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Working in partnership with the NHS

DMC Healthcare exists to create a frictionless patient experience of the highest quality, wherever needed.

With waiting list pressures, workforce shortages and unprecedented demand, DMC Healthcare is focused on solving capacity deficits with a firm eye on quality and robust clinical governance.

DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, a leading partner for radiology reporting, in-sourced routine endoscopy services and MSK community services.

Our Services

Radiology Reporting

National shortage of radiologists, demand for imaging studies continues to grow

DMC Radiology Reporting Solutions can support the development of the new Community Diagnostic Centres and the Targeted Lung Health Checks Programme.

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Our Offer

Endoscopy

Endoscopy departments continue to have under capacity, despite growing demand

DMC’s endoscopy group is ready to support your team through a network of Consultant Gastroenterologists available for work nationwide.

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Our Offer

Dermatology

With 4,000+ dermatological conditions, 50% of population consider they have a problem

DMC’s dermatology teams are experts in providing a bespoke fully managed, patient care pathway and support your clinical teams with minimum impact.

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Our Offer

Why Choose Us

  • Collaboration

    We work closely with our customers and Trusts to provide a customised solution that works for everyone

  • Tailored Solutions

    We can offer Trusts a service that wraps around your specific needs, be it cost control, end-to-end administration, or the levels of activity reporting

  • Reliable Reporting

    We’ve put in place trusted and robust mechanisms for extracting and reporting real-time data, suited for the customer’s contracting needs

  • Innovative & Efficient

    True value is delivered through advanced digital routes and comprehensive customised reporting

  • Consultant Led

    We drive an empowered and well-governed workforce to optimise patient outcomes thanks to the leadership of leading specialists

  • Highest Quality Care

    We have a track record of sustaining the highest standards of satisfaction, as well as demonstrating that we are always learning and growing

Our commitment to vigorous clinical governance sets us apart, making us a trusted partner

Our Quality

  • DMC has delivered a significant reduction in our dermatology surgical waiting list and enabled us to continue to deliver our cancer waiting time standards for surgery. They have exceeded our expectations in terms of clearing the entire waiting list and we have built a very strong working relationship.

    What a dermatology commissioner said about us

  • DMC is a very supportive organisation. They have allowed me to be flexible with my working arrangements and do extra sessions when I have the time. Working here has allowed me to look at the full range of dermatology patients enabling me to expand my range of experience.

    What a GP with an Extended Role in Dermatology said about us

  • Today I saw a wonderful Dermatologist and nurse and I have left very happy and satisfied. He has finally given me a diagnosis for a recurring skin problem I’ve been suffering with for years now. It is a diagnosis I am actually happy with and he has done all he can to get to the bottom of it.

    What a dermatology patient said about us

  • My visit was exceptional. The staff made me feel comfortable every step of the way. Super efficient! Care was amazing, I felt that I am in great care with high standard of professionalism. Thank you.

    What an endoscopy patient said about us

  • We have been working with DMC for a number of years and have always found them to be extremely collaborative, for example in supporting us with our JAG revalidation process. Their clinical quality and expertise are of a very high standard.

    What an endoscopy partner said about us

  • Over the years we have built and maintained a strong relationship with DMC Healthcare and we trust them to deliver what they say they will deliver. Their high levels of quality and low discrepancy rates are very much in line with our own internal standards.

    What a radiology reporting partner said about us

  • We are really excited that we have an opportunity not only to improve patient care but to significantly reduce wait times by working collaboratively with an established community provider. This demonstrates we work closely with our partners to ensure that patients are seen and treated in the most appropriate place by the most appropriate person.

    What a dermatology partner said about us

We have the resources to help you grow

GOLD STANDARD PROCESS

Our end-to-end model has a fail safe process, ensuring patient safety through seamless care, and incorporating local teams into service delivery. We also offer full admin support to ensure patients bookings, outcomes and correct follow up.

CLINICAL EXPERTISE

We employ only the best consultants with an NHS base and meet compliance and regulatory standards. Our clinical leads are dedicated to quality, governance, education and continual improvement of services and the teams.

GOVERNANCE

Our defined governance structure enables regular assessment against areas such as activity, risk, audit and
regulatory compliance. A high level of communication is maintained, through monthly quality and metrics reports.

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About Us

DMC Healthcare is a leading independent community-based provider of consultant-led endoscopy, dermatology, radiology reporting and community services to the NHS, firmly rooted in the NHS for nearly 55 years.

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© 2023 DMC Healthcare. All rights reserved.

Registered in England: 06745192

Registered address: 81 Bellegrove Road, Welling, Kent, DA16 3PG

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.