Information for
Patients & Carers
Find information about your appointments, clinic locations and treatments, along with resources to help you care for your skin at home.

Your Appointments & Referrals

Find out how to access our dermatology service, what to expect from your appointment and how to contact us if you need assistance.

How Do I Access the Service?

If you have concerns about your skin, please speak to your GP practice. Your GP can assess your symptoms and advise whether a referral to a specialist dermatology service is appropriate.

If you are referred to our service, your referral will be reviewed to determine the most appropriate next steps.

Your Dermatology Appointment

If an appointment is arranged, you will receive information confirming the date, time and clinic location.

Before attending, please check your appointment details carefully and bring a list of any medication you are currently taking.

If you require an interpreter, accessible information or additional assistance, please contact our team before your appointment.

Changing or Cancelling Your Appointment

If you are unable to attend your appointment, please let us know as soon as possible so we can offer the appointment to another patient.

Please contact our team using the number below or the details in your appointment letter.

Meet Our Dermatology Team

Our clinical and operational teams work together to deliver dermatology care across our community clinics in Humber and North Yorkshire.

Clinical Leadership & Service Management

Dr P Gowda – Clinical Lead
Dr R Gupta – Medical Director
C Saunders – CEO
A Horvath – Head of Operations
A Nicholson – Service Manager

Consultant Dermatologists & Specialist Doctors

Dr A Patel
Dr S Khan
Dr M Evans
Dr L Clarke
Dr R Shah

Dermatology Nurses

Healthcare Assistants

EXAMPLE NAMES ONLY – replace these five entries with the current HNY HCAs before publication.
J Brown
K Adams
S Lewis
M Turner
R Jones

Our Clinic Locations

We provide NHS dermatology services at community clinic locations across Humber and North Yorkshire.

Please check your appointment letter or confirmation message carefully to ensure you attend the correct clinic.

North & North East Lincolnshire

Freshney Green Primary Care Centre

Sorrel Road, Grimsby, DN34 4GB

Cromwell Primary Care Centre

Cromwell Road, Grimsby, DN31 2BH

The Scunthorpe Ironstone Centre

West Street, Scunthorpe, DN15 6HX

Hull

Highlands Health Centre

Lothian Way, Bransholme, Hull, HU7 5DD

Castle Hill Hospital

Castle Road, Cottingham, HU16 5JQ

East Riding of Yorkshire

South Cave Surgery

67 Ferry Road, South Cave, Brough, HU15 2JG

Molescroft Surgery

30 Lockwood Road, Beverley, HU17 9GQ

Bridlington Hospital

Bessingby Road, Bridlington, YO16 4QP

Need Help Finding Your Clinic?

If you are unsure where your appointment is taking place, please contact our team using the details in your appointment letter.

Caring for Your Skin at Home

Explore educational videos offering practical advice on using your treatments, looking after your skin and caring for yourself following a dermatology appointment.

These resources have been developed by trusted healthcare organisations, including the British Association of Dermatologists, NHS Trusts and other recognised healthcare providers.

Please follow the advice and treatment instructions given by your healthcare professional.

How to Apply Moisturisers (Emollients)

Using Your Treatments | British Association of Dermatologists
https://www.bad.org.uk/videos/how-to-use-emollients


How to Use Topical Steroids

Using Your Treatments | British Association of Dermatologists
https://www.bad.org.uk/videos/how-to-use-topical-steroids


How to Apply Topical Treatments for Eczema

Using Your Treatments | Allergy UK


Everyday Skin Care and Managing Eczema

Everyday Skin Care | Allergy UK


Looking After Your Surgical Wound at Home

Aftercare & Recovery | Guy’s and St Thomas’ NHS Foundation Trust


How to Change a Simple Wound Dressing

Aftercare & Recovery | Wirral Community NHS Foundation Trust
https://player.vimeo.com/video/1048943877?dnt=1&h=0bd6709dd2

Skin Conditions & Resources

Here you’ll find valuable information and resources to help you manage your skin health and empower you to take charge of your wellbeing.

Common Skin Conditions

Comprehensive information and guidance on various skin conditions from the NHS, designed to help individuals understand symptoms, manage conditions, and explore treatment options for effective self-care and when to seek professional medical assistance.

Self-Care Resources

Taking care of your skin is vital for your overall health and well-being. Here are some useful resources to help you understand skincare, manage common conditions, and maintain healthy skin.

Patient Information Leaflets

Information from the British Association of Dermatologists (BAD) to help you better understand a particular skin condition and advice on living with skin conditions.

Video Guides

A selection of patient information videos developed by the British Association of Dermatologists in collaboration with St. John’s Institute of Dermatology at Guy’s and St. Thomas’ Hospital. These ‘How-to’ videos provide useful tips for using treatments effectively.

Patient Support Resources

If you need support, here is an alphabetical list of national, regional, and local patient support groups for those with skin conditions. Run by volunteers with the condition, these groups offer valuable emotional support and practical assistance.

Patient Leaflets & Aftercare

Within our DMC Dermatology service, we provide a series of patient leaflets designed to guide you through your skin treatment journey. These resources offer essential information on preparing for and recovering from minor dermatological procedures. Please review the following leaflets that are relevant to your care:

Frequently Asked Questions

Find answers to common questions about your dermatology appointments and care.

If you have concerns about your skin, please contact your GP practice. Your GP can assess whether a specialist dermatology referral is appropriate. Following referral, the service will review the information provided and advise on the next steps.

A member of our dermatology team will discuss your skin concern, assess your symptoms and explain the next steps. Depending on your clinical needs, you may require a test, such as a blood test or skin biopsy. This might take place during the appointment or on another day. Your clinician will discuss any treatment, further appointments and how to obtain medication if needed.

The length of your appointment will depend on the type of consultation or treatment you need. Please allow enough time for your visit. If you have any questions about your appointment, contact the team using the details in your appointment letter.

If you are unable to attend your appointment or need to change it, please contact our team as soon as possible using the contact details in your appointment letter or confirmation message. This helps us offer the appointment to another patient.

You can usually bring a family member, friend or carer to support you during your appointment. If you have particular support needs, please let the team know in advance. A chaperone can also be discussed for examinations where appropriate.

Yes. Please contact our team before your appointment if you need an interpreter, information in an accessible format or another reasonable adjustment. We will discuss your needs and how we can best support you.
Still Need Assistance? If you cannot find the information you need, please contact our team.

Contact Us

Need Help With Your Appointment?

Our team is here to help with appointment enquiries, referrals and general information about our dermatology service.

If you need to change or cancel your appointment, please contact us as soon as possible.

Telephone: 0207 635 1013
Email: dmc.administration@nhs.net

Out-of-Hours Support

If you need urgent medical advice when our service is closed, please contact NHS 111. In a life-threatening emergency, call 999.

Patient Feedback

Your feedback helps us improve the care and services we provide. We welcome feedback, compliments and concerns from patients and their families.

To share your feedback or raise a concern, please contact our team using the telephone number or email address above.

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.