc_tab][vc_tab title="Gynaecology" tab_id="1728379025793-7-7"][vc_column_text css=""][/vc_column_text][/vc_tab][/vc_tabs][/vc_column][/vc_row][vc_row type="full-width mc-parallax" css=".vc_custom_1687433491691{background: #ffffff url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/Header-Image-11-scaled.jpg?id=13659) !important;}" el_class="repeater-large-space repeater-overlay"][vc_column]Our Application Process[vc_empty_space height="50px" el_class="header-spacer"][vc_row_inner el_class="flex-box repeater-overlay"][vc_column_inner width="1/3"]
Click on Apply Now, fill in the online application form and submit your CV
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Our team will review your details and send feedback within 7 working days.
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The interview process allows us to get to know each other better. Good luck!
[/vc_column_inner][/vc_row_inner][vc_empty_space][/vc_column][/vc_row][vc_section full_width="stretch_row"][vc_row type="full-width" el_class="tabs-flex"][vc_column][vc_empty_space height="15px" el_class="reversed-spacer-top"][vc_row_inner type="full-width" el_class="text-container" css=".vc_custom_1681917400858{background-color: #ffffff !important;}"][vc_column_inner]What do you enjoy?[vc_empty_space el_class="header-spacer"][vc_column_text el_class="mw-900"]
We are looking for talented, passionate health professionals who share our mission to deliver healthier outcomes for our patients, our commissioners and within our team. Explore our multitude of different roles below.
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs type="type-big" el_class="tabs-reversed"][vc_tab title="Clinical roles" tab_id="1681733440-1-92b1c3-5451"][vc_single_image image="13301" img_size="full" alignment="center" el_class="tab-image"][/vc_tab][vc_tab title="Clinical support and HCA roles" tab_id="1681733440-2-13b1c3-5451"][vc_single_image image="13302" img_size="full" alignment="center" el_class="tab-image"][/vc_tab][vc_tab title="Head Office/support roles" tab_id="1681741173653-2-6b1c3-5451"][vc_single_image image="13303" img_size="full" alignment="center"][/vc_tab][/vc_tabs][/vc_column][/vc_row][/vc_section][vc_section parallax="content-moving" el_class="fw-cta-btn" css=".vc_custom_1686010611966{background-color: #4f8cf5 !important;}"][vc_row el_class="flex-cols"][vc_column width="2/3"][vc_column_text el_class="p-20"]
Like to know more? Email a member of our recruitment team.
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_btn title="Get in touch" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-blue p-20" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcontact|title:Contact%20us"][/vc_column][/vc_row][/vc_section][vc_row][vc_column][vc_empty_space height="50px"]What do our staff think of us?[vc_empty_space height="50px"][vc_basic_grid post_type="post" max_items="50" style="pagination" items_per_page="4" element_width="3" paging_design="none" loop="yes" autoplay="2" item="13409" grid_id="vc_gid:1753111430508-8d8e8e00-d44f-6" taxonomies="96"][vc_empty_space height="100"][/vc_column][/vc_row][vc_section el_class="three-cols-cta"][vc_row type="full-width"][vc_column width="1/2" css=".vc_custom_1681462691605{background-color: #4f8cf5 !important;}"]Why join DMC?[vc_btn title="Find out more" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcareers%2F"][/vc_column][vc_column width="1/2" css=".vc_custom_1681462702761{background-color: #37a7dc !important;}"]Join our Talent Pool[vc_btn title="Join Now" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fjoin-our-talent-pool%2F|title:Join%20our%20talent%20pool"][/vc_column][/vc_row][/vc_section]

### Our quality

[vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][rev_slider_vc alias="our-vacancies-1"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_section parallax="content-moving" disable_element="yes" el_class="fw-cta-btn" css=".vc_custom_1753111774758{background-color: #4f8cf5 !important;}"][vc_row el_class="flex-cols"][vc_column width="2/3"][vc_column_text el_class="p-20"]Our commitment to vigorous clinical governance sets us apart, making us a trusted partner[/vc_column_text][/vc_column][vc_column width="1/3"][vc_btn title="Quality Account Report 2020/21" shape="square" color="white" size="lg" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-blue p-20" link="url:http%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2021%2F08%2FDMC-Healthcare-Quality-Account-2020-21_AW.pdf|target:_blank"][/vc_column][/vc_row][/vc_section][vc_row el_class="intro-split"][vc_column][vc_empty_space height="90px"][vc_row_inner][vc_column_inner width="1/2"]Our approach to quality[vc_column_text el_class="font-20"]At DMC Healthcare, we are committed to ensuring our patients receive the highest quality of care through safe and effective services.

In order to achieve this, we understand the importance of good governance and strive to deliver a culture of openness and transparency, continually assessing our impact on patients and staff to ensure we are ‘getting it right’.

We recognise the critical importance of not just offering services but ensuring they are of high quality, which directly impacts patient outcomes. According to a WHO report from 2023, more than 3,000,000 deaths occur annually due to substandard services, which serves to underscore the necessity of investing in quality within our services as we expand healthcare access.

Our approach and ethos empower our staff to be innovative and consider alternative options to improve services.[/vc_column_text][vc_empty_space el_class="intro-spacer"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="12835" img_size="full" el_class="mt-auto"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_section el_class="centered-text" css=".vc_custom_1681687310760{background-color: #ffffff !important;}"][vc_row][vc_column][vc_empty_space height="50px" el_class="top-spacer"]What quality means to us[vc_empty_space height="30px"][vc_column_text]
We’ve asked some members of our team to tell us what quality means to them from different areas of DMC Healthcare.
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                           Lead Endoscopy Nurse, Ed Obra says 

                           “My number one priority is to focus on providing a safe, high quality endoscopy service with people at the heart. I’ve been given the freedom to grow in my role as a service manager and I’m really pleased that all our nurses are now 100% compliant with their training.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dermatology Team Leader, Adrienne Christie says 


                           “Quality is always on my mind. I support our service admin and call administrators, run appraisals, one to ones, probations and hire new staff. There are currently 18 members of my team and I make sure rotas are planned, carry out call audits, ensuring quality is always at the forefront.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Quality and Governance Co-ordinator, Emma Summers says  

                           “I like to be someone who is always contributing to change and love that we are all working towards the same goal of providing an outstanding service for our patients and our colleagues - we’re all one team.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Operations Manager, Radiology Reporting, Mohsan Javed says

                           “I have always had a strong duty of care and I want to make sure I do everything I can for patients. My 100% focus is on avoiding any delays to patient care.”


                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Ravi Gupta, Clinical Director says  

                           “Quality to me, means a dedicated focus on kindness, compassion, dignity and respect. 
A quality service means I would have no hesitation in myself, and my relatives being treated in that service, for example to have a lump removed or be absolutely comfortable in having an endoscopy procedure. ” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Consultant Dermatologist, Dr Tariq Shah, says

                           “With 21 years clinical experience, I make sure my patient letters are informative and very comprehensive in order to provide high quality care. Because of DMC’s investment in infrastructure and supportive teams, we work in a safe environment.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Sarah Diamond, Operations Manager, Dermatology

                           “I was given the opportunity to progress in DMC – I wasn’t told to stay in my lane. We have a fantastic, resilient team who just want to do their very best for their patients and the family-oriented culture really helps.”

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Brenda Riley, Healthcare Assistant (HCA), Dermatology

                           “I love the team spirit at DMC. The communication is very good and the team is very helpful. It is so flexibly fitting around my schedule and family life.”

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Ian Paulo Detran, Endoscopy Nurse

                           “I feel honoured because I work with very good senior endoscopy nurses and have learnt so much. If the patient is content and feels safe, I feel I’ve done an efficient job.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Beverly Blissett, Endoscopy Staff Nurse

                           “I carried out my nursing degree in my 30s, am constantly learning and feel thoroughly supported at DMC. I could not have chosen a better organisation to work for. They are friendly, informative and a great bunch of people.”  

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Katherine Miszkiel, Consultant Neuroradiologist

                           “There are many benefits of working at DMC including easy communication, great variety of work, flexible and tailored workload, excellent IT support and prompt payment.”  

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Victoria Eaton, HR & Recruitment Manager

                           “I am determined to cultivate a healthy work environment where all colleagues can thrive.”

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Sudeep Tanwar, Consultant Gastroenterologist and Hepatologist

                           “The DMC team is a nice family - we have fun, in addition to working hard. We work to very high standards at DMC - We are committed to high quality endoscopists, nurses and coordinators - there are no weaknesses in the chain with DMC.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Luigi Citarella, Consultant Dermatologist

                           “At DMC I’m working in a brilliant environment with cutting edge technologies providing full care for patients, both clinically and organisationally.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Lou Toms-Whittle, GP and former Primary Care Clinical Lead

                           “I’ve learnt so much at DMC and learnt from with some truly outstanding colleagues - from head office to the frontline.”

                       

                       

                        

                        

                        

                      

                [/vc_column][/vc_row][/vc_section][vc_section el_class="pillars"][vc_row][vc_column][vc_empty_space height="10px" el_class="top-spacer"]7 Pillars of Clinical Governance[vc_empty_space el_class="pillar-header-spacer"][vc_column_text el_class="pillars-text"]
Our organisation’s dedication to the highest standard of service delivery is demonstrated through the 7 pillars of governance, which are embedded into the framework of our values. Governance ensures a continuous commitment to improve standards of medical care delivery. It serves as a foundation for management, supervision, and improvement, and it guarantees better patient care and organisational service delivery. 
[/vc_column_text][vc_empty_space el_class="pillars-text-spacer"][vc_row_inner el_class="pillars-row"][vc_column_inner el_class="single-pillar sg-popup-id-12888" width="1/4"][vc_single_image image="13121" alignment="center"][vc_column_text]
Risk Management
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Read More
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Patient & Public Involvement
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Read More
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Clinical Effectiveness
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Read More
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Education & Training
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Read More
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Information
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Read More
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Staff Management
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Read More
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Audit
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Read More
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section][vc_row type="full-width mc-parallax" css=".vc_custom_1687474401390{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/Patients-test-bg-1.jpg?id=13700) !important;}" el_id="patients"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="50px" el_class="top-spacer"]What our Patients & Commissioners think of us[vc_empty_space el_class="testimonials-spacer"]

                    

                       

                           “I recently had an appointment at the Dermatology Clinic at the Health Centre. After a minute of waiting, I was ushered into the doctor bang on time. He was friendly and efficient, as was the nurse assisting him.”

                           Dermatology patient in Hereford and Worcester area 

                       

                      

                

                    

                       

                           “Thank you for your time and help reassuring me about my skin issue. It’s nice to find a doctor that takes time to see me in person and explain what the problem is and how to solve it. I really appreciate your kindness, compassion and professionalism. It was a pleasure to meet you.” 

                           Dermatology patient in West London 


                       

                      

                

                    

                       

                           “I did not wait long after arriving for my procedure. The staff were professional and very caring. I would recommend coming on a weekend to be seen quickly. Everything was just perfect.” 

                           Endoscopy patient 

                       

                      

                

                    

                       

                           “Staff are absolutely brilliant, courteous, thoughtful, knowledgeable and kind.” 

                           Endoscopy patient 


                       

                      

                

                    

                       

                           “We chose to partner with DMC due to the high quality and the cost effectiveness of their reporting of our plain studies.” 

                           Commissioner

                       

                      

                

                    

                       

                           “Over the years we have built and maintained a strong relationship with DMC Healthcare, and we trust them to deliver what they say they will deliver. Their high levels of quality and low discrepancy rates are very much in line with our own internal standards.” 

                           Radiology Reporting partner 


                       

                      

                [/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section full_width="stretch_row" disable_element="yes" el_id="patient-quotes"][vc_row type="full-width" el_class="tabs-flex"][vc_column][vc_tabs type="type-big"][vc_tab title="Quality in Endoscopy" tab_id="1681733440-1-92"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="13104" img_size="full"][/vc_column_inner][vc_column_inner el_class="left-col" width="1/2"][vc_column_text]Quality in Endoscopy

We have a defined governance structure that enables regular assessment against areas such as activity, risk, audit and regulatory compliance. We hold bimonthly endoscopy SOG (Strategic Operational Governance). We support local Trusts to achieve JAG accreditation.[/vc_column_text][vc_btn title="Find out more" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fendoscopy%2F|title:Endoscopy"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="Quality in Dermatology" tab_id="1681733440-2-13"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="13378" img_size="full"][/vc_column_inner][vc_column_inner el_class="left-col" width="1/2"][vc_column_text]Quality in Dermatology

An audit of each clinician is undertaken each month and outcomes for learning are discussed directly. We have a robust governance structure and are proud of our Clinical Professionalism Oversight Policy.[/vc_column_text][vc_btn title="Find out more" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="Quality in Radiology Reporting" tab_id="1681741173653-2-6"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="13108" img_size="full"][/vc_column_inner][vc_column_inner el_class="left-col" width="1/2"][vc_column_text]Quality in Radiology Reporting

Our robust governance assurance framework includes new starter audits (first 20 cases double read) and regular audits (up to 5% axial; 2% plain films) and we pride ourselves in our efficient, rapid response to client enquiries.

We are proud to have a remarkably low annual discrepancy rate of less than 0.1%, and a recent CQC inspection returned a 'GOOD' rating.[/vc_column_text][vc_btn title="Find out more" style="flat" shape="square" color="blue" size="lg" align="left" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fradiology-reporting%2F|title:Radiology%20Reporting"][/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][/vc_row][/vc_section][vc_section el_class="resources-carousel"][vc_row disable_element="yes"][vc_column][vc_empty_space height="50px" el_class="top-spacer"][vc_row_inner][vc_column_inner]Our Case Studies[vc_empty_space][vc_column_text css=".vc_custom_1701086213718{padding-bottom: 30px !important;}" el_class="max-1000"]Read our Case Studies to learn more about how we've collaborated with clients to support and provide the high-quality patient care routes needed to lessen the pressures the NHS faces.[/vc_column_text][vc_raw_html]JTVCY2FzZV9zdHVkaWVzJTVE[/vc_raw_html][/vc_column_inner][/vc_row_inner][vc_empty_space height="50px" el_class="bottom-spacer"][/vc_column][/vc_row][/vc_section][vc_section el_class="link-logos" css=".vc_custom_1681771282503{background-color: #ffffff !important;}"][vc_row][vc_column][vc_empty_space height="50px" el_class="top-spacer"]Our Accreditations & Frameworks[vc_empty_space el_class="header-spacer"][vc_column_text]
DMC Healthcare is a member of the following NHS frameworks and holds the following accreditations. This ensures that the buying process is fully compliant with procurement legislation and demonstrates that DMC Healthcare has been successfully assessed for our financial stability, track record, governance, experience and professional ability.
[/vc_column_text][vc_empty_space el_class="text-spacer"][/vc_column][/vc_row][vc_row][vc_column][vc_gallery type="image_grid" images="16818,16819,16820,16821,16822" img_size="medium" onclick="custom_link" custom_links_target="_blank" css=""][vc_gallery type="image_grid" images="16827,16826,16825,16834,16835,16839,16838" img_size="medium" onclick="custom_link" custom_links_target="_blank" css=""][/vc_column][/vc_row][/vc_section][vc_row type="full-width mc-parallax" el_class="large-padding no-controls" css=".vc_custom_1687436215894{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/Endoscopy-03.png?id=13669) !important;}"][vc_column][vc_row_inner el_class="white single-testimonial-wrapper"][vc_column_inner el_class="single-testimonial"]

### Join our talent pool

[vc_row type="full-width" disable_element="yes" el_class="inner-hero" css=".vc_custom_1686750465726{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/04/Header-Image-10-scaled.jpg?id=12795) !important;}"][vc_column el_class="inner-hero-container less-space"][vc_column_text el_class="inner-hero-content inner-hero-fw"]
Join our talent pool
Stay connected with us for latest news & job vacancies
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width"][vc_column el_class="inner-hero-container less-space"][rev_slider_vc alias="meet-the-team-slider-1"][/vc_column][/vc_row][vc_section el_class="split-container"][vc_row el_class="flex-box fifty-background no-buttons"][vc_column width="1/2" css=".vc_custom_1670238082176{background-color: #eaeaea !important;}" el_class="left-col"][vc_column_text]Even if there’s no relevant current opening for you, we encourage you to join our ever-growing talent pool. This has allowed us to build talent pipelines and establish relationships with possible job applicants that may be fit for the various opportunities offered by DMC Healthcare.

We strive for optimistic, collaborative and high-performing individuals, with the common goal of enhancing our numerous service teams in providing the finest solutions to our customers and patients.

Our opportunities will equally and certainly challenge you to develop your skills and competencies and help you achieve your aspirations.[/vc_column_text][/vc_column][vc_column width="1/2" el_class="right-col"][vc_column_text]If you are ready to take the next step in your professional life, please complete the below form and we will be in touch! You can even submit your CV at recruitment@dmchealthcare.co.uk so that we have it for future reference.[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section css=".vc_custom_1681482202436{background-color: #ffffff !important;}" el_class="tp-form"][vc_row css=".vc_custom_1681480969736{background-color: #ffffff !important;}"][vc_column][vc_empty_space height="80px" el_class="tp-spacer-top"]Join Our Talent Pool[vc_empty_space height="58px" el_class="tp-spacer"]

 




	
	
		Full Name 
		Email 
		Phone Number 
		Location Head OfficePrimary CareCommunity ServicesDermatologyEndoscopyRadiology Reporting
		What salary range you are looking for in your next role? < £10,000k£10-20k£21-30k£30-60k> £60,000k
		Which job types are you interested in? Full-timePart-timeTemporaryGraduate Opportunity
		Which departments within our organisation you would be interested in working within Customer ServiceNurseHealthcare AssistantGPEndoscopyDermatologyPrimary CareRadiology ReportingGeneral ManagementBoard / Senior managementFinanceHuman ResourcesIT / TechnicalQuality & GovernanceAdministrationOperationsSales & MarketingEstates & FacilitiesGraduate
		Please provide further details 
		Upload CV 
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[/vc_column][/vc_row][/vc_section][vc_section el_class="three-cols-cta"][vc_row type="full-width"][vc_column width="1/2" css=".vc_custom_1681462691605{background-color: #4f8cf5 !important;}"]See our vacancies[vc_column_text]
We are looking for talented, passionate healthcare professionals who share our values for our patients, our commissioners and within our team.
[/vc_column_text][vc_btn title="Find out more" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-vacancies%2F|title:Our%20vacancies"][/vc_column][vc_column width="1/2" css=".vc_custom_1681462702761{background-color: #37a7dc !important;}"]Why join DMC[vc_column_text]
DMC is shaped by a passionate and committed team who all contribute their expertise and a shared desire to provide the best possible care to patients.
[/vc_column_text][vc_btn title="Click here" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcareers%2F|title:Careers"][/vc_column][/vc_row][/vc_section]

### Our Policies

[vc_row type="full-width" disable_element="yes" el_class="inner-hero" css=".vc_custom_1684760756086{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/04/Header-Image-11-scaled.jpg?id=12753) !important;}"][vc_column el_class="inner-hero-container less-space"][vc_column_text el_class="inner-hero-content"]
Employment
That you can trust
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width"][vc_column el_class="inner-hero-container less-space"][rev_slider_vc alias="contact-slider-1"][/vc_column][/vc_row][vc_section full_width="stretch_row_content" el_class="fw-bleed less-space"][vc_row type="full-width" el_class="fw-bleed-container" css=".vc_custom_1671125253507{background-color: #ffffff !important;}"][vc_column width="1/2" el_class="fw-bleed-left"][vc_column_text css=".vc_custom_1686737392876{padding-top: 30px !important;}" el_class="fw-bleed-text fw-bleed-thirty" el_id="fw-bleed-thirty"]
Our HR Policies and Procedures
Safeguard You.
HR policies are essential in defining the roles and responsibilities of both the employer and the employee, which assists in the growth of cultures of trust, fairness, and inclusiveness. We want our employees to feel supported and inspired in their jobs, and together work with us to forge the company’s values and reputation.[/vc_column_text][/vc_column][vc_column width="1/2" el_class="fw-bleed-right"][vc_single_image image="12757" img_size="full"][/vc_column][/vc_row][/vc_section][vc_section el_class="fw-cta-btn" css=".vc_custom_1681473004802{background-color: #4f8cf5 !important;}"][vc_row el_class="flex-cols no-mt"][vc_column width="2/3"][vc_column_text]Like to know more? Email a member of our recruitment team.[/vc_column_text][/vc_column][vc_column width="1/3"][vc_btn title="Get in touch" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:mailto%3Arecruitment%40dmchealthcare.co.uk|title:Contact%20us" el_class="text-blue large-font"][/vc_column][/vc_row][/vc_section][vc_row type="full-width" css=".vc_custom_1681468580913{background-color: #f0f0f0 !important;}" el_class="services-list padding-top-100 padding-bottom-114"][vc_column][vc_row_inner][vc_column_inner]SafeguardingWe encourage freedom of speech and voicing any concerns to contribute towards a positive workplace culture. To safeguard employees and patients, we provide confidential ways to voice concerns through our whistleblowing policy.
Right to WorkIf you are outside the European Economic Area and don’t already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before applying. 
DBS CheckA pre-employment check through the Disclosure and Barring Service (DBS) is just one of the checks that will be made to look for any prior criminal convictions, in accordance with the Rehabilitation of Offenders Act 1974.
Health & WellbeingA healthy and motivated workforce is integral to achieving better care for our patients. Our health and wellbeing initiatives enable staff to integrate wellbeing into their daily activities, from regular team socials to workplace safety.
Equality & DiversityOur organisation is committed to encouraging equality and diversity among the workforce, and eliminating unlawful discrimination of all members of staff, ensuring full compliance with the Equalities Act 2010.
Flexible WorkingWe recognise the importance of supporting employees in finding a work-life balance by providing flexible working options. By doing this, we hope to provide a welcoming and inclusive workplace for everyone.
Privacy NoticeWe are committed to respecting and protecting your privacy when we deal with your personal information. Our privacy notice gives you details on the information we collect about you, how we protect and use it, and your rights.
Modern Slavery & Anti-Human TraffickingWe are proud to be an ethical employer with zero tolerance for modern slavery or human trafficking. Our strong governance ensures everyone in our workforce and supply chain is treated with dignity, fairness, and respect.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_section el_class="three-cols-cta"][vc_row type="full-width"][vc_column width="1/2" css=".vc_custom_1681462691605{background-color: #4f8cf5 !important;}"]See our vacancies[vc_column_text]
We are looking for talented, passionate healthcare professionals who share our values for our patients, our commissioners and within our team.
[/vc_column_text][vc_btn title="Find out more" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-vacancies"][/vc_column][vc_column width="1/2" css=".vc_custom_1681462702761{background-color: #37a7dc !important;}"]Join our Talent Pool[vc_column_text]
We’re continuously on the lookout for talented individuals. Make sure you don’t miss out on any of our exciting new career opportunities.
[/vc_column_text][vc_btn title="Register Now" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fjoin-our-talent-pool%2F|title:Join%20our%20talent%20pool"][/vc_column][/vc_row][/vc_section]

### Careers

[vc_row][vc_column][rev_slider_vc alias="test-home-slider-1"][/vc_column][/vc_row][vc_section el_class="image-text-split three-seven" css=".vc_custom_1682367909679{background-color: rgba(247,247,247,0.71) !important;*background-color: rgb(247,247,247) !important;}"][vc_row type="full-width" equal_height="yes"][vc_column width="1/4" el_class="image-col"][vc_single_image image="12625" img_size="full"][/vc_column][vc_column width="3/4" css=".vc_custom_1686674183591{padding-right: 20px !important;padding-left: 20px !important;}"][vc_empty_space height="57px"]A message from our Group Medical Director, Dr Ravi Gupta[vc_column_text]“Thank you for considering working for us at DMC Healthcare. We have exciting roles across our specialty services and population groups nationwide, enabling involvement in many aspects of patient care.

