Ravi Gupta

Dr Ravi Gupta has worked in the NHS for over 30 years and is Medical Director and Responsible Officer for DMC Healthcare. After training in Dublin at the Royal College of Surgeons, Ravi worked as a junior doctor in 4 hospitals before joining DMC Healthcare as Partner GP in 1992.  A strong advocate of innovative models of care, he was one of the first GPs to bring pharmacists and other AHPs into general practice over 10 years ago, models which receive hugely positive feedback from patients and have widened to a diversified portfolio of NHS services.

Ravi knew from an early age that he wanted to follow in his father’s footsteps, with a love of science and interacting with people. With a strong commitment to clinical governance, patient safety and using IT to improve communication and proactivity, Ravi is constantly innovating and feels privileged to be entrusted to serve the patient.

“I am passionate about the sustainability of world class healthcare services - after all, we will all need it one day.”

What matters to Ravi

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.


A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.


The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.