Dr Sanjiv Agarwal

Dr Sanjiv Agarwal has over two decades of experience in healthcare leadership and innovation, with dual accreditation in healthcare and management. As the Skin Cancer Lead and Governance Lead at Milton Keynes University Hospital NHS Foundation Trust, Dr Agarwal has led initiatives that have elevated the Dermatology department to one of the top performers nationally in achieving skin cancer targets. He oversees the management of skin cancer cases, complex inflammatory dermatoses, governance frameworks, and community awareness and prevention strategies. Dr Agarwal holds memberships with esteemed professional organisations, including being a Member of the Royal College of Physicians and a Fellow of the Royal Society of Medicine, underscoring his commitment to excellence in clinical practice and leadership.

In his role as Clinical Lead in Dermatology at DMC Healthcare, Dr Agarwal has introduced innovative service models, including teledermatology solutions, to expand access to specialised care in underserved regions. His contributions include establishing robust clinical governance frameworks, launching teledermatology platforms, and implementing quality assurance protocols, significantly improving patient access, diagnostic accuracy, and outcomes.

Dr Agarwal is also the Founder and Managing Director of Diabetacare, where he has pioneered connected healthcare services, including Remoted Care Monitoring®, to revolutionise diabetes management. His leadership reflects a commitment to bridging gaps in traditional service models and enhancing patient outcomes. Additionally, he has worked with Apnee Sehat and Hertfordshire Community NHS Trust, promoting culturally sensitive healthcare and innovative service delivery.

Dr Agarwal founded and led 4 Ways Healthcare, the largest subspecialty teleradiology provider in the UK. Under his leadership, the company became a model of successful public-private partnership, achieving the highest clinical quality and earning Imaging Service Accreditation from the Royal College of Radiologists within its first five years.

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.