Firmly rooted in the NHS and dedicated to excellent patient care for over 55 years, we have an outstanding team of clinicians with the backing of our support and Head Office teams who provide excellent infrastructure, systems and operations.

Our medicines management, clinical governance, safeguarding and business intelligence functions are robust and streamlined, to enable a full focus on taking care of patients.

If you’re interested in a challenge, get in touch and I look forward to meeting you.”[/vc_column_text][vc_empty_space][/vc_column][/vc_row][/vc_section][vc_section parallax="content-moving" el_class="fw-cta-btn align-left" css=".vc_custom_1753110619074{background-color: #4F8CF5 !important;}"][vc_row][vc_column width="2/3"][vc_column_text]We are embarking on new opportunities as our healthcare services continue to expand.
Be part of our company’s exciting phase of growth and find a position that fits you.[/vc_column_text][/vc_column][vc_column width="1/3"][vc_btn title="See our vacancies here" style="outline" shape="square" color="white" size="lg" i_align="right" i_icon_fontawesome="fa fa-solid fa-angle-right" css="" add_icon="true" el_class="button-aqua" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-vacancies|target:_blank"][/vc_column][/vc_row][/vc_section][vc_section full_width="stretch_row_content" disable_element="yes" el_class="three-cols-cta"][vc_row type="full-width"][vc_column width="1/3" css=".vc_custom_1681154625248{background-color: #4f8cf5 !important;}"]Join the DMC team[vc_btn title="Find out more" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-vacancies%2F|title:Our%20vacancies|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1681154643832{background-color: #37a7dc !important;}"]Read our People Stories[vc_btn title="Read More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fpeople-stories%2F|title:People%20Stories|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1681154669736{background-color: #28bbd2 !important;}"]Send us feedback[vc_btn title="Click here" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcontact%2F|target:_blank"][/vc_column][/vc_row][/vc_section][vc_section][vc_row type="full-width" el_class="background-right padding-top-89" css=".vc_custom_1640350853792{background-position: 0 0 !important;background-repeat: no-repeat !important;}"][vc_column]Employee benefits[vc_empty_space height="80px"][vc_row_inner][vc_column_inner width="1/4"][vc_single_image image="12648" img_size="full" alignment="center"][vc_column_text]
Personalised onboarding and career development programmes (just ask)
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_single_image image="12650" img_size="full" alignment="center"][vc_column_text]
Competitive private pension and NHS Blue Light discounts. Cycle to Work scheme available
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_single_image image="12649" img_size="full" alignment="center"][vc_column_text]
Flexible working to help support your work/life balance
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/4"][vc_single_image image="12651" img_size="full" alignment="center"][vc_column_text]
Employee Assistance Programme, offering mental health support
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="36px" el_class="benefits-spacer"][/vc_column][/vc_row][vc_row][vc_column width="1/4"][vc_single_image image="12652" img_size="full" alignment="center"][vc_column_text]
Vouchers towards free eye tests for display screen equipment users, and other health insurance benefits
[/vc_column_text][/vc_column][vc_column width="1/4"][vc_single_image image="12655" img_size="full" alignment="center"][vc_column_text]
Positive open-door culture, where suggestions are welcomed to improve DMC
[/vc_column_text][/vc_column][vc_column width="1/4"][vc_single_image image="12653" img_size="full" alignment="center"][vc_column_text]
Staying connected with everyone via company socials, wellbeing initiatives & all-staff huddles
[/vc_column_text][/vc_column][vc_column width="1/4"][vc_single_image image="12654" img_size="full" alignment="center"][vc_column_text]
Annual leave entitlement of up to 30 days (role-dependent) and 10 days sick pay
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="100px" el_class="benefits-spacer"][/vc_column][/vc_row][/vc_section][vc_section full_width="stretch_row_content"][vc_row type="full-width"][vc_column]

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Ed Obra, Endoscopy Lead Nurse/Service Manager 

                           “DMC has provided great opportunities to grow in my role and have allowed me to excel at providing a safe, high quality service.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Adrienne Christie, Dermatology Team Leader – Service Coordinator and Call Administrators


                           "I love my job, my team is very supportive and we work well together."


                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Emma Summers, Business Support Assistant 

                           “I thrive on providing an outstanding service for our patients and our colleagues.” 

                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Mohsan Javed, Radiology Operations Manager, Radiology Reporting division 

                           “DMC is supporting my career, my learning and development. My role enables a great work-life balance and in turn I feel I am more productive.” 


                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Colin Gentle, Estates and Facilities Assistant Manager

                           "There’s never a dull day at DMC and it’s very rewarding.”


                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Rory Kidd, GP with extended role in Dermatology 

                           “DMC is a very supportive organisation. They have allowed me to be flexible with my working arrangements and enabled me to expand my range of dermatological experience.” 


                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Dr Verena Caelius, Consultant Dermatologist and Allergist 

                           "I like many things about DMC – great location, well-equipped clinics, excellent HCA support, communication is superb and there are advanced digital and IT systems.” 


                       

                       

                        

                        

                        

                      

                

                    

                        

                    

                    

                       

                       

                        

                            

                        

                    

                       

                           Greta Adique, Sister and Endoscopy nurse 

                           "DMC is a blessing to me. I love to reassure patients because I’ve been doing it for so many years (I’m 57 now) and we have a good system in terms of reporting. You feel safe that you did the right thing during the procedure.”  


                       

                       

                        

                        

                        

                      

                [/vc_column][/vc_row][/vc_section][vc_section el_class="text-image-split"][vc_row el_class="text-image-row"][vc_column width="1/2" el_class="text-column"][vc_custom_heading text="Training and career progression" font_container="tag:h3|font_size:30|text_align:left|color:%2328b8ce" use_theme_fonts="yes" el_class="custom-header"][vc_column_text]Corporate inductions are completed for all new starters, which includes a full introduction to the organisation, allowing them to meet with the senior team and understand the plan for the future. Mandatory and statutory training is offered along with needs based career support. Regular appraisals, strong leadership and support is provided.[/vc_column_text][/vc_column][vc_column width="1/2"][vc_single_image image="12670" img_size="full"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="92px" el_class="split-spacer"][/vc_column][/vc_row][vc_row el_class="text-image-row"][vc_column width="1/2"][vc_single_image image="12671" img_size="full"][/vc_column][vc_column width="1/2" el_class="text-column"][vc_custom_heading text="Health and Wellbeing" font_container="tag:h3|font_size:30|text_align:left|color:%2328b8ce" use_theme_fonts="yes" el_class="custom-header"][vc_column_text]Health and wellbeing of staff is an important focus for DMC Healthcare. There is a budget aligned to the health and wellbeing strategy with regular recognition of staff. My Healthy Advantage app is available to all staff and offers a range of benefits including Counselling sessions, financial guidance and legal advice. We have an employee assistance programme along with a plan of campaigns throughout the year. Whistleblowing advice and support is also provided.[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section full_width="stretch_row_content" el_class="three-cols-cta"][/vc_section][vc_section disable_element="yes" css=".vc_custom_1753110396691{background-color: #ffffff !important;}" el_class="dual-cols services-grid"][vc_row][vc_column][vc_empty_space height="50px" el_class="services-spacer"]Check out our services[vc_empty_space height="50px" el_class="services-spacer"][/vc_column][/vc_row][vc_row equal_height="yes" el_class="dual-cols-container"][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1670362930512{background-color: #f7f7f7 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="13313" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]
Dermatology
We are a leading independent community-based provider of consultant-led dermatology

Find out more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1681212488667{background-color: rgba(40,184,206,0.1) !important;*background-color: rgb(40,184,206) !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="12689" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]
Endoscopy
We offer a highly responsive consultant-led, in-sourced endoscopy service to the NHS

Find out more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="49px" el_class="services-grid-spacer"][/vc_column][/vc_row][vc_row equal_height="yes" el_class="dual-cols-container"][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1681212539120{background-color: rgba(40,184,206,0.1) !important;*background-color: rgb(40,184,206) !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="12690" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]
Radiology Reporting
We are a leading independent provider of clinically-led radiology reporting services

Find out more 

Recruitment [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/2" el_class="dual-cols-single"][vc_row_inner equal_height="yes" css=".vc_custom_1670362925269{background-color: #f7f7f7 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="12691" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]
Primary Care
We are a provider of primary care services to the NHS, operating GP surgeries and walk-in centres across the southeast

Find out more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="49px" el_class="services-grid-spacer"][/vc_column][/vc_row][vc_row equal_height="yes" el_class="dual-cols-container center-col"][vc_column width="1/2" el_class="dual-cols-single spacer-col"][/vc_column][vc_column width="1/2" el_class="dual-cols-single no-margin"][vc_row_inner equal_height="yes" css=".vc_custom_1670362925269{background-color: #f7f7f7 !important;}" el_class="dual-cols-single"][vc_column_inner width="1/2"][vc_single_image image="13315" img_size="342x342"][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text]
Support Services
Head office support services and other services

Find out more [/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section disable_element="yes" el_class="gallery-slider" css=".vc_custom_1753110387119{background-color: #ffffff !important;}"][vc_row el_class="gallery-slider-images"][vc_column][vc_images_carousel images="12722,13320,12724,12294,11927,11314" img_size="full" speed="3000" slides_per_view="3" autoplay="yes" hide_pagination_control="yes" hide_prev_next_buttons="yes" wrap="yes" css_animation="none" el_class="three-cols-slider"][/vc_column][/vc_row][/vc_section][vc_section el_class="three-cols-cta"][vc_row type="full-width"][vc_column width="1/2" css=".vc_custom_1681462691605{background-color: #4f8cf5 !important;}"]Policies & Safeguarding[vc_btn title="Find out more" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-policies%2F|target:_blank"][/vc_column][vc_column width="1/2" css=".vc_custom_1681462702761{background-color: #37a7dc !important;}"]Join our Talent Pool[vc_btn title="Click here" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fjoin-our-talent-pool%2F|title:Join%20our%20talent%20pool|target:_blank"][/vc_column][/vc_row][/vc_section]

### News

[vc_row][vc_column][vc_empty_space height="50px"][/vc_column][/vc_row][vc_row][vc_column el_class="post-grid-intro"][vc_column_text]
 Latest News and Events
Stay ahead of the curve with our news updates within our DMC Healthcare services with the latest advancements in healthcare service delivery and education. Explore our blogs, events, and inspiring staff stories to gain deeper insights into topics that are most important to us and our clients.[/vc_column_text][/vc_column][/vc_row][vc_row el_class="news-grid-container"][vc_column el_class="news-grid"][vc_basic_grid post_type="post" max_items="-1" style="load-more" items_per_page="6" show_filter="yes" filter_style="default-less-rounded" item="12173" btn_title="See More" btn_style="modern" btn_color="default" btn_size="xs" btn_i_icon_fontawesome="fas fa-chevron-down" btn_add_icon="true" grid_id="vc_gid:1686013977639-4e9bed3f-1594-2" filter_source="category" btn_el_id="more-button" exclude_filter="93, 92, 106, 110, 109, 8, 88" el_class="news-grid"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="100px"][/vc_column][/vc_row][vc_row disable_element="yes"][vc_column]Featured News[vc_empty_space height="45px"][/vc_column][/vc_row][vc_row disable_element="yes" el_class="news-grid-container"][vc_column][vc_basic_grid post_type="post" max_items="3" item="12173" grid_id="vc_gid:1686013977640-0ec232f2-6fd1-2" taxonomies="107, 116, 94, 96" el_class="news-grid"][/vc_column][/vc_row][vc_row disable_element="yes"][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height="100px"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Home

[vc_row type="full-width"][vc_column][rev_slider_vc alias="test-home-slider"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces" gap="30" equal_height="yes" content_placement="bottom" el_class="fw-text-img background-overlay"][vc_column width="1/3" offset="vc_hidden-xs"][vc_single_image image="11703" img_size="large" alignment="right"][/vc_column][vc_column width="1/3"][vc_empty_space height="100px" el_class="top-space"]Working in partnership with the NHS[vc_empty_space height="60px"]DMC Healthcare exists to create a frictionless patient experience of the highest quality, wherever needed.[vc_empty_space height="40px"][vc_column_text el_class="text-20"]
With waiting list pressures, workforce shortages and unprecedented demand, DMC Healthcare is focused on solving capacity deficits with a firm eye on quality and robust clinical governance.
DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, a leading partner for radiology reporting, in-sourced routine endoscopy services and MSK community services.
[/vc_column_text][vc_empty_space height="113px" el_class="bottom-space"][/vc_column][vc_column width="1/3" offset="vc_hidden-xs" css=".vc_custom_1684433350728{padding-right: 80px !important;}"][vc_single_image image="11702" img_size="large"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces"][vc_column css=".vc_custom_1684429597479{padding-top: 75px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}"]Our Services[/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row" equal_height="yes" el_class="services-tiles-container"][vc_column width="1/3" css=".vc_custom_1669723720883{background-color: #4f8cf5 !important;}" offset="vc_col-xs-12" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text css=".vc_custom_1671716230099{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}" el_class="px-6 lg:px-`{`55px`}`"]
Radiology Reporting
National shortage of radiologists, demand for imaging studies continues to grow

DMC Radiology Reporting Solutions can support the development of the new Community Diagnostic Centres and the Targeted Lung Health Checks Programme.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317869418{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fradiology-reporting%2F|title:Radiology%20Reporting"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:http%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2023%2F08%2FRadiology-Digital-Flyer-Web.pdf|title:Radiology%20Reporting|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1669723172279{background-color: #37a7dc !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text]
Endoscopy
Endoscopy departments continue to have under capacity, despite growing demand

DMC’s endoscopy group is ready to support your team through a network of Consultant Gastroenterologists available for work nationwide.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317824909{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fendoscopy%2F|title:Endoscopy"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2024%2F01%2FEndoscopy-Digital-Flyer-Web.pdf|title:Endoscopy|target:_blank"][/vc_column][vc_column width="1/3" css=".vc_custom_1669723179195{background-color: #28bbd2 !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"][vc_column_text]
Dermatology
With 4,000+ dermatological conditions, 50% of population consider they have a problem

DMC’s dermatology teams are experts in providing a bespoke fully managed, patient care pathway and support your clinical teams with minimum impact.[/vc_column_text][vc_btn title="Our Offer" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" css=".vc_custom_1705317881973{padding-right: 25px !important;}" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fdermatology%2F|title:Dermatology"][vc_btn title="View PDF" style="outline" shape="square" color="white" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:http%3A%2F%2Fdmchealthcare.co.uk%2Fwp-content%2Fuploads%2F2023%2F08%2FDermatology-Digital-Flyer-Web.pdf|title:Dermatology|target:_blank"][/vc_column][/vc_row][vc_row type="full-width" el_class="padding-top-89" css=".vc_custom_1685982927336{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/BG-WAVES.png?id=13348) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_column]Why Choose Us[vc_empty_space height="37px"][vc_row_inner top_margin="page-margin-top" el_class="flex-cols"][vc_column_inner width="1/3"]

				CollaborationWe work closely with our customers and Trusts to provide a customised solution that works for everyone


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				Tailored SolutionsWe can offer Trusts a service that wraps around your specific needs, be it cost control, end-to-end administration, or the levels of activity reporting


			[/vc_column_inner][vc_column_inner width="1/3"]

				Reliable ReportingWe’ve put in place trusted and robust mechanisms for extracting and reporting real-time data, suited for the customer’s contracting needs


			[vc_empty_space]

				Innovative & EfficientTrue value is delivered through advanced digital routes and comprehensive customised reporting


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				Consultant LedWe drive an empowered and well-governed workforce to optimise patient outcomes thanks to the leadership of leading specialists


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				Highest Quality CareWe have a track record of sustaining the highest standards of satisfaction, as well as demonstrating that we are always learning and growing


			[/vc_column_inner][/vc_row_inner][vc_empty_space height="80px"][/vc_column][/vc_row][vc_section parallax="content-moving" el_class="fw-cta-btn" css=".vc_custom_1681680169070{background-color: #4f8cf5 !important;}"][vc_row el_class="flex-cols"][vc_column width="2/3"][vc_column_text el_class="p-20"]
Our commitment to vigorous clinical governance sets us apart, making us a trusted partner
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_btn title="Our Quality" shape="square" color="white" size="lg" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-blue p-20" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-quality%2F|title:Contact%20us"][/vc_column][/vc_row][/vc_section][vc_row type="full-width mc-parallax" el_class="no-controls" css=".vc_custom_1697101940654{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/12/Lung-Health-01-min.png?id=12528) !important;}"][vc_column][vc_row_inner el_class="white testimonials-block"][vc_column_inner][vc_empty_space height="70px"]
			
			
				Everything we do revolves around our patients. We are nothing without them, and we are always working to build a compassionate and high-quality service. One of the most significant tools in our toolbox is patient experience, which allows us to share and apply what we’ve learnt.
				The DMC Quailty & Governance Team
			
				
				
			[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"]Our latest news & events[vc_empty_space height="50px"][vc_basic_grid post_type="post" max_items="50" style="pagination" items_per_page="4" element_width="3" paging_design="none" loop="yes" autoplay="7" item="13409" grid_id="vc_gid:1738677634610-e84e5145-2843-7"][vc_empty_space height="50px"][vc_btn title="See All News" shape="square" color="turquoise" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fnews%2F|title:News|target:_blank"][vc_empty_space height="50px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" el_class="logo-repeater" css=".vc_custom_1701082591868{background-color: #ffffff !important;}"][vc_column][vc_images_carousel images="16861,16862,16863,16864,16865,16866,16867,16868,16869,16870,16871,16872" img_size="full" onclick="custom_link" custom_links_target="_blank" slides_per_view="6" autoplay="yes" hide_prev_next_buttons="yes" wrap="yes" css="" custom_links="#E-8_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" el_class="slider-design"][vc_empty_space height="70px"][/vc_column][/vc_row]

### About Us

[vc_row type="full-width"][vc_column el_class="inner-hero-container"][rev_slider_vc alias="quality-1"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="90px"][vc_row_inner][vc_column_inner width="1/2"]About DMC Healthcare[vc_column_text el_class="font-20"]
DMC Healthcare is a leading independent provider of, consultant-led dermatology, a leading partner for radiology reporting, insourced routine endoscopy services and many more community services.
Firmly rooted in the NHS and dedicated to excellent patient care for over 55 years, DMC Healthcare currently works with 30+ NHS organisations and other partners, treating up to 100,000 patients each year. With waiting list pressures, workforce shortages and unprecedented demand, DMC Healthcare is focused on solving capacity deficits with a firm eye on quality
and robust clinical governance.
[/vc_column_text][vc_empty_space][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="12235" img_size="full"][/vc_column_inner][/vc_row_inner][vc_empty_space height="60px"][/vc_column][/vc_row][vc_section full_width="stretch_row" css=".vc_custom_1670712894788{background: #ffffff url(https://dmchealthcare.co.uk/wp-content/uploads/2022/12/overlay.svg?id=12242) !important;}"][vc_row type="full-width" el_class="header-overlay"][vc_column][vc_empty_space height="45px"]What we deliver[vc_empty_space height="90px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" equal_height="yes" content_placement="middle" el_class="col-container"][vc_column css_animation="fadeInDown"][vc_row_inner equal_height="yes" type="full-width" el_class="cols-container"][vc_column_inner el_class="col-item" width="1/4" css=".vc_custom_1670714300383{background-color: #4676c7 !important;}"][vc_column_text]
Timely and safe, highly
responsive services
Supporting the NHS to tackle waiting lists and the significant pressure on capacity[/vc_column_text][/vc_column_inner][vc_column_inner el_class="col-item" width="1/4" css=".vc_custom_1670714305655{background-color: #4f8cf5 !important;}"][vc_column_text]
Clinically led,
experienced workforce
Supporting NHS teams to deliver
optimal care in the right place
at the right time[/vc_column_text][/vc_column_inner][vc_column_inner el_class="col-item" width="1/4" css=".vc_custom_1670713929599{background-color: #37a7dc !important;}"][vc_column_text css=".vc_custom_1684435871641{background-color: #37a7dc !important;}"]
The highest quality of care to every person, everyday
Maintenance of the highest standards and satisfaction levels, optimising patient outcomes[/vc_column_text][/vc_column_inner][vc_column_inner el_class="col-item" width="1/4" css=".vc_custom_1670713947397{background-color: #28bbd2 !important;}"][vc_column_text css=".vc_custom_1670712401492{background-color: #28bbd2 !important;}"]
Efficient and effective,
innovative services
Constantly reviewed to improve workflows, offering true value and advanced digital pathways[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_row css=".vc_custom_1686012186902{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}"][vc_column][vc_empty_space height="90px"][/vc_column][/vc_row][vc_row css=".vc_custom_1686012094526{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_column width="1/2"][vc_empty_space height="70px" el_class="vc_hidden-sm vc_hidden-xs"]Our Values[vc_column_text el_class="text-20"]
Coproduced by colleagues, our TRUST values reinforce that what we do is built on strong teamwork, respect for one another and importantly respect for the patient. We take time to listen and understand everyone’s needs. We’re supportive and truly care and whatever we do, we do it together.
[/vc_column_text][/vc_column][vc_column width="1/2"][vc_single_image image="13328" img_size="Full" alignment="center" css=""][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="90px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content_no_spaces" equal_height="yes" disable_element="yes" el_class="full-bleed-list flex-box white"][vc_column width="1/3" el_class="full-bleed-list-content"]
Our Subspecialities
 

 	Dermatology
 	Endoscopy
 	Radiology Reporting
 	Primary Care

[/vc_column][vc_column width="2/3"][vc_single_image image="13325" img_size="full"][/vc_column][/vc_row][vc_row type="full-width" css=".vc_custom_1753108996951{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_column][vc_row_inner][vc_column_inner width="1/3"][vc_column_text]Our team is the essence of our company’s identity and sets DMC apart from others.[/vc_column_text][/vc_column_inner][vc_column_inner width="2/3"][vc_column_text]DMC Healthcare has been family owned since 1967, and genuinely cares for its patients, customers and colleagues and work collaboratively to offer innovative and responsive solutions. DMC is shaped by a passionate and committed team of clinical and operational professionals who all contribute their expertise and a shared desire to provide the best possible care to patients.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner content_placement="middle"][vc_column_inner]
					
						
							Anil Gupta
							Group Managing Director
						   
						
							
								
							
					
					
						
							Dr Ravi Gupta
							Group Medical Director
						   
						
							
								
							
					
					
						
							Pritika Gupta
							Chief Operating Officer
						   
						
							
								
							
					[vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner el_class="button-aqua"][vc_btn title="MEET THE REST OF THE TEAM!" shape="square" color="turquoise" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fmeet-the-team%2F" el_class="button-aqua"][/vc_column_inner][/vc_row_inner][vc_empty_space height="60px"][/vc_column][/vc_row][vc_section css=".vc_custom_1686667166984{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/06/Rav-BG-JPEG@2x-100-1-scaled.jpg?id=13434) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_row el_class="bio-container"][vc_column][vc_empty_space height="40px"][vc_single_image image="12600" img_size="full" alignment="center"][vc_column_text el_class="text-white p-20"]
Dr Senior Gupta founded DMC Healthcare (formerly Dulwich Medical Centre) in 1967, with a vision of caring for the local community through a reliable GP service that was focused on the patient’s journey and experience. He still visits the practices, eager to see the people who make DMC Healthcare what it is today.
 
