Leighton Mitchell

Leighton joined DMC Healthcare in October 2023 as Head of Business Development, with a clear vision to help grow the organisation. His primary responsibility is to oversee the business development aspect of the company, and build on DMC’s recent successes by sourcing new business and contracts, leveraging his impressive sales experience and network of acquaintances within the healthcare industry.

With a particular passion for Endoscopy, Leighton has worked in almost every job in sales, from his first role as a door-to-door salesman for British Gas after graduating Worcester University to his substantial spell at an infection prevention product supplier and manufacturer before joining DMC, and this experience marries him perfectly to bringing DMC to new clients and increasing the opportunities for the company to continue delivering healthier outcomes across all the service lines.

Outside work, Leighton enjoys spending time with his young family, as well as staying in shape by practising various combat sports, which has led him to a black belt in karate!

“Building a culture whereby the customer and more important, the patient outcome, is paramount.”

– What matters to Leighton

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.


A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.


The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.