Patients
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from patients and are ready to help.
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from patients and are ready to help.
Whether you are an existing partner or supplier, or a commissioner/customer looking to work with DMC, our team will be happy to assist.
If you are looking for a role with DMC Healthcare, the
quickest way for us to help you is through our dedicated
careers website where you can find and apply for vacancies near you.
Or email recruitment@dmchealthcare.co.uk
You can call us
0207 635 1012
Local charges apply.
Lines open from 9.00am and 5.30pm,
Monday to Friday (excluding public holidays).
Or write to us
DMC Healthcare Ltd.
60 Chadwick Road
Peckham
London
SE15 4PU
We are continually striving to provide high quality service to all of our current and future patients and customers. We’d love to hear about your experience – good and bad – of using our services so we can improve what we do.
Please take a minute to send us your feedback using this form and we’ll get back to you as soon as we can.
Have a complaint? Please click here
To find a location, we have provided below a handy map whereby you will find the location name, the service we deliver, the address, telephone number and a link to more information where available.
Title |
Category |
Address |
Telephone |
---|---|---|---|
DMC Healthcare (Group) | Primary Care, Community Services, Radiology Reporting | 60 Chadwick Road, Peckham, London, SE15 4PU | 020 7635 1012 |
DMC Crystal Place Road Medical Centre | Primary Care | 163-169 Crystal Palace Rd, East Dulwich, London SE22 9EP, UK | 020 8693 2727 |
DMC Chadwick Road Surgery | Primary Care | 60 Chadwick Rd, Peckham, London SE15 4PU, UK | 020 7639 9622 |
Whipps Cross Hospital | Endoscopy | Whipps Cross Rd, London E11 1NR, UK | 020 7635 1012 |
Barking Community Hospital | Dermatology | Upney Lane, Barking, IG11 9LX, UK | 020 7635 1013 |
Westland Medical Centre | Dermatology | Westland Avenue, Hornchurch RM11 3SD, UK | 020 7635 1013 |
South Woodford Health Centre | Dermatology | 114 High Road, London E18 2QS, UK | 020 7635 1013 |
Loxford Polyclinic | Dermatology | 417 Ilford Lane, Ilford IG1 2SN, UK | 020 7635 1013 |
South Cave Surgery | Dermatology | 67 Ferry Road, South Cave, Brough, UK | 020 7635 1013 |
Skegness and District General Hospital | Dermatology | Dorothy Avenue, Skegness PE25 2BS, UK | 020 7635 1013 |
The Sidings Medical Practice | Dermatology | 14 Sleaford Road, Boston PE21 8EG, UK | 020 7635 1013 |
Wood Lane Medical Centre | Dermatology | 39 Wood Lane, Hornchurch RM12 5HX, UK | 020 7635 1013 |
Grange Medical Centre | Dermatology | Highfield Road, Hemsworth, Pontefract WF9 4DP, UK | 020 7635 1013 |
Kings Medical Practice | Dermatology | King Edward Street, Normanton WF6 2AZ, UK | 020 7635 1013 |
Bridlington Community Hospital | Dermatology | Bessingby Rd, Bridlington YO16 4QP, UK | 020 7635 1013 |
Castle Hill Hospital | Dermatology | Castle Hill Hospital, Castle Road, Cottingham HU16 5JQ, UK | 020 7635 1013 |
Molescroft Surgery | Dermatology | Molescroft Surgery, 30 Lockwood Road, Beverley HU17 9GQ, UK | 020 7635 1013 |
Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.
A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.
Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.
Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.
This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.
This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.
The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.