The Founder
[/vc_column_text][vc_empty_space height="60px"][/vc_column][/vc_row][/vc_section][vc_section el_class="wwu-section"][vc_row type="full-width" equal_height="yes" el_class="wwu-row"][vc_column width="1/3"][vc_single_image image="13667" img_size="full"][/vc_column][vc_column width="2/3"][vc_empty_space height="60px"]Work with us[vc_empty_space height="20px"][vc_row_inner el_class="text-container"][vc_column_inner][vc_column_text]At DMC, our clinicians and operational teams are supported and empowered through a range of learning resources and colleague support, with many opportunities for growth.

If you’re interested in exploring the multitude of roles available at DMC, click below.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height="yes" type="full-width" el_class="buttons"][vc_column_inner width="1/2" css=".vc_custom_1670720598785{background-color: #4993ef !important;}"][vc_column_text]
Available Positions    
[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1670720614768{background-color: #28bbd2 !important;}"][vc_column_text]
Staff Stories    
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_row type="full-width" full_width="stretch_row_content" el_class="logo-repeater" css=".vc_custom_1687091970900{background-color: #ffffff !important;}"][vc_column][vc_images_carousel images="16861,16862,16863,16864,16865,16866,16867,16868,16869,16870,16871,16872" img_size="full" onclick="custom_link" custom_links_target="_blank" slides_per_view="6" autoplay="yes" hide_prev_next_buttons="yes" wrap="yes" css="" custom_links="#E-8_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" el_class="slider-design"][vc_empty_space height="70px"][/vc_column][/vc_row]

### Policies and Safeguarding

[vc_row type="full-width"][vc_column][rev_slider_vc alias="aboutusnew-1"][/vc_column][/vc_row][vc_row type="full-width" css=".vc_custom_1615560636479{background-color: #f0f0f0 !important;}" el_class="padding-top-100 padding-bottom-100"][vc_column][vc_row_inner][vc_column_inner width="1/3"]Our HR Policies and Procedures Safeguard You.[/vc_column_inner][vc_column_inner width="2/3"][vc_column_text el_class="large padding-0"]HR policies are essential in defining the roles and responsibilities of both the employer and the employee, which assists in the growth of cultures of trust, fairness, and inclusiveness. We want our employees to feel supported and inspired in their jobs, and together work with us to forge the company's values and reputation.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Equality & DiversityOur organisation is committed to encouraging equality and diversity among the workforce, and eliminating unlawful discrimination of all members of staff, ensuring full compliance with the Equalities Act 2010.
Flexible WorkingWe recognise the importance of supporting employees in finding a work-life balance by providing flexible working options. By doing this, we hope to provide a welcoming and inclusive workplace for everyone.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class="align-center"][vc_column][vc_empty_space][vc_button title="EMAIL US NOW" label="Have more questions? Talk to our recruitment team" style="dark-color" href="mailto:recruitment@dmc.local"][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width="1/2" css=".vc_custom_1643021886443{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/01/2-5-scaled.jpg?id=11241) !important;}"][vc_row_inner][vc_column_inner css=".vc_custom_1637082123519{padding-left: 25px !important;}"][vc_empty_space][vc_column_text]
Our Current Vacancies
[/vc_column_text][vc_column_text]We are looking for talented, passionate health professionals who share our mission to deliver healthier outcomes for our patients, our commissioners and within our team.[/vc_column_text][vc_button title="Read More" style="light-color" href="https://dmchealthcare.co.uk/our-vacancies/"][vc_empty_space height="80px"][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/2" css=".vc_custom_1643021990030{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/01/shutterstock_317047289-Copy.jpg?id=11256) !important;}"][vc_row_inner][vc_column_inner css=".vc_custom_1637082160720{padding-left: 25px !important;}"][vc_empty_space][vc_column_text]
Join our Talent Pool
[/vc_column_text][vc_column_text]We're continuously on the lookout for talented individuals. Make sure you don't miss out on any of our exciting new career opportunities.[/vc_column_text][vc_button title="Register Now" style="light-color" href="https://dmchealthcare.co.uk/join-our-talent-pool/"][vc_empty_space height="80px"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Primary Care New

[vc_row type="full-width" el_position="last"][vc_column][rev_slider_vc alias="primary-care-landing-page-1"][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]Primary Care[vc_column_text el_class="no-margin description"]DMC is a leading provider of consultant-led Primary Care with a growing number of GP surgeries, walk-in centres and a mobile medical unit across London and Kent.

 	21,000 patients treated each year
 	Successful transfer of service mobilisation
 	Work closely with CCGs
 	Registered with the Care Quality Commission
 	ISO 9001 certified

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		[/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column]DMC Healthcare Practices[vc_empty_space height="40px"][vc_accordion active="1" el_position="last"][vc_accordion_tab title="DMC Chadwick Road Surgery"][vc_column_text]

Since 2003, we've been providing high-quality NHS heathcare services to people of Peckham and East Dulwich from this site. In 2018, the practice underwent a fresh coat of paint, a clean up, and a rethink of how we communicated key information to patients (from highlighting practice services to leading a healthy lifestyle at home). Our practice team, patient patient groups, and local contractors all collaborated on this project. We're pleased with the outcomes, and we hope that patients experience a pleasant visit.

Our standardised approach has since been applied to other GP practices, to ensure all patients have the same welcoming and positive experience at which ever DMC GP practice they visit.

We hope you take your time to browse the GP website where you will find lots of useful information about the GP practice and the services on offer.[/vc_column_text][vc_button title="Visit Website" target="_blank" href="https://www.chadwickroad.nhs.uk/"][/vc_accordion_tab][vc_accordion_tab title="DMC Crystal Palace Road Medical Centre"][vc_column_text]
East Dulwich is a proud home for DMC Healthcare, whereby DMC Crystal Palace Road Medical Centre (previously known as Dulwich Medical Centre) was founded in 1994 by Doctor Ram Gupta, the father of our founders.
We are proud of the lasting ties we have developed with patients and people of the community. Chairman of the Dulwich Patient Participation Group, Neville Maguire, has been a patient since the beginning and continues to be one now. With our beautiful outdoor gardens, and an open-plan waiting area, we hold a variety of community activities, including tea parties for the elderly.
We hope you take your time to browse the GP website where you will find lots of useful information about the GP practice and the services on offer.
[/vc_column_text][vc_button title="Visit Website" target="_blank" href="https://www.dmccrystalpalaceroad.co.uk/"][/vc_accordion_tab][vc_accordion_tab title="DMC Iwade Health Centre"][vc_column_text]

Three years ago we took on the Iwade contract from the Kent and Medway CCG. We have since transformed the Surgery into having a GOOD CQC rating.

DMC Iwade Health Centre provides primary care for Sittingbourne and surrounding areas. We hope you take your time to browse the GP website where you will find lots of useful information about the surgery and the services on offer.[/vc_column_text][vc_button title="Visit Website" target="_blank" href="https://www.iwadehealthcentre.nhs.uk/"][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column]What's happening Resources | Menopause Symptoms Questionnaire This can be used to monitor symptoms and is worth doing regularly to assess how symptoms change with time or with treatment. Please print this page and indicate the extent to which you are bothered…Read more
		
								
										OCTOBER 18, 2021
									 People Story | Dr Rory Kidd | GP with Extended Role (GPwER) Dr Rory Kidd, GP with special interest in Dermatology, DMC Healthcare, talks about his 24 year long career as a GP and how working at DMC has expanded his dermatology knowledge and helped him have a more satisfying week at work.Read more
		
								
										MAY 18, 2023
									[/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		
				
					
				
			
		[/vc_column][vc_column width="1/2"]What We Offer[vc_column_text el_class="no-margin description"]Primary care is the bedrock of the NHS, but it is under strain to keep up with an ageing population and a growing number of chronic illnesses. We feel it is critical that patients who require immediate attention get prompt access to our services. This includes digitally scheduling appointments and obtaining repeat medicines.
Our primary healthcare facilities are contemporary and roomy, and they provide patients with a full range of NHS primary and urgent care services, as well as support and extended hours.
Our service is founded on the principles of patient-clinician trust and respect. All of our services are CQC-approved, and we adhere to stringent clinical governance guidelines.
Our people and their dedication are also our greatest assets. DMC invests in a multi-skilled and varied team that offers consumers self-management counselling, regular health checks, and better prescription management.[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top" css=".vc_custom_1634554511883{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2019/05/backgroundimage.jpg?id=6408) !important;}"][vc_column][vc_row_inner el_class="white"][vc_column_inner][vc_empty_space height="35px"]

### Meet the Team

[vc_row type="full-width" disable_element="yes" el_class="inner-hero" css=".vc_custom_1684762927652{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/07/Component-9-–-1.png?id=11441) !important;}"][vc_column el_class="inner-hero-container"][vc_column_text el_class="inner-hero-content"]
Meet the team
With committed and skilled clinical, management and operational teams, we are focused on delivering healthier outcomes for all.[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width"][vc_column el_class="inner-hero-container"][rev_slider_vc alias="policies-slider-1"][/vc_column][/vc_row][vc_row css=".vc_custom_1697450910789{margin-top: 50px !important;}"][vc_column]Our people drive our success. Meet our professionals who combine many years of healthcare experience.[/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"][/vc_column][/vc_row][vc_row][vc_column el_class="doctors-list"]Management Team[vc_empty_space height="35"]
						
							Anil Gupta
							Group Managing Director
						   
						
							
								
							
					
						
							Dr Ravi Gupta
							Group Medical Director
						   
						
							
								
							
					[vc_empty_space height="35"]
						
							Pritika Gupta
							Chief Operating Officer
						   
						
							
								
							
					
						
							David Chapman
							Chief Business Development Officer
						   
						
							
								
							
					
						
							Chris Saunders
							Head of Operations
						   
						
							
								
							
					
						
							Caroline Dale
							Head of Governance
						   
						
							
								
							
					[vc_empty_space height="70px"][/vc_column][/vc_row][vc_row][vc_column el_class="doctors-list"]Clinical Lead[vc_empty_space height="35"]
						
							Dr Sanjiv Agarwal
							Clinical Lead, Dermatology
						   
						
							
								
							
					
						
							Dr John Devlin
							Clinical Lead, Gastro & Endoscopy
						   
						
							
								
							
					
						
							Mr Vikas Acharya
							Clinical Lead, ENT
						   
						
							
								
							
					
						
							Mr Kumar Kunde
							Clinical Lead, Gynaecology
						   
						
							
								
							
					
						
							James Harrison
							Audiology Lead
						   
						
							
								
							
					
						
							Ed Obra
							Endoscopy Lead Nurse | Service Manager
						   
						
							
								
							
					[vc_empty_space height="70px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" equal_height="yes" el_class="services-tiles-container cta-cols"][vc_column width="1/3" css=".vc_custom_1670279178869{background-color: #4f8cf5 !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"]Join the DMC team[vc_empty_space][vc_btn title="Find out more" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-aqua" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-vacancies%2F|title:Our%20Vacancies"][/vc_column][vc_column width="1/3" css=".vc_custom_1670279186759{background-color: #37a7dc !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"]Read our People Stories[vc_empty_space][vc_btn title="Click here" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-aqua" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fpeople-stories%2F|title:people%20Stories"][/vc_column][vc_column width="1/3" css=".vc_custom_1670279207172{background-color: #28bbd2 !important;}" el_class="py-6 lg:py-10 px-6 lg:px-14"]Send us feedback[vc_empty_space][vc_btn title="Click here" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" el_class="text-aqua" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fcontact%2F|title:Contact%20us"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" css=".vc_custom_1670324331523{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/12/background-cta.png?id=12037) !important;}"][vc_column][vc_empty_space height="225px"][/vc_column][/vc_row]

### People Stories

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								NOVEMBER 4, 2024
								
										0
							People Story | Jacek Adamek | Consultant Colorectal Surgeon, Endoscopy[vc_row top_margin=”page-margin-top”][vc_column][vc_separator border_width=”2″][vc_custom_heading text=”Jacek Adamek, Consultant Colorectal Surgeon, Endoscopy, talks about his role within DMC and his experiences at Whipps Cross Hospital.” font_container=”tag:h2|text_align:left|color:%2328b8ce” use_theme_fonts=”yes” css=”.vc_custom_1721296962157{margin-top: 25px !important;}”][/vc_column][/vc_row][vc_row top_margin=”page-margin-top”][vc_column][vc_single_image image=”16244″ img_size=”Large” alignment=”center” css=”.vc_custom_1730723889386{margin: 20px !important;}”][vc_custom_heading text=”“When did you first join DMC?“” font_container=”tag:h2|text_align:left|color:%2322b8cd” use_theme_fonts=”yes” css=””][vc_column_text css=””]I am a consultant colorectal Laparoscopic Surgeon and Clinical Director for Surgery at an NHS Trust, and began working with DMC in August 2019, after being introduced to the organisation through a friend of mine.[/vc_column_text][vc_message message_box_color=”warning” css=”.vc_custom_1721298251573{margin-top: 50px !important;}”] What is a Colorectal Laparoscopic Surgeon? Laparoscopic colorectal surgery is also known as ‘keyhole’ or ‘minimally invasive’ surgery,
		
								
										Sam Ellison
									
											Endoscopy, 
										
											News, 
										
											People Stories
										
								MARCH 20, 2024
								
										0
							People Story | Kerry Barrett | Key Account Manager, Endoscopy & Dermatology Services, DMC HealthcareKerry Barrett, Key Account Manager, Endoscopy & Dermatology Services explains why her character is perfect for a career in healthcare and why working at DMC has been life changing, after 22 years in the NHS. 
		
								
										Sam Ellison
									
											Dermatology, 
										
											Endoscopy, 
										
											News, 
										
											People Stories
										
								FEBRUARY 28, 2024
								
										0
							People Story | Leighton Mitchell | Head of Business Development, DMC HealthcareLeighton Mitchell, Head of Business Development at DMC Healthcare, talks about his journey to date and how he plans to help the company’s growth.
		
								
										Sam Ellison
									
											News, 
										
											People Stories, 
										
											Radiology Reporting
										
								JANUARY 30, 2024
								
										0
							People Story | Dr Shawn Halpin | Medical Director and Consultant Neuroradiologist, DMC Radiology ReportingDr Shawn Halpin, experienced Consultant Neuroradiologist and Medical Director at DMC Radiology Reporting, tells us about his impressive career, his pioneering work in advanced interventional neuroradiology and his plans at DMC.
		
								
										Sam Ellison
									
											News, 
										
											People Stories, 
										
											Radiology Reporting
										123›»[/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"][/vc_column][/vc_row][vc_row type="full-width" full_width="stretch_row_content" equal_height="yes" el_class="services-tiles-container cta-cols"][vc_column width="1/3" css=".vc_custom_1697191910625{background-color: #4f8cf5 !important;}"]Our Vacancies[vc_empty_space][vc_btn title="Find Out More" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-vacancies%2F|title:Our%20vacancies" el_class="text-aqua"][/vc_column][vc_column width="1/3" css=".vc_custom_1697191931463{background-color: #37a7dc !important;}"]Join Our Talent Pool[vc_empty_space][vc_btn title="Join Now" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Fjoin-our-talent-pool%2F|title:Join%20our%20talent%20pool" el_class="text-aqua"][/vc_column][vc_column width="1/3" css=".vc_custom_1697191995638{background-color: #28bbd2 !important;}"]Explore Our Quality[vc_empty_space][vc_btn title="Explore Now" shape="square" color="white" align="center" i_align="right" i_icon_fontawesome="fas fa-chevron-right" add_icon="true" link="url:https%3A%2F%2Fdmchealthcare.co.uk%2Four-quality%2F|title:Our%20quality" el_class="text-aqua"][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="225"][/vc_column][/vc_row]

### COVID-19

[vc_row el_class="o-covid-page__section o-covid-page__header" css=".vc_custom_1596466882362{margin-bottom: 0px !important;padding-bottom: 80px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2020/08/masked_doctor.png?id=9014) !important;}"][vc_column width="1/2"][vc_column_text]
Coronavirus (COVID-19) patient information
Patient health and wellbeing
is our number one priority[/vc_column_text][vc_btn title="FIND OUT MORE" style="custom" custom_background="#25b5e7" custom_text="#ffffff" shape="square" size="lg" link="url:%23findoutmore|||"][/vc_column][/vc_row][vc_row el_class="o-covid-page__section" el_id="findoutmore" css=".vc_custom_1596466935892{padding-top: 60px !important;}"][vc_column][vc_column_text]
Practical steps taken by DMC Healthcare
to ensure patient and staff safety
[/vc_column_text][/vc_column][/vc_row][vc_row el_class="o-covid-page__section"][vc_column width="1/3"][vc_column_text]
Booking appointments
[/vc_column_text][/vc_column][vc_column width="1/3"][vc_column_text]
Arriving at our facilities
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Cleanliness
[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1596466587088{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #25b5e7 !important;}" el_class="o-covid-page__section o-covid-page__section--full-width o-covid-page__section--white" el_id="booking"][vc_column][vc_column_text]
Booking appointments
All appointments are booked over the phone
Clinical staff will ask you if you have been showing any symptoms of Covid-19
Our admin team will triage your call and book you in with an appropriate clinician
Clinical staff will call you and have a discussion to understand your needs
They will either decide if the matter can be dealt with there and then, need to set up a video consultation or whether a face to face appointment is required
If the clinician needs to see you, they will book the appointment and let you know the time
We have taken responsible steps to help people work from home
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Arriving at our facilities
Entry to buildings is controlled by the local teams to provide safe care and ensure physical distancing. In some cases entry and exit points may have changed to make a one way system
If available, please buzz in at the door to say you have arrived and someone will be with you shortly
All staff wear appropriate PPE (personal protection equipment)
We are only seeing patients who require a face to face
We have taken all responsible steps to maintain a 2m distance, for example only two patients are allowed in waiting rooms at any one time
You may have your temperature taken on arrival, to screen you for Covid-19
All patients are asked to wear a face covering unless there is medical reason preventing this
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Cleanliness
All our facilities and procedures are in line with Government guidance and follow strict processes around cleanliness and infection control
We regularly wipe down surfaces and door handles
Telephone handsets are cleaned before and after use
All staff are trained in effective hand washing and are audited regularly against compliance standards
Items that come into contact with patients are single-use and are changed between every patient, or cleaned with a disinfectant wipe
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Our shared mission is to deliver healthier outcomes and to demonstrate on a day-to-day basis the values we wish to communicate through our actions as well as our words.
Here for you
If you need anything, please do not hesitate to contact the surgery.
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### Privacy Notice

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Last updated on: 2024-07-04
DMC Healthcare Ltd. and DMC Imaging Ltd. (DMC, the organisation) are Controllers of the personal data we hold. DMC is registered with the Information Commissioner’s Office (ICO) as a Data Controller; registration numbers can be found by searching the ICO Register using this link. DMC takes your privacy seriously and aims to provide you with information about your rights, with whom we share your information, and how we keep it secure.

How we use your information (our ‘Purposes’)

DMC collects and uses your information for the following purposes:

 	To provide you with healthcare when you visit our Primary Care, Dermatology, Endoscopy, Radiology Reporting, or similar, services (including recording for training and legal defence purposes).
 	To provide our services and report to our Commissioners about the service we provide to you.
 	To anonymise and use your data for research into better care and practice.
 	To keep our patients, visitors, and staff safe when visiting the site with the use of CCTV, for example.

In the sections below, we will provide more detail about what we collect, what we use it for, and our lawful basis for using it.  The UK General Data Protection Regulation (UK GDPR or GDPR) defines several lawful bases, and Controllers must specify on webpages such as this one which lawful basis we rely on when using your information.
To provide you with healthcare
What do we use your information for? 

Your doctor, radiologist, dermatologist and other health professionals caring for you, such as nurses and reception staff, need to keep records about your health and treatment to provide you with the best possible care. These records are called your ‘health care record’ and may be stored in paper form or on computer and other electronic systems.

As part of this, we use your information to:

 	Refer you to other healthcare providers when you need other service or tests​
 	Discuss or share information about your health or care with other health or social care providers
 	Share samples with laboratories for testing (like blood samples)
 	Share test results with hospitals or community services (like blood test results)
 	Allow out-of-hours or extended hours’ GPs to look at your health record when you are going to an appointment
 	Send prescriptions to a pharmacy
 	Text you in relation to healthcare services and appointments
 	Provide your samples to the courier for delivery to pathology
 	Share reports with the coroner
 	Receive reports of appointments you have attended elsewhere, such as with the community nurse or if you have had a stay in hospital
 	Produce medical reports on request from third parties such as the DVLA or your employer, but only when you have provided prior consent
 	Movement of your patient records to Primary Care Support England 

What information do we collect? 

