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How we work

DMC has been working with NHS for more than 50 years to deliver quality care services in regions across the country.
During this time we have earned our reputation for mobilising quickly, working closely with stakeholders and delivering reliable care services to budget.
Currently we are partnered with more than 20 CCGs.

We believe trust is the key component in our successful partnerships.
We understand the best way to build and maintain trust with commissioning groups is working collaboratively and keeping clear lines of communication.
DMC is committed to enabling our partners realise our shared vision of smarter, digitised care pathways.

 We are always looking for talented, passionate health professionals who share our mission to deliver healthier outcomes.

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How can we help you?

One of the difficulties for small GP practices today is handling time consuming operations work whilst also trying to deliver excellent care for patients. Working with DMC enables GPs to concentrate on delivering a personalised local care service whilst inheriting the resources and operational expertise of a larger organisation.

DMC has its roots in Primary Care, and we are determined to play a part in forging its future. Our vision for the modern surgery is a clean, smart looking premises – one that is both welcoming and assuring for patients. Services should be digitised where possible and integrated with other local care functions to provide patients with the most holistic, convenient care experience possible.

DMC now operates more than a dozen practices in London and the South East. We have been able to take over struggling and challenged premises, turning services around and securing improved CQC ratings. We have also extended our services, such as Radiology Reporting, Dermatology, Endoscopy and MSK.

How we can help you manage your GP or CCG healthcare requirements?

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Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.


A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.


The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.