Our Gastroenterology and Endoscopy services are built to deliver early diagnosis, RTT compliance, andcancer pathway performance. Led by expert consultants, we provide high JAG productivity, excellentpatient experience, and full alignment with national KPIs. We support Trusts to deliver safer, faster, and more effective care.
Adenoma Detection
Caecal Intubation
Rectal Retroversion
Gastroscopy Completeness of Procedure
Patients Recommendation Score
Patients Satisfaction Score
Our clinical lead is Dr John Devlin, Senior Consultant Gastroenterologist at Kings College Hospital, who is dedicated to quality, governance, education and continual improvement.
Our Endoscopy Lead Nurse/Service Manager, Ed Obra is proud to be providing a safe, high quality endoscopy service at DMC.
Delivered by NHS-substantive staff, ensuring clinical oversight, continuity, and quality.
Including Therapeutic, ERCP/EUS, and BCSP-accredited endoscopists, with full MDT participation and reporting.
Averaging 13 JAG points per list, with full audit support.
Covering triage, bookings, diagnostics, reporting, and discharge.
100% clinic fulfilment, ensuring consistent delivery and local familiarity.
Efficient, transparent delivery that supports commissioner budgets.
Tailored to meet system priorities and patient pathways.
Responsive scheduling and extended access.
Our consultant-led Gastro & Endoscopy service offers a fully managed, NHS-aligned pathway for all case types, from routine to complex, delivered in person or remotely and fully integrated with NHS systems.
Referral processing, IPT handling, triage, booking, PTL management, PIFU, data and attendance validation, admin support, and patient experience.
Gastroenterology
Clinics for IBD, hepatology, colorectal and upper GI, with investigation requests, pathway coordination, MDT outcomes, referrals, and screening.
Endoscopy
Referral review, pre-assessment, procedures (OGD, colonoscopy, sigmoidoscopy, transnasal), plus decontamination, pre/post care, MDT input, and audit.
Therapeutic endoscopy (EUS, ERCP, EMR, ESD, banding, APC, RFA) and day case colorectal and laparoscopic upper GI surgery (e.g. cholecystectomy, hernia).
Patients Recommendation Score
Patients Satisfaction Score
Our consultant-led Gastro & Endoscopy service delivers a fully managed, end-to-end pathway, robustly aligned with NHS standards. Patient-centric by design, it integrates seamlessly with NHS systems and accepts all cases, including routine and complex, delivered both face-to-face and remotely.
Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.
A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.
Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.
Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.
This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.
This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.
The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.