We collect the following:

 	Basic details about you, such as address, date of birth, NHS number, and next of kin
 	​Contact we have had with you, such as clinical visits
 	Notes and reports about your health
 	Details and records about your treatment and care
 	Results of x-rays, laboratory tests, etc.
 	Information about your sexual life or home life
 	Information about ethnicity and religion 

What is our lawful basis for using your information? 

Healthcare providers are permitted to collect, store, use and share this information under Data Protection Legislation (the UK General Data Protection Regulation), which has a specific section related to healthcare information. This is called a ‘lawful basis’. Where we are deemed to be a Data Controller, our lawful basis for using your personal data is UK GDPR Article 6(1)(e) – a task carried out in the public interest or in the exercise of official authority.  We have an NHS contract to provide our services.

We can also only use your health and other ‘special category’ or sensitive information if we apply an exception.  These are in the UK GDPR, and we use Article 9(2)(h) – for the provision of healthcare.

Please be aware that administrative staff will often access information addressed to a particular clinician to allow us to manage high volumes of communication. They are bound by confidentiality in the same way as the clinician and will keep your information private.

About children and young people

Young people aged 16 and over are allowed to make decisions about how their health information is used and shared. They are deemed competent from this age to make decisions about their own healthcare. Under these circumstances, unless the young person agrees, a parent or guardian will not be provided with information about the care of the young person.

Where the young person is under 16, case law allows the healthcare professional to decide that the individual is competent enough to make a decision about their own healthcare.  Equally, under those circumstances, a parent or guardian will not be provided with access to information about the care of the young person.

Conversely, if a health care professional deems that the young person under 16 years of age cannot make the decision themselves, then parents or guardians will be invited into the discussion.

Parents or guardians of those under 16 should note that the application of competency (sometimes called Gillick competency) may apply to some or all elements of the confidential information about the young person.
To provide our services, report to our Commissioners and contribute to national NHS data sharing initiatives
 What do we use your information for? 

Along with activities directly related to your care, we also use information in ways that allow us to check that care is safe and provide data for the improvement and planning of services.

 	Quality/ payment/ performance reports are provided to service commissioners
 	Undertaking clinical audits locally to ensure safety and efficiency
 	Sending practice information to other NHS bodies for national audits that are required by law (e.g., NHS Digital Audit Data Collection)
 	Sending patient information to NHS Digital for research and planning purposes. Find Out More about how Patient Data is Used for Planning Research.

 	You can opt outif you wish.


 	Supporting staff training
 	Incident and complaint management
 	As part of adhoc clinical research – information that identifies you will be removed, unless you have consented to being identified 

What is our lawful basis for using your information? 

When we use your information to conduct audits and manage our services to you, our lawful basis is UK GDPR Article 6(1)(e) – a task carried out in the public interest or in the exercise of official authority.  When use your health information for this purpose, we rely on the exception of the management of healthcare systems in Article 9(2)(h).

When we anonymise your information to use it for an adhoc clinical research purposes, we rely on our legitimate interests (Article 6(1)(f)) to understand and develop new methods of care for individuals and the research exception in Article 9(2)(j).
Do we transfer any of your information outside of the UK?
For your radiology service, we employ the services of Apollo Radiology International (ARI) to provide out-of-hours support and to allow us to provide an around-the-clock service. Radiologists are based in India and have ‘view only’ remote access to your personal data through the same systems (based here in the UK) that our UK radiologists use.  No data is allowed to be taken out of the system, and we have strong security controls around access. All radiologists are registered with the Royal College of Radiologists.

As required by UK GDPR, we have put contracts in place with ARI (called International Data Transfer Agreements) which are mandated by the Information Commissioner’s Office, and which protect your personal data.
To help keep our visitors and staff safe 
What do we use your information for?

DMC Healthcare Ltd. use CCTV at specified locations to protect patients, staff, and visitors from abuse or crime. CCTV footage is commonly used as a deterrent and can assist police if necessary.

 	DMC Crystal Palace Road Medical Centre (SE22 9EP)
 	DMC Chadwick Road Surgery (SE15 4PU)

Within these premises, areas which have CCTV coverage include:

 	External front & rear entrance Points
 	External car park areas
 	Reception & patient waiting rooms
 	Common corridors
 	Head office (all levels)

For DMC Healthcare Ltd. to support with providing healthcare services, it is lawful to implement measures to safeguard individuals on the property and guarantee the safety of both staff and patients.

What is our Lawful Basis?

Under UK GDPR, our lawful basis for the use of CCTV is Article 6(1)(f) – legitimate interests. DMC has also ensured that the CCTV is only in place in the more public areas of the premises and that surveillance does not extend to clinical / consulting rooms or washrooms where privacy for individuals is expected.  CCTV recordings are kept securely for 28 days. A copy of the recording within this timeframe can be requested, and you can raise concerns with our Data Protection Officer.
Sharing your information when required to by Law
We will occasionally have a legal obligation to share your information and will not always be able to discuss this with you directly. Examples might be for the purposes of detection or prevention of crime, where it is in the wider public interest, to safeguard children or vulnerable adults, reporting infectious diseases, or where required by court order.
Care Quality Commission access to health records
The Care Quality Commission (CQC) has powers under the Health and Social Care Act 2008 to access and use your health information when necessary to carry out their functions as a regulator. This means inspectors may ask to review certain records to decide whether we are providing safe, high-quality care. More information about the CQC can be found on their website.

To share information with the CQC, we will rely on the lawful basis of UK GDPR Article 6(1)(e) – a task carried out in the public interest or in the exercise of official authority, and Article 9(2)(i)  of ensuring high standards of quality and safety of healthcare.
Suppliers we use to support our Services (Data Processors)
We use several providers who process your personal data on our behalf.  All providers are bound by contract to keep your information safe and in line with UK GDPR requirements.



Provider
Website


Confidential Waste



Shred-It
www.shredit.co.uk/en-gb/home


BIFFA
www.biffa.co.uk


PHS
www.phs.co.uk/about-us/our-brands/wastemanagement


SRCL Clinical Waste
www.srcl.com


Couriers / Delivery



Parcelforce
 www.parcelforce.com


Royal Mail
www.royalmail.com


Multi-Functional Devices



ASL
www.asl-group.co.uk


Video Consultation



Zoom
https://zoom.us


EConsult
https://econsult.net


SurgeryConnect (X-on Softphone)
www.x-on.co.uk


Microsoft Teams
www.microsoft.com/en-gb


Healthcare Software



Health Intelligence
https://health-intelligence.com


 OpenRad Cloud
www.openrad.com


Coreline
www.corelinesoft.com/en


Prescribing Services Eclipse Live
www.prescribingservices.org


AccurX
www.accurx.com


Informatica (Audit+)
www.informatica.com/gb


EMIS
www.emishealth.com


PathPoint – eDerma
www.openmedical.co.uk


TPP SystmOne
https://tpp-uk.com


Isosec
https://isosec.co.uk/changelog/iO


NHS Credentials Management
https://digital.nhs.uk/services/care-identity-service/applications-and-services/technical-services/credential-management


XsTek Dictation
https://xstek.net


Website Hosting / Mailing



NHS Choices
www.nhs.uk


Webpost
https://webpost.com






CCTV



Rydon Maintenance
www.rydon.co.uk


Healthcare Hardware



Numed
www.numed.co.uk


Keystream
www.key-stream.com


IT Service Provider



NELCSU
www.nelcsu.nhs.uk


Digital Redaction / Scanning



iGPR
www.igpr.co.uk


Notespace
www.oasisgroup.com/service/notespace


Payroll / Finance



Regency Payroll
www.sage.com/en-gb


 [new Finance system]
www.qxltd.com


EdenRed
www.edenred.co.uk


Associations / Groups / Providers



Medical Defence Union
www.themdu.com


Dispex
www.dispex.net


Provision of Clinical System



Vision Health
www.visionhealth.co.uk


E-Referrals
https://digital.nhs.uk/services/e-referral-service


Training



e-LH
www.e-lfh.org.uk


HR / Employment



Pinpoint
www.pinpointhq.com


Peninsula HR
www.peninsulagrouplimited.com


Planday
www.planday.com


Agilio TeamNet
https://agiliosoftware.com


Bluestream
www.bluestreamacademy.com


Other



Interface
www.interface-cs.co.uk


Vision Primary Care Training
https://visionpct.co.uk


Iplato
www.iplato.com


Hitech - Retina Security
http://hi-techsecurityandfire.co.uk


EMIS Web
www.emishealth.com/products/emis-web


Hubspot
www.hubspot.com


 WordPress Bees
 www.wpbees.com


Apollo Radiology International (India)
apolloradiologyintl.com



Data Protection Rights
Data protection law provides you with a number of rights, which we are committed to supporting you with;

Right to Access

You have the right to obtain:

 	Confirmation that we are using, storing, or sharing your information.
 	A copy of the information we hold about you.

​We will respond to your request within one month or inform you if it will take longer. ​We are required to validate your identity, including the identity of someone making a request on your behalf​.

Right to Object or Withdraw Consent

 	You have the right to object to our use, storage, and sharing of your information if it is not essential for delivering your healthcare.
 	If we are using, storing, and sharing your information based on your explicit consent, you can withdraw that consent at any time.
 	You can opt out of sharing your confidential patient information for research and planning. However, your information may still be used in certain situations, such as during an epidemic. You can also consent to participate in specific research projects.
 	Visit uk/your-nhs-data-mattersto opt out.

Our Data Protection Officer is available to discuss any concerns you have.

Right to Rectification

If your information is incorrect, you can request that we correct it. There may be occasions when we are legally required to maintain the original information – our Data Protection Officer will discuss this with you, and you may request that the information is not used during this time. ​We will respond to your request within one month or inform you if it will take longer.
​Information Technology
We will use third parties to provide services involving your information, such as;

 	Removal and destruction of confidential waste
 	Provision of clinical systems
 	Provision of connectivity and servers
 	Digital dictation services
 	Data analytics or warehousing (used for decisions about care or organisational efficiency, never for selling personal data to organisations not related to your care delivery).

​We have contracts in place with these third parties that prevent them from using it in any other way it’s instructed and require them to maintain high standards of security to ensure your confidentiality.
Keeping Your Information Safe
We are committed to ensuring the security and confidentiality of your information through:

 	Annual staff training on data protection
 	Regularly reviewing Organisational policies
 	Minimising data sharing and access
 	Restricted system access to authorised personnel only
 	Encrypted emails and storage
 	Incident reporting and management for continuous improvement
 	Contracts with providers and suppliers to protect your data
 	Not sending your data outside of the European Economic Area (EEA) 

How Long Do We Keep Your Information?
In line with the Department of Health Code, we will retain/store your health record for your lifetime. After a patient dies, we will send the record to Primary Care Services England, where it is generally destroyed after 10 years, unless there is a reason to keep it for longer. ​If you move or register with another provider, we will send your records to the new provider. Our CCTV footage is kept for no longer than 28 days before being overwritten.
Questions or Complaints
For questions or requests related to your personal data, please contact us using the details on our main page or our Data Protection Officer (DPO) at dpo.dmchealthcare@kdpc.uk. Our DPO service is provided by Kaleidoscope Consultants Ltd. We aim to remove references to individual patients when seeking their support, using the minimum necessary information when needed. More information about Kaleidoscope Consultants Ltd. can be found at www.kaleidoscopeconsultants.com.

You also have the right to complain. You can do so initially through our DPO. If unsatisfied by the response, you can send your complaint to the UK Information Commissioner’s Office:

 	Telephone: 0303 123 1113
 	Website: Make a complaint | ICO(includes a live chat service)

Cookies and Consent Rights
Our website uses cookies to enhance your browsing experience and provide personalised services. Cookies are small text files stored on your device that help us understand how you use our website, remember your preferences, and improve site functionality. By using our website, you consent to our use of cookies. However, you have the right to manage your cookie preferences at any time. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Your consent and privacy rights are important to us, and we are committed to protecting your personal data while ensuring a seamless online experience.

Changes to This Policy

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data and privacy.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"][/vc_column][/vc_row]

### Equality & Diversity

[vc_row][vc_column][vc_column_text]

DMC Healthcare acts as an ambassador of equality as the organisation strongly believes in treating people fairly with respect and dignity and in valuing diversity both as a health service provider and as an employer.

We take pride in ensuring that their services are accessible to all people and will take necessary adjustments in line with patient and staff needs.

DMC Healthcare conform to the Accessible Information Standard to ensure that people who have a disability, impairment or sensory loss can access and understand any information or communication support they need.

All services across DMC Healthcare ensure that service users can access and understand the information they are given. This is inclusive of making arrangements for information to be converted into a different format such as braille, easy read or via email

We will also assist in supporting people with communication needs, such as support from a British Sign Language (BSL) interpreter, deafblind interpreter or an advocate.

DMC will ensure that:

 	Service users are asked if they have any communication or information needs and will make reasonable adjustments to meet those needs.
 	All requirements are recorded clearly and are flagged appropriately in the service user’s file.
 	Information is shared about service user requirements with other providers where they have the consent to do so.
 	The necessary steps are taken to satisfy that individuals receive information which they can assess and understand.
 	Leaflets are provided in a large font.
 	There is promotion of the induction loop system and will continually provide staff with training.
 	Signage is clear and non-obstructive.
 	Allow guide dogs where possible or other assistance dogs into buildings.
 	Allow disabled patients to make appointments by other methods such as, text messaging and email.
 	DMC Healthcare undertake annual facilities checks to ensure that the environment is accessible to all patients

DMC is committed to equal opportunities in employment and service delivery and have adopted the same Workforce Race Equality Standards that the CQC measures providers against.

DMC Healthcare aims to create an environment for all service users and employees to receive dignity and respect with a zero tolerance approach to any form of prejudice.



[/vc_column_text][/vc_column][/vc_row]

### Complaints

[vc_row][vc_column][vc_column_text]How do I feedback or make a complaint about my DMC experience?
DMC are passionate about patient care and improving our community dermatology service, MSK and Endoscopy services, but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let us know so we can improve.

There are a few ways to tell us what you think;

 	HCA survey
 	Friends and Family test
 	 Website to call DMC clinics directly
 	 Email

Giving feedback

Health Care Assistants will offer each patient an electronic survey to complete within their appointment.

This feedback is shared with our local commissioners and helps us improve the quality of our care.

In addition to this, patients can share good or bad feedback through the Friends and Family Test. A text SMS message is automatically sent to each patient after their appointment.

Most problems can be dealt with at this stage but, in some cases, you may feel more comfortable speaking to someone directly involved in your care. Please call the clinic where you were treated. You will find the direct telephone numbers for clinics here:

dmchealthcare.co.uk/clinics

Alternatively you may want to send an email to DMC.feedback@nhs.net outlining your experience, the DMC clinic of your treatment and the best contact details and times to discuss further.

 	 Your email will be acknowledged within 3 days.
 	Please allow 25 days for DMC to respond.

[/vc_column_text][/vc_column][/vc_row]

### Patient journey

[vc_row type="full-width"][vc_column][rev_slider_vc alias="dermatology-3" mc_navigation="0"][/vc_column][/vc_row][vc_row type="full-width" el_class="align-center padding-top-57 padding-bottom-63"][vc_column][vc_button title="Patient Feedback" label="We value your feedback, please share your thoughts" size="large" style="custom" text_color="#ffffff" hover_text_color="#ffffff" color="#0384ce" custom_button_color="#1e92ea" el_class="dermatologybtn" href="https://dmchealthcare.co.uk/mobilisation/"][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]We see, treat and discharge[vc_column_text el_class="no-margin description"]

We are a routine dermatology service
We may upgrade you depending on your outcome
Skin clinics take 5 – 10 minutes only
Dermatology clinics are fast and effective
This does not effect the quality of your diagnoses
If your prescription is not available, please do search for other pharmacies within your area which may stock your medication

[/vc_column_text][/vc_column][vc_column width="1/2"]What is Triage?[vc_column_text]

When used in medicine and healthcare, the term triage refers to the sorting of injured or sick people according to their need for emergency medical attention. It is a method of determining priority for who gets care first.

[/vc_column_text][vc_empty_space height="52px"][/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" el_class="align-center padding-top-57 padding-bottom-63" css=".vc_custom_1557317492590{background-image: url(https://dev.dmchealthcare.co.uk/wp-content/uploads/2018/12/stress-and-mood-1_edited.jpg?id=4031) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_column][vc_column_text]
Dermatology clinics locations and services
[/vc_column_text][vc_row_inner el_class="dermlista"][vc_column_inner width="1/2"][vc_column_text el_class="trusttxt"]

Barking & Dagenham Havering and Redbridge – Dermatology
Brent - Dermatology
Cambridge – Dermatology
Eastern & Coastal Kent – Dermatology
East Riding of Yorkshire – Dermatology
Hammersmith and Fulham – Dermatology
Harrow - Dermatology
Leeds – Dermatology

[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2"][vc_column_text el_class="dermlist"]

Lincolnshire East – Dermatology
North Kent - Dermatology
Redditch, Bromsgrove and Wyre Forest – Dermatology
South Sefton, Southport and Formby – Dermatology
South Worcestershire – Dermatology
Tower Hamlets – Teledermatology
Wakefield – Dermatology

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Terms and Conditions

[vc_row][vc_column][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]Terms and Conditions[/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Website disclaimer 

The information contained in this website is for general information purposes only. The information is provided by DMC Healthcare and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are under the control of DMC Healthcare.

Every effort is made to keep the website up and running smoothly. However, DMC Healthcare takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50px"][/vc_column][/vc_row]

### Privacy Policy

[vc_row][vc_column][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]Privacy Notice[/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=""]PRIVACY NOTICE
Last updated on: 2024-07-04
DMC Healthcare Ltd. and DMC Imaging Ltd. (DMC, the organisation) are Controllers of the personal data we hold. DMC is registered with the Information Commissioner’s Office (ICO) as a Data Controller; registration numbers can be found by searching the ICO Register using this link. DMC takes your privacy seriously and aims to provide you with information about your rights, with whom we share your information, and how we keep it secure.
How we use your information (our ‘Purposes’)
DMC collects and uses your information for the following purposes:

To provide you with healthcare when you visit our Primary Care, Dermatology, Endoscopy, Radiology Reporting, or similar, services (including recording for training and legal defence purposes).
To provide our services and report to our Commissioners about the service we provide to you.
To anonymise and use your data for research into better care and practice.
To keep our patients, visitors, and staff safe when visiting the site with the use of CCTV, for example.

In the sections below, we will provide more detail about what we collect, what we use it for, and our lawful basis for using it.  The UK General Data Protection Regulation (UK GDPR or GDPR) defines several lawful bases, and Controllers must specify on webpages such as this one which lawful basis we rely on when using your information.
To provide you with healthcare
What do we use your information for? 
Your doctor, radiologist, dermatologist and other health professionals caring for you, such as nurses and reception staff, need to keep records about your health and treatment to provide you with the best possible care. These records are called your ‘health care record’ and may be stored in paper form or on computer and other electronic systems.
As part of this, we use your information to:

Refer you to other healthcare providers when you need other service or tests​
Discuss or share information about your health or care with other health or social care providers
Share samples with laboratories for testing (like blood samples)
Share test results with hospitals or community services (like blood test results)
Allow out-of-hours or extended hours’ GPs to look at your health record when you are going to an appointment
Send prescriptions to a pharmacy
Text you in relation to healthcare services and appointments
Provide your samples to the courier for delivery to pathology
Share reports with the coroner
Receive reports of appointments you have attended elsewhere, such as with the community nurse or if you have had a stay in hospital
Produce medical reports on request from third parties such as the DVLA or your employer, but only when you have provided prior consent
Movement of your patient records to Primary Care Support England 

What information do we collect? 
We collect the following:

Basic details about you, such as address, date of birth, NHS number, and next of kin
​Contact we have had with you, such as clinical visits
Notes and reports about your health
Details and records about your treatment and care
Results of x-rays, laboratory tests, etc.
Information about your sexual life or home life
Information about ethnicity and religion 

What is our lawful basis for using your information? 
Healthcare providers are permitted to collect, store, use and share this information under Data Protection Legislation (the UK General Data Protection Regulation), which has a specific section related to healthcare information. This is called a ‘lawful basis’. Where we are deemed to be a Data Controller, our lawful basis for using your personal data is UK GDPR Article 6(1)(e) – a task carried out in the public interest or in the exercise of official authority.  We have an NHS contract to provide our services.
We can also only use your health and other ‘special category’ or sensitive information if we apply an exception.  These are in the UK GDPR, and we use Article 9(2)(h) – for the provision of healthcare.
Please be aware that administrative staff will often access information addressed to a particular clinician to allow us to manage high volumes of communication. They are bound by confidentiality in the same way as the clinician and will keep your information private.
About children and young people
Young people aged 16 and over are allowed to make decisions about how their health information is used and shared. They are deemed competent from this age to make decisions about their own healthcare. Under these circumstances, unless the young person agrees, a parent or guardian will not be provided with information about the care of the young person.
Where the young person is under 16, case law allows the healthcare professional to decide that the individual is competent enough to make a decision about their own healthcare.  Equally, under those circumstances, a parent or guardian will not be provided with access to information about the care of the young person.
Conversely, if a health care professional deems that the young person under 16 years of age cannot make the decision themselves, then parents or guardians will be invited into the discussion.
Parents or guardians of those under 16 should note that the application of competency (sometimes called Gillick competency) may apply to some or all elements of the confidential information about the young person.
To provide our services, report to our Commissioners and contribute to national NHS data sharing initiatives
 What do we use your information for? 
Along with activities directly related to your care, we also use information in ways that allow us to check that care is safe and provide data for the improvement and planning of services.

Quality/ payment/ performance reports are provided to service commissioners
Undertaking clinical audits locally to ensure safety and efficiency
Sending practice information to other NHS bodies for national audits that are required by law (e.g., NHS Digital Audit Data Collection)
Sending patient information to NHS Digital for research and planning purposes. Find Out More about how Patient Data is Used for Planning Research.

You can opt outif you wish.


Supporting staff training
Incident and complaint management
As part of adhoc clinical research – information that identifies you will be removed, unless you have consented to being identified 

What is our lawful basis for using your information? 
When we use your information to conduct audits and manage our services to you, our lawful basis is UK GDPR Article 6(1)(e) – a task carried out in the public interest or in the exercise of official authority.  When use your health information for this purpose, we rely on the exception of the management of healthcare systems in Article 9(2)(h).
When we anonymise your information to use it for an adhoc clinical research purposes, we rely on our legitimate interests (Article 6(1)(f)) to understand and develop new methods of care for individuals and the research exception in Article 9(2)(j).
Do we transfer any of your information outside of the UK?
For your radiology service, we employ the services of Apollo Radiology International (ARI) to provide out-of-hours support and to allow us to provide an around-the-clock service. Radiologists are based in India and have ‘view only’ remote access to your personal data through the same systems (based here in the UK) that our UK radiologists use.  No data is allowed to be taken out of the system, and we have strong security controls around access. All radiologists are registered with the Royal College of Radiologists.
As required by UK GDPR, we have put contracts in place with ARI (called International Data Transfer Agreements) which are mandated by the Information Commissioner’s Office, and which protect your personal data.
To help keep our visitors and staff safe 
What do we use your information for?
DMC Healthcare Ltd. use CCTV at specified locations to protect patients, staff, and visitors from abuse or crime. CCTV footage is commonly used as a deterrent and can assist police if necessary.

