Highly responsive, consultant-led, in-sourced endoscopy services
supporting the NHS to tackle growing demand and significant waiting lists pressures
Waiting lists
Endoscopy departments continue to have under capacity, despite growing demand.
Challenges
Weekday capacity
Bowel cancer screening and interventional procedures taking up weekday capacity at the expense of the diagnostic 2 week wait patient journey.
Workforce constraints
Endemic workforce gaps across clinical and admin/IT teams.
List productivity
Fragmented administration, high DNA rates, dropped lists and poor bowel preparation, resulting in poor list productivity.
Our Solutions
DMC Healthcare has been providing NHS services since 1967 and our partners entrust us to deal with high risk patient groups and specialist procedures.
We can support the NHS to tackle the growing demand and significant waiting list pressures with our highly responsive, consultant-led, insourced endoscopy services. DMC is a highly valued, flexible and reliable partner.
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We have been working with DMC for a number of years and have always found them to be extremely collaborative, for example in supporting us with our JAG revalidation process. Their clinical quality and expertise are of a high standard.”
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I’m guaranteed that when an additional report is required I know that DMC will be highly responsive. They are capable of doing our weekend work without any issues. They are a trusted partner, we’re a family within a family.”
What we offer
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Clinically-led and experienced workforce
supporting NHS teams to deliver endoscopy services in the right place at the right time
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Safe, high quality care to every person every day
reducing the need for repeat tests, optimising patient outcomes and ensuring correct follow up
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Efficient and effective, innovative services
constantly reviewed to improve workflows, offering true value and high quality
Call us today for safe and competent endoscopy support
97% of patients said they are extremely likely to recommend DMC
- 2WW urgent referrals
- Routine referrals
- Surveillance cases
- Patient scheduling support
- JAG accreditation audit support
Our Services
Our Governance
DMC has a defined governance structure that enables regular assessment against areas such as activity, risk, audit and regulatory compliance.
Safe and competent cancer care
Our team works closely with the local cancer network and multidisciplinary team with a dedicated coordinator liaising with the clinical nurse specialists.
Patients not lost in the system
Our failsafe system involves a dedicated number and the provision of the consultant’s name. We’ve been doing this since 2016.
Our People
Our clinical lead is Dr John Devlin, Senior Consultant Gastroenterologist at Kings College Hospital, who is dedicated to quality, governance, education and continual improvement.
Our Endoscopy Lead Nurse/Service Manager, Ed Obra is proud to be providing a safe, high quality endoscopy service at DMC.
Dr John Devlin explains why we are different from other providers
We have a London teaching hospital leadership and ethos but with handpicked consultants from the regions
who are clinical leads based in their own hospitals. Many are involved in tertiary care bowel
screening or complex endoscopy. Our group of endoscopists are highly skilled specialists
covering upper and lower GI pathology.
Value/productivity
Focused, dedicated, stable teams delivering on average 12-14 points per list with enhanced clinical outcomes.
Our end-to-end admin and clinical solution increases productivity through refinement, enhanced bowel prep and reduced DNAs.
High quality
98% of patients of patients rated their endoscopy experience as excellent (90%) or very good (8%) overall (May 23).
Through enhancing quality metrics and productivity, DMC has a track record in achieving JAG accreditation for Trusts.
We are expanding our endoscopy service and are looking to recruit experienced Endoscopy Nurses,
Consultants and Nurse Endoscopists to join our team.
How do we help
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Gold standard process
Our end to end model has a fail safe process, ensuring patient safety through seamless care. We give all patients a named contact and incorporate local teams into service delivery.
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Clinical expertise
We mainly work with JAG compliant clinicians from an NHS base. Many are involved in bowel cancer screening and operate at very high JAG quality metrics.
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Governance structure
We have a defined governance structure with regular assessment against areas including activity, risk, audit and regulatory compliance. Our innovative way of working is wholly focused on improving the patient experience.
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Productivity
We have a proven track record of improving productivity through low DNA rates, minimising cancellation occurances and reducing repeat tests.
What our Patients & Commissioners think of us
© 2023 DMC Healthcare. All rights reserved.
Registered in England: 06745192
Registered at: 60 Chadwick Road, Peckham, London, SE15 4PU
Registered in England: 06745192
Registered at: 60 Chadwick Road, Peckham, London, SE15 4PU