About DMC Chadwick Road Surgery

DMC is proud to call Dulwich ‘home’. We have been delivering quality NHS care to Peckham and East Dulwich residents from this location since 2003.

Long-time patients of DMC Chadwick Road Surgery will have noticed some fresh features in the practice of late! We decided in late summer 2018 the old place could use a fresh lick of paint, a clear out, and a rethink of how we presented important information to patients (both related to practice hours and services and living a healthier lifestyle at home.

DMC Chadwick Road Surgery is one of the first DMC practices to receive the DMC DOME transformation. A collaboration between our practice management, PPG and local contractors. We’re proud of the results and we hope all patients will have a renewed appreciation of their practice as well as a refreshing experience when visiting!

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  • Great surgery

    “Easy to deal with, helpful with SMS reminders, pleasant attitude and clean, modern interior. Haven’t had such a good doctors’ surgery since I was a child.”

  • Really good care

    “Small team who really give their best. Glad to have this place and it’s people near me.”

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.


A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.


The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.