Clinically-Led Dermatology Care

Our scalable dermatology service models support NHS elective recovery plans by reducing RTT breaches, tackling backlog pressures, and improving patient flow. We deliver end-to-end pathways, from triage to treatment, under the clinical leadership of NHS-substantive consultant dermatologists.

99%

RTT compliance within 18 weeks

2.6

Weeks median waiting time to first appointment

1st

in delivering RTT Compliance

>60k

Patients treated per annum

65%

First appointment discharge rate

6%

Secondary care referral rate

Multiple Delivery Models, One Trusted Partner

Value-Based care, built around you and your patients, never one size fit all.

Consultant-Led Models

Delivered by NHS-substantive staff, ensuring clinical oversight, continuity, and quality.

Strong Governance & Patients Outcomes

Compliant with national and local NHS standards.

Value-Based healthcare

Efficient, transparent delivery that supports commissioner budgets.

Flexible Service Models

Tailored to meet system priorities and patient pathways.

Comprehensive Case Acceptance

All cases, including complex ones, are managed based on clinical need.

7-day operations

Responsive scheduling and extended access.

Multidisciplinary teams

Including NHS-experienced consultants, nurses, and operational staff.

Digitally enabled

Ready for full digital integration, including e-RS, shared systems and scalable infrastructure.

Complete Pathway Ownership

Our consultant-led dermatology service offers a fully managed, NHS-aligned pathway that accepts all cases (routine and complex) delivered in person or remotely, with seamless NHS system integration and a patient-focused approach.

Admin & Validation

Referral processing, IPT handling, triage, booking, PTL management, PIFU, data and attendance validation, admin support, and patient experience.

Outpatients & Remote

Dermatology and paediatric clinics, one-stop and FDS pathways, complex dermatosis care, post-op follow-up, isotretinoin, A&G, teledermatology, lesion photo, and remote assessments.

Diagnostic

Skin cancer checks with dermoscopy and skin biopsies.

Treatment

Cryotherapy, minor ops, day case procedures, curettage and cautery, excision biopsies, flap and graft surgery, complex skin surgery, intralesional steroid injections, and management of complex dermatology cases.

Digitally Enabled and Patient Centred

Our technology is built to drive efficiency, improve patient outcomes, and support elective recovery. Each tool is fully
integrated into our service model and overseen through robust governance, with consultant leadership at every step.

eDerma +

eDerma is a consultant-led triage platform integrated with e-RS, EMIS, and SystmOne. Referrals are reviewed using structured templates to enable clinical triage, Advice and Guidance, and appropriate care allocation within a secure, auditable NHS workflow. The platform streamlines decision-making and improves referral flow across pathways.

  • Reduces referrals to secondary care
  • Provides timely, consultant-led Advice and Guidance
  • Enhances referral quality and audit readiness
  • Enables faster access to appropriate care
  • Minimises unnecessary appointments
  • Maintains safety and efficiency across pathways
Lesion Photo Clinic +

LPC is a rapid-access pathway for patients with one or two suspicious lesions. Images are captured by trained practitioners and remotely reviewed by consultant dermatologists, enabling timely diagnosis without the need for a full clinic appointment.

  • Increases capacity in face-to-face clinics
  • Enables quicker access to consultant review
  • Supports early detection and risk stratification
  • Reduces time to diagnosis and next steps
  • Minimises unnecessary clinic attendance
  • Maintains clinical safety with efficient resource use

Award-winning ‘National Role Model'

Recognised for elective recovery and impact on health inequalities, our dermatology service sets the national standard for safe, scalable, and patient-focused care.

“Judges praised the project for its outstanding partnership working, achieving major reductions in waiting times and tackling health inequalities in rural and coastal communities. They highlighted the success of the blended insourcing and integrated care model in delivering faster, safer patient outcomes, with excellent satisfaction rates.
The initiative was described as a national blueprint for elective recovery, with clear potential for scaling across other specialties and regions.”

 

Judges’ Feedback

High Patient Satisfaction and Recommendation Score

Patient Resources

At DMC, we believe in empowering our patients to take charge of their dermatological health. We’ve created a dedicated Patient Resources page where you can find essential self-care tips, educational materials, and support resources tailored to your needs.

Explore valuable information to help you manage your skin health effectively.

Explore Patient Resources

Let’s Deliver Healthier Outcomes, Together

One vision. One partnership. Better health for every community.

 

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.