Our commitment to vigorous clinical governance sets us apart, making it a trusted partnerQuality Account Report 2020/21

Our Approach

At DMC Healthcare we are committed to ensuring our patients receive the highest quality of care, safe and effective services.

In order to achieve this, we understand the importance of good governance and ensuring they are delivered throughout our services. We strive to deliver a culture of openness and transparency and continually assess our impact with patients and staff to ensure we are ‘getting it right’.

Our approach and ethos empower our staff to be innovative and consider alternative options to improve services, programmes of improvement are evaluated through our governance framework process and have led to significant impacts in improving patient care within DMC.

We have outlined our priorities and hold rigorous and robust assessment of our adherence to and delivery of the priorities.

7 Pillars of Clinical Governance

The 7 pillars of Governance are as outlined, at DMC Healthcare we have structured systems and processes that enable a workstream to be robustly governed and drive quality improvements throughout the organisation:

  • CLINICAL EFFECTIVENESS

  • AUDIT

  • RISK ASSESSMENT

  • EDUCATION & TRAINING

  • INFORMATION

  • STAFF MANAGEMENT

  • PATIENT & PUBLIC INVOLVEMENT

Quality Account Report 2020/21

Welcome to our Quality Account for 2020/21. This document provides an overview of the quality of the services we provided over the past twelve months and identifies our priorities for quality improvement during the coming year. Whilst the document provides a lookback over the services, we provided in the last year, it would not have been possible without the hard work, dedication and commitment made by our amazing staff during a year like no other and this report reflects our staff challenges who remained focus and continued to come up with ways to improve and grow in providing services, the safest way possible, for our patients.

Read the full report here

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