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DMC currently provides MSK at the following location;

+    Redbridge CCG
       Loxford Polyclinic
       417 Ilford Lane
       Town Centre
       Ilford
       IG1 2PF

Information for GPs: Conditions you can refer to us

Inclusions
+       Referrals for any MSK condition (inclusive of all secondary care conditions)
+       Joint injections
+       Patients who do not have a suspected musculoskeletal condition
+       Patients under the age of 18
+       Patients requiring home visits
+       Referrals sent via email, fax or post
+       Incomplete, inappropriate or poor quality referrals
+       Osteopathy referrals

Exclusions Red Flags
+       Cauda Equina
+       Suspected cancer (follow 2 week wait pathway)
+       Progressive / severe neurological deficit
+       Suspicion of inflammatory arthritis
+       Trauma; suspected fracture, dislocation or infection
+       Acute distal biceps rupture
+       All other acute complete tendon ruptures
+       Cauda Equina
+       Suspected cancer (follow 2 week wait pathway)
+       Progressive / severe neurological deficit
+       Suspicion of inflammatory arthritis
+       Trauma; suspected fracture, dislocation or infection
+       Acute distal biceps rupture
+       All other acute complete tendon ruptures

Musculoskeletal Triage Service

The DMC Musculoskeletal Triage Service provides a high-quality clinical assessment service for patients with a musculoskeletal (MSK) condition. Our experienced clinicians carefully direct patients to the most appropriate treatment option – consistently improving outpatient utilisation, whilst decreasing inappropriate referrals.

Benefits of Our Service

+      Faster access to the correct assessment and specialist treatment
+      Efficient treatment pathways
+      Access to the diagnostic tests a patient may need before seeing specialist
+      Direct referral to physiotherapy if needed
+      Post-Assessment Referral

Following the patient’s assessment, they may be referred to another service for treatment. These include:

+      Orthopaedic
+      Rheumatology
+      Pain Management
+      Physiotherapy
+      Diagnostics
+      Podiatry
+      Counselling Services

About Us

DMC Healthcare is a leading independent community-based provider of consultant-led endoscopy, dermatology, radiology reporting and community services to the NHS, firmly rooted in the NHS for nearly 55 years.

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© 2023 DMC Healthcare. All rights reserved.

Registered in England: 06745192

Registered address: 81 Bellegrove Road, Welling, Kent, DA16 3PG

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.