Mr Vikas Acharya is the Clinical Lead for DMC Healthcare’s ENT services and a Consultant Rhinologist, Facial Plastic and ENT Surgeon at The Royal National ENT and Eastman Dental Hospitals, part of UCLH in London.

He completed his ENT surgical training on the prestigious North Thames London rotation, followed by a post-CCT fellowship in advanced Rhinology and Facial Plastic Surgery. Mr Acharya specialises in managing complex nasal and sinus conditions, facial function restoration, and smell and taste disorders. His clinical expertise includes endoscopic sinus surgery, CSF leak repair, nosebleed/hereditary haemorrhagic telangiectasia surgery, functional septorhinoplasty and awake/local anaesthetic nasal/sinus procedures.

Passionate about community services and preventative care models, Dr Acharya is the clinical lead for community and peripheral ENT for UCLH and its partners in the NCL ICB. He works closely with primary care teams to provide early diagnosis and treatment in the community, improving outcomes and reducing hospital interventions. He is an active member of several multidisciplinary teams at UCLH, supporting patients with complex ENT conditions and believes that providing high quality, accessible and equitable diagnostics and care for all patients, including the most vulnerable in the community, will help reduce hospital interventions and requirements by expert assessment and treatment early on in ones care pathway.

Alongside his clinical work, Mr Acharya holds an MBA in healthcare Management and a Masters in Medical Education. He is a Fellow of the Higher Education Authority, a Member of the Academy of Medical Educators and a Member of the Faculty of Surgical Trainers . He is dedicated to teaching, mentoring, and developing future ENT professionals and has held leadership roles with the British Rhinological Society Juniors and the Association of Otolaryngologists in Training.

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.