DMC Crystal Palace Road Medical Centre (SE22 9EP)
DMC Chadwick Road Surgery (SE15 4PU)

Within these premises, areas which have CCTV coverage include:

External front & rear entrance Points
External car park areas
Reception & patient waiting rooms
Common corridors
Head office (all levels)

For DMC Healthcare Ltd. to support with providing healthcare services, it is lawful to implement measures to safeguard individuals on the property and guarantee the safety of both staff and patients.
What is our Lawful Basis?
Under UK GDPR, our lawful basis for the use of CCTV is Article 6(1)(f) – legitimate interests. DMC has also ensured that the CCTV is only in place in the more public areas of the premises and that surveillance does not extend to clinical / consulting rooms or washrooms where privacy for individuals is expected.  CCTV recordings are kept securely for 28 days. A copy of the recording within this timeframe can be requested, and you can raise concerns with our Data Protection Officer.
Sharing your information when required to by Law
We will occasionally have a legal obligation to share your information and will not always be able to discuss this with you directly. Examples might be for the purposes of detection or prevention of crime, where it is in the wider public interest, to safeguard children or vulnerable adults, reporting infectious diseases, or where required by court order.
Care Quality Commission access to health records
The Care Quality Commission (CQC) has powers under the Health and Social Care Act 2008 to access and use your health information when necessary to carry out their functions as a regulator. This means inspectors may ask to review certain records to decide whether we are providing safe, high-quality care. More information about the CQC can be found on their website.
To share information with the CQC, we will rely on the lawful basis of UK GDPR Article 6(1)(e) – a task carried out in the public interest or in the exercise of official authority, and Article 9(2)(i)  of ensuring high standards of quality and safety of healthcare.
Suppliers we use to support our Services (Data Processors)
We use several providers who process your personal data on our behalf.  All providers are bound by contract to keep your information safe and in line with UK GDPR requirements.



Provider
Website


Confidential Waste



Shred-It
www.shredit.co.uk/en-gb/home


BIFFA
www.biffa.co.uk/


PHS
www.phs.co.uk/about-us/our-brands/wastemanagement


SRCL Clinical Waste
www.srcl.com/


Couriers / Delivery



Parcelforce
 www.parcelforce.com


Royal Mail
https://dmchealthcare.sharepoint.com/teams/DMC_Marketing/04  Websties/02 DMC Healthcare/03 webpage developments/footer/www.capita.com/ www.royalmail.com/


Multi-Functional Devices



ASL
www.asl-group.co.uk


Video Consultation



Zoom
https://zoom.us/


EConsult
https://econsult.net/


SurgeryConnect (X-on Softphone)
https://www.x-on.co.uk/


Microsoft Teams
https://www.microsoft.com/en-gb/


Healthcare Software



Health Intelligence
https://health-intelligence.com/


 OpenRad Cloud
https://www.openrad.com/


Coreline
https://www.corelinesoft.com/en/


Prescribing Services Eclipse Live
https://www.prescribingservices.org/


AccurX
https://www.accurx.com/


Informatica (Audit+)
https://www.informatica.com/gb/


EMIS



PathPoint – eDerma
https://www.openmedical.co.uk/


TPP SystmOne
https://tpp-uk.com/


Isosec
https://isosec.co.uk/changelog/iO/


NHS Credentials Management
https://digital.nhs.uk/services/care-identity-service/applications-and-services/technical-services/credential-management


XsTek Dictation
https://xstek.net/


Website Hosting / Mailing



NHS Choices
https://www.nhs.uk/


Webpost
https://webpost.com/






CCTV



Rydon Maintenance
http://www.rydon.co.uk/


Healthcare Hardware



Numed
https://www.numed.co.uk


Keystream
https://key-stream.com/


IT Service Provider



NELCSU
www.nelcsu.nhs.uk/


Digital Redaction / Scanning



iGPR
www.igpr.co.uk/


Notespace
https://www.oasisgroup.com/services/notespace.6453.html


Payroll / Finance



Regency Payroll
https://www.sage.com/en-gb/


 [new Finance system]
https://www.qxltd.com/


EdenRed
www.edenred.co.uk


Associations / Groups / Providers



Medical Defence Union
https://www.themdu.com/


Dispex
www.dispex.net


Provision of Clinical System



Vision Health
https://www.visionhealth.co.uk/


E-Referrals
https://digital.nhs.uk/services/e-referral-service


Training



e-LH
www.e-lfh.org.uk






HR / Employment



Peninsula HR
https://www.peninsulagrouplimited.com/


Planday
www.planday.com/


Agilio TeamNet
https://agiliosoftware.com/


Bluestream



Other



Interface
https://www.interface-cs.co.uk/


Vision Primary Care Training
https://visionpct.co.uk


Iplato
https://www.iplato.com/


Hitech - Retina Security
http://hi-techsecurityandfire.co.uk/


EMIS Web
www.emishealth.com/products/emis-web


Hubspot
https://www.hubspot.com/


 WordPress Bees
 www.wpbees.com/


Apollo Radiology International (India)
apolloradiologyintl.com



Data Protection Rights
Data protection law provides you with a number of rights, which we are committed to supporting you with;
Right to Access
You have the right to obtain:

Confirmation that we are using, storing, or sharing your information.
A copy of the information we hold about you.

​We will respond to your request within one month or inform you if it will take longer. ​We are required to validate your identity, including the identity of someone making a request on your behalf​.
Right to Object or Withdraw Consent

You have the right to object to our use, storage, and sharing of your information if it is not essential for delivering your healthcare.
If we are using, storing, and sharing your information based on your explicit consent, you can withdraw that consent at any time.
You can opt out of sharing your confidential patient information for research and planning. However, your information may still be used in certain situations, such as during an epidemic. You can also consent to participate in specific research projects.
Visit uk/your-nhs-data-mattersto opt out.

Our Data Protection Officer is available to discuss any concerns you have.
Right to Rectification
If your information is incorrect, you can request that we correct it. There may be occasions when we are legally required to maintain the original information – our Data Protection Officer will discuss this with you, and you may request that the information is not used during this time. ​We will respond to your request within one month or inform you if it will take longer.
​Information Technology
We will use third parties to provide services involving your information, such as;

Removal and destruction of confidential waste
Provision of clinical systems
Provision of connectivity and servers
Digital dictation services
Data analytics or warehousing (used for decisions about care or organisational efficiency, never for selling personal data to organisations not related to your care delivery).

​We have contracts in place with these third parties that prevent them from using it in any other way it’s instructed and require them to maintain high standards of security to ensure your confidentiality.
Keeping Your Information Safe
We are committed to ensuring the security and confidentiality of your information through:

Annual staff training on data protection
Regularly reviewing Organisational policies
Minimising data sharing and access
Restricted system access to authorised personnel only
Encrypted emails and storage
Incident reporting and management for continuous improvement
Contracts with providers and suppliers to protect your data
Not sending your data outside of the European Economic Area (EEA) 

How Long Do We Keep Your Information?
In line with the Department of Health Code, we will retain/store your health record for your lifetime. After a patient dies, we will send the record to Primary Care Services England, where it is generally destroyed after 10 years, unless there is a reason to keep it for longer. ​If you move or register with another provider, we will send your records to the new provider. Our CCTV footage is kept for no longer than 28 days before being overwritten.
Questions or Complaints
For questions or requests related to your personal data, please contact us using the details on our main page or our Data Protection Officer (DPO) at dpo.dmchealthcare@kdpc.uk. Our DPO service is provided by Kaleidoscope Consultants Ltd. We aim to remove references to individual patients when seeking their support, using the minimum necessary information when needed. More information about Kaleidoscope Consultants Ltd. can be found at www.kaleidoscopeconsultants.com.
You also have the right to complain. You can do so initially through our DPO. If unsatisfied by the response, you can send your complaint to the UK Information Commissioner’s Office:

Telephone: 0303 123 1113
Website: Make a complaint | ICO(includes a live chat service)

Cookies and Consent Rights
Our website uses cookies to enhance your browsing experience and provide personalised services. Cookies are small text files stored on your device that help us understand how you use our website, remember your preferences, and improve site functionality. By using our website, you consent to our use of cookies. However, you have the right to manage your cookie preferences at any time. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Your consent and privacy rights are important to us, and we are committed to protecting your personal data while ensuring a seamless online experience.
Changes to This Policy
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data and privacy.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_raw_html]JTNDaDElM0VDb29raWUlMjBEZWNsYXJhdGlvbiUzQyUyRmgxJTNFJTNDc2NyaXB0JTIwaWQlM0QlMjJDb29raWVEZWNsYXJhdGlvbiUyMiUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGY29uc2VudC5jb29raWVib3QuY29tJTJGNTM4MmZlZGEtZmNmZC00MmJmLTlhYTEtMzI3MDQ3YTExOTJhJTJGY2QuanMlMjIlMjB0eXBlJTNEJTIydGV4dCUyRmphdmFzY3JpcHQlMjIlMjBhc3luYyUzRSUzQyUyRnNjcmlwdCUzRQ==[/vc_raw_html][vc_column_text]
Cookies and Consent
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### Request a meeting

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### Endoscopy

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Working in partnership to provide high quality endoscopy care
Our expert clinical team are ready to support your waiting lists and achieve JAG accreditation
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Waiting lists
Endoscopy departments continue to have under capacity, despite growing demand.[/vc_column_text][/vc_column][vc_column width="1/4"][vc_column_text]
Weekday capacity
Bowel cancer screening and interventional procedures taking up weekday capacity at the expense of the diagnostic 2 week wait patient journey.[/vc_column_text][/vc_column][vc_column width="1/4"][vc_column_text]
Workforce constraints
Endemic workforce gaps across clinical and admin/IT teams.[/vc_column_text][/vc_column][vc_column width="1/4"][vc_column_text]
List productivity
Fragmented administration, high DNA rates, dropped lists and poor bowel preparation, resulting in poor list productivity.[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_row type="full-width" css=".vc_custom_1687094356641{background-color: #ffffff !important;}" el_class="block-container" el_id="solutions"][vc_column][vc_row_inner equal_height="yes" content_placement="middle" el_class="split-wrapper"][vc_column_inner width="1/2"]Our Solutions[vc_column_text el_class="split-wrapper-text" css=".vc_custom_1686910793449{padding-top: 25px !important;padding-bottom: 25px !important;}"]DMC Healthcare has been providing NHS services since 1967 and our partners entrust us to deal with high risk patient groups and specialist procedures.[/vc_column_text][vc_column_text el_class="p-20"]
We can support the NHS to tackle the growing demand and significant waiting list pressures with our highly responsive, consultant-led, insourced endoscopy services. DMC is a highly valued, flexible and reliable partner.
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### South Worcestershire

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If you have any questions, please call us on 01527 549 998


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South Worcestershire


T: 01527 549998
We provide consultant-led and delivered community dermatology services to NHS patients registered in South Worcestershire CCG.  Our service delivers assessment and treatment for a variety of skin problems and includes minor procedures.
Our waiting times are typically 4 to 6 weeks and we provide extended opening times including clinics at the weekend.
If you have a reaction to your medication, please read this SJS/TEN Patient Information Leaflet or contact our admin team. In an emergency, please dial 999.
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 Clinic locations

Malvern Health/ Prospect View Medical Centre
300 Pickersleigh Road, Malvern, Worcestershire, WR14 2GP
Directions
Evesham Community Hospital
Waterside, Evesham, WR11 1JT
Directions
Elbury Moor
Fairfield Close, Worcester, WR4 9TX
Directions
BHI Parkside                                                                                                                Stourbridge Road, Bromsgrove, Worcestershire, B61 0AZ                                      Directions
Aylmer Lodge Surgery / Hume Street                                                                          Hume St, Kidderminster, Worcestershire, DY11 6SF                                              Directions

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Information for GPs: conditions you can refer to us
 Inclusions

Management of mild to moderate forms of common rashes such as eczema, psoriasis, lichen planus, urticaria, fungal infections
Premalignant skin lesions (Solar keratoses or Bowen’s disease)
Low risk BCCs on trunks and limbs in line with NICE skin cancer guidance 2010
Acne
Diagnosis, investigation or management of other chronic rashes, unless diagnostic doubt
Minor surgical procedures
Diagnosis, investigation or management of mild/ moderate/ non-worrying dermatoses and skin lesion in children unless diagnostic doubt
Conditions of hair scalp and nails
Medication review
Actinic keratosis
Management and advice including follow up of skin cancer conditions treated in secondary care by agreement;
Medical mycology

Procedures Performed

Category B cryotherapy (BCC, Bowen’s Disease, Bowenoid papulosis of penis, Pagets disease of anus)
Minor surgical procedures (Excision, Cautery and Biopsies)

 Exclusions

Patients who are not registered with a member GP Practice of R&B CCG or WF CCG
Urgent 2 week wait cancer referral
High risk BCC / Phototherapy and Patch testing
Benign lesions such as verruca’s, warts, viral warts etc
Leg ulcers (please refer to community leg ulcer or vascular surgeon)
Acute infections needing urgent/inpatient treatment e.g. cellulitis
Benign skin lesion for cosmetics reasons
Severe inflammatory skin disease requiring non-conventional therapy
Specialised skin surgery / Laser treatment /
Life threatening skin disease
Severe paediatric skin disease (patients under 16 years old)
Genital dermatology / Genetic dermatology
Non-malignant lymphoedema
HIV and infectious disease of the skin
Leprosy / Specialised dermapathology
Occupational dermatoses and contact dermatoses
Procedure Exclusions
Clinically urgent procedures
Procedures related to the treatment of malignant diseases, apart from low risk BCC’s
Category A Cryotherapy (Actinic Keratoses, Skin tags, Keloids, symptomatic seborrheic warts, viral warts, plantar warts)

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### Telederm

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						Talk to us to explore how we can partner with you

			[/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]DMC Telederm - our teledermatology app[vc_column_text el_class="no-margin description"]Welcome to DMC Telederm. We have designed an innovative App to make it easier and faster to capture photographs of a patient's skin condition for teledermatology referrals. GPs and other healthcare providers will save time in referring dermatology symptoms for diagnosis by one of our specialists.
GP Telederm pack
We have created a GP Telederm pack, which includes an overview of the benefits of using our Telederm service, as well as a User Guide and a single-page handout on how to get started.

 	DMC Telederm User Guide

Security
We ensure that all patient data is transferred securely. All requests will be made over TLS and all API calls will require an authentication token, which will be provided at the point of logging in. Identification and authentication services are provided by Microsoft Azure. Patient data will be stored on a password protected Azure account. Access to this account is restricted only to members of staff for whom access is necessary. The database containing identifiable information is not accessible from external networks, which means that information from the database will only be accessible via the app and web portal as required.[/vc_column_text][vc_empty_space][/vc_column][vc_column width="1/2"][vc_column_text][/vc_column_text][vc_column_text]



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How it works for patients
Here is a video to inform you of the patient’s journey upon visiting our Picture Taking Clinic within this service.[/vc_column_text][/vc_column][/vc_row]

### Partnerships

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How we work
DMC has been working with NHS for more than 50 years to deliver quality care services in regions across the country.
During this time we have earned our reputation for mobilising quickly, working closely with stakeholders and delivering reliable care services to budget.
Currently we are partnered with more than 20 CCGs.
We believe trust is the key component in our successful partnerships.
We understand the best way to build and maintain trust with commissioning groups is working collaboratively and keeping clear lines of communication.
DMC is committed to enabling our partners realise our shared vision of smarter, digitised care pathways.
 We are always looking for talented, passionate health professionals who share our mission to deliver healthier outcomes.
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How can we help you?
One of the difficulties for small GP practices today is handling time consuming operations work whilst also trying to deliver excellent care for patients. Working with DMC enables GPs to concentrate on delivering a personalised local care service whilst inheriting the resources and operational expertise of a larger organisation.
DMC has its roots in Primary Care, and we are determined to play a part in forging its future. Our vision for the modern surgery is a clean, smart looking premises - one that is both welcoming and assuring for patients. Services should be digitised where possible and integrated with other local care functions to provide patients with the most holistic, convenient care experience possible.
DMC now operates more than a dozen practices in London and the South East. We have been able to take over struggling and challenged premises, turning services around and securing improved CQC ratings. We have also extended our services, such as Radiology Reporting, Dermatology, Endoscopy and MSK.
How we can help you manage your GP or CCG healthcare requirements?
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### Governance

[vc_row type="full-width"][vc_column][rev_slider_vc alias="governance" mc_navigation="0"][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]Governance[/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The Department of Health defines clinical governance as:
‘The framework through which organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in healthcare will flourish.’ (Department of Health, UK).

DMC have invested in a Governance team, with an experienced Head of Clinical & Information Governance, with strong administrative support. We use DATIX as our system for issues related to governance (Incidents, complaints, feedback and risk management).

Governance is a key function and capability at DMC Healthcare
As a healthcare provider, we provide a range of clinical services. Unintended error and harm occurs in all clinical services. At DMC Healthcare, we understand the importance of learning from error and harm, being responsive to changing processes and systems to prevent recurrence. We have invested in the necessary governance, compliance and risk systems to support staff, and ensure Head Office oversight. We have invested in leadership and support in the governance functions to ensure DMC is responsive to the needs of patients, staff and regulators. The Governance team trains our staff, supports incident management, extracting learning.

Along with the Governance team, the Chief Technology Officer, we have additional focus on all matters GDPR. We have a CCGR committee. Board receives all significant issues of information and clinical governance.

Good Information Governance is fundamental to the services we provide. Everything we do is focused on patients. We are a paper light healthcare provider, with increasing use of robotic process applications, machine learning, apps, and artificial intelligence. The information we generate, manage and move is done so safely. We take seriously our duty to protect and use all information in accordance with the regulations.

We have a SIRO on the DMC Healthcare Board and a DPO supporting the organisation and Head of Governance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="7737" img_size="full size"][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="7769" img_size="full"][/vc_column][/vc_row]

### Standardisation

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Talk to us to explore how we can help you


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DMC 4th National Dermatology conference
The conference aims to bring together DMC dermatologists, nurses, HCAs and stakeholders to exchange and share our recent news, projects, experiences and research results about all aspects of dermatology. It plays a vital part in ensuring we are all aligned in our high standards of service delivery and quality for patients.
Read more
[/vc_column_text][/vc_column][vc_column width="1/2"]Standardisation[vc_column_text]A mark of DMC services is our ability to adhere to the same standard of care across our services. We implement tried and trusted procedures within each service, and they are upheld by robust governance and staff training. In this way our standards are maintained and improved.
Staff are trained in procedures which are designed specifically to improve care pathways and ensure we can carry out our service in the most effective manner possible. Our services are always consultant led, and our clinicians’ emphasise on trust and respect between them and their patients, as well as handling patient data with great caution. This delivery standard has been a part of DMC since our beginnings as a single GP surgery in Dulwich.[/vc_column_text][/vc_column][/vc_row]

### Specialty Services

[vc_row type="full-width"][vc_column][rev_slider_vc alias="specialty-service-2" mc_navigation="0"][/vc_column][/vc_row][vc_row css_animation="none"][vc_column][vc_widget_sidebar sidebar_id="sidebar-home-top-2-2-2-2" el_class="home-box-container-list for-home-slider"][/vc_column][/vc_row][vc_row type="full-width" el_class="align-center padding-top-57 padding-bottom-63 labelx"][vc_column][vc_button title="Specialty Case Studies" label="Leading provider of consultant-led Specialty Services" style="custom" text_color="#ffffff" hover_text_color="#ffffff" color="#42b3e5" custom_button_color="#0b84b8" custom_button_hover_color="#0b84b8" el_class="specialtybtn" href="https://dmchealthcare.co.uk/?page_id=6084"][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]Dermatology[vc_column_text el_class="no-margin description"]We currently provide clinically-led dermatology services for more than a dozen CCGs around the country. Our service is sought after; we have a record of contract extensions and enhancement. Safe delivery is a top priority, ensured by our robust Governance Framework and annual Clinical Audit Plan. Our service is staffed by multidisciplinary teams and is closely integrated with supporting local services. We mobilise quickly; our project managers are PRINCE2 registered and are supported by our IT, operations and comms teams for a swift, seamless roll out. Our services are systematically monitored and reviewed, ensuring they can consistently reduce waiting times, and deliver quality, compassionate care closer to patients’ homes.
Service features:

Innovative: we have just launched our Teledermatology app
Data-driven: real time monitoring of pre-agreed KPIs
Empowering clinicians through education - our portal for GPs provides consultant facilitated online tutorial
Biannual DMC Dermatology conference, bringing together our clinical experts to learn from each other
Individual Job Plans and career development pathways for GPSIs e.g. CESR
Enhanced clinical roles for HCAs e.g. surgical assistant, wound dressings, promoting patient self-care

[/vc_column_text][vc_empty_space][vc_button title="Learn more" icon="template-arrow-horizontal-1-after" href="https://dmchealthcare.co.uk/?page_id=5998"][/vc_column][vc_column width="1/2"]Radiology Reporting[vc_column_text el_class="no-margin description"]A quality subspecialist reporting service led by world renowned practitioners. UK-based radiologists, rapid turnaround times. Clinically-led. Sub speciality expertise. Our subspecialist reporting service was established by Dr Sujal Desai, MD, FRCP, FRCR and Professor Simon Padley, both from the Royal Brompton and Harefield NHS Foundation Trust. We are led by our radiology reporting service Medical Director Dr Shawn Halpin, a diagnostic and interventional neuroradiologist with an international reputation. Our team is comprised entirely of UK-based subspecialist Consultant Radiologists.[/vc_column_text][vc_button title="Learn more" icon="template-arrow-horizontal-1-after" href="https://dmchealthcare.co.uk/?page_id=4263"][vc_empty_space][vc_empty_space][vc_empty_space]Endoscopy Service[vc_column_text el_class="no-margin description"]DMC’s insourced GI Endoscopy service utilises would-be idle hospital facilities, and operates flexibly, either outside of core hours or within the working week. We offer a national service – mobilised quickly, delivered within Trust guidelines. As clinical professionals, we are mindful to leave the facilities as we found them. Once our work is completed, we leave the department ready for Trust operation on the next working day.[/vc_column_text][vc_button title="Learn more" icon="template-arrow-horizontal-1-after" href="https://dmchealthcare.co.uk/endoscopy/"][/vc_column][/vc_row]

### Routine Teleradiology Reporting

[vc_row][vc_column width="1/3"]People Story | Dr Shawn Halpin | Medical Director and Consultant Neuroradiologist, DMC Radiology ReportingDr Shawn Halpin, experienced Consultant Neuroradiologist and Medical Director at DMC Radiology Reporting, tells us about his impressive career, his pioneering work in advanced interventional neuroradiology and his plans at DMC.
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Specialised RadiologyOur routine teleradiology reporting service offers NHS and independent sector radiology departments a dependable and highly secure radiology reporting platform, led by our clinical directors, Dr Sujal Desai, Dr Simon Padley, and our medical director Dr Shawn Halpin.[vc_column_text el_class="large margin-top-10"]We have developed innovative IT systems, streamlined our workflows and implemented a 7-day-a-week helpdesk, in order to provide our customers with the very best in routine subspecialist reporting services. These advanced working methods, together with our robust clinical  governance framework, mean that we provide a 24-hour turnaround for all cross-sectional imaging reporting, and a 48-hour turnaround for all X-ray reporting. Our service is bespoke and flexible, allowing radiology department leads to augment their reporting capability efficiently and cost-effectively.

