• APRIL 4, 2024
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    Working While Travelling: Does It Meet Expectations?

    Working While Travelling: Does It Meet Expectations?

    Alex McLuckie, Head of Operations for DMC Radiology Reporting, discusses his recent experiences juggling work and travel in this blog. Alex was using the hardware provision for DMC’s remote radiologists, and goes into the details behind a successful remote working strategy. This is the first in what will be a series of posts from Alex, so keep your eyes peeled for future pieces!

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    • APRIL 2, 2024
    • 0
    TRUST Values : 2024 Update

    TRUST Values : 2024 Update

    As we usher in the New Year and look forward to everything that 2024 has in store for DMC Healthcare, we are also given an opportunity to reflect on 2023, and how we have promoted and re-inforced our vital…

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Clinical Effectiveness

Clinical effectiveness means ensuring that all aspects of service delivery are designed to provide the best outcomes for patients. This is achieved by ensuring that the right care is delivered to the right person at the right time they are in need and in the correct setting.

Information

A patient’s information should always be up to date and correct on any systems used. It should also be confidential through correct storage and management of data.

Risk Management

Risk Management involves having robust systems in place to understand, monitor and minimise the risks to patients and staff and to learn from mistakes. When things go wrong in the delivery of care, our staff teams should feel safe admitting it and be able to learn and share what they have learnt, which embeds change in practice.

Patient & Public Involvement

Communication with patients and the public is essential to gain insight on the quality of care we deliver, and any possible problems that can result. Public involvement is equally as important to ensure that patient and public feedback is used to improve services into day-to-day practice for better patient outcomes.

Education & Training

This encompasses the provision of appropriate support to enable staff to be competent in doing their jobs and to develop their skills so that they are up to date. Professional development needs to continue through lifelong learning.

Staff Management

This ensures the organisation recruits highly skilled staff and aligns them with the correct job roles. Staff are supported in professional development and to gain and improve their skills.

Audit

The aim of the audit process is to ensure that clinical practice is continuously monitored and that deficiencies in relation to set standards of care are remedied. Research goes alongside audits to pioneer best practice improvements.