logo

Contact Us To help us get you to the correct contact information as quickly as possible, please select from the below options that most closely matches your needs.

Patient Enquiries

If you’re a patient and have a question about your care, appointment, referral or our services, our team is here to help.

Get in Touch: 0207 635 1013

General and Patient Support

Give feedback

NHS Partner Enquiries

For existing NHS partners, commissioners and NHS organisations, we’re here to support you with enquiries about our services, contracts, partnerships and more.

Get in touch: 0207 635 1050

Commercial Partners Support

Give feedback

Looking for a job at DMC Healthcare?

If you are looking for a role with DMC Healthcare, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.

For recruitment enquiries, please contact our Recruitment Team:

Email: recruitment@dmchealthcare.co.uk

Phone: 01795 504 719

Find out more

Give feedback

We are continually striving to provide high quality service to all of our current and future patients and customers. We’d love to hear about your experience – good and bad – of using our services so we can improve what we do.

Please take a minute to send us your feedback using this form and we’ll get back to you as soon as we can.

Name
Would you like us to contact you regarding this enquiry?(Required)
Preferred contact method
Consent
Consent

Have a complaint? Please click here

About Us

DMC Healthcare is a leading independent community-based provider of consultant-led endoscopy, dermatology, radiology reporting and community services to the NHS, firmly rooted in the NHS for nearly 55 years.

Follow Us

© 2023 DMC Healthcare. All rights reserved.

Registered in England: 06745192

Registered at: 60 Chadwick Road, Peckham, London, SE15 4PU

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.