Colin Gentle, Estates and Facilities Assistant Manager tells us about how being brought up in a business-oriented family has instilled hard work and a desire to learn, and how this has led to three promotions…
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I was born in Italy and have over 20 years’ experience in the field of dermatology. As the first person in a very large Italian family to go into medicine, I’ve always been interested in science and…
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When I was at school, my ambition was to work with children but after college I started working in a hotel one Friday night and ended up staying there for 6 years, working my way up to duty manager. In…
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I completed my A levels which covered the three sciences and English literature. After training at Bristol University, I worked as a junior doctor in Swindon before moving to Guy’s and St Thomas’ Hospital…
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I didn’t take a straightforward route into nursing and started working in a bank at 16. At 20 I had a child and when I returned to work, I worked in finance for a global magazine group.I came to realise…
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Data governance and accuracy of healthcare reporting bolstered as DMC Healthcare collaborate with Insource to commission Reporting-as-as-Service (RaaS). Insource Ltd, the leading elective care solutions…
Read moreClinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.
A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.
Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.
Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.
This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.
This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.
The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.