We deliver fast, high-quality reports to in-house radiologists, facilitating timely diagnoses and treatment of organ-specific problems.
Our offer

 	A secure, automated end-to-end IT platform with integrated workflow management software for image retrieval, prior imaging, prior reporting, required clinical indications and direct reporting into client systems.
 	A team of subspeciality radiologists able to assess, review and provide expert opinion on a wide range of imaging modalities including MRI, CT, X-ray, CT colonography, nuclear medicine and PET CT.
 	24-hour turnaround for all cross-sectional imaging reporting and 48-hour turnaround for all X-ray reporting.
 	Flexible contractual agreements designed to meet the needs of NHS and independent healthcare radiology departments in both the short and medium term.
 	Support to radiology departments struggling to meet reporting demand during staff absences and seasonal peaks, as well as changes to working practices - ie, 7 day working and extended hours.
 	Backlog management.
 	Reporting on complex cross-sectional imaging studies.

Modalities and sub-specialities covered

 	Musculoskeletal
 	Neuroradiology
 	Hepatobillary radiology
 	Gastrointestinal radiology
 	Renal imaging
 	Cardiothoracic radiology
 	Male pelvis
 	Female pelvis
 	Nuclear medicine
 	Paediatric imaging

[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Recent newsWe are lung specialists...[vc_column_text el_class="large margin-top-10"]The NHS is allocating £70m to place mobile scanning trucks in supermarket car parks to reduce deaths from lung cancer by encouraging patients to undergo a check-up.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width="1/2" css=".vc_custom_1550499057742{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image source="external_link" onclick="custom_link" el_class="flex-hide" link="https://vimeo.com/317073016" custom_src="http://www.vimeo.com/317073016"][vc_video link="https://vimeo.com/320503072"][/vc_column][/vc_row]

### Redbridge CCG

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DMC currently provides MSK at the following location;
+    Redbridge CCG
       Loxford Polyclinic
       417 Ilford Lane
       Town Centre
       Ilford
       IG1 2PF[/vc_column_text][vc_column_text el_class="no-margin description"]


Information for GPs: Conditions you can refer to us




Inclusions
+       Referrals for any MSK condition (inclusive of all secondary care conditions)
+       Joint injections
+       Patients who do not have a suspected musculoskeletal condition
+       Patients under the age of 18
+       Patients requiring home visits
+       Referrals sent via email, fax or post
+       Incomplete, inappropriate or poor quality referrals
+       Osteopathy referrals




Exclusions Red Flags
+       Cauda Equina
+       Suspected cancer (follow 2 week wait pathway)
+       Progressive / severe neurological deficit
+       Suspicion of inflammatory arthritis
+       Trauma; suspected fracture, dislocation or infection
+       Acute distal biceps rupture
+       All other acute complete tendon ruptures
+       Cauda Equina
+       Suspected cancer (follow 2 week wait pathway)
+       Progressive / severe neurological deficit
+       Suspicion of inflammatory arthritis
+       Trauma; suspected fracture, dislocation or infection
+       Acute distal biceps rupture
+       All other acute complete tendon ruptures


[/vc_column_text][/vc_column][vc_column width="1/2"]Musculoskeletal Triage Service[vc_column_text el_class="no-margin description"]
The DMC Musculoskeletal Triage Service provides a high-quality clinical assessment service for patients with a musculoskeletal (MSK) condition. Our experienced clinicians carefully direct patients to the most appropriate treatment option – consistently improving outpatient utilisation, whilst decreasing inappropriate referrals.
Benefits of Our Service
+      Faster access to the correct assessment and specialist treatment
+      Efficient treatment pathways
+      Access to the diagnostic tests a patient may need before seeing specialist
+      Direct referral to physiotherapy if needed
+      Post-Assessment Referral 
Following the patient’s assessment, they may be referred to another service for treatment. These include:
+      Orthopaedic
+      Rheumatology
+      Pain Management
+      Physiotherapy
+      Diagnostics
+      Podiatry
+      Counselling Services[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_separator el_position="first last"][/vc_column][/vc_row][vc_row][vc_column width="1/2"][/vc_column][vc_column width="1/2"][vc_empty_space][vc_empty_space][vc_empty_space][vc_empty_space][/vc_column][/vc_row]

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### Contact

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Contact Us
To help us get you to the correct contact information as quickly as possible, please select from the below options that most closely matches your needs.
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General Enquiries & Patients
Whether you’re seeking information, want to provide feedback, or need to make a complaint, our team welcomes all enquiries and is always ready to help.

Get in Touch: 0207 635 1012[/vc_column_text][vc_btn title="General and Patient Support" shape="square" color="info" size="lg" align="left" i_align="right" i_icon_fontawesome="fa fa-solid fa-envelope" css="" add_icon="true" link="url:mailto%3Ainfo%40dmchealthcare.co.uk%3Fsubject%3DPatient%20Support"][vc_column_text]Give feedback[/vc_column_text][/vc_column][vc_column width="1/2" el_class="right-col"][vc_column_text css=""]
NHS professional and business enquiries
Whether you are an existing partner or supplier, or a commissioner/customer looking to work with DMC, our team will be happy to assist.

Commercial Enquiries: 0207 635 1050[/vc_column_text][vc_btn title="Commercial Partners Support" shape="square" color="info" size="lg" align="left" i_align="right" i_icon_fontawesome="fa fa-solid fa-envelope" css="" add_icon="true" link="url:mailto%3Acommercial%40dmchealthcare.co.uk%3Fsubject%3DCommercial%20Partners%20Support"][vc_column_text]Give feedback[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width mc-parallax" css=".vc_custom_1671203427596{background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2022/12/Contact-Us-01-min.png?id=12521) !important;}"][vc_column][vc_empty_space height="100px"]Looking for a job at DMC Healthcare?[vc_empty_space height="40px"][vc_column_text el_class="font-26"]
If you are looking for a role with DMC Healthcare, the
quickest way for us to help you is through our dedicated
careers website where you can find and apply for vacancies near you.
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Or email recruitment@dmchealthcare.co.uk 
[/vc_column_text][vc_empty_space height="100px"][/vc_column][/vc_row][vc_row type="full-width" el_class="contact-info flex-box" el_id="contact-info"][vc_column width="1/2" el_class="contact-info-left contact-info-container" css=".vc_custom_1670242465331{background-color: #4194b1 !important;}"][vc_single_image image="12395"][vc_column_text]You can call us

0207 635 1012
Local charges apply.
Lines open from 9.00am and 5.30pm,
Monday to Friday (excluding public holidays).
[/vc_column_text][/vc_column][vc_column width="1/2" el_class="contact-info-right contact-info-container" css=".vc_custom_1670242506507{background-color: #2a6384 !important;}"][vc_single_image image="12396"][vc_column_text]Or write to us

DMC Healthcare Ltd.

60 Chadwick Road

Peckham

London

SE15 4PU[/vc_column_text][/vc_column][/vc_row][vc_section content_placement="middle" el_class="section-contact" css=".vc_custom_1670703862257{background-color: #ffffff !important;}"][vc_row][vc_column][vc_empty_space height="80px"][/vc_column][/vc_row][vc_row equal_height="yes" el_id="feedback"][vc_column width="1/2" el_class="contact-text"][vc_column_text]
Give feedback
We are continually striving to provide high quality service to all of our current and future patients and customers. We’d love to hear about your experience – good and bad – of using our services so we can improve what we do.

Please take a minute to send us your feedback using this form and we’ll get back to you as soon as we can.[/vc_column_text][/vc_column][vc_column width="1/2"][vc_column_text]

                
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Have a complaint? Please click here
[/vc_column_text][/vc_column][vc_column][vc_empty_space height="80px"][/vc_column][/vc_row][/vc_section][vc_section disable_element="yes"][vc_row][vc_column][vc_empty_space height="100px"]DMC service locations[vc_column_text css="" el_class="font-26"]
To find a location, we have provided below a handy map whereby you will find the location name, the service we deliver, the address, telephone number and a link to more information where available.
[/vc_column_text][vc_empty_space height="100px"][vc_column_text css=""]





Title


Category


Address


Telephone



DMC Healthcare (Group)
Primary Care, Community Services, Radiology Reporting
60 Chadwick Road, Peckham, London, SE15 4PU
020 7635 1012


DMC Crystal Place Road Medical Centre
Primary Care
163-169 Crystal Palace Rd, East Dulwich, London SE22 9EP, UK
020 8693 2727


DMC Chadwick Road Surgery
Primary Care
60 Chadwick Rd, Peckham, London SE15 4PU, UK
020 7639 9622


Whipps Cross Hospital
Endoscopy
Whipps Cross Rd, London E11 1NR, UK
020 7635 1012


Barking Community Hospital
Dermatology
Upney Lane, Barking, IG11 9LX, UK
020 7635 1013


Westland Medical Centre
Dermatology
Westland Avenue, Hornchurch RM11 3SD, UK
020 7635 1013


South Woodford Health Centre
Dermatology
114 High Road, London E18 2QS, UK
020 7635 1013


Loxford Polyclinic
Dermatology
417 Ilford Lane, Ilford IG1 2SN, UK
020 7635 1013


South Cave Surgery
Dermatology
67 Ferry Road, South Cave, Brough, UK
020 7635 1013


Skegness and District General Hospital
Dermatology
Dorothy Avenue, Skegness PE25 2BS, UK
020 7635 1013


The Sidings Medical Practice
Dermatology
14 Sleaford Road, Boston PE21 8EG, UK
020 7635 1013


Wood Lane Medical Centre
Dermatology
39 Wood Lane, Hornchurch RM12 5HX, UK
020 7635 1013


Grange Medical Centre
Dermatology
Highfield Road, Hemsworth, Pontefract WF9 4DP, UK
020 7635 1013


Kings Medical Practice
Dermatology
King Edward Street, Normanton WF6 2AZ, UK
020 7635 1013


Bridlington Community Hospital
Dermatology
Bessingby Rd, Bridlington YO16 4QP, UK
020 7635 1013


Castle Hill Hospital
Dermatology
Castle Hill Hospital, Castle Road, Cottingham HU16 5JQ, UK
020 7635 1013


Molescroft Surgery
Dermatology
Molescroft Surgery, 30 Lockwood Road, Beverley HU17 9GQ, UK
020 7635 1013



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								DECEMBER 9, 2024
								
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							News | DMC Healthcare Named Finalist for HSJ Awards 2025[vc_row][vc_column][vc_column_text css=”.vc_custom_1733749116373{margin-bottom: 30px !important;}”]We are proud to announce that our project, focused on reducing dermatology patient waiting…
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							News | Partnering with the NHS to Tackle 2025’s Challenges: DMC Healthcare’s Commitment[vc_row][vc_column][vc_empty_space][vc_custom_heading text=”The Government’s NHS Budget Announcement and Its Implications” font_container=”tag:h2|font_size:24|text_align:left|color:%234f8cf5″…
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								SEPTEMBER 13, 2024
								
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							News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks[vc_row][vc_column][vc_empty_space][vc_custom_heading text=”DMC Healthcare Delivers Insourced Audiology Clinic in Just Two Weeks” font_container=”tag:h2|font_size:24|text_align:left|color:%234f8cf5″…
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							News | DMC Healthcare Recognised at QIC Dermatology Awards for Reducing Waiting Times and Improving Patient Care in Lincolnshire[vc_row][vc_column][vc_custom_heading text=”The Collaborative Impact of Lincolnshire ICB-ULHT-DMC Healthcare Partnership on Reducing Patient Waiting Lists in Lincolnshire Dermatology Post-COVID…
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								JULY 24, 2024
								
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							News | DMC Group secure ISO recognitionThe DMC Healthcare’s radiology business, DMC Radiology Reporting, is proud to have received a ‘Good’ rating by Care Quality Commission (CQC) following the short-notice inspection this summer. DMC Radiology Reporting is a leading UK teleradiology company, established in 2013 and co-founded by senior radiologists, Professor Sujal Desai and Professor Simon Padley, in a joint venture with the DMC Healthcare Group.
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										123›»[/vc_column][vc_column width="1/3"][vc_widget_sidebar top_margin="page-margin-top" sidebar_id="sidebar-blog" el_position="first"]Photostream
					
						
					
				
			
					
						
					
				
			
					
						
					
				
			
					
						
					
				
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### Primary Care

[vc_row type="full-width"][vc_column][rev_slider_vc alias="radiology-new-1" mc_navigation="0"][/vc_column][/vc_row][vc_row css_animation="none"][vc_column][vc_widget_sidebar sidebar_id="sidebar-home-top-2-2" el_class="home-box-container-list for-home-slider white"][/vc_column][/vc_row][vc_row type="full-width" el_class="align-center padding-top-57 padding-bottom-63"][vc_column][vc_button title="On boarding case studies here" label="Leading provider of Clinically-led Primary Care services" size="large" icon="template-arrow-horizontal-1-after" style="dark-color" href="https://dmchealthcare.co.uk/?page_id=6084"][/vc_column][/vc_row][vc_row top_margin="page-margin-top" el_position="first"][vc_column width="1/2"]Primary Care[vc_column_text el_class="no-margin description"]DMC is a leading provider of consultant-led Primary Care with a growing number of GP surgeries, walk-in centres and a mobile medical unit across London and Kent.

 	21,000 patients treated each year
 	Successful transfer of service mobilisation
 	Work closely with CCGs
 	Registered with the Care Quality Commission
 	ISO 9001 certified

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							News | DMC Healthcare Named Finalist for HSJ Awards 2025[vc_row][vc_column][vc_column_text css=”.vc_custom_1733749116373{margin-bottom: 30px !important;}”]We are proud to announce that our project, focused on reducing dermatology patient waiting lists in Lincolnshire as part of the post-COVID recovery…
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							News | Partnering with the NHS to Tackle 2025’s Challenges: DMC Healthcare’s Commitment[vc_row][vc_column][vc_empty_space][vc_custom_heading text=”The Government’s NHS Budget Announcement and Its Implications” font_container=”tag:h2|font_size:24|text_align:left|color:%234f8cf5″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal”…
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							People Story | Jacek Adamek | Consultant Colorectal Surgeon, Endoscopy[vc_row top_margin=”page-margin-top”][vc_column][vc_separator border_width=”2″][vc_custom_heading text=”Jacek Adamek, Consultant Colorectal Surgeon, Endoscopy, talks about his role within DMC and his experiences at Whipps Cross…
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								SEPTEMBER 13, 2024
								
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							News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks[vc_row][vc_column][vc_empty_space][vc_custom_heading text=”DMC Healthcare Delivers Insourced Audiology Clinic in Just Two Weeks” font_container=”tag:h2|font_size:24|text_align:left|color:%234f8cf5″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal”…
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## Case Studies

### United Lincolnshire Teaching Hospitals NHS Trust

[vc_row][vc_column][vc_custom_heading text="Addressing Audiology Backlogs at United Lincolnshire Hospitals NHS Trust" font_container="tag:h2|font_size:30|text_align:left|color:%23000000" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=""][vc_empty_space height="50"][vc_custom_heading text="The Challenge" font_container="tag:h2|font_size:30|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=".vc_custom_1733228271334{margin-bottom: 15px !important;}"][vc_column_text css=""]United Lincolnshire Teaching Hospitals NHS Trust (ULTH) faced a critical backlog of 3,225 patients requiring Audiology support within its ENT service, highlighting the urgent need for additional capacity. As one of England’s largest acute hospital trusts, serving over 720,000 people, ULTH’s overall waiting list had risen to 71,955 patients by August 2024, with ENT accounting for the largest share at 10,319 cases. Among patients waiting over 52 weeks, ENT and Audiology made up over 40%, reflecting the severe pressures on these services and the urgent necessity for intervention to reduce delays and improve care access. Source[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50"][/vc_column][/vc_row][vc_row content_placement="middle"][vc_column width="1/2"][vc_custom_heading text="Our Solution" font_container="tag:h2|font_size:30|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733228322971{margin-bottom: 15px !important;}"][vc_column_text css=".vc_custom_1740483183495{margin-bottom: 15px !important;}"]Clinically Led and Expert Clinical Support
DMC Healthcare delivered a fully managed, standalone audiology service within the ENT departments of United Lincolnshire Teaching Hospitals NHS Trust, staffed by highly skilled audiology professionals. Our clinically led team ensured expert guidance and exceptional patient care at every stage.[/vc_column_text][vc_column_text css=".vc_custom_1740483197324{margin-bottom: 15px !important;}"]Partnership-Driven Approach
We collaborate closely with NHS Trusts and ICBs, aligning our services with their goals to build long-term, results-focused partnerships. In this case, our strong partnership with United Lincolnshire Teaching Hospitals NHS Trust allowed us to swiftly tailor our audiology services to meet their urgent needs. By seamlessly integrating into their ENT departments, we provided continuous care from referral to discharge, improving patient outcomes and strengthening overall satisfaction.[/vc_column_text][vc_column_text css=".vc_custom_1733228221535{margin-bottom: 15px !important;}"]Quick Mobilisation Tailored to the Trust's Needs
Within just two weeks of contract award, DMC Healthcare successfully mobilised the audiology service, demonstrating our ability to implement solutions rapidly and effectively. Our approach ensures that every aspect of the service launch is thoroughly planned and executed, with continuous communication and collaboration to guarantee smooth and effective service delivery.[/vc_column_text][/vc_column][vc_column width="1/2" css=".vc_custom_1733229062303{padding: 0px !important;background-color: #4f8cf5 !important;border-radius: 35px !important;}"][vc_column_text css=".vc_custom_1740483221259{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 35px !important;padding-right: 35px !important;padding-bottom: 35px !important;padding-left: 35px !important;border-radius: 35px !important;}"]
 "Mobilising this insourced audiology clinic in just two weeks really shows the dedication and skill of our team at DMC Healthcare. We worked closely with United Lincolnshire Teaching Hospitals NHS Trust to get everything up and running quickly and smoothly, ensuring we could meet the growing need for audiology care. This achievement highlights our ability to deliver fast, reliable healthcare solutions without compromising on quality or patient care."


Chris Saunders, Head of Operations, DMC Healthcare
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50"][/vc_column][/vc_row][vc_row css=".vc_custom_1733232262688{margin-bottom: 20px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/11/DMC-Gradient.png?id=15343) !important;border-radius: 35px !important;}"][vc_column width="1/2"][vc_custom_heading text="Achieved Results" font_container="tag:h2|font_size:50|text_align:left|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229178880{margin-top: 15px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_custom_heading text="✅ 1,924 Patients Treated to Date" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1740482560770{margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ DNA Rates Reduced from 20% to 7% as of the Most Recent Clinic" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229441652{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 92% Average Booking Utilisation" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229450185{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 85% Average Clinic Utilisation" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229457938{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_empty_space][/vc_column][vc_column width="1/2"][vc_empty_space height="95px"][vc_custom_heading text="✅ Rapid Mobilisation Achieved within 2 Weeks" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229541806{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 73% of Patients Booked for the First Weekend Following Referral" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229482558{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ No Complaints Received" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229504173{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ No Reported Incidents" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1733229491892{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height="50"][vc_custom_heading text="Excellent Patient Feedback" font_container="tag:h2|font_size:30|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:600%20bold%20regular%3A600%3Anormal" css=".vc_custom_1733229721160{margin-bottom: 15px !important;}"][vc_row_inner][vc_column_inner width="1/5"][vc_empty_space height="20"][/vc_column_inner][vc_column_inner width="1/5"][vc_single_image image="16730" alignment="center" css=""][vc_empty_space height="20"][vc_custom_heading text="93% of patients would highly recommend our services" font_container="tag:div|font_size:18|text_align:center|color:%23000000" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal" css=".vc_custom_1733231121354{margin-bottom: 15px !important;}"][/vc_column_inner][vc_column_inner width="1/5"][vc_single_image image="16731" alignment="center" css=""][vc_empty_space height="20"][vc_custom_heading text="92% of patients expressed high satisfaction with our services" font_container="tag:div|font_size:18|text_align:center|color:%23000000" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal" css=".vc_custom_1733231164999{margin-bottom: 15px !important;}"][/vc_column_inner][vc_column_inner width="1/5"][vc_single_image image="16732" alignment="center" css=""][vc_empty_space height="20"][vc_custom_heading text="95% of patients had full trust in our audiology team" font_container="tag:div|font_size:18|text_align:center|color:%23000000" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal" css=".vc_custom_1733231176467{margin-bottom: 15px !important;}"][/vc_column_inner][vc_column_inner width="1/5"][vc_empty_space height="20"][/vc_column_inner][/vc_row_inner][vc_row_inner css=".vc_custom_1733232457660{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 25px !important;padding-left: 25px !important;}"][vc_column_inner]

