Chris Saunders

Chris joined DMC Healthcare in July 2023 with a vision to consistently implement change where it is needed and to champion things that are working well. Leveraging a strong proficiency in data analysis and interpretation, his responsibility involves ensuring that all NHS contracts under his purview meet and exceed their performance and operational targets.

Chris holds a degree in anthropology and is a skilled senior manager with a decade of healthcare experience, spanning both the public and independent sector. He is proud of his achievements to date which includes setting up a brand new patient unit offering diagnostics and outpatient appointments for lung and heart patients.

Chris derives immense pride from knowing that the strategies implements and the team he oversees are genuinely making a difference to people’s health.

Outside work, Chris enjoys hiking, cooking and brewing beer.

“My primary motivator stems from the sense that each day I'm working towards something that benefits people's health in a profound way”

– What matters to Chris

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.