Victoria Eaton

Victoria joined DMC Healthcare in January 2023 as HR and Recruitment Manager and is dedicated to ensuring DMC upholds the highest standards with current legislation, introducing new and innovative policies and processes. With a keen focus on fostering a collaborative work environment, she strives to make DMC the top choice for potential employees.

As a proud CIPD Associate, she is highly organised and committed in her approach. Victoria has a varied career, including 6 years as an Analyst at JP Morgan and was HR Manager at a large primary care provider for over 8 years, whereby her work to introduce new HR processes is being recognised as best practices by the sector.

Outside of her professional realm, Victoria enjoys quality time with her family, socialising, and staying active with regular trips to the gym.

“I am determined to cultivate a healthy work environment where all colleagues can thrive.”

– What matters to Victoria

Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.


A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.


The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.