### Lincolnshire ICB and United Lincolnshire Hospitals NHS Trust

[vc_row][vc_column][vc_column_text css=""]
The Collaborative Impact of DMC Healthcare Partnership with Lincolnshire ICB and ULHT on Reducing Patient Waiting Lists in Lincolnshire Dermatology Post-COVID Recovery
[/vc_column_text][vc_column_text css=""]Due to the impact of Covid-19, the Dermatology waiting list surged to nearly 10.5k patients, with wait times exceeding 100 weeks. In response, Lincolnshire ICB and United Lincolnshire Hospitals NHS Trust (ULHT) established the Lincolnshire EACH (Elective Activity Coordination Hub) team to validate the entire waiting list, while DMC Healthcare provided crucial support for almost 3000 patients confirmed for treatment.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image="16393" img_size="Full" css=""][vc_empty_space height="100"][/vc_column][/vc_row][vc_row css=".vc_custom_1703697741453{margin-bottom: 20px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/11/DMC-Gradient.png?id=15343) !important;}"][vc_column width="1/2"][vc_custom_heading text="Outcomes" font_container="tag:h2|font_size:50|text_align:left|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703847818185{margin-top: 15px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_custom_heading text="✅ 10.5K Dermatology patients been validated" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1725889760964{margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 3.5k patients have been referred to DMC Healthcare" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1725889796989{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 90% of responses extremely likely or likely to recommend our service to family and friends." font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1725889828999{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_empty_space][/vc_column][vc_column width="1/2"][vc_empty_space height="95px"][vc_custom_heading text="✅ 2.1k patients have been discharged as they no longer require treatment" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1725889783844{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 58% Reduction in waiting lists within 22 weeks" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1725889812290{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_empty_space][/vc_column][/vc_row]

### Whipps Cross University Hospital

[vc_row][vc_column][vc_custom_heading text="About" font_container="tag:h2|font_size:30|text_align:left|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal"][vc_column_text]Whipps Cross University Hospital, part of Bart's Health NHS Trust, is located in the London borough of Waltham Forest in East London, and covers a population of approximately one million people. As one of the most diverse boroughs in the country with an estimated 53% of residents from a minority ethnic background, the area has relatively poor health outcomes. Endoscopy is the most commonly performed gastrointestinal procedure and 2 million procedures are performed each year in the UK. Whipps Cross made the decision to insource weekend activities to DMC Healthcare in 2016 in order to manage their waiting lists, improve patient safety and timeliness, which led to successful JAG accreditation and re-accreditation in 2022 on the 5-year cycle.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="2/5"][vc_custom_heading text="Challenges" font_container="tag:h2|font_size:30|text_align:center|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703846880139{margin-bottom: 15px !important;}"][vc_column_text css=".vc_custom_1703846908260{margin-bottom: 15px !important;}"]
Waiting lists at a critical point
The cancer screening target is a 2 week wait for patients referred directly from their GP and this was not being achieved locally in 2017.[/vc_column_text][vc_column_text]
JAG Compliance
Every endoscopy unit strives to have JAG accreditation - this is a seal of approval from the National Endoscopy Committee that inspects units all over the country. One of the key criteria required is the meeting of waiting times. Whipps Cross did not have JAG accreditation before DMC was onboarded.[/vc_column_text][/vc_column][vc_column width="1/5"][vc_empty_space height="75px"][vc_single_image image="15349" alignment="center"][vc_empty_space height="50px"][vc_single_image image="15349" alignment="center"][/vc_column][vc_column width="2/5"][vc_custom_heading text="Solutions" font_container="tag:h2|font_size:30|text_align:center|color:%2323b9ce" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703846892579{margin-bottom: 15px !important;}"][vc_column_text css=".vc_custom_1703846918328{margin-bottom: 15px !important;}"]The majority of DMC’s weekend patients are 2 week potential cancer referrals, demonstrating the trust placed on DMC to deal with this particularly high risk patient group. This enabled waiting lists to be brought under control.[/vc_column_text][vc_column_text]Since the publication by JAG of the RCP ‘Endoscopy In-Sourcing Guidelines and checklist’ in December 2019, DMC has been fully compliant. The Endoscopy service at Whipps Cross was the first unit in the East London area to be ‘JAG Accredited’. DMC Healthcare supported Whipps Cross in gaining their accreditation and successfully achieving their re-certification in 2022. This is based on clinical, operational and endoscopic domain thresholds.[/vc_column_text][/vc_column][/vc_row][vc_row css=".vc_custom_1703697741453{margin-bottom: 20px !important;background-image: url(https://dmchealthcare.co.uk/wp-content/uploads/2023/11/DMC-Gradient.png?id=15343) !important;}"][vc_column width="1/2"][vc_custom_heading text="Outcomes" font_container="tag:h2|font_size:50|text_align:left|color:%23ffffff" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703847818185{margin-top: 15px !important;margin-bottom: 15px !important;padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_custom_heading text="✅ DMC Healthcare supported Whipps Cross in gaining their JAG accreditation" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848227683{margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 99% of patients said they were dealt with promptly and efficiently" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848237418{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 98% of patients rated their endoscopy experience as excellent or very good" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848246940{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ DMC consultants are dedicated, substantive NHS consultants" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848256058{margin-top: 10px !important;margin-right: 10px !important;margin-left: 40px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_empty_space][/vc_column][vc_column width="1/2"][vc_empty_space height="95px"][vc_custom_heading text="✅ 984 patients were seen (1660 points) between January and May 2023" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848271218{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 22 newly diagnosed cancers were detected between January and May 2023" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848282632{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_custom_heading text="✅ 97.5% caecal intubation rate (well above the national average of 90%)" font_container="tag:h3|font_size:20|text_align:left|color:%232c2c2c" google_fonts="font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal" css=".vc_custom_1703848292096{margin-top: 10px !important;margin-right: 40px !important;margin-left: 10px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 20px !important;}"][vc_empty_space][/vc_column][/vc_row]


## Teams

### David Chapman

[vc_row el_position="first last"][vc_column width="1/3"]
			
			
				
					
				
			
				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"]David Chapman[vc_row_inner][vc_column_inner][vc_column_text css=".vc_custom_1720092535399{margin-bottom: -150px !important;}"]
David joined DMC Healthcare in April 2024 as the Group Head of Business Development, combining his extensive experience with a clear vision to help grow the organisation. His primary responsibility is to oversee the business development aspect of both DMC Healthcare and DMC Radiology Reporting, and to build on DMC's recent successes by sourcing new business and contracts.
With a particular passion for clinical services engagement across healthcare service delivery, David is an experienced senior manager who has worked extensively within the healthcare sector, across pharmaceutical, imaging diagnostics, teleradiology and clinical services industries. David's focus is on commercial and operational development for service solutions providers to the NHS and the private healthcare sector.

We are delighted to have David's insights and drive at DMC Group, and look forward to sharing successes working together in the future.[/vc_column_text]“Building a culture whereby the customer and more important, the patient outcome, is paramount.”[vc_column_text]
- What matters to David
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row]

### Caroline Dale

[vc_row el_position="first last"][vc_column width="1/3"]
			
			
				
					
				
			
				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"]Caroline Dale[vc_row_inner][vc_column_inner][vc_column_text css=""]
Caroline brings over 20 years of senior leadership experience across the NHS and Independent Sector to her role as Head of Governance at DMC Healthcare. A highly experienced Registered Nurse, she has led governance and patient safety functions at both national and local levels, including the implementation of PSIRF and the national Patient Safety agenda. Her expertise spans Clinical and Corporate Governance, quality improvement, safe staffing, patient safety dashboards, and digital initiatives such as e-health records and e-prescribing. Caroline has worked closely with patients, clinicians, commissioners, and system partners to redesign care pathways and deliver more efficient, patient-centred services. With hands-on operational experience in insourced service delivery, she brings a deep understanding of regulatory standards, CQC compliance, and service improvement. Caroline is a strong advocate for collaborative working across the NHS, independent sector, social care, and third sector to deliver care that is, safe, high quality and of course patient centric.
[/vc_column_text]``Effective governance is essential to delivering safe, consistent care. I’m proud to join DMC Healthcare to help strengthen and evolve our systems for ongoing excellence.``[vc_column_text css=""]
- What matters to Caroline
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### James Harrison

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"][vc_column_text css=""]James joined DMC in January 2025 in the role of Lead Audiologist, and is excited to be able to shape DMC’s provision of Audiology services.

James has 25 years of experience in NHS Audiology covering both Adult and Paediatric diagnostics and rehabilitation. He holds a BHSc. Audiology Studies and MSc. Auditory Science. He is proud of his achievements within his NHS role which include the commencement of his area’s Newborn Hearing Screening Service in 2003 and his service holding UKAS IQIP accreditation for over 10 years.

Outside of work James enjoys spending time with his family and friends, cooking and listening to music.[/vc_column_text][/vc_column][/vc_row]

### Mr Vikas Acharya

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"][vc_column_text css=""]Mr Vikas Acharya is the Clinical Lead for DMC Healthcare’s ENT services and a Consultant Rhinologist, Facial Plastic and ENT Surgeon at The Royal National ENT and Eastman Dental Hospitals, part of UCLH in London.

He completed his ENT surgical training on the prestigious North Thames London rotation, followed by a post-CCT fellowship in advanced Rhinology and Facial Plastic Surgery. Mr Acharya specialises in managing complex nasal and sinus conditions, facial function restoration, and smell and taste disorders. His clinical expertise includes endoscopic sinus surgery, CSF leak repair, nosebleed/hereditary haemorrhagic telangiectasia surgery, functional septorhinoplasty and awake/local anaesthetic nasal/sinus procedures.

Passionate about community services and preventative care models, Dr Acharya is the clinical lead for community and peripheral ENT for UCLH and its partners in the NCL ICB. He works closely with primary care teams to provide early diagnosis and treatment in the community, improving outcomes and reducing hospital interventions. He is an active member of several multidisciplinary teams at UCLH, supporting patients with complex ENT conditions and believes that providing high quality, accessible and equitable diagnostics and care for all patients, including the most vulnerable in the community, will help reduce hospital interventions and requirements by expert assessment and treatment early on in ones care pathway.

Alongside his clinical work, Mr Acharya holds an MBA in healthcare Management and a Masters in Medical Education. He is a Fellow of the Higher Education Authority, a Member of the Academy of Medical Educators and a Member of the Faculty of Surgical Trainers . He is dedicated to teaching, mentoring, and developing future ENT professionals and has held leadership roles with the British Rhinological Society Juniors and the Association of Otolaryngologists in Training.[/vc_column_text][/vc_column][/vc_row]

### Dr Sanjiv Agarwal

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"]Dr Sanjiv Agarwal[vc_column_text css=""]Dr Sanjiv Agarwal has over two decades of experience in healthcare leadership and innovation, with dual accreditation in healthcare and management. As the Skin Cancer Lead and Governance Lead at Milton Keynes University Hospital NHS Foundation Trust, Dr Agarwal has led initiatives that have elevated the Dermatology department to one of the top performers nationally in achieving skin cancer targets. He oversees the management of skin cancer cases, complex inflammatory dermatoses, governance frameworks, and community awareness and prevention strategies. Dr Agarwal holds memberships with esteemed professional organisations, including being a Member of the Royal College of Physicians and a Fellow of the Royal Society of Medicine, underscoring his commitment to excellence in clinical practice and leadership.

In his role as Clinical Lead in Dermatology at DMC Healthcare, Dr Agarwal has introduced innovative service models, including teledermatology solutions, to expand access to specialised care in underserved regions. His contributions include establishing robust clinical governance frameworks, launching teledermatology platforms, and implementing quality assurance protocols, significantly improving patient access, diagnostic accuracy, and outcomes.

Dr Agarwal is also the Founder and Managing Director of Diabetacare, where he has pioneered connected healthcare services, including Remoted Care Monitoring®, to revolutionise diabetes management. His leadership reflects a commitment to bridging gaps in traditional service models and enhancing patient outcomes. Additionally, he has worked with Apnee Sehat and Hertfordshire Community NHS Trust, promoting culturally sensitive healthcare and innovative service delivery.

Dr Agarwal founded and led 4 Ways Healthcare, the largest subspecialty teleradiology provider in the UK. Under his leadership, the company became a model of successful public-private partnership, achieving the highest clinical quality and earning Imaging Service Accreditation from the Royal College of Radiologists within its first five years.[/vc_column_text][vc_empty_space][/vc_column][/vc_row]

### Mr Kumar Kunde

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"][vc_column_text css=""]Mr Kumar Kunde, our Clinical Lead for Gynaecology, is a consultant obstetrician and gynaecologist with over 35 years' experience. Mr Kunde qualified in 2004, and has trained in various renowed hospitals both in the UK and in the United States, and is currently one of the senior consultants at the esteemed Guy's and St Thomas' Hospital in London, leading the endometriosis treatment centre.

In his role as Clinical Lead for Gynaecology, Mr Kunde is responsible for the overall quality assurance of our clinical team - ensuring our service adheres to national clinical standards - as well as engaging with trust clinical directors to ensure strong partnerships, ultimately delivering the best possible patient care outcome and experience.[/vc_column_text][vc_column_text css=""]
- What matters to Kumar
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### Andras Horvath

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"]Andras Horvath[vc_row_inner][vc_column_inner][vc_column_text css=".vc_custom_1708360223227{margin-bottom: -150px !important;}"]Andras joined DMC in January 2024 to assume the role of Service Manager for Dermatology.

Andras' professional journey has been deeply rooted in the healthcare sector, with a specific focus on cardiology. Before joining DMC, Andras has had the privilege of working at prestigious institutions such as Guy's and St. Thomas' NHS Foundation Trust and the Royal Brompton and Harefield NHS Foundation Trust, holding the position of Deputy Service Manager. The experience and insights gained from these positions have been instrumental in preparing Andras for his current role at DMC, where his contribution to healthcare delivery is continued.

Andras chose to work at DMC through a desire for a challenge in a new setting outside of cardiology. Dermatology with DMC presents Andras with a fascinating and dynamic field with a great opportunity to broaden horizons, and Andras believes that DMC, with its reputation for excellence and innovation, would be the perfect place to further his already prestigious healthcare career.

Outside of work, Andras has a keen interest in IT - particularly in building computers - and enjoys socialising with friends and colleagues.[/vc_column_text]“My goal is to contribute to comprehensive healthcare delivery.”[vc_column_text]
- What matters to Andras
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### Chris Saunders

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"]Chris Saunders[vc_row_inner][vc_column_inner][vc_column_text css=".vc_custom_1697644240423{margin-bottom: -150px !important;}"]
Chris joined DMC Healthcare in July 2023 with a vision to consistently implement change where it is needed and to champion things that are working well. Leveraging a strong proficiency in data analysis and interpretation, his responsibility involves ensuring that all NHS contracts under his purview meet and exceed their performance and operational targets.
Chris holds a degree in anthropology and is a skilled senior manager with a decade of healthcare experience, spanning both the public and independent sector. He is proud of his achievements to date which includes setting up a brand new patient unit offering diagnostics and outpatient appointments for lung and heart patients.
Chris derives immense pride from knowing that the strategies implements and the team he oversees are genuinely making a difference to people's health.
Outside work, Chris enjoys hiking, cooking and brewing beer.[/vc_column_text]“My primary motivator stems from the sense that each day I'm working towards something that benefits people's health in a profound way”[vc_column_text]
- What matters to Chris
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### Ed Obra

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				News | DMC Healthcare Mobilises Audiology Clinic in Just Two Weeks
				
			
	
		[/vc_column][vc_column width="2/3"]Ed Obra[vc_row_inner][vc_column_inner][vc_column_text]Ed joined DMC Healthcare in June 2022 and runs the endoscopy department, following the protocols set out by JAG and BSG. Ed excels at providing a clinically safe, high quality endoscopy service. After training as a nurse in the Philippines, Ed has worked in the UK since 2010, benefitting from six years at St Marks, a leading referral centre for intestinal and colorectal disorders. Here Ed was proud to be nominated for an “excellent nurse” award.  A known talent in the insourcing world, Ed recognises that DMC really looks after the welfare of everyone involved, from the patients to the staff. In his spare time, Ed likes walking his two French Bulldogs and is looking forward to visiting the Philippines in the new year.[/vc_column_text]“To excel at clinical quality and patient safety.”[vc_column_text]
- What matters to Ed
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### Primary Care

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			[/vc_column][vc_column width="2/3"]DMC Crystal Palace Road Medical Centre[vc_row_inner][vc_column_inner][vc_column_text el_class="description"][/vc_column_text][vc_button title="Visit Website" icon="template-arrow-horizontal-1-after" href="https://www.dmccrystalpalaceroad.co.uk/"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column width="1/3"]

				Positive experience“I’ve always been treated well by the receptionists, doctors and nurses who I’ve seen at this surgery.”


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### Endoscopy

[vc_row el_position="first last"][vc_column width="1/3"][/vc_column][vc_column width="2/3"]DMC Crystal Palace Road Medical Centre[vc_row_inner][vc_column_inner][vc_column_text el_class="description"][/vc_column_text][vc_button title="Visit Website" icon="template-arrow-horizontal-1-after" href="https://www.dmccrystalpalaceroad.co.uk/"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column width="1/3"]

				Positive experience“I’ve always been treated well by the receptionists, doctors and nurses who I’ve seen at this surgery.”


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### Dermatology

[vc_row el_position="first last"][vc_column width="1/3"][/vc_column][vc_column width="2/3"]DMC Crystal Palace Road Medical Centre[vc_row_inner][vc_column_inner][vc_column_text el_class="description"][/vc_column_text][vc_button title="Visit Website" icon="template-arrow-horizontal-1-after" href="https://www.dmccrystalpalaceroad.co.uk/"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column width="1/3"]

				Positive experience“I’ve always been treated well by the receptionists, doctors and nurses who I’ve seen at this surgery.”


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### Ambika Gupta

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				Positive experience
				
			
	
		[/vc_column][vc_column width="2/3"]Ambika Gupta[vc_row_inner][vc_column_inner][vc_column_text]With a Masters in Forensic Science, and experience in construction management, Ambika holds a close attention to detail that enables her role as Estates and Marketing Manager. Ambika began working at DMC in 2019 as Estates Manager, dealing with the Covid-19 crisis first-hand alongside establishing a gold standard approach to performing premise checks and management of facilities across sites. She now works closely with each of the departments, to help fuel business growth and in-turn deliver DMC’s branded vision in an impactful and meaningful way across markets. Ambika is also looking into effective, sustainable and smart interior design of all DMC sites, to help improve the patient experience.[/vc_column_text]“Always looking for everlasting solutions through design, digitisation and collaboration.”[vc_column_text]
- What matters to Ambika
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### Dr John Devlin

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				Positive experience
				
			
	
		[/vc_column][vc_column width="2/3"][vc_column_text]Dr John Devlin, our Clinical Lead for Endoscopy is a consultant gastroenterologist who is also based primarily at Kings College Hospital London.  He has advanced endoscopy skills and has clinical interests in colonoscopy, Endoscopy, Cancer screening, Bowel disturbance, Indigestion and Liver disease and transplantation. Dr Devlin graduated in Glasgow with specialist training undertaken in Manchester Royal Infirmary, Kings College, St Mark’s Hospital and Hospital Beaujon in Paris. He has extensive research and publication experience and has published over 60 articles on various aspects of gastroenterology.

At DMC Dr Devlin is responsible for quality assurance on consultant recruitment, national clinical standards, clinical audit and governance, engaging with Trust clinical directors to ensure strong clinical partnerships.[/vc_column_text][/vc_column][/vc_row]

### Pritika Gupta

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				Positive experience
				
			
	
		[/vc_column][vc_column width="2/3"]Pritika Gupta[vc_row_inner][vc_column_inner][vc_column_text css=".vc_custom_1714644515348{margin-bottom: -75px !important;}"]Pritika has been a driving force at DMC Healthcare since 2014, contributing significantly to the growth and reputation of excellence of the Group as a longstanding NHS provider. In 2020, she joined the DMC Board and currently serves as the COO of DMC Healthcare and CEO of DMC Radiology Reporting.

With a background in Accounting and Finance, Pritika leverages her ACA qualification to lead the company towards innovation, efficiency, and excellence while ensuring best-in-class clinical governance. Under her guidance, DMC has expanded its service portfolio to include telemedicine and has drawn from the strategy document around secondary and intermediate services, insourcing across more specialties, and other initiatives. This expansion has enhanced DMC's reputation across various specialties including Radiology, Dermatology, Endocrinology, Gastroenterology, and more.

Pritika's leadership is marked by a commitment to operational excellence, strategic growth, and fostering a high-performance culture. She emphasises the significance of embracing technology to transform healthcare delivery and enhance health outcomes.[/vc_column_text]``Embracing technology as a cornerstone for health and wellbeing, we unlock new possibilities for personalised care and prevention. It's not just about enhancing healthcare delivery; it's about revolutionising the way we understand, manage, and improve our health in the digital age.” [vc_column_text]
- What matters to Pritika
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### Anil Gupta

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				Positive experience
				
			
	
		[/vc_column][vc_column width="2/3"]Anil Gupta[vc_row_inner][vc_column_inner][vc_column_text el_class="description"]With over 30 years healthcare experience, Anil joined DMC in 1990, and is Group Managing Director. Anil’s vision for DMC was to challenge the primary care space. He brought together GP practices into a consolidated group, supported by standardisation and a sustainable infrastructure around HR, Finance, Marketing, IT and Data. This backbone for safe and effective care, combined with Anil’s entrepreneurial flair has greatly supported DMC’s growth as a diversified healthcare provider stretching across to community-based hospital services. Anil qualified as a Chartered Accountant with BDO, a top 10 accountancy firm and spent 18 months as an internal auditor working internationally for Warner Lambert (a Pfizer company).[/vc_column_text]“The viable and sustainable transformation of health services for the sake of patients and colleagues.”[vc_column_text]
- What matters to Anil
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### Dr Ravi Gupta

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				Positive experience
				
			
	
		[/vc_column][vc_column width="2/3"]Ravi Gupta[vc_row_inner][vc_column_inner][vc_column_text]Dr Ravi Gupta has worked in the NHS for over 30 years and is Medical Director and Responsible Officer for DMC Healthcare. After training in Dublin at the Royal College of Surgeons, Ravi worked as a junior doctor in 4 hospitals before joining DMC Healthcare as Partner GP in 1992.  A strong advocate of innovative models of care, he was one of the first GPs to bring pharmacists and other AHPs into general practice over 10 years ago, models which receive hugely positive feedback from patients and have widened to a diversified portfolio of NHS services.

Ravi knew from an early age that he wanted to follow in his father’s footsteps, with a love of science and interacting with people. With a strong commitment to clinical governance, patient safety and using IT to improve communication and proactivity, Ravi is constantly innovating and feels privileged to be entrusted to serve the patient.[/vc_column_text]“I am passionate about the sustainability of world class healthcare services - after all, we will all need it one day.”[vc_column_text]
What matters to Ravi
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### DMC Crystal Palace Road Medical Centre

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				Positive experience
				
			[/vc_column][vc_column width="2/3"]DMC Crystal Palace Road Medical Centre[vc_row_inner][vc_column_inner][vc_column_text el_class="description"]
It all began here 25 years ago. The first of DMC health centre founded was in 1994 by Doctor Gupta, the father of our founders. 
We are proud of the long relationships we have built with patients and members of the community. The Dulwich PPG Chairman Neville Maguire was a patient from the very start and is still a patient today.
With stunning external gardens we have hosted various community events including a tea party for the elderly.[/vc_column_text][vc_button title="Visit Website" icon="template-arrow-horizontal-1-after" href="https://www.dmccrystalpalaceroad.co.uk/"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column width="1/3"]

				Positive experience“I’ve always been treated well by the receptionists, doctors and nurses who I’ve seen at this surgery.”


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### DMC Chadwick Road Surgery

[vc_row el_position="first last"][vc_column width="1/3"][/vc_column][vc_column width="2/3"]About DMC Chadwick Road Surgery[vc_row_inner][vc_column_inner][vc_column_text el_class="description"]
DMC is proud to call Dulwich 'home'. We have been delivering quality NHS care to Peckham and East Dulwich residents from this location since 2003.
Long-time patients of DMC Chadwick Road Surgery will have noticed some fresh features in the practice of late! We decided in late summer 2018 the old place could use a fresh lick of paint, a clear out, and a rethink of how we presented important information to patients (both related to practice hours and services and living a healthier lifestyle at home.
DMC Chadwick Road Surgery is one of the first DMC practices to receive the DMC DOME transformation. A collaboration between our practice management, PPG and local contractors. We’re proud of the results and we hope all patients will have a renewed appreciation of their practice as well as a refreshing experience when visiting![/vc_column_text][vc_button title="Visit Website" icon="template-arrow-horizontal-1-after" href="https://www.chadwickroad.nhs.uk/"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column][vc_separator][/vc_column][/vc_row][vc_row top_margin="page-margin-top"][vc_column width="1/3"][/vc_column][vc_column width="1/3"]

				Great surgery“Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior. Haven’t had such a good doctors’ surgery since I was a child.”


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				Really good care“Small team who really give their best. Glad to have this place and it’s people near me.”


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## Services

### Modern Slavery & Anti-Human Trafficking

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]Gender Pay Gap[vc_column_text el_class="large margin-top-10"]We are dedicated to fostering a friendly and inclusive work environment, which includes aiding workers in balancing work and personal needs.[/vc_column_text][/vc_column][/vc_row]

### Privacy Notice

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]Gender Pay Gap[vc_column_text el_class="large margin-top-10"]We are dedicated to fostering a friendly and inclusive work environment, which includes aiding workers in balancing work and personal needs.[/vc_column_text][/vc_column][/vc_row]

### Health & Wellbeing

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]COVID-19[vc_column_text el_class="large margin-top-10"]Our employees remain empowered with digital tools to continue to do their jobs, collaborate and support one another in these turbulent times, and engage with our customers and partners to drive the best outcomes possible.[/vc_column_text][/vc_column][/vc_row]

### DBS Check

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]COVID-19[vc_column_text el_class="large margin-top-10"]Our employees remain empowered with digital tools to continue to do their jobs, collaborate and support one another in these turbulent times, and engage with our customers and partners to drive the best outcomes possible.[/vc_column_text][/vc_column][/vc_row]

### Right to Work

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]COVID-19[vc_column_text el_class="large margin-top-10"]Our employees remain empowered with digital tools to continue to do their jobs, collaborate and support one another in these turbulent times, and engage with our customers and partners to drive the best outcomes possible.[/vc_column_text][/vc_column][/vc_row]

### Safeguarding

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]COVID-19[vc_column_text el_class="large margin-top-10"]Our employees remain empowered with digital tools to continue to do their jobs, collaborate and support one another in these turbulent times, and engage with our customers and partners to drive the best outcomes possible.[/vc_column_text][/vc_column][/vc_row]

### Flexible Working

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]Gender Pay Gap[vc_column_text el_class="large margin-top-10"]We are dedicated to fostering a friendly and inclusive work environment, which includes aiding workers in balancing work and personal needs.[/vc_column_text][/vc_column][/vc_row]

### Privacy Policy

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Privacy PolicyWe provide a bespoke Independent Clinical Audit Service, tailored to your specific needs.[vc_column_text el_class="large margin-top-10"]We are both ISO9001:2015 accredited ( Quality Assurance) and ISO 27001:2013 accredited (Information Security Management), always providing quality reports in a secure environment.

Our team of subspecialist, tertiary-based consultant radiologist auditors can review the work of on-site consultants, via our N3 data centre, utilising end-to-end encryption. They offer succinct, useful evaluation of:[/vc_column_text]
			 Reporting Accuracy – represents the standard method for auditing the reports of radiological studies;
			Communication Score – this is a detailed description of the manner and construction of the report, checking for ambiguity, a clear conclusion, and typos;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Image Quality – we provide constructive feedback to our customers, using a standardised method for auditing the image quality of radiological studies: this enables departmental improvements in patient outcome.
Our Offering

			Comprehensive audit reports include 5-point industry standard discrepancy scale and 6-point in-house communication score.
			Individual audits as part of radiologist revalidation process.
			Audits undertaken by tertiary-based, highly experienced NHS consultant radiologists.
			Audits of routine and specialist reporting, eg, CT colonography and PET CT
Benefits

			Highly efficient, professional and reliable service
			Expert radiologists, who are independently accessed and monitored
			Access to the combined experience and expertise of the DMC Radiology Reporting team.
			Clear reports that can be customised to suit individual clients requirements.
			Peace of mind.[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### GDPR

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]GDPR We provide a bespoke Independent Clinical Audit Service, tailored to your specific needs.[vc_column_text el_class="large margin-top-10"]We are both ISO9001:2015 accredited ( Quality Assurance) and ISO 27001:2013 accredited (Information Security Management), always providing quality reports in a secure environment.

Our team of subspecialist, tertiary-based consultant radiologist auditors can review the work of on-site consultants, via our N3 data centre, utilising end-to-end encryption. They offer succinct, useful evaluation of:[/vc_column_text]
			 Reporting Accuracy – represents the standard method for auditing the reports of radiological studies;
			Communication Score – this is a detailed description of the manner and construction of the report, checking for ambiguity, a clear conclusion, and typos;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Image Quality – we provide constructive feedback to our customers, using a standardised method for auditing the image quality of radiological studies: this enables departmental improvements in patient outcome.
Our Offering

			Comprehensive audit reports include 5-point industry standard discrepancy scale and 6-point in-house communication score.
			Individual audits as part of radiologist revalidation process.
			Audits undertaken by tertiary-based, highly experienced NHS consultant radiologists.
			Audits of routine and specialist reporting, eg, CT colonography and PET CT
Benefits

			Highly efficient, professional and reliable service
			Expert radiologists, who are independently accessed and monitored
			Access to the combined experience and expertise of the DMC Radiology Reporting team.
			Clear reports that can be customised to suit individual clients requirements.
			Peace of mind.[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Equality & Diversity

[vc_row][vc_column width="1/3"][/vc_column][vc_column width="2/3" el_class="padding-left-30"]Equality & Diversity[vc_column_text el_class="large margin-top-10"]We firmly believe in the principle of Equality and Diversity in the workplace and opposes all forms of unlawful or unfair discrimination based on age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.[/vc_column_text][/vc_column][/vc_row]

### Modern Slavery Act

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Modern Slavery ActWe provide a bespoke Independent Clinical Audit Service, tailored to your specific needs.[vc_column_text el_class="large margin-top-10"]We are both ISO9001:2015 accredited ( Quality Assurance) and ISO 27001:2013 accredited (Information Security Management), always providing quality reports in a secure environment.

Our team of subspecialist, tertiary-based consultant radiologist auditors can review the work of on-site consultants, via our N3 data centre, utilising end-to-end encryption. They offer succinct, useful evaluation of:[/vc_column_text]
			 Reporting Accuracy – represents the standard method for auditing the reports of radiological studies;
			Communication Score – this is a detailed description of the manner and construction of the report, checking for ambiguity, a clear conclusion, and typos;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Image Quality – we provide constructive feedback to our customers, using a standardised method for auditing the image quality of radiological studies: this enables departmental improvements in patient outcome.
Our Offering

			Comprehensive audit reports include 5-point industry standard discrepancy scale and 6-point in-house communication score.
			Individual audits as part of radiologist revalidation process.
			Audits undertaken by tertiary-based, highly experienced NHS consultant radiologists.
			Audits of routine and specialist reporting, eg, CT colonography and PET CT
Benefits

			Highly efficient, professional and reliable service
			Expert radiologists, who are independently accessed and monitored
			Access to the combined experience and expertise of the DMC Radiology Reporting team.
			Clear reports that can be customised to suit individual clients requirements.
			Peace of mind.[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Independent Clinical Audit

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Independent Clinical AuditWe provide a bespoke Independent Clinical Audit Service, tailored to your specific needs.[vc_column_text el_class="large margin-top-10"]We are both ISO9001:2015 accredited ( Quality Assurance) and ISO 27001:2013 accredited (Information Security Management), always providing quality reports in a secure environment.

Our team of subspecialist, tertiary-based consultant radiologist auditors can review the work of on-site consultants, via our N3 data centre, utilising end-to-end encryption. They offer succinct, useful evaluation of:[/vc_column_text]
			 Reporting Accuracy – represents the standard method for auditing the reports of radiological studies;
			Communication Score – this is a detailed description of the manner and construction of the report, checking for ambiguity, a clear conclusion, and typos;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Clinical utility – this identifies whether a particular report answers the clinical question or questions posed by the referrer, where this is stated on the request form;
			Image Quality – we provide constructive feedback to our customers, using a standardised method for auditing the image quality of radiological studies: this enables departmental improvements in patient outcome.
Our Offering

			Comprehensive audit reports include 5-point industry standard discrepancy scale and 6-point in-house communication score.
			Individual audits as part of radiologist revalidation process.
			Audits undertaken by tertiary-based, highly experienced NHS consultant radiologists.
			Audits of routine and specialist reporting, eg, CT colonography and PET CT
Benefits

			Highly efficient, professional and reliable service
			Expert radiologists, who are independently accessed and monitored
			Access to the combined experience and expertise of the DMC Radiology Reporting team.
			Clear reports that can be customised to suit individual clients requirements.
			Peace of mind.[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Cancer Staging (incl. RECIST)

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Cancer Staging (incl. RECIST)DMC Radiology Reporting has a team of Cancer specialist reporters who are able to produce high quality diagnostic reports to assist in diagnosis and treatment of cancer.[vc_column_text el_class="large margin-top-10"]DMC RR can report staging scans in both CT and MRI.  DMC RR utilise their IT system with Carestream to ensure they have access to all prior imaging and reports to ensure a full, accurate and useful radiology report can be issued to the specialist.[/vc_column_text]
			Some text here[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Neuro Radiology

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Neuro RadiologyRequired text here[vc_column_text el_class="large margin-top-10"]DMC Radiology Reporting has a team of Neuro radiologists from some of the leading national NHS Neurology and Neurosurgical Hospitals. DMC RR provide a reporting and auditing servicing for all areas of the neuro reporting including Head and Neck, and Paediatrics.[/vc_column_text]
			Some text here[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Nuclear Medicine

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Nuclear MedicineWe offer a high quality, comprehensive reporting service for all your nuclear medicine requirements[vc_column_text el_class="large margin-top-10"]Our nuclear medicine reporting team are dual accredited and highly experienced.

Our flexible service enables us to work around your specific needs. Whether that be cover in periods of staff shortage (eg, holidays, study leave or unfilled vacancies), or if your needs are ongoing we will always deliver a bespoke solution.[/vc_column_text]
			Full range of general nuclear medicine reporting
			PET CT reporting
			SPECT CT reporting
			24 hour turnaround on routine reporting
			Full audit service
			Four hour turn around on urgent reporting[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### CT Colonography

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Lung Health ChecksDMC Radiology Reporting is uniquely placed to support The NHS Targeted Lung Health Checks Programme[vc_column_text el_class="large margin-top-10"]The DMC-Radiology Reporting Team has the know-how and expertise and is ready to support the new pilot sites to deliver the NHS Lung Health Check programme[/vc_column_text]
			Led by two leading UK thoracic radiologists, Professor Simon Padley and Professor Sujal Desai
			Unique expertise: as part of the Royal Marsden Partners/Royal Brompton Hospital programme, have already reviewed and reported ~ 2500 low dose CT studies
			A team of thoracic radiologists who regularly attend/lead local lung cancer MDTs and report >500 thoracic CTs annually as part of normal clinical practice
			Employ the latest nodule volumetry software
			Applies British Thoracic Society guidelines for nodule management
			Access to unique and dedicated App for management of nodule at baseline, follow-up and incident rounds
			Validated report templates [vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Prostatic MRI

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Prostatic MRIWith the increasing use of MRI in diagnosis of prostate abnormalities and as the pathway for these patients is so short, there is pressure on NHS Trusts to turn these scans around in the required time scale.[vc_column_text el_class="large margin-top-10"]DMC Radiology Reporting has a team of fully trained sub specialist Radiologist who report our Prostate scans. All have undergone additional training and adhere to the Royal College of Radiologists standards in training for this examination. DMC RR can offer a high quality reporting service in this increasingly requested examination, helping NHS Trusts to adhere to the Department of Health waiting times and ensuring patient receive prompt treatment.[/vc_column_text]
			Required some text here[vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"][/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### High-resolution CT

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Lung Health ChecksDMC Radiology Reporting is uniquely placed to support The NHS Targeted Lung Health Checks Programme[vc_column_text el_class="large margin-top-10"]The DMC-Radiology Reporting Team has the know-how and expertise and is ready to support the new pilot sites to deliver the NHS Lung Health Check programme[/vc_column_text]
			Led by two leading UK thoracic radiologists, Professor Simon Padley and Professor Sujal Desai
			Unique expertise: as part of the Royal Marsden Partners/Royal Brompton Hospital programme, have already reviewed and reported ~ 2500 low dose CT studies
			A team of thoracic radiologists who regularly attend/lead local lung cancer MDTs and report >500 thoracic CTs annually as part of normal clinical practice
			Employ the latest nodule volumetry software
			Applies British Thoracic Society guidelines for nodule management
			Access to unique and dedicated App for management of nodule at baseline, follow-up and incident rounds
			Validated report templates [vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact us on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
OPHTHALMIC TREATMENTSLaser treatments such as retinal laser coagulation, capsulotomy, and anti-glaucoma treatments.
OPHTHALMIC SURGERIESCataract and glaucoma surgeries, vitrectomy, strabismus suirgeries, and multi-pediatric and combined surgeries.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### Targeted Lung Health Checks

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Targeted Lung Health ChecksDMC Radiology Reporting is uniquely placed to support the NHS Targeted Lung Health Checks Programme[vc_column_text el_class="large margin-top-10"]The DMC Radiology Reporting Team has the know-how and expertise and is ready to support the new pilot sites to deliver the NHS Lung Health Check programme[/vc_column_text]
			Led by two leading UK thoracic radiologists, Professor Simon Padley and Professor Sujal Desai
			Unique expertise: as part of the Royal Marsden Partners/Royal Brompton Hospital programme, have already reviewed and reported ~ 2500 low dose CT studies
			A team of thoracic radiologists who regularly attend/lead local lung cancer MDTs and report >500 thoracic CTs annually as part of normal clinical practice
			Employ the latest nodule volumetry software
			Applies British Thoracic Society guidelines for nodule management
			Access to unique and dedicated App for management of nodule at baseline, follow-up and incident rounds
			Validated report templates [vc_column_text]
We are here to help, we have the expertise and technology, we know exactly what you need.
Contact our Head of Radiology Operations, Tanya Singh, on 07802 341186 or 0207 635 1070
[/vc_column_text][/vc_column][/vc_row]

### DENTAL HYGIENE

[vc_row][vc_column width="1/3"]Really good care[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3794" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### PEDIATRIC DENTISTRY

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3794" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### CONSERVATIVE DENTISTRY

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3794" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### PREVENTATIVE CARE

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3794" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### DENTAL CARE

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1620384030485{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3750" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1620384098769{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]PREVENTATIVE CARERoutine checkups, diet, parasite control, vaccinations and exercise together help your pet to live a full and happy life. 
DIAGNOSTIC IMAGINGWe strive to provide our patients with the highest quality medicine. We offer radiology and ultrasound imaging services.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### DIAGNOSTIC IMAGING

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1620384030485{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3750" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1620384098769{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]PREVENTATIVE CARERoutine checkups, diet, parasite control, vaccinations and exercise together help your pet to live a full and happy life. 
DIAGNOSTIC IMAGINGWe strive to provide our patients with the highest quality medicine. We offer radiology and ultrasound imaging services.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### PREVENTATIVE CARE

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1620384030485{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3750" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3815" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3816" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1620384098769{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg?id=3750) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]PREVENTATIVE CARERoutine checkups, diet, parasite control, vaccinations and exercise together help your pet to live a full and happy life. 
DIAGNOSTIC IMAGINGWe strive to provide our patients with the highest quality medicine. We offer radiology and ultrasound imaging services.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### OPHTHALMIC SURGERIES

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3750" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3750" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3750" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### OPHTHALMIC TREATMENTS

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3750" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3750" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3750" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

### DIAGNOSTICS TESTS

[vc_row][vc_column width="1/3"]Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”
[/vc_column][vc_column width="2/3" el_class="padding-left-30"]Simply walk inEffective and affordable treatment
for non-life threatening illnesses[vc_column_text el_class="large margin-top-10"]When you need treatment for minor injuries and illnesses, but the doctor is not available, Medicenter immediate care services have you covered. Our immediate care locations combine easy-to-access services with our well-known standards for delivering the best care.[/vc_column_text]
			Medicenter is a people centered environment - which means you are at the center of everything we do and every decision we make.
			We are your partner for health, helping your live well by bringing the best in medicine and healthcare to your door.
			We provide fast, effective and affordable immediate care for non-life threatening illnesses. Most patients are seen, treated and released in about 60 minutes.[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" el_class="flex-box" css=".vc_custom_1539766293556{background-color: #ffffff !important;}"][vc_column width="1/2" css=".vc_custom_1536849658368{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-bottom-128 column-limited"][vc_row_inner el_class="padding-right-100"][vc_column_inner]Learn why is it worth itMedicenter Immediate Care Facilities Provide Quick Care and Relief[vc_column_text el_class="large margin-top-10"]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_tabs el_class="vc_row margin-top-30 padding-right-100"][vc_tab title="BENEFITS" tab_id="benefits"][vc_column_text]When you are feeling under the weather and can not wait for an appointment with your primary care doctor, our physicians and experienced immediate care staff can help you feel better.[/vc_column_text][/vc_tab][vc_tab title="THE TREATMENT PROCESS" tab_id="the-treatment-process"][vc_column_text]No appointment needed, most patients are seen, treated and released in about 60 minutes. Certified and experienced MD physicians not nurses and on site diagnostic tests with lab.[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/2" css=".vc_custom_1540996492705{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}"][vc_single_image image="3750" img_size="large-thumb" el_class="flex-hide"][/vc_column][/vc_row][vc_row el_class="padding-top-89"][vc_column]Service Overview[vc_column_text el_class="large align-center margin-top-20"]When we or someone we care for is sick or needs medical attention, we want the best care possible in the
shortest amount of time. Simply walk in and you will be seen as quickly as possible.[/vc_column_text][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column width="2/3"][vc_row_inner][vc_column_inner width="1/2"][vc_single_image image="3750" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][vc_column_inner width="1/2"][vc_single_image image="3750" img_size="medium-thumb" onclick="link_image"][/vc_column_inner][/vc_row_inner][vc_column_text el_class="large margin-top-20"]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion.[/vc_column_text][vc_column_text]Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care to our communities. Today patients find care that combines world-class medicine with compassion. Since its founding we become an integral part of the city, advancing our mission of providing access to compassionate care.[/vc_column_text][vc_tabs el_class="margin-top-30"][vc_tab title="SERVICES" tab_id="services"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"][/vc_column_inner][/vc_row_inner][/vc_tab][vc_tab title="TREATMENTS" tab_id="treatments"][vc_row_inner top_margin="page-margin-top"][vc_column_inner width="1/2"][/vc_column_inner][vc_column_inner width="1/2"]

				Great place to work! “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior.
Haven’t has such a good doctors’ surgery since I was a kid. I’m going back tomorrow and
actually looking forward to it.”


			[/vc_column_inner][/vc_row_inner][/vc_tab][/vc_tabs][/vc_column][vc_column width="1/3" css=".vc_custom_1539768616510{background-color: #f0f0f0 !important;}" el_class="padding-40"]Price List of Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25
			Bronchoscopy$50
			Colonoscopy$500Prepaid Treatments
			Colonoscopy$350
			Gastroscopy$275
			Allergy Testing$175
			CT Scan$25[/vc_column][/vc_row][vc_row type="full-width mc-parallax mc-overlay" top_margin="page-margin-top-section" css=".vc_custom_1541000527054{background-image: url(http://quanticalabs.com/wptest/medicenter-new/files/2018/10/placeholder.jpg) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}" el_class="padding-top-89 padding-bottom-100"][vc_column]Medical Walk-in Process[vc_row_inner top_margin="page-margin-top-section" el_class="flex-box"][vc_column_inner width="1/3"]No Appointment NeededAn appointment is not required in order to receive care. For this reason, patients do not have to plan out when they can come in. Simply walk in and you'll be seen.[/vc_column_inner][vc_column_inner width="1/3"]Licensed ProfessionalsUrgent care physicians and nurses offer high-quality care. They are licensed and recognized as reputable members of the healthcare industry.[/vc_column_inner][vc_column_inner width="1/3"]Cost EffectiveThe cost of seeing a physician at a medical immediate care facility will be much more affordable than seeing a physician in an emergency room.[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row top_margin="page-margin-top-section"][vc_column]Please call (510) 210-5225[vc_column_text el_class="large align-center margin-top-20"]Or contact us via email form below[/vc_column_text]
			FIRST NAME
				
					
				YOUR PHONE (OPTIONAL)
				
					
				
			LAST NAME
				
					
				YOUR E-MAIL
				
					
				
		
			
				YOUR MESSAGE
				
					
				
			
		
				We will contact you within one business day.
			
			
				
				
			
	[/vc_column][/vc_row][vc_row type="full-width" top_margin="page-margin-top-section" css=".vc_custom_1539781219318{border-top-width: 1px !important;border-top-color: #e5e5e5 !important;border-top-style: solid !important;}"][vc_column][vc_row_inner top_margin="page-margin-top-section"][vc_column_inner]Other Services[vc_column_text el_class="large align-center margin-top-20"]Since its founding Medicenter has been providing its patients with full medical care, encompassing
outpatients services, laboratory and imaging diagnostics, dentistry, dentistry and immediate care.[/vc_column_text]DIAGNOSTICS TESTSVisual acuity test, intraocular pressure measurement, corneal thickness measurement, eye fundus examination.
[/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]